INTERRENT FRANCE Car Rental Reviews

NICE, FR - Reviewed by EOIN - 11 July 2019

" Rental location in Nice Airport should be a bit better signposted or advertised - particularly from the general car hire area. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BORDEAUX, FR - Reviewed by TRACY - 09 July 2019

" Pick up was very busy and abit messy with the crowd. The staff were very helpful however and done their best with the volume of customers. I scored an 8 on the car just because it was not cleaned before I got it. But the car itself was in condition. I was lucky that my car was ready togo (minus it had to be cleaned) however my sister had to wait 50 mins for her car which was awful as she had 4 kids waiting in heat in a car park. I dont think it was the staffs fault I think they are under staffed. "

" Pick up was very busy and abit messy with the crowd. The staff were very helpful however and done their best with the volume of customers. I scored an 8 on the car just because it was not cleaned before I got it. But the car itself was in condition. I was lucky that my car was ready togo (minus it had to be cleaned) however my sister had to wait 50 mins for her car which was awful as she had 4 kids waiting in heat in a car park. I dont think it was the staffs fault I think they are under staffed. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

TOULOUSE, FR - Reviewed by ORLA - 08 July 2019

" Good experience overall "

" Felt a bit pressured at the desk to buy extra insurance, but otherwise good. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

NICE, FR - Reviewed by BRIAN - 04 July 2019

" As above "

" I found the travel directions to the office very difficult at Nice airport. The car was very dusty when being collected & I felt that it should have at least been rinsed off in the adjacent autoeurope car wash. Otherwise all was good, I hope the above is helpful to improving your service. On collection the staff member could have been more pleasant, he was not very helpful in relation to travelling direction queries, exit from the airport. Similarly, on drop-off, while very efficient, the staff member was not courteous in relation to a simple question about how to egress to go to the airport terminal. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 5

PARIS, FR - Reviewed by BENOIT - 28 February 2019

" great and easy to rent car "

" all ok "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

TOULOUSE, FR - Reviewed by ANTHONY - 03 January 2019

" Fast and friendly service "

" Very friendly staff at TLS airport. Only 1 issue with the car the inside of the windscreen was not clean. Apart from that minor issue the experience was super. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

TOULOUSE, FR - Reviewed by SANDRA - 15 December 2018

" Easy to use inter rent when you have your own excess policy with another provider. Great value. "

" Inter rent have great prices. Make sure you have your own excess policy. Take photos before the rental as they look carefully when you return it for any scratch at all. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

PARIS, FR - Reviewed by CONSTANTIN - 11 December 2018

" wonderful "

" Friendly and professional staff Constantin "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by LIAM - 01 December 2018

" Good site "

" Car was dirty, smelt oof tobacco "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 2

NICE, FR - Reviewed by DECLAN - 13 October 2018

" Highly recommend. "

" Good experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

NICE, FR - Reviewed by CATHY - 11 October 2018

" good view of options "

" the office in Nice is very hard to find. Put better directions on your email instructions. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 7

NICE, FR - Reviewed by JOHN - 07 October 2018

" Very good site with lot of options re insurance i.e..with an excess or no excess .This is its most attractive feature "

" Pleasant staff .No hard sell. efficient "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

NICE, FR - Reviewed by SUSAN - 04 October 2018

" I always use Auto Europa for my car hire and recommend your site to all my friends, not only because of the price and ease of use but for the follow up if there is any queries "

" I have just returned from Nice and dropped my rental to Interrent in P6 on Oct 1st.. There was nobody to check the car, we were informed the person who does this was gone on their break, I insisted that a member of staff sign off on the agreement.. The car was returned full (I have receipts) and there was no damage done to it. I took photos before leaving the key in it, as instructed. Today however I see there is a debit on my account for €56. Can you please check what this charge is for? "

Value for Money: 5
Efficiency of Counter Staff: 3
Expediency of Drop-off: 1
Condition of the Vehicle: 7

NICE, FR - Reviewed by DENIS - 18 September 2018

" Great "

" super service "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PARIS, FR - Reviewed by NOEL - 13 September 2018

" Perhaps InterRent could be a little more specific about the pick-up [Terminal no. at CDG] point ,but otherwise it was a good experience ... "

" Very satisfactory experience all round .... "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TOULOUSE, FR - Reviewed by CLEMENT - 31 August 2018

" little things like a clean car should be a must!! "

" The car on the outside was very very dirty. mud, track dust, dirty water marks, etc... I dirtied my clothes opening the boot. I was going to a party straight from the airport and didn't have time to change, it wasn't a great experience... the car should have been put through a car wash!!!! the inside was cleaned, but just about. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 2

TOULOUSE, FR - Reviewed by JOHN - 29 August 2018

" Without the courtesy of the receptionist during a very hassled time you would not have my business again. As it is we have booked another car from Madrid airport in September "

" The girl on reception was very efficient but was having trouble with the guy on the car park. Car wasn't washed but clean on inside. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 4

BORDEAUX, FR - Reviewed by JOE - 14 August 2018

" Always good with auto europe "

" Interrent..the fuel cap on the Toyota aygo would not open-apparently this is a common problem Discovered this as we returned on motorway to return car-we only completed 300 k so this was the first time we had to fill it was extremely stressful Explained this to internet that there was a fault They still proceeded to charge me €60..neither could I contact them to dispute.. very unfair Thank you joe duffy "

Value for Money: 7
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 3

NICE, FR - Reviewed by NEIL - 07 August 2018

" Good experience "

" Efficient and as I am a tall man they gave me a very good sized car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LYON, FR - Reviewed by JEAN - 06 August 2018

" . "

" Being asked to wash the car in and out if not we will get some extra charges, that's the first time I heard that... "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 7

NICE, FR - Reviewed by DEREK - 30 July 2018

" Over all I would not hire a car from Interrent again due to the shorter opening hours ( 8.00 am to 22.00 pm ) compared to the other rental companies in the airport which open from 6.30 am to 12.00 am "

" Due to Nice airport being closed for 2 hours due to a weather storm, the flight arrived late. The Interrent office was closed with no information as to where to pick up the car. We were forced to stay overnight in the airport to pick up our car the next morning "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 4
Condition of the Vehicle: 8

NICE, FR - Reviewed by HENRY - 27 July 2018

" Discount rental, Booked at discount rate, you get what you pay for, would not recommend for future use. "

" Very difficult to find, failed to find before closed at 10:00pm incurred 150 additional expenses and Hassle of going back on following day. "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 5

MARSEILLE, FR - Reviewed by JAN - 24 July 2018

" Very good experience "

" The car was dirty and in bad mechanical condition. The staff insisted that we have to boy an extra car assistant (for 45 EUR). The drop-off experience was very chaotic. "

Value for Money: 7
Efficiency of Counter Staff: 4
Expediency of Drop-off: 7
Condition of the Vehicle: 4

NICE, FR - Reviewed by PAT - 14 July 2018

" Very pleasant "

" No problems "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BORDEAUX, FR - Reviewed by PETER - 30 June 2018

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 7

NICE, FR - Reviewed by PAUL - 19 June 2018

" No problems with Auto Europe. "

" Our flight was due to land at Nice at 9.0pm. Interrent had our flight no. Flight landed late at 9.30pm. I immediately began ringing Interrent office on no. provided to use out of hours if necessary. Arrived at Interrent at 9.57pm. Office closed. Spoke to young Interrent employee doing car returns.He said he couldnt help if office locked. Cost 100 euro for taxi to Monaco and 13 euro for busses the next day. On return next day staff very sympathic. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by STAN - 17 June 2018

" I would like to see the result of my complaint prior to further recommendations. "

" The counter staff were not good. There was a large queue and there were two men working. One went on a break while the queue was watching in disbelief. The second then announced to the queue that he was going home and we would have to wait for the other staff member to return from his break. He was arrogant and told us that we don't pay his wages and would we pay for him to stay on later. We all announced that we would complain and he said he didnt care. He was aggressive to an older gentleman in the queue and walked out leaving about 5 people waiting in the office with no one there. I waited over 1 hour to pick up my car. I will never use Interrent ever again and have told a lot of my friends already. "

Value for Money: 4
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARSEILLE, FR - Reviewed by ANDREI - 11 June 2018

" On the voucher it said to head to the Europcar desk to pick up the car. After waiting there for 45 min we were told that Interrent actually have their own desk inside the airport and we need to go there "

" There were loads of things that went wrong: - it took 1 hour to get the car even though everything was already payed for; the last 15 min of which we spent in the car park waiting for someone to bring us the car, even though at the desk we were told they are already there, waiting for us. - there was loads of damage on the car so we had to spend an extra 10-15 min taking pictures to make sure we would not get blamed for it. - even though it just came from a car wash the car was not properly cleaned on the inside, it has loads of stains and the steering wheel felt sticky. - the child seat was disgusting; I had to try and clean it myself - we got a petrol car, and were expecting a diesel. "

Value for Money: 6
Efficiency of Counter Staff: 1
Expediency of Drop-off: 7
Condition of the Vehicle: 3