Auto Europe
- North America
- Central America
SIXT UNITED STATES CUSTOMER REVIEWS
- 8
- 7.9
- 8.6
- 8.9
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
SIXT UNITED STATES Car Rental Reviews
Average Rating for Sixt :
MINNEAPOLIS, US - Reviewed by NIALL - 21 September 2025
" Good service "
" Good to deal with and good cars "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ORLANDO, US - Reviewed by MICHELLE - 07 August 2025
" Easy. Friendly. Manageable. "
" Very happy with car and staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by JOSEPH - 12 July 2025
" Very efficient experience and staff very helpful and friendly "
" Very efficient experience and staff very helpful and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW YORK, US - Reviewed by JOSEPH - 16 May 2025
" Please see above "
" Camry not compitable with phone for google maps so had to wait 2 hours to get other car & get that sorted. Also, we mislaid our phone in 1st car. Despite several phone calls, emails & endless time wasting no phone was found "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
CHICAGO, US - Reviewed by THOMAS - 26 March 2025
" Agent was so friendly and gave us helpful advice about our destination "
" everything went well. Agent was so friendly and gave us helpful advice about our destination "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW YORK, US - Reviewed by VYTIS - 04 July 2024
" Autoeurope is by far my most favourite car rental partner for many years, they beat the price of other car hire brokers every time. "
" Got a really good value for money, fast and pleasant service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HOUSTON, US - Reviewed by RYAN - 02 April 2024
" Auto Europe is great. However, Sixt has left a terrible terrible taste in my mouth. "
" I specifically rented a pickup truck, Toyota tundra. I know it says 'or similar'. They didn't have a pickup truck available and I ended up with an x3. I didn't know how that is a similar class. "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 7 Condition of the Vehicle: 1
SAN FRANCISCO, US - Reviewed by PHILIP - 13 February 2024
" Great car. "
" Sixt were very friendly and efficient at both ends "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by GYTIS - 27 December 2023
" One word - flawless. "
" By far form my experience Sixt is the best from car rental companies. Never had to wait at the pick up nor had any issue with service. And they deliver the vehicle that is advertised, which one might think should be standard in car rental industry but unfortunately it ain't. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ORLANDO, US - Reviewed by ALAN - 10 August 2023
" Excellent service, would highly recommend "
" Excellent service, would highly recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ORLANDO, US - Reviewed by BRENDAN - 17 July 2023
" The check in staff made it so easy and he was extremely polite and helpful. Really good service and no delays. "
" Excellent service, lovely staff and the car was fine. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATLANTA, US - Reviewed by BRENDAN - 17 June 2023
" Auto Europe generally have the best prices among all the aggregators. They are usually better than the airlines or travel agents' options. They are easy to search, and easy to book with. Cancellation policies are good also, and work well. "
" The genial desk agent at ATL added additional insurances despite my clear verbal decline. The rental contract cannot be inspected at the counter before signing - they email it to you. In fairness to their customer care, when I complained about the additional charges they took them off. Luckily I inspected the contract the next morning and emailed them instantly. It would, I imagine, be much more difficult to get a refund if the coverage period had elapsed. This is my second experience with Sixt desk agents pulling a fast one on me (the other was over fuel in Faro, Portugal, in January 2023), so I recommend customers exercise strict vigilance and do not trust what they say. On the other hand, the car was excellent, and great value for money otherwise. "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ORLANDO, US - Reviewed by JOSEPH - 15 December 2022
" Have used Autoeurope for years . Very happy with service and prices. Thank you. "
" One criticism. There is no availability of trolleys or carts at car rental return to transport luggage to terminal check-in. A big inconvenience for customers ! "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
MIAMI, US - Reviewed by PETER - 08 July 2022
" xxx "
" My reservation was not ready when I arrived in MIA. I had to wait about 45 minutes for a car to become available. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHICAGO, US - Reviewed by GERARD - 24 June 2022
" Very good "
" Very helpful and easy to use. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by CONOR - 18 April 2022
" Happy with autoeurope in general. Maybe consider offer highway tolling options "
" Very little clarity on highway toll charge options. Most expensive (and least realistic) option was pushed by counter staff without other options being offered or explained. I was not happy when I discovered how much more I had paid than I needed to. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 8
DENVER, US - Reviewed by GYTIS - 18 April 2022
" I've been using autoeurope for countless times and never had any complains about their services. "
" Particular Sixt at Denver airport is quite meticulous about scratches on the rental vehicle. The man behind the counter asked me to inspect the vehicle thoroughly at the time of pick up. But the task was beyond my limits as the lot is open and it was dark :) When returning the vehicle Sixt representative marked few minor scratches that he claimed to be new as they were not on his file. While I'm pretty sure they did not happen on my watch. Eventually I was not charged for those, although I'm not sure were they too minor or my insurance has covered them. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ORLANDO, US - Reviewed by RICHARD - 15 February 2022
" I contacted auto Europe customer support during my collection ordeal with Sixt and they were very helpful and put my mind at ease "
" I felt very unhappy and uncomfortable when collecting the car, the staff member I initially delt with was aggressive and pushing for me to pay extra to upgrade my car. When I said I didn't want to pay extra for an upgrade he said my car would not be ready for a couple of hours and I'd have to pay extra for insurance, he then told me to go away and come back in a couple of hours, worst experience I've ever had picking up a hire car. I was actually nervous when I went back to collect the car that he would continue his aggressive pressure selling approach but luckily I was able to deal with a different member of staff with no issues. The car was also dirty on collecting it but the rest of my rental and return of the car was great "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 4
ORLANDO, US - Reviewed by DAVID - 19 December 2021
" No problems Pleasant staff "
" good value compared to other rentals although rates still high "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MIAMI, US - Reviewed by MAURICE - 12 August 2021
" You've lost your mind with your price offers. "
" Customer service doesn't exist "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 10
ORLANDO, US - Reviewed by PETER - 17 April 2020
" Had to drop the car off early - no refund or credit "
" Had to drop the car off early - no refund or credit "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 10