" Very good. "
" Very good. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Excellent overall. "
" Only negative is that at the collection desk I was told there was no VW Golf available but I could be upgraded to a automatic 500X. If I had not known my cars I might have accepted. Upgrade? Downgrade more likely! I declined and requested a manual car. A short phonecall later I was informed a Golf was available but it would take a few minutes. Just as I arrived at the collection area my VW Golf arrived. Really, there is no comparing a Golf and a 500X!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy pick up and drop off friendly and efficient Staff. "
" Very friendly and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car had no any major problem, just some pre-existing scratches that "Enterprise" is trying by a tricky way to make me pay. "
" The rental was made from Zurich airport. I've got a car with many scratches. At the return, the employee found a "new one" at the front bump, which was out of the pre-existing list. Basically it was a small peeling and not a scratch of no more than 2cm long. The employee said that we have to wait at least for a couple of weeks for an expertise, but just after we left the rental office, even before the departure of the flight, he send an invoice by e-mail and for just that scratch (which was not made by me- I doubt that it was made during my rental period) he charged my credit card with more than 1000 SFR! I feel deeply deceived. "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 4
" Very good "
" Please pressure GVA to improve car park - tiny individual places for increasing big cars, "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very efficient - picking up and dropping off the car with Enterprise was very smooth. "
" Please advise the Enterprise staff that Basel airport does provide Wi-Fi. When I asked I was told there was none available however I discovered that the airport does provide Wi-Fi. "