Auto Europe
- North America
- Central America
AVIS NETHERLANDS CUSTOMER REVIEWS
- 6.9
- 8.1
- 7.4
- 6.7
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
AVIS NETHERLANDS Car Rental Reviews
Average Rating for Avis :
Showing Results 1 to 7
Page 1 of 1
AMSTERDAM, NL - Reviewed by KENNETH - 06 October 2023
" Car was not ready when I arrived I was then told they had a German car and they would get it ready I was left waiting nearly 30 minutes and when the car arrived it was dirty The car had just been externally washed and was wet and in a dark area for hand over It also had marks and scratches that I pointed out and I was told the marks were dirt I asked for this to be noted after several minutes of arguing I asked for a different car they guy went through several and each time I was told that the car had just been rented I was over 1 hour at the rental collection point He then confirmed he had noted the scratches and I took the car when I dropped the car back the scratch was highlighted and I explained the issue and noted it and my previous collection issues on the paper work Today I received a bill for €1000 for the scratch seems like some sort of scam "
" Car was not ready when I arrived I was then told they had a German car and they would get it ready I was left waiting nearly 30 minutes and when the car arrived it was dirty The car had just been externally washed and was wet and in a dark area for hand over It also had marks and scratches that I pointed out and I was told the marks were dirt I asked for this to be noted after several minutes of arguing I asked for a different car they guy went through several and each time I was told that the car had just been rented I was over 1 hour at the rental collection point He then confirmed he had noted the scratches and I took the car when I dropped the car back the scratch was highlighted and I explained the issue and noted it and my previous collection issues on the paper work Today I received a bill for €1000 for the scratch seems like some sort of scam "
Value for Money: 2 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 4
AMSTERDAM, NL - Reviewed by CARL - 30 April 2023
" Easy booking process. Very clear and accurate. "
" First time using AVIS and very impressed. Staff were very helpful and friendly without exception. (but that was in Holland where everyone is friendly!) The car was really clean and tidy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by ROBERT - 23 June 2022
" See above "
" Charged for being 1. 5 hour late despite my phonecall beforehand and being assured thered be no charge "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by BRENDAN - 18 July 2019
" Was told, on returning the car, that I would receive a confirmation email. Car returned three days ago, still no email. "
" See below. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 8
AMSTERDAM, NL - Reviewed by DOMINIC - 16 May 2019
" Always got good service from AutoEurope no complaints with this web service. "
" Car received had significant scratch damage, car was not ready on arrival. On our second day of having the car a number of the dashboard warning lights started flashing, wipers started and would not turn off, we then lost power steering just 2 km from our accommodation only for the car to die in the carpark where we were staying. The recovery vehicle that came to inspect the car could not resolve the issue as the cars computer seemed to shutdown the vehicle. A taxi transfer to the airport was provided but we had no car available to us for the evening and full last day of our hire period. Very disappointed in Avis as I would have considered them to be one of the main hire companies. I will choose Hertz or Europcar over them in future. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 5
AMSTERDAM, NL - Reviewed by GERARDUS - 12 November 2018
" You never get a car for which you signed up but many times - also this time - a less quality car: I rented a Volkswagen Golf and I got a 5 spot damaged Citroen Cactus even without wireless door lock system !!! Cheapest of the cheapest...No, I wasn't happy with the car. "
" Three days after the drop off date, I'm still awaiting the refund of my warranty amount. When I pick up the car, the debit on my card takes place immediately but when I am entitled for the refund, I have to wait FAR TOO LONG. It's a common problem but nevertheless, I disagree with long delays for reimbursement of the deposit amounts. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 5
AMSTERDAM, NL - Reviewed by UYI - 07 November 2018
" LOVELY "
" VERY GOOD "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10