INTERRENT SPAIN Car Rental Reviews

MALAGA, ES - Reviewed by OSKAR - 29 December 2022

" Overall it was good, but those Euro 8.40 were not "fair", but I was tired to fight to get them removed. I think Interret takes advantage of clients being tired after travelling, so Interrent can charge these extra bits without a discussion "

" I am not giving it a 10 rating because they charged me extra 8.40 Euro for Office Tax (in Spanish "Cargo Oficina Premium (Tasa Obligatoria) = 0.74+VAT and also extra Diesel Vehicle extra charge = 6.20 + VAT We never asked for a Diesel Vehicle, they gave it to us Diesel, So I do not agree with this extra charge, even if it is only 8euro "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

MALAGA, ES - Reviewed by PETER - 27 November 2022

" Very good. Good car. Was caught out by need for USB type C - C in car connection. Will bring this cable type with me next time "

" All good. Busy at time of arrival but quick and efficient set-up. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by MARY - 25 August 2022

" Nothing to say "

" At Malaga airport I experienced an unacceptable delay due to the reluctance of staff to speak with me AFTER I received the vehicle. I noticed a scratch on the vehicle which wasn't recorded on the document shared with me. I was fobbed off from one staff member to another (including one very rude and unfriendly girl) but I refused to leave until the matter was sorted. Eventually, someone accompanied me to the vehicle and agreed that the extra scratch needed to be recorded. Overall, this cost me nearly a half an hour of my time. I am also dissatisfied that there is still a block of 1400 euro on my credit card. This should be immediately lifted on satisfactory return of the vehicle. Thank you. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 5

SEVILLA, ES - Reviewed by DAVID - 14 July 2022

" Autoeurope are very efficient to deal with and very helpful when I needed to change lead driver at short notice "

" Pick up and drop off went smoothly. I really dislike the hard sell to buy additional insurance to protect against the excess. The €1,400 deposit and €175 fuel deposit were refunded quickly "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MURCIA, ES - Reviewed by BRIAN - 19 May 2022

" Other than additional insurance costs it was a very good rental experience "

" Additional full insurance costs very expensive "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by JJ - 16 July 2019

" It was only ok considering how busy they wet and we didn't get the vehicle we wanted and had to pay extra "

" Good staff very pushy about increasing insurance they didn't have the car we wanted. Which was a ford focus so we had to pay extra for Opel crooohatch 4×4 "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 9

MALAGA, ES - Reviewed by JAREK - 13 July 2019

" Good "

" Very difficult to find return office. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by JAMES - 26 April 2019

" No issues. Everything went smooth and no issues to report. "

" No issue apart from the fact that INTERRENT is part of the Goldcar Group. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

GRAN CANARIA, ES - Reviewed by BERNARD - 25 March 2019

" Very easy to book the car online and I got the exact car that I ordered. "

" Everything went very smoothly. Very happy with service and car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by TINO - 02 March 2019

" . "

" The service at the counter was very friendly as well promptly. What I did not understand this time was what the fee was for I had to pay in the amount of €16.15 The car was in very good condition though. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by MICHEAL P - 24 February 2019

" Always good value , efficient service. "

" Got a fabulous deal, exceptional value. Pickup not great at Malaga, problem finding the car, lifts not working at airport and no directions in car park. ot prepared to just drop the key at return so had to wait for some time for agent. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 5
Condition of the Vehicle: 9

TENERIFE, ES - Reviewed by COLM - 21 February 2019

" Very efficient and great value. "

" I had purchased "no excess" insurance from Auto Europe on line when I booked the rental. The Interrent staff tried to sell me additional insurance and to presuade me that the cover purchased from Auto Europe was inadequate. They were very pushy on this matter. They told me that I would be liable for any scratch on the car if I did'nt note it before pick up and photograph it. There were lots of scratches and luckily I could take pictures on my phone. If the pick up had been at night or in a basement car park with no natural light, this would not have been possible. I found the experience very intimidating. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by FREDERICK - 18 February 2019

" I was surprised and a little dubious about Interrent Alicante in partnership with Goldcar. I have had previous bad experience with Goldcar Alicante. The most recent rental was seemless and I would hope to continue with Interrent however I am still somewhat uncertain about Goldcar involvement. "

" I Have used Interrent approx 30 times at Alicante and always had a positive experience. The Vehicle supplied was in very good condition all around and mechanicaly sound , However it was very heavily scented to mask Tobacco smell. It failed to mask the smell and made for a very uncomfortable driving experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

LANZAROTE, ES - Reviewed by PATRICK - 05 February 2019

" . "

" car was supposed to be a ford focus or equivalent...got a 1.2 litre citron ... a downgrade in engine size! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

GRAN CANARIA, ES - Reviewed by TERENCE - 05 February 2019

" I had no direct contact, other than on-line booking with Auto Europe. "

" It was very difficult to find the Interrent desk. We had to then move to Gold Car desk to collect the keys. Instructions to locate the car were inadequate and it took some time to find the car. "

Value for Money: 7
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by EDWARD - 31 January 2019

" very efficient service & great value "

" Excellent customer service at both pick up & drop off especially Francisco at pick up "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TENERIFE, ES - Reviewed by HARRY - 30 December 2018

" Just average "

" Car was badly marked and this was not displayed on the sheet - told to mark it myself in the dark with a light from my phone "

Value for Money: 6
Efficiency of Counter Staff: 4
Expediency of Drop-off: 9
Condition of the Vehicle: 3

GRAN CANARIA, ES - Reviewed by MAREK - 29 December 2018

" I was convinced I was getting a full cover insurance but instead was asked to pay 97 euros extra on top of what I paid auto Europe. I found your website misleading and I felt misinformed. I will not be using your services again. "

" I was convinced I was getting a full cover insurance but instead was asked to pay 97 euros extra on top of what I paid auto Europe. Inter rent were fine. "

Value for Money: 1
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GRAN CANARIA, ES - Reviewed by MARIUSZ - 14 December 2018

" It was ok except car pickup problems which should not happen. "

" I had to walk twice to wrong car park. The staff didn't believe me that the car was not there. I lost about 1 hour waiting with kids. Payment terminal didn't work for half hour and the deposit taken was much higher than 300 euro written on the initial contract. "

Value for Money: 7
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 6

TENERIFE, ES - Reviewed by SADRI - 10 December 2018

" Very disappointed as how auto Europe direct you to a third party and no responsibility at all. "

" Very longood time to wait one hour there were two costumeRSA on front of me one person serving in the desk. Is a very bussy point at there and no commitment "

Value for Money: 7
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 7

TENERIFE, ES - Reviewed by ANDRZEJ - 06 December 2018

" Insurance from Autoeurope was invalid so had to pay full additional insurance at the counter... highly disappointing "

" Good "

Value for Money: 3
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 7

SEVILLA, ES - Reviewed by LEON - 25 November 2018

" Good service from start to finish "

" Good service Better than my previous experience with Goldcar "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by FREDERICK - 09 November 2018

" I have no issue with the customer service I recieved and continue to recieve from AutoEurope. "

" I was charged for addition Driver, my contract was free additional Driver. This is with your customer service Currently. The vehicle should not be offered for Rental as it was in a bad state Bodywise and mechanicaly. "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 1

LANZAROTE, ES - Reviewed by PHILIP - 31 October 2018

" Fuck you "

" You suck balls "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

LANZAROTE, ES - Reviewed by JAMES - 27 October 2018

" I will be returning to Lanzarote in the future and would use this company again "

" I liked very quick return. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LANZAROTE, ES - Reviewed by EWA - 24 October 2018

" I'm lacking words. "

" I'm lacking words. "

Value for Money: 2
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 8

MALAGA, ES - Reviewed by PATRICIA - 18 October 2018

" Everything was great until I returned the car and the assistant claimed that I was responsible for a tiny chip on the windscreen. I certainly did not cause this chip and your staff member had no evidence that the chip was absent prior to my taking the car. I am very diligent and careful with my rentals as I live for more than half the year in Spain and up to now, always used Malaga cars for this service. I hope our good relationship can continue and that I will not be financially discommoded for damage that was not of my doing. Best regards Patricia Barbara O' Donovan "

" Everything was great until I returned the car and the assistant claimed that I was responsible for a tiny chip on the windscreen. I certainly did not cause this chip and your staff member had no evidence that the chip was absent prior to my taking the car. I am very diligent and careful with my rentals as I live for more than half the year in Spain and up to now, always used Malaga cars for this service. I hope our good relationship can continue and that I will not be financially discommoded for damage that was not of my doing. Best regards Patricia Barbara O' Donovan "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by KEVIN - 17 October 2018

" Fantastic site for price comparison on rental cars. "

" This is probably the fifth or sixth time that I have used Interrent in Alicante airport and the custom service is absolutely faultless; friendly, courteous, obliging and welcoming. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MENORCA, ES - Reviewed by EOIN - 16 October 2018

" Very good service and easy to use. "

" Very good service and easy to use "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by JAMES - 07 October 2018

" Na "

" Took out additional insurance for peace of mind as was charged with previous rental with different company for scratch that we didn't create "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by JOHN - 29 September 2018

" Yet again, Autoeurope provides a great service and certainly the best prices of any car rental site. "

" The waiting time for car pick up should be examined. It takes an inordinate amount of time to get your car from the arrival at the office to being dealt with by staff. "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 5

MALAGA, ES - Reviewed by EMER - 27 September 2018

" great value and easy pick up/drop off "

" I collected the car off peak (not after arriving) so the desk was quiet. The rep was easy to deal with and the whole process for collection was smooth. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ALICANTE, ES - Reviewed by KEVIN - 26 September 2018

" Excellent customer service and value. "

" Always very courteous staff on the desk . Need to update the current car condition more accurately to reflect damage to the vehicle but I have always been able to update the paperwork with your representative in the car park. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 7

MALAGA, ES - Reviewed by EDMOND - 25 September 2018

" You should review your agency with Interrent "

" Badly scratched vehicle, handed over in poorly lit multi storehouse car park. Not possible to identify all scratches. The modi's operandi of Interrent is to fraudently extract money from renters. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

BARCELONA, ES - Reviewed by DAMIEN - 25 September 2018

" Good experience. Good feeling of security knowing excesses are covered. Good price comparison service. "

" Counter staff on pick up were quite slow. But I had a worse experience with Goldcar on a previous trip. There appeared to be a mix up while we were waiting for the car to arrive, it took a long time, but staff were friendly and helpful. The Car itself was pretty banged up visually, it developed a couple of warning lights throughout use, but it served us well. Drop off was excellent, very little fuss. "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PALMA DE MALLORCA, ES - Reviewed by MICHAEL - 23 September 2018

" I have been using Auto Europe for many years and have always found it good. "

" There was a very aggressive selling of extra insurance at the counter, with dire threats of large financial loss if it wasn't taken out. It was a very unpleasant experience and one I would not like to have to repeat. "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by ROBERT - 16 September 2018

" My Holiday in Spain commenced in a most unsatisfactory manner. I consider that InterRent are perpetuating fraudulent acts in not showing existing damage to cars intentionally and in trying to browbeat customers into accepting exorbitant charges for excess insurance. Please read the reviews that InterRent Malaga are getting on the internet. "

" The process commenced ordinarily enough, the counter official appearing to be personable and welcoming but when I declined to discuss " a great special offer" she became offensive stating that I should not be impolite. I was direct but definitely not impolite and she chose to appear offended by my answer. The process continued with the official pointing out the charges that I could be exposed to in the event of me not accepting the additional premium recommended by her.I advised her that I had annual cover in respect of any excess or other costs which might be incurred and that I had no need for any further cover. The conversation continued with the official adopting a most confrontational manner, asking who would I call in the event of an accident. I misunderstood ,thinking that she was referring to cost and answered A I G , my insurer. At this she became apoplectic saying " It is my car you must phone me". I realised my misunderstanding and agreed that this is what I would do The transaction finished with the official poining out the extent of damage recorded on the car and stating that I should check it thoroughly and record any further damage by photo.. I finished by stating that I had rented cars at this location on two previous occasions and that company policy had obviously changed as I had encountered none of the acrimony previously. Her retort was that in view of this I should not rent a car from InterRent again. I am not aware if Europcar is determining policy for InterRent or if it is autonomous but the situation needs to be addressed as a matter of urgency. When I collected the car of course I found more damage ( obviously old ) which I recorded before leaving. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 8

GERONA, ES - Reviewed by VINCENT - 12 September 2018

" Remiss of you not to remove extra driver free as part of what's included seeing that a booking had to be made in 2017 for 2018 rental. More clear and unambiguous "Whats inclued and Whats not included" "

" From arrival to departure took 2 & 1/2 hrs. 4 renters preceded us. Paperwork done manually. Vehicle dirty interior and many scratches on bodywork. Agent extremely rude and talked down to me and other customers. Called my wife a liar about time we spent there. Haven't as yet received detailed charges taken by Visa. At outset agent said he was charging us €25 for being over three hours late for pick - up. I understood an extra driver was no charge. Not so. Agent pointed out small print that booking had to be made in 2017 for 2018 rental! Auto Europe at fault here as this clause should have been removed for bookings after the 2 days ? in 2017. The worst experience I 've ever experienced in travelling to Girona over last 13 years with car hire companies. Car hire alone this year comes to 9 occasions. Having prepaid the rental what is the problem with car hire companies not expediting speedily. It appears they all want to charge exorbitant insurance fees and if not taken renter is verbalised with dire consequences - no roadside assistance etc etc. What a way to start a holiday!! Never again with Interrent!! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 1

MALAGA, ES - Reviewed by VIVIENNE - 06 September 2018

" I will only recommend Auto Europe if my deposit is full returned, and I would explain that the price does apparently not include insurance for damage to the vehicle (as I was forced to take out such insurance at pick-up) and that the return procedure leaves very much to be desired... "

" Pick-up was fine because it seems that I had a priority booking, but drop-off took a long time, the staff was unfriendly and unhelpful, a young lady was literally screaming at all the customers, I was finally told the car was ok and I could go, and then later I received an e-mail without any accompanying letter or explanations, just an insert with an unsigned contract stating that there was damage to No 24 (front alloy) although nothing was said about this at the moment of return and I did not sign off about this. I hope the full amount of my deposit will be returned to my credit card... "

Value for Money: 9
Efficiency of Counter Staff: 5
Expediency of Drop-off: 1
Condition of the Vehicle: 9

BARCELONA, ES - Reviewed by TOM - 02 September 2018

" Very good "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TENERIFE, ES - Reviewed by ZBIGNIEW - 25 August 2018

" Car booked differ when hired A lot of hidden charges overall paid triple of booking web page . Will avoid you in the future "

" Car booked differ when hired A lot of hidden charges overall paid triple of booking web page . Will avoid you in the future "

Value for Money: 2
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

MALAGA, ES - Reviewed by KEVIN - 22 August 2018

" Efficient and good as usual "

" The car had marks on it that were not marked on the contract and I was told if I take photos of it before departure from the airport - there would be no probs - which was indeed the case but is worrying at the start of a rental "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 5

LANZAROTE, ES - Reviewed by KIERAN - 21 August 2018

" Very poor customer service. Refusal to refund means I will never book again and will advise friends to avoid interrent and Auto Europe "

" Staff refused to accept debit card as in previous years... Demanded 272€ extra to the 114€ I had booked online. Customer service refusing to refund as I did not take the car. Unhelpful in General. Will never be booking with interrent again "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

PALMA DE MALLORCA, ES - Reviewed by ALEXANDRU CRISTIAN - 20 August 2018

" Perfect "

" Great price "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BARCELONA, ES - Reviewed by FREDERIC - 15 August 2018

" Interrent was the cheapest option and I guess that you get what you pay for. However, after using many renters in many countries I have to say their service is one of the worst I've used. Staff is fine but their procedures are inneficient and the service very poor. I am just glad I did not have any problem with the car, they did not seem very reliable. "

" - counter is not in the main area with others car renters, hard to find. - Counter was very slow due to their innefficiencies. For example, They requested me to write information down that I've previously submitted online. - They gave me a car full of scratches. When I asked about this they did not offer an alternative but suggested to take an additional insurance for peace in mind or to review the car by myself. - The car was dirty inside. Nobody was outside to report this and the queue was very long inside to get an agent to speak to so I decided to take the car anyway. - drop off was easy and quick. Unfortunately they do not provide a signed copy after reviewing the car, they just keep everything despite me asking for. "

Value for Money: 4
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 3

MADRID, ES - Reviewed by NOEL - 13 August 2018

" All in all it was a good positive experience and the issue of the extra insurance seems to be the same for all rental companies "

" The fuelling policy and admin charge for fuel are a little unfair. The additional insurance was very expensive with no negotiation and without it there was no continuation of journey cover. I was told the car I was to receive was on the system as in perfect condition with no scratches. This was intended to persuade you to take the extra cover and yet when we got to the car the it had 41,000 Kms and almost every panel had damage of some sort. I must point out that the car was perfect for our needs and in very good condition but without the additional insurance I am sure i would have had difficulty at the return as the system had recorded no scratches or damage and yet some of them were clearly old. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

MALAGA, ES - Reviewed by TADHG - 12 August 2018

" as above "

" i was upset that the car had three key flaws in the body work and i was told that they where not included on the contract and therefore i had to photograoh it so i could prove it afterward, this led to stress and worry about. handing it back, also i was told should i have a flat tire or a minor incident requiring roadside assistance i would be charged 375 euro , not get a replacement car and the above fee would not be covered by my excess insurance, again this led to stress as i worried about it all trip, a very unpleasant experience "

Value for Money: 3
Efficiency of Counter Staff: 3
Expediency of Drop-off: 9
Condition of the Vehicle: 1

MADRID, ES - Reviewed by RODRIGO - 11 August 2018

" InterRent mentioned on the website I could have made a choice on fuel (empty or full) and I never saw that option. No more hidden charges please! For the extra €120 I could have chosen a better company and car! "

" They added €120 to my bill without any chance to negotiate on hidden fees . That was before they scare you and try to sell extra insurance (another € 200 for a week of car rental in Spain). The equivalent of a Skoda I was promised was a weak Citroen that strogled on the road with air conditioned turned on. Horrible and almost unsafe to drive. "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ALICANTE, ES - Reviewed by EDWARD - 01 August 2018

" Generally good, however the penalty for not returning with a full tank of fuel was excessive. "

" Generally good, however the penalty for not returning with a full tank of fuel was excessive. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by MICHAEL - 31 July 2018

" Good service at short notice. "

" Good service but car was poor quality. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 6

MALAGA, ES - Reviewed by SAI KIT ANODE - 29 July 2018

" Good "

" Nice car in very reasonable price. Very good experience and highly recomended. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALMERIA, ES - Reviewed by OLIVER - 20 July 2018

" As for Interent "

" Car had lots of unrepaired body work damage. It was in this respect the poorest car we have hired on holiday. Not all damage was recorded which meant we had to return to the office. Rather frustrating. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

MALAGA, ES - Reviewed by DON - 19 July 2018

" I never have any issues with Auto Europe, however I would not recommend Interrent, they have shabby cars and poor staff. "

" I have used Auto Europe many times before and have always had a great experience, I work as a travel agent and book car hire regularly. When I said to the girl at the desk that we did not want any excess as we had it purchased through Blue Insurance her manner was not pleasant. I know it is her job to make sure we have adequate cover but it went on a bit too long. The car I booked was a opel astra or similar, we were given a seat Ibiza, which is a smaller car, again her attitude, she blamed auto Europe for the error saying it was an opel astra or similiarand said that interrent do not have any contracts with opel. The car was in very bad condition, the rear. front bumper was all damaged, the air con didn't work, when I asked was there another car she said no. I will never book Interrent again, as I do think there are way better companies to book through. I have always had fabulous cars booked through Auto Europe but was very disappointed with them. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 6
Condition of the Vehicle: 1

ALICANTE, ES - Reviewed by JOE - 16 July 2018

" As above. "

" Hidden charges mean I will never use or recommend you to anyone. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 5

BARCELONA, ES - Reviewed by RONAN - 09 July 2018

" AutoEurope was not helpful or proactive in dealing with my complaint that the wrong car class was provided. "

" Extremely slow process of getting the car, and the car provided was not the correct class. "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 1

BARCELONA, ES - Reviewed by CIARAN - 07 July 2018

" Good counter staff. Up sold. "

" Very confusing working out details of the rental. "

Value for Money: 4
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 5

ALICANTE, ES - Reviewed by JAMES - 05 July 2018

" Very good service and customer interaction experience especially at drop off "

" very good service and customer interaction experience especially at drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by STEWART - 03 July 2018

" we had a very unpleasant experience with Interrent but we could not do anything about this such as cancel the booking and rent a car from another company as we had already made the payment via auto europe. "

" we have rented an economy car Nissan Micra or similar. However, the staff harassed us that they only have Fiat Bambina and we have to pay extra money to get the correct size car. In the end we paid 6 euros/day extra just to get the car Fiat Panda we have originally rented and paid for with autoeurope. "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 8

MALAGA, ES - Reviewed by GARY - 01 July 2018

" Good experience. While the car was not what we ordered we did get a similar size vehicle as prescribed in the booking. The counter staff was very friendly, did try to push some Extras but this is to be expected. Overall a good experience "

" Good experience. While the car was not what we ordered we did get a similar size vehicle as prescribed in the booking. The counter staff was very friendly, did try to push some extras but this is to be expected. Drop off was very quick and easy. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by MOHAMED - 25 June 2018

" Check your car condition before renting to paying clients. "

" The car had no antenna, driving for miles without radio. Two days with the car, oil indicator litup, I had to buy oil to top up. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

GRAN CANARIA, ES - Reviewed by THOMAS - 19 June 2018

" the booking was simple and as we are aawy again in August we will consider auto Europe but are just Luke warms at this stage. "

" they were efficient though desk is a very long way from international arrivals. The guy was determined to sell us additional insurance which created doubts with us so we paid 44 euro for break in damage as he told us depending on breakdown we would be charged an additional 325 euro even though we purchased the excess insurance with initial booking. there were quite a lot of scrapes and dents on the car. so did not feel comfortable with car. "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 4

GERONA, ES - Reviewed by BRENDAN - 21 July 2017

" We booked a car well in advance only to be told on arrival that the car type was not available.The only choice given to us was pay extra for upgrade or accept smaller car without reimbursement. "

" We booked and paid for Opel Astra or similar car.Interrent wanted us to upgrade at a charge as car type was not available.We had to settle for a VW Polo which was too small for two adults ,two teenagers plus baggage but still charged for bigger car. "

ALMERIA, ES - Reviewed by IAN - 12 June 2017

MALAGA, ES - Reviewed by ROBERT - 25 May 2017

" Regularly use autoeurope "

" Slow process to get car. Constantly trying to sell extras. Emergency assist costs extra. Fraudently extracted money for damage when car was returned "

TENERIFE, ES - Reviewed by BRIAN - 03 May 2017

MADRID, ES - Reviewed by DANIEL - 21 April 2017

" It was hard to find the desk as it is not in the terminal building. Better directions should be given so that customers can find them quickly. They charged us for an extra day because we dropped the car back 40 minutes after the agreed time so we're not happy about that. "

TENERIFE, ES - Reviewed by RAY - 19 April 2017

" Do not rip customers off with this fuel policy of Full to Empty. You charge a service charge plus an exorbitant rate per litre which is not acceptable. Customers would be more likely to rent with you if the fuel policy is simple and clear - full to full! "

LANZAROTE, ES - Reviewed by LEONARDO - 10 April 2017

TENERIFE, ES - Reviewed by IWONA - 05 April 2017

" ev. ok "

" ok "

MALAGA, ES - Reviewed by SEAN - 03 April 2017

ARRECIFE, ES - Reviewed by SINEAD - 28 March 2017

" Not enough staff, long Q time and no drop off facility "

" Not enough staff, long Q time and no drop off facility "

MADRID, ES - Reviewed by MARAT - 27 March 2017

" I often book the cars via Auto Europe because I always receive the best price/quality ratio here. "

" INTERRENT - it's really the best price/quality ratio, great attention to clients, and always good cars. One of my favourite rental companies. "

LANZAROTE, ES - Reviewed by NIALL - 14 March 2017

LANZAROTE, ES - Reviewed by NIKOLA - 28 February 2017

" Even when I opted for the extra more expensive insurance I still had to get ?300 held in my card which unfortunately I didn't have. I had to cancel the whole thing and I still got charged ??!!? I would like a refund as I didn't rent a car at all from you. Thank you "

" I had to pay 16? extra in the hotel to have internet ?!? Strange And the Internet wasn't that good anyway "

MALAGA, ES - Reviewed by DAVNET - 24 February 2017

" Very easy to use. "

" Very Friendly staff and everything was a pleasant experience. No extra charges only a few suggestions in terms of upgrades, but not a problem. "

ARRECIFE, ES - Reviewed by MARZENA - 14 February 2017

" just ok "

" ok "

MADRID, ES - Reviewed by VLADIMIR - 10 February 2017

" Both taking Anh giving back the car was fast. The car was of different mark but from the same class. Clearly a very cheep car, week motor, no extra's, but still good enough to take from A to B "

VALENCIA, ES - Reviewed by NIKOLAOS - 10 February 2017

LAS PALMAS, ES - Reviewed by ALAN - 13 January 2017

" We took out no excess insurance with auto europe but it didn't cover everything as we thought. It didn't cover road side assistance and towing fees and a few other essentials which cost a further ?34 on top of the payment we made directly to you. this was not made clear so we may have to book car hire elsewhere "

" The car was great but at the airport we couldn't find their desk or their car rental area. There was no proper signs for either, it still shows them as part of Europcar. Not good and when we returned to the airport at 6am we couldn't find open petrol station or InterRent drop off area. Again no signs. We nearly missed our flight because of this and in the rush and panic I forgot my sat nav and my prescription glasses in the car and InterRent are not answering my emails "

MADRID, ES - Reviewed by INES - 29 December 2016

" I was very disappointed with the car I got, I have to change it the following day. The heating didn't work, the feed get stock in the front and was torn in some parts. when I changed it the staff weren't surprise. A car like that should be out of the market long time ago. "

TENERIFE, ES - Reviewed by ALISON - 12 December 2016

" The first 2 cars offered to us were badly damaged and the interiors were dirty. We refused both cars. We selected a car from those on offer which had less damage and that only the back seats were dirty. We decided to accept that car but we were not happy with condition of the car and will not use Interrent again. The young lady who dealt with us was very helpful and extremely polite. "

GRAN CANARIA, ES - Reviewed by JOHN - 12 December 2016

" When I booked the car I was not aware that I was been given a small Fiat 500 "

" I don't think it is appropriate that I have to take photos of the car that I am collecting, and having to check for marks or damage to the car, but when the car was returned it was fully inspected by a staff member of Auto Europe. So I won't hire from your company again, we holiday in Gran Canaria . three times every year "

BARCELONA, ES - Reviewed by NOEL - 21 November 2016

MALAGA, ES - Reviewed by KEVIN - 19 November 2016

ALICANTE, ES - Reviewed by JACEK - 01 November 2016

LAS PALMAS, ES - Reviewed by NICHOLAS - 01 November 2016

" The whole experience of Auto Europe was very poor. The price quoted was not correct as an additional ?65 was added at the Interrent desk when I arrived. As the provider of the service Auto Europe must be responsible for the contract details and ensure no difference between the broker and the provider. The experience at the Airport was horrific - where we stood in a queue for 4 hours. When we finally got through the incredibly slow process of documentation, we were given a car with considerable damage evident on front and side of car. We took photos and informed desk (another 30minute delay) but they said it did not matter but keep the photos. I intend to submit a formal complaint in the coming days. See my comments on Interrent - "

" Worst ever experience of car rental - arrived at desk 5.30pm, queued for 3.5 hours, 30 minutes to process documentation, extra charge for insurance which was not included in the Auto Europe quote (?65 extra). About 2 hours standing in Queue when one of the two staff walked out of office and said she was going home, when asked why the delay - she said the company will not provide extra staff and they cannot cope with the work load. She was visibly upset and said she had informed her manager but would not give us any name to contact - recommended we complain to the company, she then left for home with one girl left to do work at the desk. Was processed at 9.10pm, got car with damage at 9.30, overall horrific service - I plan to make complaint "

ALICANTE, ES - Reviewed by THOMAS - 30 October 2016

" A lot of pressure to purchase excess insurance at the hire desk even though i explained i had private excess insurance "

" Gave me a hundred reasons why it was imperative that i purchase excess insurance Stating that if anything happened to the car (ig broken windscreen) they would not give me another car "

MALAGA, ES - Reviewed by VIKRAM - 25 October 2016

" Interrent staff were helpful and courteous. Unfortunately the quality of the car (Dacia Sandero) we got was poor. Badly scratched with various indentations in the body work. Also the internal electrics seemed highly erratic. "

MALAGA, ES - Reviewed by REUBEN - 19 October 2016

TENERIFE, ES - Reviewed by ANDREW - 18 October 2016

" Because you are associated with Interrent you are guilty by association with the company. Also I called to change my original booking with you and although it was changed the 'gentleman' was quite rude and brusque and would need to brush up on customer service skills. See comments on Interrent below , your rental partner . "

" The car when I eventually got it was fine so no complaints about the car. However pickup and drop off is a complete nightmare in Tenerife airport (south). The staff especially the women are extremely rude and do not actually seem to want to help at all. They always seem to be busy sorting out issues on their computers. It is difficult to know what they are doing as they will not acknowledge your presence. It took me over an hour to pick up my car as the staff member who was dealing with the previous 2 customers was so slow. They also try to push all sorts of extras on you, this is such a rip off. Dropping off the car was just as bad and took forever. You do not need this experience at an airport. @ "

MALAGA, ES - Reviewed by JOHN - 17 October 2016

" We waited for nearly an hour to get the car. Far too long. "

GERONA, ES - Reviewed by JIM - 26 September 2016

" Office in car park badly signed from airport .all forms in spanish "

BARCELONA, ES - Reviewed by JOHN - 22 September 2016

" Check in very slow and laborious followed by another hour wait to actually get the car so total of 2 hours spent in the process of picking up the car. Also requirement for extra insurance to recover the car in event of accident! Car old and not got a great gear box. "

MADRID, ES - Reviewed by ZHARGAL - 19 September 2016

MURCIA, ES - Reviewed by PATRICK - 11 September 2016

" I waited in line for an hour to be told that I can't rent the car as I did not have my drivers licence for 2 years or more "

" I waited in line for an hour to be told that I can't rent the car as I did not have my drivers licence for 2 years or more "

BARCELONA, ES - Reviewed by WILLIAM - 11 September 2016

MALAGA, ES - Reviewed by ROBERT - 10 September 2016

" The only criticism I have relates to the instructions in the voucher relating to the return of the vehicle. It would be more appropriate to give the euro car location, I.e. A2 level -2 instead of repeating the location of the hire desk in the terminal building. Otherwise perfect "

" All aspects of the procedure were fine expect for the One hour spent queuing prior to completing the documentation relating to collecting the car. This I feel is unacceptable and some changes are necessary to eradicate this delay. All staff met were helpful and cheerful but it is unreasonable to expect them to cope with the number of customers and the existing process. It was also galling to see no queue at the Eurocar desk nearby whilst we were collecting a Eurocar vehicle at the interment desk. The car was fine. "

MALAGA, ES - Reviewed by ENSAR - 08 September 2016

" We had selected and paid for rental with super insurance but once we arrived at the collection point, we were told that our insurance is basic level so we had to pay additional charges. "

" We had selected and paid for rental with super insurance but once we arrived at the collection point, we were told that our insurance is basic level so we had to pay additional and high insurance charges. "

MURCIA, ES - Reviewed by FRED - 02 September 2016

MALAGA, ES - Reviewed by ADRIAN - 01 September 2016

" I decided to use Interrent this time because we had a two hour wait with a different supplier at the same airport the previous time. I found the Interrent queue was quite short but it still took too much time to get served. Then we had to wait about 25 mins before being told the car keys to be available. when we went to the pick up point there was a further wait of about 20 mins to collect keys for our rental car that we could see was ready and parked nearby. the frustration was compounded by the fact that there were 3 or 4 staff at the pick-up point but only 2 were serving customers. These delays (about 1.5hrs) made the experience almost as bad as the previous time. car was as ordered, v good condition and return process was very smooth. "

BARCELONA, ES - Reviewed by GLEN - 31 August 2016

" 2 and a half hour Q at barcelona airport to collect the car. The Q system led to confusion and confrontation between the people in the Q. Ruined the first day of the holiday. "

MALAGA, ES - Reviewed by CAROLINE - 31 August 2016

PALMA DE MALLORCA, ES - Reviewed by STEVEN - 27 August 2016

" Full charges should be on the site and not added when u get to the desk. "

" ?30 euro charge to fill the tank is just a scam. The fuel costs what it cost and should be built into online price but the charge for the fuel and for doing it for me is just a scam to get more money that we have no choice but to pay. I also was asked to pay for out of hours collection because the person in front of me took 40 mins to complete transaction. And because it went past 11 through no fault of mine they tried to charge out of hours collection. The car was badly damaged and none of the markings where on the damage report so I had to take photos to prove I didn't do it at collection. Bad service won't use again. "

TENERIFE, ES - Reviewed by JOHN - 23 August 2016

" Trouble free car hire "

" Very helpful lady at desk "

BARCELONA, ES - Reviewed by ADELE - 22 August 2016

" Booking process was easy. Customer services answered promptly when I had to contact them during my 3 hour wait to get my car in Barcelona airport, but they were unable to provide me with a satisfactory or economical resolution. "

" DO NOT USE INTERRENT UNLESS YOU WANT TO SPEND THE 1ST 3 HOURS OF YOUR HOLIDAY QUEUING UP IN THE AIRPORT. IF YOU'RE UNLUCKY ENOUGH TO HAVE ALREADY BOOKED WITH THEM, MAKE SURE YOU TAKE A TICKET AS SOON AS YOU ARRIVE AT THE DESK. A MOST UNSATISFACTORY SERVICE. "

MURCIA, ES - Reviewed by TRICIA - 21 August 2016

" Very Thorough and pleasant. Would recommend no problem. Also no hidden charges, got exactly what i paid for. "

TENERIFE, ES - Reviewed by ALEH - 05 August 2016

" Interrent is selling navi, built in the car, on 8 euro/day, and this is a good business!!! Especially, if you have some of them in your phone, tab and so for. So if you need more boot for luggage, like in Clio, you must also pay for navi!!!!! "

BARCELONA, ES - Reviewed by PATRICIA - 01 August 2016

" Fairly ok. Any queries I emailed to the company were not responded to for days. That I felt was poor service. Cost was fair. "

" Had to wait 2 hours 30 minutes to pick up the car at Barcelona airport. We are still awaiting the refund of our petrol expense as the tank was one quarter full when returned. The car we received was covered in dints and marks which we had to photograph and waste more time waiting on the rep to come out to us again and check before we left the airport. The only positive was the speed with which the car was checked back in- the man was very efficient. Otherwise unhappy over all with the service. PS I hope you actually use these comments. "

BARCELONA, ES - Reviewed by ANTHONY - 27 July 2016

" A Fiat 500 was a little small for our needs etc,with luggage but the same car was perfect for parking in tight streets in Tarragona, Girona & Barcelona. "

" Car wasn't ready despite booking well in advance. Standing outside El Prat in 30c Temp waiting for a Fiat 500 to be cleaned seemed a little annoying at the time, however staff when returning car were friendly and helpful. "

MURCIA, ES - Reviewed by ARTUR - 26 July 2016

" V. important information for customer, about deposit and additional execs insurance, are hidden in a lot of text. "

" Total disaster, the same situation as above + nervous 30min at the desk with v annoying customer care. "

MALAGA, ES - Reviewed by DARREN - 22 July 2016

" On arrival to collect the car,there was substantial/equal queues at all the popular car rental companies,but the service at the INTERRENT desk was so poor the wait was over an hour& 20 mins just to get to the desk even though it was fully staffed.The other rental desks were all cleared within 30 mins.When signing for the car,the hard sell of insurance was tried ,with every customer,with scare tactics of heavy excess and only 3rd party insurance cover provided with the rental.This practice of selling insurance was the main reason for the very long delays.The insurance cover provided was not fully explained on the booking website.Fully comprehensive insurance doubled the rental costs. The rental car was as expected.I won't be using them again "

MADRID, ES - Reviewed by DEREK - 21 July 2016

" I have no complaints about Auto Europe it is a very good service which I have used a lot of times in the past. "

" I left the car back at Madrid airport and was not told there was any problem. Later that day I received by email an invoice for RTC which I do not know what it is and a charge for fuel. I had filled the car just before returning and the gauge showed it was full. Also when I had collected the car the gauge went off full very quickly and I feel it was not actually full. I have complained to Interrent and I am awaiting their response to my complaints. "

GERONA, ES - Reviewed by BERNARD - 12 July 2016

" Rental car required a service, Sensors on front left bumper out of place causing a fairly constant audible beeping "

GERONA, ES - Reviewed by WILLIAM - 01 July 2016

" In booking on the web with auto Europe Everything was fine and smooth. The only issue I had was the website booking was misleading as the Interrent car hire desk was not in the terminal building as advertised during the booking. "

" They were very helpful and polite. I do want to say but that the office was in the car park and not in terminal building as advertised on your website at time of booking "

ALICANTE, ES - Reviewed by JACK - 27 June 2016

" car a bit old "

GERONA, ES - Reviewed by DAVID - 23 June 2016

" Good service. Good price. "

" Good service. Office is not in the main hall .Should be signposted better. Staff were friendly and professional. "

MADRID, ES - Reviewed by STEPHEN - 18 June 2016

" Friendly efficient staff "

MURCIA, ES - Reviewed by ARIANE - 14 June 2016

" we paid the full insurance with you for not paying the deposit and then once on site we had to pay it again as for them it was not covered, sorry but that is a big issue "

MALAGA, ES - Reviewed by JAMES - 13 June 2016

" Difficult to find car.Car had many scratches not pointed out to us before driving off. Had to return to desk at 11 30pm to change to new vehicle.Stressful. "

" see above "

GERONA, ES - Reviewed by JAMES - 27 May 2016

" Very good InterRent staff - both at collection desk and at hand back. Auto Europe continues it's excellent service and pricing. At my recommendation all my family continue to use it for their hire. "

" Very goood staff at collection desk and hand back. "

ALICANTE, ES - Reviewed by JOHN - 24 May 2016

" Booking was simple & easy and very competitve car rental price, except for what has now been charged onto my credit card by Interrent "

" Every thing went smoothly, collecting car. However when we went to return the car. The fuel was 4/8. Interrent wanted to charge €60.33, I then said we would take the car back & full the tank, which I did & dropped key in drop box. However i see on my credit card statement, they have charged €60.33. this amount should be returned to my credit immediately. very dissatified. Please arrange for this to be rectified. thank you "

GERONA, ES - Reviewed by MARK - 15 April 2016

" car drove very well but body work not in good condition. over 82k km on the clock so an old car in rental terms. "

TENERIFE, ES - Reviewed by JONATHAN - 14 March 2016

" I think you should reflect in the price all charges. 40 Euro for refueling charge does't make the deal so attractive anymore. "

" Interrent is Europcar but with bad service. You have to be very careful with these guys. Pay attention as they will block 900 Euro for excess, because Autoeurope cover is not considered to them. Also they have this ridiculous "Fueling Charge" which is 40 Euro extra to the price. Pay attention to the smallest scratches and make sure to mention it in the contract. Interrent offered me a car with only one scratch recorded in the front, however, when I took out the car, I noticed and insisted with flashlights to mention many other scratches. "

MALAGA, ES - Reviewed by KEVIN - 04 March 2016

" slow 1 hour on q with only 4 people in front of me "

ALICANTE, ES - Reviewed by TONY - 09 February 2016

" Smooth transition very happy "

ALICANTE, ES - Reviewed by FRED - 13 December 2015

TENERIFE, ES - Reviewed by ANDRIUS - 12 December 2015

" My flights been canceled and I cant cancelcar rent. That wasnt my foult "

BARCELONA, ES - Reviewed by PAUL - 29 November 2015

" Only comment is that it was difficult to find the service desk as there is no signage for Interrent "

MALAGA, ES - Reviewed by NORINE - 16 November 2015

" Voucher easy to print. Reminder received. I would definitely use Auto Europe again. "

" The car had many marks making it difficult to match with sheet recording same. We got a puncture and there was no spanner in the boot for unscrewing nuts on wheel. We rang and an engineer was sent out. He took off the wheel and we had puncture repaired. On returning the car at airport we were told that we should have brought the punctured wheel to the airport to Interrent. That would have meant driving on the temporary wheel about 20 kilometres. We were never told that we had to do so. We had it repaired locally paying for it ourselves. We were delayed 20 minutes because of this and told that the retention deposit €1,000 would be held until the wheel was examined. Had the spanner been in the boot there would have been no problem or delay. "

GERONA, ES - Reviewed by VALERIE - 03 November 2015

" Leo was absolutely wonderful in helping us make this booking. He really excelled at his job and I could not recommend him more highly. Thank you Leo "

" As Leo had warned me the people on site tried to sell us a further excess insurance, but thanks to the warning from Leo, we refused as we were very well insured already. "

TENERIFE, ES - Reviewed by FLORIN DRAGOS - 15 October 2015

MURCIA, ES - Reviewed by GEORGE - 06 September 2015

MALAGA, ES - Reviewed by NIALL - 31 August 2015

" Great service with great price "

" Great service. Good value car, friendly staff. Many thanks. "

MADRID, ES - Reviewed by EDUARDO - 24 August 2015

" I will never use your company again. You are liars and you wont get away with it for much longer. "

" Very poor customer care and both are complicit in selling bad deals to innocent people. I will also never use these again. "

TENERIFE, ES - Reviewed by GARETH - 04 August 2015

MURCIA, ES - Reviewed by PATRICK J - 23 July 2015

" Attention to the following I wished to add my son two weeks after I got the car for one week but was told I had to pay the additional drivers fees for the full term of the rental even though two weeks had elapsed and he just wanted 6 days. I was told it was the system would not allow this. It is very simple CHANGE THE SYSTEM "

TENERIFE, ES - Reviewed by JONATHAN - 05 December 2014

" Great Service and fantastic prices "

" Typical Spanish inefficiencies at the desk, but overall good service "

ALMERIA, ES - Reviewed by STEPHEN - 16 April 2014

" Great customer care "

" Really happy "

MALAGA, ES - Reviewed by DAVID - 25 February 2014

" I have never had any problems with Auto Europe and any dealings with them on the phone have been a pleasure "

" No queueing and a great car . Very polite staff "

ALICANTE, ES - Reviewed by MELANIE - 06 August 2013

" everything was great, thanks "

" everything was great, thanks "

MALLORCA, ES - Reviewed by ARKADIUSZ - 03 November 2012

" Ok "

MURCIA, ES - Reviewed by NICHOLAS - 17 September 2012

" Not happy really about the difference in renting a car for less or more than 4 days...less than, you have to return the petrol tank full - as usual elsewhere...but more than 4 days - return it empty, so being charged the extortionate virtual double proper price for a tank (by the hire company) - and no doubt usually paying for petrol which you don't wholly use...I think the company should have one policy of customers having to return the car with a full tank - much fairer. "