Auto Europe
- North America
- Central America
ENTERPRISE UNITED STATES CUSTOMER REVIEWS
- 9.8
- 9.6
- 9.9
- 10
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
ENTERPRISE UNITED STATES Car Rental Reviews
Average Rating for Enterprise :
Showing Results 1 to 10
Page 1 of 1
ORLANDO, US - Reviewed by DAVY - 21 August 2025
" Always good value, professional service and no hassle cancellation or modification should the need arise. "
" Enterprise one of the better operators we've experienced on our travels to the USA. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ORLANDO, US - Reviewed by BRIAN - 21 March 2023
" All was perfect. "
" Quick and excellent service. Car in very good condition. I will definitely rent again with Enterprise and Auto Europe. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
WASHINGTON DC, US - Reviewed by DARA - 04 November 2022
" Excellent as usual "
" Everything went perfectly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHARLESTON SC, US - Reviewed by SINEAD - 25 August 2022
" Very easy and straightforward booking process with competitive prices.Will use again. "
" Very positive experience.Car pick-up took a while due to only 1 staff member working at the desk dealing with 3 car rental companies but apart from that, everything else was perfect. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MINNEAPOLIS, US - Reviewed by JOSEPH - 30 October 2019
" Great Customer Service from start to finish "
" Excellent Service. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MIAMI, US - Reviewed by RAYMOND - 05 October 2019
" No hard sell for extras. Car came in excellent condition "
" Excellent experience. Easy pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SAN DIEGO, US - Reviewed by KIRSTEN - 11 September 2019
" As a group of students on a budget and in need of a large SUV overall experience was superb, hugely appreciate this and a very big thank you! "
" Had slight issue at the beginning, we were told we would get a large SUV when originally booked which didn't line up on collection. We were offered a small Sudan and told they couldn't get any bigger for us. After 10 minutes we were able to complete our collection and got the SUV but there was the initial confusion for some reason. Apart from that, car was absolutely brilliant, drop off was very quick and easy and all payments and fees were very upfront and honest which was unusual we found for car rentals and should definitely be emphasized to people renting from auto Europe. I will absolutely recommend to everyone and anyone I know renting a car as the price was so reasonable and everything was made very easy. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ORLANDO, US - Reviewed by DAVID - 05 February 2019
" No hassle "
" No problems smooth transaction "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ORLANDO, US - Reviewed by PATRICK & MARIAN - 25 November 2018
" Unfortunately our 20 year old son back in Ireland became seriously ill the morning after we arrived in America and we had to fly home using just 4 of the 23 days car rental. Enterprise in Florida (who were fantastic) said if it was up to them they would give us a full refund for the unused 19 days car rental, however as we booked via Auto Europe we needed to contact Auto Europe for a refund of the unused 19 days on compassionate grounds. This came to 19/23rds of €559.53 = €462.22 . You replied to our request for a compassionate refund of €462.22 by emailing "We are very sorry to inform you that based on our terms & conditions unused days are not refundable. The terms & conditions are clearly stated on the rental voucher." Naturally this left us with an unfortunate opinion of Auto Europe espescially as the airline and travel agent made full and partial refunds respectively for other costs of our trip. We have had 39 rentals via Auto Europe in the last 27 months on your UK and Irish sites and as loyal customers had naturaly hoped for a more positive response. Patrick and Marian Purcell "
" Enterprise in Florida were fantastic. Unfortunately our 20 year old son back in Ireland became seriously ill the morning after we arrived and we had to fly home using just 4 of the 23 days rental. Enterprise said if it was up to them they would give us a full refund for the unused 19 days car rental, however as we booked via Auto Europe we needed to contact Auto Europe for a refund of the unused 19 days on compassionate grounds. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHILADELPHIA, US - Reviewed by STEFANO - 05 November 2018
" all went well, thank you! "
" all went well, thank you! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10