CENTAURO SPAIN Car Rental Reviews

MURCIA, ES - Reviewed by ROBERT - 12 May 2022

" very good "

" very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by JOHN - 22 September 2021

" Very good experience overall "

" Efficient and friendly staff "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by ROGER - 02 September 2021

" All in all no issues . Always check car for Damage on collection "

" All good . Had to point out mark on car that wasn't on sheet and sure enough this mark was mentioned on drop off . Have to very careful when inspecting vehicle and it's hard when it's a night time pick up . "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

VALENCIA, ES - Reviewed by GREGORY - 05 August 2019

" Very positive will use again. "

" Excellent. Efficient. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by MICHAEL - 28 November 2018

" Lovely staff , very very helpful and it's the staff professionalism will definitely bring me back "

" Lovely staff , very very helpful and it's the staff professionalism will definitely bring me back "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by MICHAEL - 31 October 2018

" Have used AutoEurope many times and still the best "

" Collection very inefficient 4 attendants at counter I arrived at 11:30pm and was 3rd in the queue. By the time I got served it was 45mins later and the queue was half way up the arrivals hall "

Overall Value: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by GHENADIE - 18 September 2018

" All good "

" All good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by HRVOJE - 19 August 2018

" Nice time on island :) "

" Nice and easy "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by DAVID - 04 July 2018

" This is our 3rd time using Auto Europe- best price & easy to use system. "

" Efficient no hassle company. Would not hesitate to recommend them. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by RAIMUNDAS - 16 June 2018

" Only best memories, everything was better than expected, friendly staff, brand new car for price of peanuts, smooth process. No doubts will use it again "

" Only best memories, everything was better than expected, friendly staff, brand new car for price of peanuts, smooth process. No doubts will use it again "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MURCIA, ES - Reviewed by AIDEN - 23 July 2016

" Good website and easy to use. "

" The attempt of Staff to sell extra insurance is very annoying. I had already taken insurance when booking the car. Rental: Basic Rental with Insurances, CDW, THP, ZQ "

BARCELONA, ES - Reviewed by SEAN - 13 July 2016

" everything was fine would be good if it clearly stated full insurance already taken out so as not to be asked at rental desk to take insurance "

" car was fine staff fine could be better sign posted so as to find them when returning car and where to get shuttle bus on arrival "

MALAGA, ES - Reviewed by CAITRIONA - 02 May 2016

" Inclusion of a 2nd driver (without any extra charge) would be a nice element within your rentals. A safe car, good value and good service are most important for me. "

" I've used Centauro several time and am very happy with their service and the cars which they provide. "

BARCELONA, ES - Reviewed by HUBERT - 20 March 2015

" Good portal to find a rental car, rather than searching several rental companies and compare individually. "

" Pro: just short walk to shuttle bus which brings you to their office. Rate for car was a bit below average. Contra: BIG concern are 110 Euro charges for 'full' fuel tank which you can return empty. The girl in office was very snappy when asking how many liters fueltank holds, as we just forked out 110€, also we had to search for the car as she gave us wrong information as to where it's parked. Car had visible damages but we didnt want to speak with the unfriendly girl again, having waiver we drove off. I do not believe they completely filled the fueltank, just after few km needle dropped. When on reserve filling for 20 Euro resulted in half full tank, I estimate it's full with less than 50€, meaning Centauro has 60€ hidden fuel charges. "

BARCELONA, ES - Reviewed by HUBERT - 20 March 2015

" Good portal to find a rental car, rather than searching several rental companies and compare individually. "

" Pro: just short walk to shuttle bus which brings you to their office. Rate for car was a bit below average. Contra: BIG concern are 110 Euro charges for 'full' fuel tank which you can return empty. The girl in office was very snappy when asking how many liters fueltank holds, as we just forked out 110€, also we had to search for the car as she gave us wrong information as to where it's parked. Car had visible damages but we didnt want to speak with the unfriendly girl again, having waiver we drove off. I do not believe they completely filled the fueltank, just after few km needle dropped. When on reserve filling for 20 Euro resulted in half full tank, I estimate it's full with less than 50€, meaning Centauro has 60€ hidden fuel charges. "

MALAGA, ES - Reviewed by DANIEL J. - 17 February 2015

" In general, I could not fault Auto Europe with the whole procedure. Unfortunately, I had not read the conditions very carefully, and because of age, I had to take out extra insurance, despite the fact that I have my own worldwide "excess" insurance. Also, I have been "promised" a refund for the unused fuel, and apparently, if I ever get it, there will be a charge for refilling the tank!! This seems to be very unfair, as in the first instance I was charged also for the privilege of receiving a full tank!! Before obtaining the car, I did not receive a chart showing any previous marks/scratches, and when I returned the car, no one came out to examine the car. For the record I did not have any incident such as a minor bump or scrape. "

" A more detailed map of the greater Malaga/Marbella area would have been helpful. "

MALAGA, ES - Reviewed by DANIEL J. - 17 February 2015

" In general, I could not fault Auto Europe with the whole procedure. Unfortunately, I had not read the conditions very carefully, and because of age, I had to take out extra insurance, despite the fact that I have my own worldwide "excess" insurance. Also, I have been "promised" a refund for the unused fuel, and apparently, if I ever get it, there will be a charge for refilling the tank!! This seems to be very unfair, as in the first instance I was charged also for the privilege of receiving a full tank!! Before obtaining the car, I did not receive a chart showing any previous marks/scratches, and when I returned the car, no one came out to examine the car. For the record I did not have any incident such as a minor bump or scrape. "

" A more detailed map of the greater Malaga/Marbella area would have been helpful. "

ALICANTE, ES - Reviewed by JOHN ANTHONY - 23 June 2013

" The car was fine, but I would prefer NOT to have the name "Centauro" sticker on the back as I do not like to advertise myself as a tourist. "

" As I stated above, I prefer NOT to have the car advertised by placing a sticker prominently on the rear window . I think it places me at a disadvantage. The car however was fine, and the service also good. Thank you. "

BARCELONA, ES - Reviewed by AUSTIN - 02 June 2013

" Very satisfied with the service from Centauro. My only criticism is that I had requested a Ford Focus Turbo Diesel type car, however I received a Fiat 500 L instead. The Fiat is a much larger car than the Focus and with a smaller engine, as I spent much of my time driving either on motorways or mountain roads, the lack of power was evident. Other than that, the service was excellent, car was clean and well maintained (apart from the almost empty windscreen washer bottle) and very good value for money. "

" Very satisfied with the service from Centauro. My only criticism is that I had requested a Ford Focus Turbo Diesel type car, however I received a Fiat 500 L instead. The Fiat is a much larger car than the Focus and with a smaller engine, as I spent much of my time driving either on motorways or mountain roads, the lack of power was evident. Other than that, the service was excellent, car was clean and well maintained (apart from the almost empty windscreen washer bottle) and very good value for money. "

ALICANTE, ES - Reviewed by MICHAEL - 25 February 2013

" A good website! "

" 1. The Autoeurope website advertised a "zero excess package". While I understood at the time of booking what this meant, it did not surprise me when Centauro wanted 78 euros for their proper no excess product called SUPER COVER A. Slippery wording guys!!!!!! 2. The car was dirty inside, and not much cleaner on the outside. 3. The wind screen wipers were so noisy, I could not have them on permanently. They would not flex on the windscreen, and skidded over the glass. "

BARCELONA, ES - Reviewed by BRIAN - 11 December 2012

" Deals can be very good, especially when excess waiver is included. It would be better to know the supplier before committing. Also, Booking was accepted this time on basis of traveling from Spain to France but extra charge for driving in France was not revealed until voucher was available. Don't like hidden charges! "

" Happy with service from Centauro except for two things: 1. Directions to courtesy bus pick-up were not clear. Perhaps put up a sign outside the terminal. 2. In common with other providers in Spain, paying for a full tank on collection and not getting credit for any petrol left on return is a con. Why not do like everywhere else and supply car with a full tank but customer must return it full also. That would be more fair. "