DRIVALIA SPAIN Car Rental Reviews

VALENCIA, ES - Reviewed by HOLGER - 18 July 2025

" COUNTER STAFF asked me to take a video of the car before I left. When I returned they found a scratch underneath the bumper at an angle which can´t be seen on a video. As I could not proof that the scotch was already there They made me pay for the damage. DRIVALIA refused to proof that the damage was not there when I rented the car. "

" COUNTER STAFF asked me to take a video of the car before I left. When I returned they found a scratch underneath the bumper at an angle which can´t be seen on a video. As I could not proof that the scotch was already there They made me pay for the damage. DRIVALIA refused to proof that the damage was not there when I rented the car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 5

MALAGA, ES - Reviewed by FRANKLYN - 19 May 2025

" Once again AutoEurope provided value for money and Drivalia staff were most helpful and friendly. Location of the pick-up/drop-off and fuel nearby is a little tricky to find, so when in doubt, use google maps on your mobile phones as a backup! "

" Our first time flying into Malaga airport and did not find explicit directions of precisely where to pick up the shuttle, although AutoEurope did indicate the approximate location of pick up as external to the arrivals terminal. Drivalia staff were very helpful in the main and we would definitely rent from them in the future. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

MURCIA, ES - Reviewed by BRIAN - 06 February 2025

" Nice car, and quick shuttle service to airport "

" Very kind and helpful staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MURCIA, ES - Reviewed by BARRY - 13 October 2024

" You told us we had unlimited mileage and normal fuel conditions ie receiving full return full-. Not the case with Drivealia. Received half full had to return half full - very difficult! Contract limited to 2000 miles. Not what I bought or thought I bought. Been using Auto Europe for 20 years - felt let down! "

" Very good but my beef is with Auto Europe "

Value for Money: 1
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by MICHAEL - 02 September 2024

" Simply "

" Simply. No hidden charges. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GERONA, ES - Reviewed by DAMIEN - 31 August 2024

" A "

" A "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BILBAO, ES - Reviewed by DIANA - 26 August 2024

" I didn't realise that the pick up was with shuttle. It's a little inconvenient. "

" Fine, just the car wasn't cleaned. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ALICANTE, ES - Reviewed by ANDREA - 25 July 2024

" Always the best prices! "

" No issues with picking up and returning the car. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ALICANTE, ES - Reviewed by KIERAN - 27 May 2024

" No problems at all. "

" Car was great and service excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by PETER - 09 October 2023

" Very pleased "

" Overall very pleased with my experience of drivalia ,everything went very smoothly "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

GERONA, ES - Reviewed by KEVIN - 11 August 2023

" Excellent Customer experience "

" Excellent Customer experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by SARAH - 22 July 2019

" All good...apart from hidden extras "

" Don't like all the extra charges. 250 euros if car breaks down. "

Value for Money: 2
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by KIERAN - 14 August 2018

" bus transfer fine and staff fine and most importantly no additional charges when car returned "

" staff OK, when I returned car I tried to assist guy checking the car and was politely told to stay away "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SANTIAGO, ES - Reviewed by CARLA - 28 June 2018

" Great car, very good service. "

" All was great! Got a brand new car and process was fast and flawless. Very close to the airport. Recommend to call for pick up vs just "wait" the shuttle van to come and get you. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by DECLAN - 13 September 2017

" Good site, easy access & provides the best rates. All good.! "

" Good team to deal with. Not located at the airport but worked out faster than queuing at an airport desk to get our car & go.!! "

PALMA DE MALLORCA, ES - Reviewed by DIARMUID - 11 August 2017

" waited for 40 mins at airport for shuttle bus to their pick up point. the shuttle bus stop wasn't signposted, it was just a parking space in the airport. I had to ask other shuttle drivers if they stop here and if they are still running as it was 12.30 at night. the other shuttle buses had gone and come back twice to their car pick up point and we were still waiting not sure if they would arrive or not. I was almost calling a taxi to try go and find them. we had to change a baby car seat for a bigger one. my wife had a lot of attitude from the people on the desk about changing it, they put their heads down said thats all they had and my wife saw the seats in the other room. this after a long day travelling. "

ALICANTE, ES - Reviewed by FRANCIS - 24 July 2017

" Drivalia said that With the Auto Europe Additional Insurance in the event of a claim I would have to pay Drivalia and seek reimbursement from Auto Europe This I found to be unsatisfactory and I took out Comprehensive Insurance with Drivalia at an additional cost of ?121.50 to avoid being out of pocket while claiming from Auto Europe This made the cost of car hire for 1 week ?440.40 which is very expensive "

" Sort out the additional Insurance situation mentioned in Auto Europe suggestion "

PALMA DE MALLORCA, ES - Reviewed by XIAO - 22 April 2017

" Hi, Thanks for asking my experience about my trip. I am not sure if there are any misunderstandings between Auto Europe and Drivalia about excess insurance. I purchased the excess insurance as Auto Europe suggested before I went Majorca. However, I was asked by Drivalia either to buy their expensive insurance again or block Euro 1000 from my VISA card. I am wondering what is the purpose to buy the insurance with Auto Europe. It was very inconvenient to take off Euro 1000 from my credit card in my holidays. I saw other people had the same unpleasant experiences as I had when I was in Drivalia office. The car I rented was not in good condition. The car already had lots scratches when they handed to me. I am not very picky and accepted th "

" Hi, Thanks for asking my experience about my trip. I am not sure if there are any misunderstandings between Auto Europe and Drivalia about excess insurance. I purchased the excess insurance as Auto Europe suggested before I went Majorca. However, I was asked by Drivalia either to buy their expensive insurance again or block Euro 1000 from my VISA card. I am wondering what is the purpose to buy the insurance with Auto Europe. It was very inconvenient to take off Euro 1000 from my credit card in my holidays. I saw other people had the same unpleasant experiences as I had when I was in Drivalia office. The car I rented was not in good condition. The car already had lots scratches when they handed to me. I am not very picky and accepted th "

PALMA DE MALLORCA, ES - Reviewed by VITALIS - 19 October 2015

" collect money for nothing, go, it is fair to say the lease sites rather than through brokers "

ALICANTE, ES - Reviewed by PATRICK - 04 October 2015

" Excess insurance at drivalia is a rip off. Car supplied was very satisfactory "

ALICANTE, ES - Reviewed by EILEEN - 08 June 2015

" happy with auto europe, disappointed with the scare mongering pressure selling of insurance when picking up the car . I was a woman travelling on my own withmy excess insurance policy and it was late at night I resent being frightened in this situation "

" have system in place to reassure travellers whose flights are delayed at night ,Maybe a dedicated phone line in the terminal ,No hard selling insurance ,Dont forget to give out a map for returning the car.I didnt get one the last time ,lucky for me I had been there before . "