Auto Europe
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THRIFTY SWITZERLAND CAR HIRE REVIEWS
- 6.8
- 9.8
- 7.8
- 7.8
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
THRIFTY SWITZERLAND Car Rental Reviews
Average Rating for Thrifty :
Showing Results 1 to 4
Page 1 of 1
ZURICH, CH - Reviewed by WERNER - 18 July 2024
" After service very poor "
" Didn't hit any thing but was charged 500euro for small srab that where there before I got the Car "
Value for Money: 1 Efficiency of Counter Staff: 9 Expediency of Drop-off: 1 Condition of the Vehicle: 2
GENEVA, CH - Reviewed by DENISH - 04 September 2022
" Great service and got me a good price. "
" I ended up getting the car from Hertz, as they seemed to be looking after the booking as The Thrifty booth was closed but they were very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NADINE - 28 April 2022
" I could not collect my rental because I lost my bank card en route to Geneva and so could not show it at rental desk. I had to forfeit the full 2 day rental payment to Auto Europe and also pay Thrifty/Hertz to rent the exact car that was booked for me already. Very dissapointing and inflexible customer service from Auto Europe when I called to explain and ask for my husband to be changed to named driver so we could show his credit card and collect the car. Also I had to pay for a phone call to Germany customer service from an Irish mobile because there is no Irish phone number provided for customers from Ireland. Very poor. I have used Auto Europe many times before but never had to contact customer service before and my experience has discouraged me from using/recommending Auto Europe again in case I end up in similar situation. "
" Thrifty/Hertz were helpful when Auto Europe refused to help me after my bank card was lost. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANTHONY - 25 February 2020
" A bit pricy but it was half-term so probably expected. No major issues. "
" Car was a lot smaller than I had hoped but was sufficient. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9