Auto Europe
- North America
- Central America
EUROPCAR UNITED STATES CUSTOMER REVIEWS
- 7.8
- 7.3
- 7.2
- 8.1
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
EUROPCAR UNITED STATES Car Rental Reviews
Average Rating for Europcar :
LOS ANGELES, US - Reviewed by NEBIL - 07 January 2020
" I was overcharged "
" I was overcharged "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ORLANDO, US - Reviewed by BRIAN - 15 September 2019
" Last time I was with you I found the car great value and will book again with you and indeed have recommended you to my friends and will continue to do so, its fantastic site ,thank you "
" I didn't get to Florida because the airline company canceled my connecting flight so I didn't get ,I lost all my money on accommodation ,flight and also with you ,the car hire,it was a financial and emotional disaster "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by BRIAN - 05 January 2019
" Good sale value, fast turnaround, good experience. "
" When arriving in USA to collect, I was surprised I had excess taxes to pay on a sale in Europe. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NASHVILLE, US - Reviewed by MAURICE - 31 December 2018
" Good car, good value "
" Very pleased, car pocket in rear had rubbish in it, i left my veterans hat in car at drop off, the guy got it for me, it meant a lot, good value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DALLAS, US - Reviewed by COLETTE - 10 December 2018
" As above "
" Booking process very user friendly. All employees very friendly and professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LAS VEGAS, US - Reviewed by FRANK - 01 November 2018
" no further comments "
" first car offered kia sportage i refused to take this car dirty shoddy condition - i accepted toyota rav this suv also not properly cleaned inside or outside 27000 miles on clock fault on steering when locking wheels to turn loud cracking noise "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 1
LOS ANGELES, US - Reviewed by JUSTAS - 08 October 2018
" All is OK "
" All was good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SEATTLE, US - Reviewed by CHARLES - 07 October 2018
" As above! Shuttle service was good - received help with luggage as we left bus. "
" Selection of cars was very limited - we were unhappy with this. (Alamo) Our car from September 2nd ( EZ) was very satisfactory. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BOSTON, US - Reviewed by SEAN - 03 October 2018
" Felt very badly treated by Advantage. I was not the only person inconvenienced. There were lots of people waited for cars and very frustrated by the response of the desk personnel. "
" The car was provided over 1 hour late. The counter person at the Advantage desk offerred no apology, had no interest in my delay and would not contact her manager for me. Would not do business again with Europcar if it involved Advantage. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 10
CHICAGO, US - Reviewed by SEAN - 19 September 2018
" As above "
" No signs leaving terminal 5 at o hare on where to meet pick up bus.Very hap hazard set up at airport .Hadnt a clue where to wait. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LAS VEGAS, US - Reviewed by ADAM - 17 September 2018
" The car I rented needed an oil change, I was offered a car change but the whole experience with it wasn't dealt professionally. Over all I will think twice to go with Advantage Car in the future. "
" The counter staff at L.V. car centre was very pushy, trying to sell me stuff i didn't need. He gave me a car that was very old (over 60,000 miles on the clock) and worn (front bumper hanging off, seats dirty, front window smudgy), with a hidden intention that I would come back and upgrade. "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 6 Condition of the Vehicle: 5
SEATTLE, US - Reviewed by JAMES - 16 September 2018
" Very satisfied with their help at the front desk "
" Great staff and service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LOS ANGELES, US - Reviewed by CAROLINE - 30 August 2018
" The car was quite badly scraped when we got it. The queues were extremely long when we arrived even though we prebooked online and prepaid. Not sure I would use you again. "
" The car was quite badly scraped when we got it. The queues were extremely long when we arrived even though we prebooked online and prepaid. Not sure I would use you again. "
Value for Money: 7 Efficiency of Counter Staff: 2 Expediency of Drop-off: 6 Condition of the Vehicle: 2
LOS ANGELES, US - Reviewed by BOSTJAN - 10 March 2018
" very good price "
" staff not friendly as expected. gave us a wrong car and not even apologized for that. "
ORLANDO, US - Reviewed by TRACEY - 05 January 2018
" Excellent service all round. Very professional and a wide range of cars to choose from. I had a new car absolutely gorgeous and first to drive it. Also great price for rental. "
" Very easy to drive as it was automatic, "
ORLANDO, US - Reviewed by JOHN - 17 November 2017
" I experienced a delay at the desk as they did not have enough cars ready for renting. They apologised and said that they had lots of cars but a lot of them had to have an oil change and were not ready. There were a lot of customers queuing behind me. They finally upgraded me to a larger car for free having first tried to get me to pay extra for an upgrade. "
ORLANDO, US - Reviewed by TEDDY - 13 November 2017
" Pleasant service. No hassle. "
ORLANDO, US - Reviewed by EMERSON - 02 November 2017
LAS VEGAS, US - Reviewed by ANDREY - 24 September 2017
" I did not receive a receipt from Advantage. How to get it? "
LOS ANGELES, US - Reviewed by DEREK - 17 September 2017
" Hi, I have a grievance with this company. My bank was debited for ?104.00 on September 11th. I had already paid my bill in full, and on returning the car I was informed all was fine.No damage to the car, fuel policy agreed as per contract. Can you clarify this issue for me before I use trip advisor and other social media to warn people off. Regards "
" As per above "