ENTERPRISE SWITZERLAND Car Rental Reviews

GENEVA, CH - Reviewed by SADAN - 08 June 2025

" Very good. "

" Very good. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by ANTHONY - 14 February 2020

" Excellent overall. "

" Only negative is that at the collection desk I was told there was no VW Golf available but I could be upgraded to a automatic 500X. If I had not known my cars I might have accepted. Upgrade? Downgrade more likely! I declined and requested a manual car. A short phonecall later I was informed a Golf was available but it would take a few minutes. Just as I arrived at the collection area my VW Golf arrived. Really, there is no comparing a Golf and a 500X!!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by PADRAIC - 17 December 2019

" Very easy pick up and drop off friendly and efficient Staff. "

" Very friendly and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by ALEXIOS - 31 January 2019

" The car had no any major problem, just some pre-existing scratches that "Enterprise" is trying by a tricky way to make me pay. "

" The rental was made from Zurich airport. I've got a car with many scratches. At the return, the employee found a "new one" at the front bump, which was out of the pre-existing list. Basically it was a small peeling and not a scratch of no more than 2cm long. The employee said that we have to wait at least for a couple of weeks for an expertise, but just after we left the rental office, even before the departure of the flight, he send an invoice by e-mail and for just that scratch (which was not made by me- I doubt that it was made during my rental period) he charged my credit card with more than 1000 SFR! I feel deeply deceived. "

Value for Money: 1
Efficiency of Counter Staff: 4
Expediency of Drop-off: 1
Condition of the Vehicle: 4

GENEVA, CH - Reviewed by JAMES - 10 April 2018

" Very good "

" Please pressure GVA to improve car park - tiny individual places for increasing big cars, "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by DERMOT - 24 October 2017

BASEL, CH - Reviewed by GERRY - 04 March 2015

" Very efficient - picking up and dropping off the car with Enterprise was very smooth. "

" Please advise the Enterprise staff that Basel airport does provide Wi-Fi. When I asked I was told there was none available however I discovered that the airport does provide Wi-Fi. "