" Good customer care "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick & easy to book. Price was good "
" Very friendly & efficient staff both at the desk & car return Car was clean & quite new "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Went very smoothly. "
" Car although very recent had quite bad bodywork damage. Great to drive & size very good, but poor image. (Large paintwork damage) "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" Very good "
" The experience was very good , time at the pick-up counter could have been better, the drop-off was excellent . The price was expensive, I would normally pay about 600 Euro. Otherwise flawless. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All in all, best value rental in years. "
" Excellent price for starters!! First class service and great spec car offered. Website is easy to navigate. All in all 10 out of 10. Return with ease. No issues or hassle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All worked well and as expected. Good value overall. "
" Fast pickup and drop off, friendly staff, efficient and no issues "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Great car, very fuel efficient, lovely to drive. Didn't know that sat nav was standard "
" Great car, very fuel efficient, lovely to drive. Just didn't know that Sat Nav came as standard "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No issues as usual from the Zurich airport office. "
" car was so new the sat nav wasn't set up yet but apart from that all good . "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Europcar are good, although you need to provide more information about the vehicles that are available. I would never recommend Europcar and only hire from them reluctantly, and having ensured that I have excellent insurance against their exhorbitant claims for any damage to their vehicles "
" This time my experience was fine. The staff are friendly and professional, and the car provided was good. However pst experience with Europcar indicates that they have a practice of making fraudulent or grossly inflated claims for any damage to a vehicle. I experienced this personally from Europcar Switzerland two years ago, and they have been taken to court in France by the trading standards authority because of this practice. I would rather not rent from Europcar or their subsidiary Unirent, and will always choose a similarly priced competitor if one is available "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Super, everything went smooth. When returning the car, the guy looked at the car condition, next to us , and saw that everything is fine , and said that we can go. "
" Super, everything went smooth. When returning the car, the guy looked at the car condition, next to us , and saw that everything is fine , and said that we can go. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very efficient . Lovely lady at airport desk and helpful agent at car depot "
" I booked a manual but was given ven an automatic. However the agent was very helpful. I wasn't comfortable with automatic so they changed it to manual . I only had to wait ten minutes . Very pleasant worker at the desk . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The booking experience with auto europe was very good. I would not rent again with europcar because of the car size problem. "
" I booked and paid for a VW Golf or equivalent and the car we collected was an Audi A1 which was too small for 4 people plus luggage. We had to put luggage lying on top of the passengers in the rear seat. I drive a Golf normally and the size would have been perfect for our needs. Also, the car was not ready at 16.30 but rather about 45 minutes later. The time was not a major issue on it's own but with the car size problem all together it was a big disappointment. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" the marks say it all "
" the marks say it all "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Ok "
" Only one thing after I booked car with manual gear box on airport staff told me that I have to drive car with automatic gear box never drove this kind of car but after a week I learn that there is nothing better thx "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" easy to book, info online was trustworthy and correct "
" very friendly staff late at night at the airport pick up. a bit waiting time after a long day and flight due to only two person at the reception. "
" Very efficent no delays, compedative price. "
" Staff friendly, car selection good and generally a good experience and I will use EUROPCAR during my next visit to Zurich (provided cost is competative). "
" Excellent service. We went to a ski trip and Auto Europe not only found us type of a car as requested but with even better specs suited much better to snowy conditions in the French Alps. "
" Excellent service. We went to a ski trip and got a car with even better specs that requested which suited much better to snowy conditions in the French Alps. The car was excellent and service very quick. Delighted! "
" excellent service "
" good, but vehicle fuel tank was not full. It took 12l approx to fill after less than 60 km. This is approx one third of tank capacity? "
" Very happy with service. Staff were very informative and helpful. "
" Staff at airport vary helpful and pleasant. "
" A big THANK YOU to Auto Europe. I had originally intended to fly into Zurich and made my car booking on that basis. I subsequently changed and flew into Geneva but forgot to amend my car hire arrangements. Europcar were extremely abrupt and uncompromising. However, I was put in contact with Marshall who sorted out my problem efficiently and courteously. Well done Marshall and well done AutoEurope!! Thank you, Sean McCann "
" Nice car but shame about the attitude!. I felt like Europcar thought that I had committed a crime by making a mess of my booking. Marshall dealt with my problem and I am certain that I would not have been able to sort out the issue directly with Europcar. "