Auto Europe
- North America
- Central America
CARHIRE IRELAND CUSTOMER REVIEWS
- 7.8
- 7.6
- 7.8
- 8.5
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
CARHIRE IRELAND Car Rental Reviews
Average Rating for Carhire :
DUBLIN, IE - Reviewed by TODD - 06 September 2025
" Happy with all aspects except the return. Just took longer than it should have, but otherwise everything was fine. "
" Very happy except for the return. Had to stand in line for quite some time just to drop off the keys, which seemed very inefficient compared to the rest of the operation. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
KERRY, IE - Reviewed by UWE MICHAEL - 01 September 2025
" Smooth booking process, consistently good prices, and if cancellation is necessary, this also works without any issues. "
" Smooth collection, sufficient staff at the counter and at the return point in the car park. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by FINOLA - 31 August 2025
" Comments as above. I have photos of both cars, if you would like to see. "
" I am arrived at Europcar around 8 pm on the Friday night. There was only one desk open., although plenty of staff hovering in the background. I got to desk after 20/25 minutes wait. I was told I didn't have full Insurance cover even though I paid extra with Autoeurope. I paid 1,800 Euros deposit and was told there were 4 damages to car. When I found the car it was absolutely filthy on the body. Covered in thick mud. Impossible to see damages. I returned to the office and had to queue again. "Sorry about that Madame. We'll give you another car". When I finally found the car, it was dark. I found two damages , as stated. The following morning I noted about 6 patches of scratches on the bonnet. I took photos and sent with e mail to Europcar. My week's holiday was ruined, worrying about these damages. When I brought car back, they said it was ok. In summary, terrible customer service .and poor cars. I have previously rented with Europcar in Cork and everything was perfect "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by PHILIP - 12 August 2025
" Pick-up was handled very efficiently. The car exceeded our expectations. The car could have been cleaned better on the inside prior to being handed over. "
" Everything went smoothly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SHANNON, IE - Reviewed by DYMPHNA - 27 July 2025
" The map outlining previous damage to car was too small/ unclear and worried me as I wasn't sure which scratches were already there "
" The only way it could be better is drop off to collection point "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SUSAN - 19 July 2025
" The Auto Europe website did not make insurance requirements clear. I felt this was so we had to spend more money at pick up and be forced to use their insurance. The requirement for the international driving permits was also not clear on the website. We obtained the permits and brought them with us, but no one ever asked to see them. Apparently we would have only needed them if we got pulled over or got in an accident. "
" Pros: -car was ready at the time requested, and was exact make, model, hybrid, automatic that we requested -drop off was quick and easy with an immediate shuttle ride to airport terminal Cons: -car was very dented and scraped up. When I picked up car, they wanted me to sign off on the damages without even coming outside to look at car with me. I took my own photos and videos of damages before leaving lot. -I was not allowed to use my own car insurance through my credit card even though I brought proof of it, and they insisted I had to use their insurance which ended up costing 167 euro for a 5 day rental. Very frustrating and cost more than anticipated. -at drop off, the fuel line was just slightly below the completely full level and they charged me 25 euro for this. Very frustrated at that. I would rent from another company next time. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by COLIN - 10 July 2025
" I like using autoeurope. Saves wrangling with rental companies trying to upsell "
" Service from Carhire was good considering how busy they were "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BILLIE - 19 June 2025
" I have to pay lot of money for the insurance "
" Car hire is ok but the problem is that cars not available and also the increase price with insurance per day more than the rented price "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ARKAN - 13 June 2025
" Very bad experience I have & carhire run by Europcar if u can avoid this place, I over hear them tell people who don't no about insurance they make them to purchase extra insurance, u do have base insurance in every company in the world "
" Very bad experience I have & carhire run by Europcar if u can avoid this place, I over hear them tell people who don't no about insurance they make them to purchase extra insurance, u do have base insurance in every company in the world "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by VAIBHAV DEEP - 12 June 2025
" Good "
" Good "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SHANNON, IE - Reviewed by HAARIS - 19 May 2025
" Overall good. "
" Really nice staff. Had problem with car had to change it. Cars should be cleaner. Not properly cleaned outside nor inside. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by SRIKHAR - 09 May 2025
" So after the above incident, I had a call with AutoEurope for refund but the process is very slow and they are saying we need to get confirmation from the carhire so I reached out to them but they said If we receive anything from them, we will definitely confirm to them. Also they said since you booked through 3rd party you should reach out to them not us. So here I am struggling between both the companies. Bad experience, people are very kind and good while booking but when it comes to refund, not responsive and no accountability. "
" Bad, they cancelled my booking after going because of credit card/debit card change so they made a completely new booking and given the new car but they didn't mention about the AutoEurope booking needs to be cancelled since we are booking as a new. No proper guidance at all. Later I reached out to them asking for refund of AutoEurope booking then they said we can't help on that, you need to ring AutoEurope and request for refund so I asked then why didn't you mention this before so they were saying not that responsive on that. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 5
CORK, IE - Reviewed by BRIAN - 16 April 2025
" Auto Europe provided a great experience The car rental company itself were only OK. The car should not have been rented with the wipers the way they were "
" Car was 3 years old . Wipers were torn and not clearing windscreen. I had to go get them replaced during rental period. Tyres were pretty worn ... only just above legal limit. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 4
CORK, IE - Reviewed by BRIAN - 15 April 2025
" Auto Europe provided a great experience The car rental company itself were only OK. The car should not have been rented with the wipers the way they were "
" Car was 3 years old . Wipers were torn and not clearing windscreen. I had to go get them replaced during rental period. Tyres were pretty worn ... only just above legal limit. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 4
CORK, IE - Reviewed by BRIAN - 15 April 2025
" Auto Europe provided a great experience The car rental company itself were only OK. The car should not have been rented with the wipers the way they were "
" Car was 3 years old . Wipers were torn and not clearing windscreen. I had to go get them replaced during rental period. Tyres were pretty worn ... only just above legal limit. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 4
DUBLIN, IE - Reviewed by ROSIE - 23 March 2025
" Hidden charges should not be put on after the booking. I think more clarity to the charges should be mandatory throughout the car hire services "
" Petrol was not full on collection and marks on car not listed so had to spend time emailing and taking pictures. I was charged for out of hours on drop off to my credit card which was unauthorized so had to contact them again for this to be refunded as I was not out of hours. However the desk staff were very friendly and bright even though I was the last customer of the night. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 3
DUBLIN, IE - Reviewed by SHANE PAUL - 14 March 2025
" STAFF WERE VERY PROFESSIONAL "
" CAR WAS NOT CLEANED PROPERLY "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
DUBLIN, IE - Reviewed by RAN - 13 March 2025
" Great customer service at the Europa desk at T2. "
" Excellent experience from booking the car hire on the website, to collection, to drop off. Nice car and good price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by VINCENT - 19 February 2025
" Autoeurope easy to navigate and book. "
" Car was 3yrs old, had considerable body damage, dents and scratches. There was no current road tax disc displayed, req by Irish law. My security deposit on credit card still not released 3days after drop off. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by ALEKSANDRS - 28 January 2025
" Pure nightmare "
" Nightmare "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by DARA - 04 January 2025
" Auto Europe was excellent as usual "
" Had to wait 15 minutes as only 1 agent working & customer ahead of me had a complicated situation. When the agent got to me they were very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by JARLETH - 16 November 2024
" would use again fast , friendly and efficient "
" fast efficient was part of europcar but lower price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by TOMASZ - 12 November 2024
" Good experience overall. "
" Car had a problem with gearbox but it was swapped for good one but smaller. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARY - 07 November 2024
" Carhire are the company I booked through but Europcar offer a very poor customer service , accused me of causing a scratch (the guy said it looked fresh) and then took 210€ from my account with no consultation. Disgraceful. "
" See report sent to your damages department, mu experience at drop off was appalling by Europcar. I await your reply to m y email. It is my opinion that Europcar scam customers as I was accused of a scratch that I did not do...they do not do a check on the car at pick up only at drop off. see my emails for back up. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 7
SHANNON, IE - Reviewed by MARY - 02 November 2024
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by FRANCIS PATRICK - 27 October 2024
" No problems "
" Guy at the desk was very chatty and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JAMES - 24 October 2024
" Other than wait for car, all was good! "
" A very long time waiting for vehicle, but other than that I cannot complain "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by KATHY - 09 October 2024
" We were be try happy with the vehicle, cost, service and drop off. Would use again "
" Zsolt was very friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by NORA - 01 October 2024
" We were told we could drop off in the airport terminal and then we were diverted to a depot. Thank God we had a lift "
" Very satisfied the staff was very polite and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by TOM - 23 September 2024
" I have lodged a dispute with my credit card company. I would appreciate a full refund so I do not have to escalate further. "
" Your company did not acknowledge a NSW digital driver's licence despite there being no instruction to bring a physical driver's licence. This is in direct contrast to your clear instructions to bring a physical driver's licence. I called Auto Europe helpdesk and got a lady who had no interest in assisting. The staff acting for the actual car hire company, EuropCar, where very helpful though they said they were constrained by the conditions of Auto Europe. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by HANS - 05 September 2024
" Good value for money, stressful experience at check-in counter, very efficient and trouble free drop-off "
" Bad experience picking up the car, unhelpful and pushy customer service guy at europcar desk. Tried to pressure me into buying additional insurance although I showed him proof of my own excess insurance. I had to ask him several times to explain the various insurance covers. He wouldn't explain clearly, only told me that if I had no additional insurance, my deposit of 1500.-€ would be kept by europcar in case of any damage, however minor. The car had a lot more damage than was mentioned on the contract when I collected it. "
Value for Money: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by CHRISTINE - 03 September 2024
" Extremely poor and expensive. Spent a large amount of time with both companies to get even a partial refund. Would never use a company which has any relationship with Europcar Ireland again. We have used Europcar previously elsewhere in the world without incident - never again! "
" CarHire (Europcar) REFUSED to issue a car without paying for extra insurance. We spent over an hour with the agent (who kept telling us he was due to go on his break!) only to consistently be refused a vehicle. We had no access to a a phone so had no choice but to either cancel the booking (we he offered to do) or pay extra (almost as much as the hire) for extra insurance. A total rip off and scam!!! On checking online and talking to your own staff later this is a "standard" practice for this company. You should NOT be dealing with them. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANDREW - 01 September 2024
" Overall it was ok, but I will try a different company next time. "
" Overall it was ok but the booking process could be clearer such as how insurance is covered as I was charged twice for the same period. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by DAVID - 07 August 2024
" I needed to buy ad- blue to put in the car. Surely this should have been topped up before receiving the car. i had to put in 10 liters or the car display said it would not start in 600 km "
" The website is easy to use. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by AUSTIN - 25 July 2024
" Friendly efficient service "
" Very good service and value for money. But please alert customers that the car pick up is off site, as is drop off and not at the terminal as was listed. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PETER - 22 June 2024
" Good Value. Good Efficient Service. Car in good condition! "
" Excellent from start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MICHAEL - 18 June 2024
" Car was great. Collection and transfer to get the car very slow. Staff at car collection were VERY SLOW and it's not a big deal to look at voucher and hand out keys. "
" I appreciate it's a busy time of year but collection of the car was VERY SLOW. The counter staff were doing their best but it takes a long time to deal with one customer and there was a long queue. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by AIDAN - 08 June 2024
" I've had several good and much more reasonably priced car rental experiences with Auto Europe in the past, but ending up paying an over exaggerated 75 Euros per day this time for a SUV car I didn't reserve and which didn't appear on the written contract between us has turned me off. The feeling I'm left with is that there must be a much better communication and collaboration between Auto Europe and it's partnes overseas to ensure greater customer confidence and satisfaction. "
" To cut it short we are disappointed with our experience of our car booking with you at Dublin airport this time as we ended up paying a total of 746.90 Euros for a Seat SUV car which we never reserved in our initial Auto Europe contract PTC 1192092 and were quite disturbed to hear the assistant behind the Europcar desk insisting that Europcar never have and never stock the Ford Focus Estate offered on your very own website in their fleet. I find this incomprehensible that Auto Europe are not aware of which exact cars their partners at the Dublin airport have for their clients when they arrive. (Especially as the contract was done and paid more than a month before our arrival in Ireland). The Europcar assistant maintained that he never stocks the Ford Focus Estate we reserved and he proceeded to say that he could only offer us a higher range more expensive car (Seat SUV) costing an extra 15 Euros per day on top of the already exhorbitant 596.90 Euros we initially paid to you for the Ford Focus Estate. Nonetheless, I swallowed and paid this higher unexpected cost as this time my wife and I had come to Ireland with two retired good neighbour friends visiting the country for the first time and we didn't want to upset them or make them wait too long for the car after their flight. At this point I feel justified to ask for a refund from Auto Europe for this 150 extra Euros which we ended up paying for this Seat SUV higher range car which we never reserved. Please reimburse it to the same account from which you received the initial 596.90 Euros. Another much smaller thing I wish to inform you about is that when we initially received the car keys on May 23 the assistant behind the desk told us to drop it off on June 2 at the Europcar area just in front of the main airport entrance doors. He never verbally mentioned that there was any fee to drop it off there. And indeed, in my decades of renting out cars at Dublin Airport I was never asked to pay for drop offs. But to our great disgust, immediately after turning the car off at the Europcar parking area on the June 2 drop off, another young man suddenly approached me before I could even get out of the car demanding 35 Euros to drop the car off. Naturally I was quite shocked as I had never experienced this in decades of renting out cars with Auto Europe, Europcar and others at this very same spot. My wife and Belgian friends visiting Ireland for the first time were also indignant and said they never saw such a thing. I suggest that your future customers should be informed about this especially as the renting costs are already quite high. Why are Europcar slapping more unexplained expense onto the client when they arrive to drop the car off? Not very nice or friendly at all, and certainly not a very good or clever way to win new customers! Thanks for your attention to this. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by JAMES - 25 April 2024
" Overall very happy with this carhire and will book through Auto Europe again great service great value. "
" The agent Sean at Carhire gave excellent customer service with a smile on his face. Great carhire company. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MATTEO - 05 April 2024
" Unfortunately I had a very bad experience. I realized that I booked the car with a wrong starting date (24h before). When I showed up at the counter one day later, the car was not available due to no show and I lost my reservation and the money. This is not acceptable as the car was reserved and pre-paid for me for 4 days and I showed up in day 2 to collect it, still well inside my booking window. The car should be available in the parking lot for all the time a customer reserved / paid for it. "
" Unfortunately I had a very bad experience. I realized that I booked the car with a wrong starting date (24h before). When I showed up at the counter one day later, the car was not available due to no show and I lost my reservation and the money. This is not acceptable as the car was reserved and pre-paid for me for 4 days and I showed up in day 2 to collect it, still inside my booking window. The car should be available in the parking lot for all the time a customer reserved / paid for it. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORK, IE - Reviewed by DAVID - 05 April 2024
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by LIAM - 26 March 2024
" see 3. above "
" Had an issue with car on day one , returned , got upgrade , happy with outcome. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by OLEG - 26 March 2024
" Very good "
" Everything was good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LIAM - 13 March 2024
" See 3. above "
" friendly efficient staff. great rates "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARY PAULA - 09 March 2024
" Nothing wrong with Auto Europe "
" I will never rent with Eurocar or Carhire again. Counter staff pushy and arrogant. Waited nearly 20mins for shuttle bus pick up. Car had so many scratches and I was expected to record and submit new ones, raining when I collected car so videoed it but didn't have time to make comparisons. Car drove lovely though. Queried where it said 'is car to be drove outside the island of Ireland', I asked if N.I was included they said it wasn't !!! It would be an extra charge. I said so change the wording to Rep. of Ireland. Drop off was to be open at 5am but didn't open until 5.08am, I waited ten minutes. I had words at the same counter 5 months earlier and sword never with Eurocar again but didn't know Carhire was the same. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 4
DUBLIN, IE - Reviewed by EDEL - 09 March 2024
" I've been using Autoeurope for the past 10 years and I have never experienced an issue. Offers excellent prices especially in Ireland. "
" The service with Carhire was excellent. Giuseppe, the person whom was at the desk when collecting the car was very thorough in his explanations and had excellent customer service skills. Equally, the lady at drop off was very friendly and the drop off was done really quickly. The bus to the airport arrived withing 5 mins of dropoff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by COLIN - 19 January 2024
" Good service for a good cost "
" Smooth rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KIRSTEN - 23 December 2023
" Very happy, I'll book again. "
" Quick ,simple and easy. Staff was quick and efficient the shuttle was waiting for us on arrival and departure. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by COLIN - 08 December 2023
" all good "
" all good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by KENNETH - 04 December 2023
" Pick up process is very inefficient. Wait to be served, then get bus to pick up point, where there's nobody on the pick up "Keys" desk. Again, no acknowledgement of me waiting by staff dealing with other people collecting their cars, not keys, or staff passing the desk. Why not cut out the airport desk and direct people to shuttle and office where there are more people dealing with bookings. Not the first occasion this has happened to me. But will be the last. "
" Waited for employees at arrivals hall desk to stop messing around with a scooter before noticing me, whilst other employee saw me, he kept working away on computer, which was fine, but you'd think he'd tell his colleagues to attend to the waiting customer. "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 6 Condition of the Vehicle: 8
CORK, IE - Reviewed by MARCIA - 20 November 2023
" Keeping a fee of €1500! And keeping it for 3 weeks after returning the car! "
" Old car with issues "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 3
SHANNON, IE - Reviewed by ANTHONY - 18 August 2023
" Overall, very satisfied "
" Satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by HELENE - 21 July 2023
" Very good "
" Very friendly and competent staff both at the pick-up and at the car return "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DECLAN - 05 July 2023
" Easy to compare prices and easy to book. "
" All went fine and smoothly. No issues. Person at desk (Phyllis) was charming and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CHERYL - 27 June 2023
" Someone needs to get back to me "
" I was sold insurance online that the counter would not except. Had to buy more at the counter. Requested a refund before drop off but have not heard anything "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by KENNETH - 18 June 2023
" No comment "
" No comment "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by JAMES - 27 May 2023
" Carhire/Europcar excellent from start to finish "
" Very happy with the whole experience! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CELINE - 09 May 2023
" Same comments as above. Website is not transparent at all! "
" I thought I would pay only what I had booked online! But once on location I had to pay an extra insurance because the one I had was not guaranteed as the staff explained! How come?! In the end, with extra driver, I paid twice the price! It's a trap! "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARTIN - 09 May 2023
" no comment "
" Les loueurs n'encaissent jamais les dépots de garantie sur carte de crédit , mais font une réservation Au lieu de cela j'ai été facturé sans remboursement de 238€ c'est du vol D'autre part le plein est aussi encaissé à la livraison au lie d'etre facturé éventuellement au retour 149€ facturé et encaissé à rembourser "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10