THRIFTY NETHERLANDS Car Rental Reviews

AMSTERDAM, NL - Reviewed by JOHN PAUL - 05 July 2025

" As above, all charges were meant to bi included but clearly not! "

" I was charged a €25 cross border fee on pick up which was supposed to be included and every I returned the vehicle I was invoiced with a further €30 charge which I'm not sure what it is for? Well not be using Thrifty or Auto Europe again! "

Value for Money: 4
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 8

EINDHOVEN, NL - Reviewed by LEE - 10 March 2025

" Very straightforward - we are the cautious type so we video the vehicle pre and post rental, photograph the fuel receipt and log any findings at collection - we have used 3 different car hire companies for 7 rentals and always followed the same procedure and never had issues. I'd certainly rent from Thrifty/Hertz again if returning to Eindhoven. "

" We unfortunately had repeat boarding and 10 minute delay due to a technical issue - in Eindhoven one of our checked suitcase was lost, therefore a report was required - this added an hour on our scheduled pick up, we went to the *Hertz* desk and the representative was exemplary - accommodating and understanding plus friendly. What a great relief - straight forward process, retuning the car is even easier as it's returned to the same carpark whereby a ticket at the barrier logs your return and a rep will be there to take over - it's 3 minutes walk to the terminal. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by HENDRIK - 07 February 2020

" Very good experience "

" Very good experience "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by EVELINE - 31 December 2019

" All good "

" All was good "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

EINDHOVEN, NL - Reviewed by CHARLES - 04 October 2019

" See the above "

" Very good all round. The counter staff should have explained how to exit and return to parking ground with the ticket. I did not know what I had to do and was caught out in the rain when I returned. I received an upgrade vehicle, A Jeep Renegade which I enjoyed very much but the same lady did not know how the handbrake worked when asked. Will recommend to friends and would have scored 10 overall except for the above issues. "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by NICOLA - 19 October 2018

" Very pleased with the level of service and it was altogether hassle free. Will recommend to Friends and Colleagues and will definitely be using this service again. "

" As I do not have a credit card it was great to find a reliable Car Rental Company who would accept payment with a Debit card. The staff in the UK office rang me to ensure all details were correct and answered any questions I had. I will definitely be using this service again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by GER - 31 August 2018

" Please refer to number 3 here above: car not ready, damages not reported on the sheet !!!! "

" They did not offer the selected car type but they offered a SUV what I really did not want. Then they gave me a very nice upgrade which I was delighted about (Volvo V40) BUT at the pickup location at Schiphol I had to wait another (!!!) 25 minutes before the car became available, also taking into account that I had to walk already 15 minutes from check in desk to pick up location: this is TOO LONG. Moreover, the car had two difficult to discover big scratches/damages on the right hand side front door which was not mentioned on the papers and I discovered that only 6 hours later ( so the door which is NOT the driver's door ) because I was the only person in the car all the time. This is NOT GOOD at all !!!!!!! "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 1

EINDHOVEN, NL - Reviewed by MICHAEL - 11 July 2018

" Human skin on the steel g wheel and controls can not cleaned properly "

" The car was not hoovered out as there was bits of dirt on the floor and also what looked like human skin from the hands of the driver around the steering wheel and controls. Very disgusting "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 5

AMSTERDAM, NL - Reviewed by PATRICK - 21 January 2013

" When booking I assumed the pick up point was at Schipol airport rather than to take a shuttle to an offsite location abot 5kms away. This should be made clear early in the reservation. Other than that everything was satisfactory "

" See above "

AMSTERDAM, NL - Reviewed by JAN - 15 August 2012

" please send Thrifty phone details and meeting point at Schiphol with bookings "

" please send Thrifty phone details and meeting point at Schiphol with bookings "