Auto Europe
- North America
- Central America
SIXT FRANCE CUSTOMER REVIEWS
- 8.3
- 8.8
- 8.7
- 9.2
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
SIXT FRANCE Car Rental Reviews
Average Rating for Sixt :
NICE, FR - Reviewed by CAOIMHIN - 25 February 2025
" Overall very satisfied with experience and would use Sixt again. The checkin staff member wss especially good. "
" I've deducted 1 mark because there was no type 2 charging cable provided which I would have used if it had been present. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BEAUVAIS, FR - Reviewed by NEVILLE - 10 July 2024
" Very happy! "
" Woman in Beauvais was very helpful, especially in my circumstances as my daughter has a wheelchair to accomodate "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NANTES, FR - Reviewed by ROBERT - 18 July 2023
" Bought the voucher for €552 ended up getting charged and additional €470 in the airport after being told the additional cover I bought with AE was not good enough! Scammed - appalling - would never use again! Mid size car ended up costing over a €1,000 for a week in France?? I pay that for 3 weeks in Portugal !! Joke - very very disappointed! "
" I had the worst experience I have ever had with a car rental - SIXT are meant to be one of the best - I can safely say they are the worst - I had already paid €552 to AutoEurope and was the almost forced to pay and additional €475 for a different car? waited 40 mins at the desk - systems kept going down - staff kept upselling - kids are going bonkers!!! Nightmare - Will go with anyone else but them again - I have travelled all over the world and hired cars for the last 20+ years all over Europe and this was by far the worst experience I have ever had! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PARIS, FR - Reviewed by MANUEL - 10 July 2023
" X "
" Very long wait (1.5 hour) at CDG airport to get a vehicle as the category reserved was not available. Staff was nevertheless professional. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PERPIGNAN, FR - Reviewed by DECLAN - 28 June 2023
" It could not have gone better. "
" Speed of Pick up was great. Car was in near perfect condition. Speed of drop off was great. I was considering up grading and was very pleased to get a bigger car than ordered - perfect result. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PERPIGNAN, FR - Reviewed by AILEEN - 27 June 2023
" Everything went smoothly "
" The young Sixt employee at reception was exceptional in dealing with us "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BORDEAUX, FR - Reviewed by GRZEGORZ - 23 May 2023
" Mostly great apart from the above "
" everything was fine except that we thought we had paid for full insurance when booking. It was a nasty shock to be asked for ove 200 euro more to actuallyn get full nsurance. More claritynis required. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by NIKOS - 02 April 2023
" All good "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NANTES, FR - Reviewed by EDDY - 09 March 2023
" Very good, always in the best prices. Not so good: No other options when no location to hire like Bezier. No options for special vehicles, like 7 to 9 seater. "
" Nice car, good specs "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by IVAN - 18 January 2023
" I am finding lately that booking a car hire is becoming more and more frustrating as we re constantly waiting for the catch. This time we are being charged an extra EUR67.62 which it is not clear what it is for! "
" Have just received our invoice from Sixt following our recent rental at Lyon Airport. They have charged us an extra EUR67.62 which I have no idea what this is for as our agreement with AutoEurope was for the full amount. I have been booking through AutoEurope for many years and am finding this very frustrating. Also when dropping off the car the Sixt staff member told us to just leave it as there would be a delay in him checking it out and we may miss our shuttle. As this had happened to us a number of years ago and we ended up being charged for damage which we do not believe we had done we insisted on waiting for him to sign off on the car. "
Value for Money: 2 Efficiency of Counter Staff: 8 Expediency of Drop-off: 3 Condition of the Vehicle: 10
NIMES, FR - Reviewed by GEORGE - 14 October 2022
" We've used autoeurope very often in France 2-3 times a year rental lasting a month at a time. This is the first time we chose sixt & we will never choose them again. We've booked though autoeurope for 11th November from Carcasonne& this time with Sicily by Car which we have never used before & we are very worried about that rental "
" The car had a major dent in the driver's door plus a number of other marks throughout the car. There was no paper to show these marks and the counter staff would not come out to look at it. We were told we would get an email covering this which we did not receive "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 1
MARSEILLE, FR - Reviewed by RENAUD - 10 August 2022
" Customer service for Auto Europe is poor. When I tried to edit my booking, the website said I had to ring and the phone line said I had to use the website. Not very practical. "
" No comment. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by CONOR - 11 July 2022
" Again, no money back even though I brought the car back very early. That's crooked practice as far as I'm concerned. "
" Like all companies nowadays, they're virtually impossible to contact but the experience was good nonetheless. The only thing I wasn't happy about was that there was no money back even though I brought the car back weeks before it was due. The deal was good but if you get the car back early, then you can hire it out to others, so that's crooked practice. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BORDEAUX, FR - Reviewed by KEVIN - 28 June 2022
" Good value and everything was as described when booking. "
" Friendly, efficient, and simple to deal with. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
BORDEAUX, FR - Reviewed by KEVIN - 28 June 2022
" Good value and everything was as described when booking. "
" Friendly, efficient, and simple to deal with. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
BIARRITZ, FR - Reviewed by LIAM - 20 June 2022
" Generally very good. "
" Just one issue. Sixt did not email the hire contract to to my email address after signing, as promised "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by BRENDAN - 17 June 2022
" car hire pricing is far too high "
" prices are an issue currently "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BORDEAUX, FR - Reviewed by DAVID - 13 April 2022
" Easy booking procedure. Cancellation up to 48h before pickup is excellent. "
" Good company. Good service. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STRASBOURG, FR - Reviewed by PHILIP - 21 February 2022
" The opposite will happen. I will recommend people do not use your services "
" My flight was cancelled and you refused a refund or a credit note or any sort of compensation. I am blacklisting your organisation and will ensure none of my associates all of whom are international travllers never use your service. Philip byrne "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PARIS, FR - Reviewed by DEREK - 28 October 2021
" Easy and efficient service "
" Very good car provided. Only small quibble was that the windscreen washer fluid was almost empty when car provided. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BORDEAUX, FR - Reviewed by LINDA - 09 August 2021
" I will be reporting autoeurope to asai as the car advertised was clearly not what I was offered "
" I ordered an estate/suv through autoeurope. In Bordeaux I was offered a 1 series bmw as Sixt had compact suv on their system. It was way too small so I was charged another 140 more for a bmw x2 which was still to small for my needs. Counter staff were rude. I tried to call autoeurop from France on the number provided on the contract but there was no reply. The outside of the car was dirty. The whole experience was very upsetting and I was left in tears by counter staff that should not be dealing with people face to face. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 5
NICE, FR - Reviewed by CAOIMHIN - 10 July 2020
" I'm glad I booked it when I did - about 4 weeks in advance as the prices increased dramatically soon after, there seems to be a serious supply issue in NCE with vast amounts of empty spaces in all the rental car parking areas. "
" Given a brand new Ford kuga which was an upgrade on category booked. Overall a very positive experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TOULOUSE, FR - Reviewed by SEAN - 27 February 2020
" Everything as expected, no suprises and entire process was smooth and faultless "
" First experience with sixt and found them to be very efficient. Car was great and staff were polite and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by EAMONN - 11 February 2020
" Overall no significant issues but see above comments "
" Car provided a Renault Captur is significantly smaller than advertised similar Opel Crossland, there was no dedicated drop off staff, had to join queue with collections, eventually just leaving the key without any proper car handover or inspection, not ideal and could result in disputes.... "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 3 Condition of the Vehicle: 9
BORDEAUX, FR - Reviewed by FIACHRA - 10 January 2020
" All previous rentals via Autoeurope were great but our unfortunately and expensive experience with Sixt had changed our view. "
" We had to exchange the 1st car after a few days - no 5th gear - hence unsafe to drive. Had to drive 120km and back and loose half a day of holidays to replace the car. 2nd car was fine. Now Sixt have charged us 116 Euro because we did not return the 1st car with a full tank. Totally unacceptable that they gave us an car unsuitable to drive and then charge us because we did not return this car with a full tank. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
BEAUVAIS, FR - Reviewed by MIKAËL - 04 January 2020
" The car provided was excellent. Absolutely delighted with the overall experience "
" Very professional. Would recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BEAUVAIS, FR - Reviewed by STEPHANE - 01 January 2020
" Very positive. Would definately use the service of Autoeurope and Sixt again "
" Very professional and helpful. Staff was friendly and explained everything in detail. Also got a nice upgrade and free additional driver which was a bonus "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIARRITZ, FR - Reviewed by DENIS - 16 October 2019
" Great experience with Sixt and Auto Europe ! "
" The office in Biarritz was exceptionally professional ! Well done to all of them ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by OLGA - 08 October 2019
" Always happy with autoeurope. "
" Counter clerk at Nice airport was not helpful, mean and she was pushing to my mother (who doesn't speak good english) extras, that were more than we paid for the car! ($700 dollars). My mom tried to reach me, but wifi was bad so she asked the clerk to provide her phone number so I could contact them directly, but she refused to do so. I found the number online, called (it was in the middle of the night here in the US) explained that my mom doesn't need any extras besides additional driver. She was still pushing extras and at the end of a day my mom was charged a bit more than 45 euros for an additional driver even though on the voucher it is clearly says that additional driver charge should not exceed 45 euros tax included. I usually do not complain about minor issues, but this was a pretty bad experience and very stressful for my mother. Plus it took her more time to check out the car instead of enjoying her vacation. "
Value for Money: 8 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 10
NICE, FR - Reviewed by MARK - 16 September 2019
" Haste free "
" Very professional service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NANTES, FR - Reviewed by VALERIE - 29 July 2019
" Easy, quick, responsive customer care. "
" We were very happy with SIXT. We had an issue with a credit card and a drivers license. The counter staff were very helpful and efficient in resolving the issue. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BEAUVAIS, FR - Reviewed by MARK - 21 July 2019
" Very good "
" Provided an upgraded car as car grade booked was not available "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PARIS, FR - Reviewed by JAMES - 03 July 2019
" Booking was efficient and the car condition was Sixt's fault. "
" Car had not been cleaned when I picked it up so I was unable to do an inspection of it to verify any scratches etc. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
MARSEILLE, FR - Reviewed by TONY - 02 July 2019
" Auto Europe is always my first choice for car hire with its wide range of available cars, keen prices and excellent customer service. "
" I was impressed by Sixt's professional and friendly staff, particularly Bastien who checked the car in and out with efficiency and courtesy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
TOULOUSE, FR - Reviewed by GERARD - 11 June 2019
" Booking was easy and everything ran smoothly "
" Really good experience dealing with Sixt in Toulouse airport. Process was simple easy and hassle free. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ANTHONY - 11 June 2019
" very good service and good value "
" Sixt were extremely helpful to me and my family on arrival to Nice Airport, assisting us by installing car seats and luggage. Due to a family bereavement we had to return to Ireland earlier than expected from Lyon Airport, again the Sixt staff on the phone on the Monday and on site at Lyon Airport on the Tuesday morning were extremely kind and helpful. I would highly recommend Sixt. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERPIGNAN, FR - Reviewed by WALTER - 28 May 2019
" Good car and good experience. "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BEAUVAIS, FR - Reviewed by RACHEL - 15 May 2019
" As above. "
" I was happy with the car and the representative but was not happy that my deposit would take a week to be refunded. When I was dropping the car off on the 12.05.2019 I was told the deposit would be automatically refunded. This should be highlighted on booking. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LA ROCHELLE, FR - Reviewed by BERNARD - 22 October 2018
" Improve certantity of lnsurance "
" Very good,did not fully my insurance. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LYON, FR - Reviewed by CRISTIAN - 01 September 2018
" no comment "
" The staff at the pick up counter was very helpful and nice, we felt support and not 'high pressure sales' as it generally happens. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BIARRITZ, FR - Reviewed by MICHAEL - 24 August 2018
" Nice to get car we booked but it worked out fine "
" Not car we booked but alexia v helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by MATTHEW - 15 August 2018
" Ok "
" Staff were excellent and showed no signs of trying to add charges for damage etc unlike some of their competitors. There was also no delay getting the car and it corresponded with the class booked. Overall a good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RENNES, FR - Reviewed by CATHAL - 01 August 2018
" Very happy "
" Efficient and seamless "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NICE, FR - Reviewed by IAN - 23 July 2018
" Excellant setvice "
" Excellant service no faults "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TOULOUSE, FR - Reviewed by KEITH - 13 July 2018
" Great service and friendly staff but it is still painful that they always try the hard sell for extras "
" Courteous and efficient staff at car collection point "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASTIA, FR - Reviewed by SEAMUS - 25 June 2018
" We were very happy with the service we received. Both the collection and return were very efficient and we have no complaints at all. "
" We were very happy with the service we received. Both the collection and return were very efficient and we have no complaints at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10