Auto Europe
- North America
- Central America
SIXT ITALY CUSTOMER REVIEWS
- 7.5
- 7.8
- 8.5
- 8.4
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
SIXT ITALY Car Rental Reviews
Average Rating for Sixt :
BERGAMO, IT - Reviewed by GERARD - 14 September 2024
" I am a long time Auto Europe customer "
" Didn't have suitable car in the category booked. Charged extra for next category up for suitable automatic mid size SUV. They claimed I had no insurance and if anything was wrong I would have to pay direct and claim from agent later. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by BRIAN - 03 September 2023
" Easy and stress free "
" Very friendly and helpful staff! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ELISA - 18 April 2023
" No issues with autoeurope, but will be more selective in choosing the final company to hire from in the future "
" Overall OK, but SIXT were slow in processing at collection and really did the hard sell on getting an upgrade for both the car and the insurance. There was some confusion as to what the insurance at point of booking covered exactly. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 9
VERONA, IT - Reviewed by MARCO - 30 April 2022
" Welcoming,friendly and professional... Daniela was absolutely customer focused. Many thanks. "
" Brilliant customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by COLM - 21 November 2021
" Slightly above average European rental experience "
" Slightly above average European rental experience. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 3 Condition of the Vehicle: 6
MILAN, IT - Reviewed by DIDZIS - 14 November 2021
" 100% good expierence "
" Everything was very good and professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by PETER - 30 September 2021
" Overall good compared with others in that airport. Fuel only irritation. "
" Sixt proved to be reasonably efficient as always in Fiumiciono . However the car when picked up was not full of fuel as should be the case. I was about 20 km out [on the GRA] when I realised , firstly the range was under 650 and gauge was down near .75. i advised on my return , but no real response from agent. I filled the car twice and lowest range i got when filled when driving on hilly Tuscan roads was 950 km. As it was when returned ! "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CATANIA, IT - Reviewed by DAVID - 30 August 2021
" I would appreciate your views on the additional charge from Sixt and what it could relate to "
" I was charged an extra €164 on the bill for which I can't get an explanation from Sixt. I assumed everything was prepaid in the voucher Sixt impossible to contact "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BARI, IT - Reviewed by VASILII - 02 September 2020
" They charged us the full tank though, which is not usual, but was ok. "
" We were upgraded, which was very nice. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by STAN - 24 August 2020
" NA "
" Excellent customer service and upfront on all fees. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BARI, IT - Reviewed by COLM - 29 September 2019
" NO QUEUES, EXCELLENT SERVICE AT DESK AND CAR PARK "
" NO QUEUES, EXCELLENT SERVICE AT DESK AND CAR PARK "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TREVISO, IT - Reviewed by UMBERTO - 04 September 2019
" i always use autoeurope, it's the best "
" fast and good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VERONA, IT - Reviewed by CONOR - 16 July 2019
" I'm a regular Auto Europe user and am always happy with the experience - this was no different "
" Really quick from start to finish - helpful staff and car was brand new. We were really pleased "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by MARK - 02 July 2019
" See above. The 5 rating for returning the car was because Florence is crazy and signs were hard to see. Once we saw the yellow stazione signs, we were good. "
" Fiat 500 was a treat to drive. Driver better be used to manual transmission, narrow roads, roundabouts, even narrower towns, Italian drivers on your tail. Get a paper map, don't trust Google maps. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
ROME, IT - Reviewed by THOMAS - 02 July 2019
" I was refused the car "
" I was refused the car "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
TURIN, IT - Reviewed by SIMON - 26 March 2019
" Excellent!! Highly recommend "
" Excellent!! Highly recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by ADIL - 09 November 2018
" Sixt isn't reliable company as car was given very dirty interior & exterior "
" Car collection time been told full to full tank & when I checked it wasn't full tank and I approached to the staff before I drove away who gave an excuse that meter of fuel tank of this make is not accurate but it's full tank but when I fill up a petrol tank myself meter was showing full and nothing wrong was with tank meter.so conclusion he actually lie to me by giving less petrol at the time of collecting car and I still gave them back full tank. "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 2
VERONA, IT - Reviewed by THOMAS RICHARD - 10 October 2018
" I don't think there was any saving going through Auto Europe rather than going through Sixt directly. Extra charges were not show when booking which drove the price upwards. "
" Directions to where the car stored was inadequate. It was difficult to find and other people found the same. Car I had wanted was not in stock which was a little disappointing. Child seat was not the best. They should have had ISO fix child seats. The return of the car was ambiguous and was not explained to us at the time we collected, where to drop the car off, what to do with the keys of the car etc. Normally I would drop them with a company person when I dropped the car off and we walk around the car to make sure there were no extra dents etc. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PISA, IT - Reviewed by JAMES - 05 September 2018
" Very good price again from autoeurope and I had a nearly new car again. "
" Very efficient service at collection point.He person was very polite plenty information on terms and condition "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9