Auto Europe
- North America
- Central America
ALAMO SWITZERLAND CAR HIRE REVIEWS
- 8.3
- 8.8
- 9.3
- 9.4
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
ALAMO BY ENT SWITZERLAND Car Rental Reviews
Average Rating for ALAMO BY ENT :
GENEVA, CH - Reviewed by FREDERICK - 17 August 2025
" Because of people working they take there time if you need help "
" People working for almost very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by BIANCA - 16 April 2025
" Great Experience "
" Very happy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by OTTO BART - 12 February 2025
" N/a "
" Would prefer to check in online prior to arrival to reduce wait time at desk "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by EDWARD - 14 January 2025
" All was good, and it's to the benefit of everyone if you check in before you arrive at the collection desk. "
" At collection there was a long queue due to many delayed flights all arriving at the same time because of bad weather conditions. This delay was not the fault of Alamo, but was somewhat frustrating. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DARA - 24 March 2024
" Always a comprehensive choice of the best deals available. "
" Very efficient pick up & drop off. Vehicle in very good condition. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by KENNETH - 26 January 2024
" Besides the aforementioned "upgrade" to a commercial vehicle, it was great. "
" Booked an Magane estate or similar. When I arrived at the counter I was "upgraded" to a Renault Kangoo. On looking at image on google, it was definitely not an upgrade in my opinion, unless I was actually going to be working as a painter or delivery driver - it's a van. Went back to the counter and asked to be downgraded back to what i had booked but instead got a BMW 320d Xdrive with low mileage, delighted with that. On collection, the car was not fueled to full - showed the attendant and he allowed me to bring it back without worrying about the fuel level, and sure enough no charges arose when I did "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by DESMOND - 23 January 2024
" A continuing difficulty arises due to the lack of certainty around the size, standard and specification of vehicle that will be provided. Autoeurope as a broker should do more to ensure consistency by the rental companies as to the groups within which car models are classified. A rudimentary analysis shows that in the same locations, the same models of car are variously described as standard and intermediate and sometimes large and/or compact. This is important because no guarantee is provided as to the model - only that it will be "similar". But when there is no consistency in what should be discrete rental groupings, it leaves it completely open as to what the rental company considers "similar". This is important because of the often significant price differences across groupings. It makes for a very off-putting purchase decision and one which Autoeurope should be able to address with the rental companies. "
" Car provided was of good standard. However, a significant omission was the vehicle (a hatchback) was supplied without a luggage cover leaving any objects left in the car open to view. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
GENEVA, CH - Reviewed by RONAN - 20 February 2023
" x "
" x "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by DERMOT - 29 July 2020
" See above "
" Excellent hassle free hire, brand new car, overall pleasant experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOHN - 09 February 2020
" Very good "
" THere was an incident with my car when parked in that the snow plough damaged the rear door considerably. I went to the Police to provide all details and Alamo were happy that all details of the responsible party were noted on the police form. There was no hold on my deposit. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by PAUL - 05 December 2019
" Staff were excellent on pick up, swift and polite with everything clearly explained, the car was relatively new, clean, and very comfortable. Overall very happy with my experience with Alamo "
" Staff were excellent on pick up, swift and polite with everything clearly explained, the car was relatively new, clean, and very comfortable. Overall very happy with my experience with Alamo. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANTHONY - 11 March 2019
" Good service, excellent staff, superb car. It was a pleasurable experience. "
" The whole process was easy, and the condition and specification of the vehicle was excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by REGIS - 04 March 2019
" The extra insurance vs deposit of 2000.00 CHF is a rip-off! "
" For the price paid having a car without a GPS, in 2019, is unbelievable! "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 3
ZURICH, CH - Reviewed by JOHN - 26 February 2019
" Brill "
" Great experience great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by LEANDRO - 15 November 2018
" Very good car, quick check in and out "
" My data plan was not working on Switzerland and the car GPS saved our lives "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MICHAEL - 14 April 2018
" Have done this above "
" When we went to pick up car they wanted a deposit with a credit card that I do not own or my wife. You ruined the start of our holiday and the person on the desk a black man was so arrogant. All I want now is my money back for the car I never got to rent. Thank you Michael Dineen "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by BRENDAN - 16 February 2018
GENEVA, CH - Reviewed by PETER - 15 January 2018
GENEVA, CH - Reviewed by PAUL - 26 July 2017
" I am stunned to get this survey. I received a notice on the website which said my reservation was pending. I never received an email to confirm this hire and therefore made alternative arrangments. I expect to be reimbursed. "