CENTAURO SPAIN Car Rental Reviews

PALMA DE MALLORCA, ES - Reviewed by DENIS - 19 September 2025

" Despite my reservations about using an off site provider and having to use a bus to get the car it was a good experience. The car was good and the drop off was painless. "

" A good experience all round. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by JOHN - 15 September 2025

" The Checkout person was very efficient and pleasant "

" The car was in good condition and had no problems. The Full/Full element is very important to me. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by MARK - 14 August 2025

" Never dealt with such ignorant staff then the girl at the counter in office "

" Not all info supplied when booking had to pay double on insurance to pay by debit card, counter staff the worst I have ever dealt with "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 9

BARCELONA, ES - Reviewed by ALAN - 09 July 2025

" Average "

" Drop off. Vey unprofessional.no instructions where to drop car. No one to take keys. Lots of people waiting around not knowing where or what to do "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 8

ALICANTE, ES - Reviewed by JOHN - 24 June 2025

" Easy to use website and good range of firms listed "

" The Full/Full option is very important to me. In my previous booking (April 28th to May 2nd) I feel they unfairly claimed for a damaged tyre which I had not spotted when collecting the car. The current process where the comes by email is unfair because we can't compare existing damage at collection "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by CONOR - 15 June 2025

" Long wait at the Centauro counter but other than that a really good experience. "

" Our only issue was the time taken from getting a ticket at the Centauro counter to actually being called. It took 2 hours which is by far the longest we've ever had to wait. The guy we dealt with was really good, no scare tactics to get us to opt for the excess cover and he processed everthing quickly. The car was really clean and practically brand new. Returning the car was also very quick and easy. "

Value for Money: 10
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by JOHN - 05 May 2025

" The experience of Auto Europe was great but bitterly disappointed at unfair practice of Centauro "

" I have rented from Centauro for more that 20 years with 5 or 6 rentals each year. My Gold Card number is 8766 On 28th April 2025 I rented from Centauro until May 2nd. When I returned the car the staff member immediately carefully examined the right front wheel and pointed out that it was badly scarred. I strongly denied that the damage had happened in the 4 days I had the car and pointed out that the scarring was old. I had examined the car when I collected it (lots of old scrapes and dents in the two front wings) but I did not examine the wheels which would have been difficult anyway because the cars were parked tightly together. The attendant noted my disagreement and committed to email a photo of the damage as I felt that this would allow me to prove that the damage was old as were the many scrapes and dents on both front wings of the car. I was relieved when I got an email as normal from Centauro on 2nd including the following: Having finished your car rental and the vehicle check in process completed, we will automatically return any pre-authorization, deposit or pending refund due to you. Depending on your bank, this refund may take a few days to show up on your account. However I then saw a debit on my credit card for €466 pending. Unless this transaction is reversed, I intend to post on Trustpilot the following Beware damage claims from Centauro Alicante Because I have annual insurance for excess insurance I always refuse the added insurance cost when renting. When I returned a car to Centauro in Alicante on May 2nd after 4 days from April 28th the staff member carefully examined one front wheel which was scarred; he largely ignored the other wheels. It was clear to me that the scarring was old and had not happened in the previous 4 days. The tyre was unmarked. Both front wings had considerable old damage. I was shocked to see a debit for €466 on my credit without any correspondence to me and without receiving the promised photo of the damage which I believe would prove my point about the age of the damage. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 1
Condition of the Vehicle: 3

ALICANTE, ES - Reviewed by JOHN - 10 December 2024

" Site is easy to use and includes Centauro (my favourite brand) among the options. "

" The staff are great. The Check-out and Return are kept swift and efficient. The Full/Full is very important to me. The cars are good quality and very clean. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by JOHN - 28 October 2024

" Great range of rental options. Easy to use and good value "

" Very efficient and fair. Some counter staff push the insurance a bit too much even though I have excess insurance. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by SARAH - 24 July 2024

" Staff was so lovely to deal with, the wait time to get car was crazy! "

" Everything was great apart from waiting 1.5hours in the queue to get the car! "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by JOE - 20 June 2024

" I'm very unhappy and have been the victim of theft by Centauro. Scummy organisation. "

" Centauro tricked me into believing I would receive a full refund of the payment made when picking up the car. They are crooks. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 8

ALICANTE, ES - Reviewed by JOHN - 16 June 2024

" booking though Auto Europe was easy and very clear "

" Very quick and efficient on both arrival and departure "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by PETER - 16 June 2024

" Ok. I've had better. "

" Only issue was that collect & drop off was not Airport. I did not see that when selecting agency. Return was fine. Locating shuttle bus was not easy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by EAMONN - 03 June 2024

" See above. We worried that we missed the interior condition in the dark and would be penalised. But the agent we returned the car to was great. "

" Generally happy... we wanted a car that had some scratches... however the interior was much more stained than we expected. We did some cleaning of a sticky mess on the handbrake etc, so wonder if the car had been cleaned. Despite this we were happy with centauro and particularly the young lady at return. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ALICANTE, ES - Reviewed by JOHN - 11 March 2024

" Does a good check for value and an easy site to use. "

" Very efficient and friendly on check-out and check-in "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VALENCIA, ES - Reviewed by RORY - 09 February 2024

" They charged me for fuel although I refilled to full directly before returning the vehicle "

" They charged me for fuel although I refilled to full directly before returning the vehicle "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SEVILLA, ES - Reviewed by DAVE - 18 January 2024

" I was told by a representative over the phone that I could drop the car back free up to 11pm. I was then contacted close to the time of return and told this was not correct. I got the vehicle back as quickly as possible which was 7pm and I have been charged additional funds and did not receive my fuel deposit back. No allowance was made for the incorrect information given to me by your representative. This is very disappointing and unsatisfactory. "

" I was told by a representative over the phone that I could drop the car back free up to 11pm. I was then contacted close to the time of return and told this was not correct. I got the vehicle back as quickly as possible which was 7pm and I have been charged additional funds and did not receive my fuel deposit back. No allowance was made for the incorrect information given to me by your representative. This is very disappointing and unsatisfactory. "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 3
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by JOHN - 16 January 2024

" Auto Europe is my preference always. I like the brands they represent and there is generally good value among the options available. "

" Good value and didn't overly press on the extra insurance option "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by IULIAN GABRIEL - 07 December 2023

" it was a good experience and good price "

" it was a good colaboration with them "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by JOHN - 13 November 2023

" I'm a regular user of Auto Europe and heartily recommend them. I'm happy to be quoted on my commendation and consistent scores of 10 to all questions above. "

" As usual Auto Europe did a great job in checking the market. The filters were very helpful as I am aged 70 and needed to exclude any rental company which didn't rent to, or penalised this in pricing. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

IBIZA, ES - Reviewed by DAVID - 31 October 2023

" Effortless. "

" Efficient and friendly staff that explained all the details of the booking. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TORREVIEJA, ES - Reviewed by PATRICK - 20 October 2023

" It use ye again "

" Very good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by JOHN - 14 October 2023

" Great deals to be had. Using autoeurope for many years and would highly recommend them. "

" Good company, very professional. Good vehicles always in good condition. I have used them many times and would highly recommend them. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by JOHN - 17 September 2023

" The Auto Europe website is easy to use and clear about the options for filtering such as fuel policy, mileage restrictions etc. It presents good value across a range of hire companies "

" The checkout and return were efficient and friendly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

IBIZA, ES - Reviewed by KRYSTIAN - 09 July 2023

" Not satisfied with the price "

" Lots of hidden cost. The overall price was nearly twice more than the initial. "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by JOHN - 30 April 2023

" Great service "

" Easy to navigate and to include preferences (FtoF fuel etc). "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by MICHEAL P - 11 February 2023

" Last year I used a different company in Alicante ( cheaper), had to wait for a shuttle at the airport and was charged €150 for a 5mm mark on a door mirror, ripped off. A terrible experience. Better to rent with reliable companies. "

" This was my second time using Centauro in Alicante. Good value, courteous and efficient service, a clear vehicle damage policy and no overt pressure to take extras. Pickup and drop off at Airport was very good. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by PADRAIG'S - 27 October 2022

" It's was a good experience we were pleased with everything. "

" Overall a very pleasant experience easy to collect and drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADRID, ES - Reviewed by PETER - 24 October 2022

" Having used Centauro a number of times I find it's always a hit and miss experience "

" Acceptable "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 10

SEVILLA, ES - Reviewed by JAMES - 16 October 2022

" Very expensive rate when compared to pre Covid rates. New car. Off airport renter poses difficulties getting to / from facility. "

" Lack of flexibility in car contract time. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by JOHN - 10 October 2022

" Auto Europe search good Car Rental companies and make clear their fuel policies and Mileage policies "

" I have always been pleased with Auto Europe. Centauro were my first choice renter for 20 years but this yar and last they were, generally, more expensive than the competition in Spain. Centauro fuel policy of FULL/FULL is fair and transparent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MURCIA, ES - Reviewed by ROBERT - 12 May 2022

" very good "

" very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

MADRID, ES - Reviewed by PHILIP - 05 November 2021

" Done that "

" The cast was clean and mechanically perfect. Price was good, pickup was very slow, and with heavy outside to but unnecessary extra insurance. Online communication was good. Return was very slow, and vague. Now i know this, i would ide again, burr allow more time. "

Value for Money: 5
Efficiency of Counter Staff: 2
Expediency of Drop-off: 3
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by JOHN - 22 September 2021

" Very good experience overall "

" Efficient and friendly staff "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by ROGER - 02 September 2021

" All in all no issues . Always check car for Damage on collection "

" All good . Had to point out mark on car that wasn't on sheet and sure enough this mark was mentioned on drop off . Have to very careful when inspecting vehicle and it's hard when it's a night time pick up . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

MADRID, ES - Reviewed by FRANCIS - 25 June 2021

" As above "

" They were thorough and they didn't employ the "hard sell" intimidating tactics of their competitors especially in relation to excess cover. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ALICANTE, ES - Reviewed by MICHEAL P - 24 November 2019

" Satisfactory, as usual "

" good value, good service "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by JOHN - 23 November 2019

" Website is fine, customer service when contacted was very good indeed. "

" complaint already logged. By presenting an apparently poor quality car I was somewhat pressurised to "upgrade" on the basis that no other car of that category was available. ??????in November??????? Just dishonest. "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by PAT - 22 November 2019

" Decent price but felt like if I didn't buy extra insurance I would be punished. They didn't inspire trust. "

" Aggressively hard sell to buy extra insurances. Almost intimidating. Then the car had many more bangs and scratches than disclosed. Then there was a reluctance to note these on the car condition report. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 1

BARCELONA, ES - Reviewed by ROBERT - 16 September 2019

" See above "

" I will never use auto Europe again. When I got to the counter I was told I either had to put a deposit of €1200 down or pay €200. I had already paid €80 to auto Europe and nowhere did it say I would have to put a €1200 deposit down. When I signed up, it said €300 which would have been fine. So I called auto Europe and they said that if I read the small print on a 5 page document I was sent after I made the purchase online I would see it said tbe deposit could be up to €1200. I will never use this service again. I was appalled by how bad the customer services attitude was. I didn't go ahead with the car, I used a bus instead. And auto Europe got paid. Shocking service! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

PALMA DE MALLORCA, ES - Reviewed by BRIAN - 12 September 2019

" Under Staffed in all departments "

" We had to wait for an hour to be served. while the staff were fine the offices are a sweatbox. not all our seatbelts worked on the mini bus. I was screwed with the insurance on the car but I just wanted to get out of there... "

Value for Money: 2
Efficiency of Counter Staff: 6
Expediency of Drop-off: 6
Condition of the Vehicle: 8

ALICANTE, ES - Reviewed by JOHN - 08 September 2019

" I found the counter staff very efficient & friendly. also the car checking staff were friendly & efficient.The car was fairly new & I had no problems with it. "

" As 5 below "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by JOHN - 04 September 2019

" The details regarding car insurance were not clear at booking time. At the counter in the airport I had to make a decision that was hurried and unfair.I was told about two types and told that one covered everything from minor to major damage where as the second did not.The car had 5 damage points on it from previous use I did not damage so I paid a very expensive premium for 6 days use .The bill was the same as my yearly car insurance in Ireland "

" See no 5 below as I am not sure who I was dealing with.Are Centauro your admin section ? You or somebody needs to do something about the expensive car insurance that is being passed off as best option. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by MICHAEL - 17 August 2019

" I use Auto Europe because it allows me to compare different rental companies directly. It also allows me to pick a package that suits me with confidence about what I have ordered. This was my third or fourth time using AE and I plan continuing to use them. "

" There was no delay waiting for the shuttle bus. There was only one person ahead of me at the desk when I arrived. I was dealt with very quickly, efficiently and pleasantly by the staff member. No attempt was made to sell me additional insurance, etc. I was sitting in my hired car within 15 minutes of arriving at the office. Drop off was equally efficient and pleasant. This was the third time I have used Centauro in Spain. Each time has been a pleasure., unlike the experiences I have had with some of the better known global rentals. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SEVILLA, ES - Reviewed by PETER - 08 August 2019

" Centauro normally excellent. Scratched the car got fined but no correspondence. And agin today a month later "

" Had a scratch on car fair enough €800 from cc but no correspondence from them and another €40 today but no explanation what it is "

Value for Money: 1
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VALENCIA, ES - Reviewed by GREGORY - 05 August 2019

" Very positive will use again. "

" Excellent. Efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by GEOFF - 05 December 2018

" Satisfied "

" Car had incurred significant damage to bodywork in previous rentals, which I wasn't held responsible for, but which hadn't been made clear to me in advance. It was a source of worry for me during the holiday. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 5

MALAGA, ES - Reviewed by MICHAEL - 28 November 2018

" Lovely staff , very very helpful and it's the staff professionalism will definitely bring me back "

" Lovely staff , very very helpful and it's the staff professionalism will definitely bring me back "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALICANTE, ES - Reviewed by MICHAEL - 31 October 2018

" Have used AutoEurope many times and still the best "

" Collection very inefficient 4 attendants at counter I arrived at 11:30pm and was 3rd in the queue. By the time I got served it was 45mins later and the queue was half way up the arrivals hall "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by GHENADIE - 18 September 2018

" All good "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by DARA - 27 August 2018

" As above. Hoever the drop off was very efficient and the guy was very friendly and reassuring. "

" Having to wait an hour in the queue in blistering heat whilst counter staff just tried to up-sell insurance. Very frustrating. I have the good sense to buy an annual excess waiver policy which saves about 15 mins at the counter. "

Value for Money: 7
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by ROSS - 21 August 2018

" I had a puncture and since I had not taken out the full insurance cover with Centauro they wanted to charge me mileage to and from their base and also a call-out charge and tyre cost. Overall this would have cost me €300+ which seemed extreme. The car didn't have a spare tyre so I had to leave the car for 24 hours as I couldn't get a local repair until the Monday. This only cost me €75. "

" They were quick and efficient only downside was they are not based in the airport but a 3-4 minutes drive away. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PALMA DE MALLORCA, ES - Reviewed by HRVOJE - 19 August 2018

" Nice time on island :) "

" Nice and easy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by AISLING - 18 August 2018

" Overall a good experience. Counter staff were very slow when picking up the car and dropping off. I also was charged €73 deposit for petrol which I was told I would get back in 24hours after dropping off the car and I am yet to get it back. "

" Overall a good experience. Counter staff were very slow when picking up the car and dropping off. I also was charged €73 deposit for petrol which I was told I would get back in 24hours after dropping off the car and I am yet to get it back. "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by CIARAN - 11 August 2018

" Good way to check lots of companies, will return to this site/company. "

" Collecting the car was ver challenging. It took 2 hours to do this. Notwithstanding that it was a busy time of the year, in contrast to other car rental companies, when i finally got to the desk, I had to handwrite all my details again, despite having filled an online form with all of these details previously completed. This meant that it took approximately 10 minutes at the counter. This seemed very inefficient and contributed to the very long queue. There was also quite a marked difference between the advertised rental price (e58) and final price including insurance (e180). For these reasons, I would be hesitant about renting with this company again. "

Value for Money: 4
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by NOEL - 05 August 2018

" 10/10 "

" 10/10 "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BARCELONA, ES - Reviewed by DAVID - 04 July 2018

" This is our 3rd time using Auto Europe- best price & easy to use system. "

" Efficient no hassle company. Would not hesitate to recommend them. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MURCIA, ES - Reviewed by ALEXEI - 25 June 2018

" nothing to add "

" the staff insisted of buying extra insurance and it cost us extra 200 euros "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

MALAGA, ES - Reviewed by RAIMUNDAS - 16 June 2018

" Only best memories, everything was better than expected, friendly staff, brand new car for price of peanuts, smooth process. No doubts will use it again "

" Only best memories, everything was better than expected, friendly staff, brand new car for price of peanuts, smooth process. No doubts will use it again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALAGA, ES - Reviewed by PETER - 13 June 2018

" Have hired several cars with auto Europe and always been satisfied but very dissapointed with centauro on this occassion "

" One hour at least in queue to pick up car.car in very poor condition with lots of scrapes and dents,contract was to be full to full but on receipt it was 80% full asked to return at same level which was difficult to judge. Car engine was very dissapointing with no power on any kind of incline. "

Value for Money: 4
Efficiency of Counter Staff: 4
Expediency of Drop-off: 7
Condition of the Vehicle: 3

ALICANTE, ES - Reviewed by BRIAN - 02 September 2017

" Very rude at pick up when I wouldn't buy their extra insurance. Car was half empty when I picked it up brought it back full and was charged 25 euro for diesel "

MURCIA, ES - Reviewed by BRONAGH - 11 October 2016

" While I paid a premium for full to full they chaged me for a full tank on arrival on the promise that they would refund it when the car was returned with a full tank. I returned it with a full tank but they refunded only a small portion of the money. I would never use this company again, I feel they have stolen my money. "

MURCIA, ES - Reviewed by BRIAN - 11 October 2016

" tyre pressure indicator was on on pick up.Felt like car was due a service. "

ALICANTE, ES - Reviewed by BRIAN - 09 October 2016

ALICANTE, ES - Reviewed by VLADIMIR - 25 September 2016

MURCIA, ES - Reviewed by TZARINA - 21 September 2016

MURCIA, ES - Reviewed by PAUL - 12 September 2016

" Car was fine but the extra insurance is Extortion. An extra ?17 per day for insurance is ridiculous. ?70 for fuel. ?25 for putting the fuel in the tank. The Car that started out at ?101, ENDED UP AT NEARLY ?400 "

" The girl at the desk was fine she is only doing her job, however she did emply that that if you don't take the insurance you could get a scratch on the car and it would cost at least ?280 to fix so it would be better to take the insurance it would be cheeper in the long run. "

BARCELONA, ES - Reviewed by FEARGHAL - 29 August 2016

" Waiting over an hour to pickup car. Staff were nice but not very organised. "

MURCIA, ES - Reviewed by JOHN - 10 August 2016

PALMA DE MALLORCA, ES - Reviewed by BARRY - 24 July 2016

" Very good. Helpful and excellent car provided. No hassles with pushy insurance upgrades etc. offsite location is fine, but it wasn't clear initially where their coach left from. Overall very pleased and would recommend. Also had to extend the rental unexpectedly- no issues and good rate quoted. Well done ! "

MURCIA, ES - Reviewed by AIDEN - 23 July 2016

" Good website and easy to use. "

" The attempt of Staff to sell extra insurance is very annoying. I had already taken insurance when booking the car. Rental: Basic Rental with Insurances, CDW, THP, ZQ "

PALMA DE MALLORCA, ES - Reviewed by ROBERT - 14 July 2016

" This is my fourth time renting with Centauro. This is a very good company. Clean new car. Reasonably priced. I will use them again when in Mallorca. "

BARCELONA, ES - Reviewed by SEAN - 13 July 2016

" everything was fine would be good if it clearly stated full insurance already taken out so as not to be asked at rental desk to take insurance "

" car was fine staff fine could be better sign posted so as to find them when returning car and where to get shuttle bus on arrival "

PALMA DE MALLORCA, ES - Reviewed by JOHN KEVIN - 17 June 2016

" While I did receive a refund I think Auto Europe should have tried harder to get us an alternative car rental. "

" My flight was delay by 40 minutes and Centauro refused to wait and closed their office. "

MURCIA, ES - Reviewed by JAMES - 17 June 2016

ALICANTE, ES - Reviewed by JOSEPH - 01 June 2016

" Had difficulty returning car.assumed return point was airport.it would have been helpful for agent at pickup airport in Alicante that Valencia return point was not T airport. Otherwise car was fantastic. EN and in lerfect working order. "

MURCIA, ES - Reviewed by BRENDAN - 23 May 2016

" Having paid full protection insurance with you ,when I arrived at Centauro desk they wanted me to take out extra insurance otherwise they hold a charge of 950euro on my credit card and if I did have an accident or claim I would have to pay them and then claim the money back from Auto Europe which is totally unsatisfactory . if getting a car again with auto Europe again be better to just pay for the car and get the full insurance at the car hire desk "

MALAGA, ES - Reviewed by CAITRIONA - 02 May 2016

" Inclusion of a 2nd driver (without any extra charge) would be a nice element within your rentals. A safe car, good value and good service are most important for me. "

" I've used Centauro several time and am very happy with their service and the cars which they provide. "

MALAGA, ES - Reviewed by CLIVE - 21 October 2015

BARCELONA, ES - Reviewed by IAN - 08 October 2015

BARCELONA, ES - Reviewed by AINARS - 30 September 2015

" The cars is scrached and dirty inside! And i still didnt get my 106 eu back, they take that like deposit for fuel, but i chose option for full away and full back! "

MALAGA, ES - Reviewed by JOSEPH - 28 August 2015

" Hard to find dropping the car back Would prefer if it was at the airport "

BARCELONA, ES - Reviewed by PIERRE - 21 July 2015

" Had to pay a full tank of petrol upfront: 78 euro for a fiat 500? Are we serious? And I returned the car with a quarter tank left. This is unacceptable. They should let the customers return the car with a full tank like the other main companies. They also blocked 990 euro on my credit card as a safety deposit!!! "

" Had to pay a full tank of petrol upfront: 78 euro for a fiat 500? Are we serious? And I returned the car with a quarter tank left. This is unacceptable. They should let the customers return the car with a full tank like the other main companies. They also blocked 990 euro on my credit card as a safety deposit!!! "

MALAGA, ES - Reviewed by RORY - 15 July 2015

PALMA DE MALLORCA, ES - Reviewed by ROBERT - 11 July 2015

" Good rental company. Car was new and clean. Price direct was expensive but much better value with autoeurope! "

ALICANTE, ES - Reviewed by TONY - 30 June 2015

PALMA DE MALLORCA, ES - Reviewed by JOHN - 22 June 2015

" No information was provided as to where to pick up the car. As it turned out the car was located outside the airport. "

" As my flight was delayed and by the time I discovered where this car hire office was located it was closed. In the end I did not a car. Can I have my money back please? The staff person I talked to at Centauro was very dismissive and said that the lack of information about where to pick up their care was Auto Europe's fault. Yours A very dissatisfied customer "

PALMA DE MALLORCA, ES - Reviewed by SAM - 17 June 2015

MALLORCA, ES - Reviewed by SEAMUS - 08 June 2015

" Very confusing and not clear about the insurance. I had booked a full cover zero excess insurance with zero deductible when I booked with auto Europe but this wasn't what centauro had. this led to a very worrying situation despite talking to auto Europe on the phone where I wasn't sure if I had a zero deductible or not. Frankly it appeared to be false advertising by auto Europe as I'm not sure centauro accepted that auto Europe insurance was/is valid "

" Fine no problems new car quick pick up and drop off friendly staff "

ALICANTE, ES - Reviewed by ANTHONY - 08 June 2015

PALMA DE MALLORCA, ES - Reviewed by GYORGY - 01 June 2015

" In the main offer the excess insurance is never included, therefore it always looks super cheap to rent a car, but you'll end up paying three times more. This time I did not even take the car, because Centauro, the Spanish company wanted 48 Euros additional for one day insurance, plus 300 Euros deposit, plus 110 Euros petrol deposit... for a compact car, whose full tank costs about 50 Euros. This was outrageous, really. "

" I did not even take the car, because Centauro, the Spanish company wanted 48 Euros additional for one day insurance, plus 300 Euros deposit, plus 110 Euros petrol deposit... for a compact car, whose full tank costs about 50 Euros. This was outrageous, really. "

BARCELONA, ES - Reviewed by HUBERT - 20 March 2015

" Good portal to find a rental car, rather than searching several rental companies and compare individually. "

" Pro: just short walk to shuttle bus which brings you to their office. Rate for car was a bit below average. Contra: BIG concern are 110 Euro charges for 'full' fuel tank which you can return empty. The girl in office was very snappy when asking how many liters fueltank holds, as we just forked out 110€, also we had to search for the car as she gave us wrong information as to where it's parked. Car had visible damages but we didnt want to speak with the unfriendly girl again, having waiver we drove off. I do not believe they completely filled the fueltank, just after few km needle dropped. When on reserve filling for 20 Euro resulted in half full tank, I estimate it's full with less than 50€, meaning Centauro has 60€ hidden fuel charges. "

BARCELONA, ES - Reviewed by HUBERT - 20 March 2015

" Good portal to find a rental car, rather than searching several rental companies and compare individually. "

" Pro: just short walk to shuttle bus which brings you to their office. Rate for car was a bit below average. Contra: BIG concern are 110 Euro charges for 'full' fuel tank which you can return empty. The girl in office was very snappy when asking how many liters fueltank holds, as we just forked out 110€, also we had to search for the car as she gave us wrong information as to where it's parked. Car had visible damages but we didnt want to speak with the unfriendly girl again, having waiver we drove off. I do not believe they completely filled the fueltank, just after few km needle dropped. When on reserve filling for 20 Euro resulted in half full tank, I estimate it's full with less than 50€, meaning Centauro has 60€ hidden fuel charges. "

MALAGA, ES - Reviewed by DANIEL J. - 17 February 2015

" In general, I could not fault Auto Europe with the whole procedure. Unfortunately, I had not read the conditions very carefully, and because of age, I had to take out extra insurance, despite the fact that I have my own worldwide "excess" insurance. Also, I have been "promised" a refund for the unused fuel, and apparently, if I ever get it, there will be a charge for refilling the tank!! This seems to be very unfair, as in the first instance I was charged also for the privilege of receiving a full tank!! Before obtaining the car, I did not receive a chart showing any previous marks/scratches, and when I returned the car, no one came out to examine the car. For the record I did not have any incident such as a minor bump or scrape. "

" A more detailed map of the greater Malaga/Marbella area would have been helpful. "

MALAGA, ES - Reviewed by DANIEL J. - 17 February 2015

" In general, I could not fault Auto Europe with the whole procedure. Unfortunately, I had not read the conditions very carefully, and because of age, I had to take out extra insurance, despite the fact that I have my own worldwide "excess" insurance. Also, I have been "promised" a refund for the unused fuel, and apparently, if I ever get it, there will be a charge for refilling the tank!! This seems to be very unfair, as in the first instance I was charged also for the privilege of receiving a full tank!! Before obtaining the car, I did not receive a chart showing any previous marks/scratches, and when I returned the car, no one came out to examine the car. For the record I did not have any incident such as a minor bump or scrape. "

" A more detailed map of the greater Malaga/Marbella area would have been helpful. "

ALICANTE, ES - Reviewed by JOHN ANTHONY - 23 June 2013

" The car was fine, but I would prefer NOT to have the name "Centauro" sticker on the back as I do not like to advertise myself as a tourist. "

" As I stated above, I prefer NOT to have the car advertised by placing a sticker prominently on the rear window . I think it places me at a disadvantage. The car however was fine, and the service also good. Thank you. "

BARCELONA, ES - Reviewed by AUSTIN - 02 June 2013

" Very satisfied with the service from Centauro. My only criticism is that I had requested a Ford Focus Turbo Diesel type car, however I received a Fiat 500 L instead. The Fiat is a much larger car than the Focus and with a smaller engine, as I spent much of my time driving either on motorways or mountain roads, the lack of power was evident. Other than that, the service was excellent, car was clean and well maintained (apart from the almost empty windscreen washer bottle) and very good value for money. "

" Very satisfied with the service from Centauro. My only criticism is that I had requested a Ford Focus Turbo Diesel type car, however I received a Fiat 500 L instead. The Fiat is a much larger car than the Focus and with a smaller engine, as I spent much of my time driving either on motorways or mountain roads, the lack of power was evident. Other than that, the service was excellent, car was clean and well maintained (apart from the almost empty windscreen washer bottle) and very good value for money. "

ALICANTE, ES - Reviewed by MICHAEL - 25 February 2013

" A good website! "

" 1. The Autoeurope website advertised a "zero excess package". While I understood at the time of booking what this meant, it did not surprise me when Centauro wanted 78 euros for their proper no excess product called SUPER COVER A. Slippery wording guys!!!!!! 2. The car was dirty inside, and not much cleaner on the outside. 3. The wind screen wipers were so noisy, I could not have them on permanently. They would not flex on the windscreen, and skidded over the glass. "

BARCELONA, ES - Reviewed by BRIAN - 11 December 2012

" Deals can be very good, especially when excess waiver is included. It would be better to know the supplier before committing. Also, Booking was accepted this time on basis of traveling from Spain to France but extra charge for driving in France was not revealed until voucher was available. Don't like hidden charges! "

" Happy with service from Centauro except for two things: 1. Directions to courtesy bus pick-up were not clear. Perhaps put up a sign outside the terminal. 2. In common with other providers in Spain, paying for a full tank on collection and not getting credit for any petrol left on return is a con. Why not do like everywhere else and supply car with a full tank but customer must return it full also. That would be more fair. "