ALAMO UNITED STATES Car Rental Reviews

ORLANDO, US - Reviewed by PETER - 15 August 2025

" Always very happy to book cars through auto Europe excellent service "

" Excellent service from alamo "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by COLIN - 07 August 2025

" Everything with Autoeurope was seamless but the problem was with Alamo. Taking advantage of tired travellers "

" Reserved a Full size elite suv. On arrival was told none available. The girl advised she was providing us with an upgrade. The luggage could barely fit so I asked to downgrade to regular full size suv. She then advised that this would come at a cost???. I reluctantly accepted as we were weary after 14 hours of travel. On receipt of my final invoice I realised I was downgraded to a Midsize luxury elite suv. Totally unacceptable behaviour from alamo with whom I have also expressed my grievance to. Preying on tired tourists after long travel days. Never again "

Value for Money: 2
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NEWARK NJ, US - Reviewed by THOMAS - 04 August 2025

" Good selection of options have used in the past and happy to continue in the future. "

" Fast and efficeint at both pick up and drop off at the airport "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ORLANDO, US - Reviewed by DEREK - 10 July 2025

" The price is always the cheapest compared to other sites and it is hassle free to book a car "

" We had a warning light come on in the car we got before we left the garage and the staff gave me a free upgrade to a suv . "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by LEIGH - 08 July 2025

" Stress free....it's nice when it happens coz sometimes it doesn't!!!! "

" All good, competitively priced, possibly even an upgraded 7 seater than we booked,ease of pickup,checkin all stress free thanks "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CLEVELAND, US - Reviewed by ARTHUR - 13 June 2025

" An excellent platform to search for and book a car. The coupon was fully honoured by Alamo. "

" All very smooth at the desk. We had the car within 15 minutes of our arrival at the desk. Staff were prompt and helpful. Car was clean. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

INDIANAPOLIS, US - Reviewed by TARA - 10 June 2025

" Auto Europe is always our go to for renting cars in the US. Insurance is taken care of and payment is always already done. "

" There was no one at the counter inside of Indianapolis airport on pickup and it took a while to find someone at the outside counter (had to go to national outside kiosk for service). The cars information screen kept going black while we were driving. Difficult when needing navigation on the screen. There was no one at drop off to relay this information to. "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ORLANDO, US - Reviewed by BRIAN - 13 May 2025

" Extremely positive experience- love being able to pick our own choice of car and the Alamo customer service in Orlando both at McCoy and Disney Car Care Centre was excellent. Out next car hire will be with Alamo! "

" Alamo always a pleasure to deal with. Our preferred choice for car hire. Slight issue with car after pick up - resolved without hesitation by Alamo staff the following day. Customer service excellent as always. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAN FRANCISCO, US - Reviewed by DENIS - 07 February 2025

" first class - would recommend the service to my friends and will use again "

" first class service from pick up to drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by PATRICK - 11 October 2024

" On Monday 7th October our car Illinois FP 228241 showed a low oil pressure red warning light. Immediately the temperature guage shot up and I had to drive off the road. I telephoned the emergency number. They told us to wait for a tow truck to arrive which took about 2 hours. Then we had to phone the emergency number again and Alamo sent an Uber which brought us to a local office of Enterprise at 202 Dyer Boulevard where we were supposed to pick up a replacement car. The two gentlemen there were most unhelpful and told us that they had no car to give us. They told us we would have to go to Alamo at the International Airport. It became obvious that we were going to be put out on the street in the rain as the office was going to close so we arranged a taxi back to our hotel, Comfort Suites, Maingate East. At 18.12 I received an email from Frances Perkins in Alamo enquiring if we still wanted a replacement car. She was very concerned about where our broken down car had gone. I informed her that I took a photo of the tow truck licence plate which had taken it away as arranged by Alamo. In fairness, Frances Perkins was helpful and courteous but despite her efforts it was 23.45 on 7th October when a replacement car was delivered. Our day was ruined on 7th October. I delivered the care back to Alamo at Orlando Airport on 8th October ahead of our return to Dublin. I made a complaint to the staff at Alamo when we were returning the replacement car. The station manager, Emily Dang, has promised to send us 200 dollars in compensation. Emily Dang and the staff at the airport dealing with us on return were courteous and helpful. Our issue is with the poor response with the emergency service at Alamo when we reported the breakdown. I was being careful to take the car off the road and switch off the engine so that it would not be further damaged. I felt that I had acted responsibly but no goodwill was shown to me by Alamo. A very stressful and upsetting experience and one that has not happened before. The rental car was a 2023 model that appeared to be in very good condition. This was a nightmare experience. "

" On Monday 7th October our car Illinois FP 228241 showed a low oil pressure red warning light. Immediately the temperature guage shot up and I had to drive off the road. I telephoned the emergency number. They told us to wait for a tow truck to arrive which took about 2 hours. Then we had to phone the emergency number again and Alamo sent an Uber which brought us to a local office of Enterprise at 202 Dyer Boulevard where we were supposed to pick up a replacement car. The two gentlemen there were most unhelpful and told us that they had no car to give us. They told us we would have to go to Alamo at the International Airport. It became obvious that we were going to be put out on the street in the rain as the office was going to close so we arranged a taxi back to our hotel, Comfort Suites, Maingate East. At 18.12 I received an email from Frances Perkins in Alamo enquiring if we still wanted a replacement car. She was very concerned about where our broken down car had gone. I informed her that I took a photo of the tow truck licence plate which had taken it away as arranged by Alamo. In fairness, Frances Perkins was helpful and courteous but despite her efforts it was 23.45 on 7th October when a replacement car was delivered. Our day was ruined on 7th October. I delivered the care back to Alamo at Orlando Airport on 8th October ahead of our return to Dublin. I made a complaint to the staff at Alamo when we were returning the replacement car. The station manager, Emily Dang, has promised to send us 200 dollars in compensation. Emily Dang and the staff at the airport dealing with us on return were courteous and helpful. Our issue is with the poor response with the emergency service at Alamo when we reported the breakdown. I was being careful to take the car off the road and switch off the engine so that it would not be further damaged. I felt that I had acted responsibly but no goodwill was shown to me by Alamo. A very stressful and upsetting experience and one that has not happened before. The rental car was a 2023 model that appeared to be in very good condition. This was a nightmare experience. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

DENVER, US - Reviewed by PATRICK - 07 October 2024

" Very professional service from vehicle selection, description and cost to pick up and drop off. Everything went smoothly and without a hitch. I will be using this service in future and highly recommended it to friends. "

" Great experience from start to finish. Staff were courteous and very efficient. Vehicle was top class. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LOS ANGELES, US - Reviewed by NORA - 14 September 2024

" Excellent service "

" From picking up our car in LA to dropping it off in Las Vegas excellent service throughout. Would highly recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DENVER, US - Reviewed by PATRICIA - 09 September 2024

" Vehicle was spotless and very comfortable for 6 adults "

" First class "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by MICHAEL - 01 September 2024

" Very satisfactory "

" Very satisfactory "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

TAMPA, US - Reviewed by DAVY - 21 August 2024

" I have used Auto Europe for years and they will continue to be my go-to service provider. "

" Excellent service at pick up time. Far superior to any of the others I have experienced in Orlando over the years where Q times are always an issue due to lack of counter staff but not with Alamo "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NEW YORK, US - Reviewed by EOIN - 06 August 2024

" Auto Europe were excellent. Only issue with Alamo was around whether I needed to return vehicle full of fuel or not. "

" Top notch service.Only issue was knowing whether to return car full of gas or not.Returned empty as was charged extra. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by MICHAEL - 17 July 2024

" Auto Europe have never failed us in any car rental and we are using you over 20 years. "

" As always Alamo provided excellent service. We were surprised by the condition of the cars though, they were not as perfect as they have been on all our previous rentals. They were clean on the inside but they had scrapes and scuff marks on the outside. That was not just the car we picked, all the cars available on the row were the same. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

MELBOURNE FL, US - Reviewed by DEREK - 05 July 2024

" The staff were extremely helpful and made the experience hassle free "

" I was given a car at pick up and I had to go back in to get a different car as the car I payed for was not the car given and I got the right class then . Usually I collect from Orlando international airport and you get to pick the car from a selection of cars. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ORLANDO, US - Reviewed by ANTHONY - 25 June 2024

" Great tool for finding the cheapest price. "

" No issues. The process was quite simple. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by GREG - 22 June 2024

" Overall a simple, trouble free experience with Auto Europe and Alamo. Highly recommended "

" Excellent service at Orlando MCO. No delays, new car. Highly recommended "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PHOENIX, US - Reviewed by DARREN - 08 June 2024

" would definitely use again "

" everything was perfect would use again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BOSTON, US - Reviewed by JOHN - 19 May 2024

" What can I say only no problem "

" No problem . Beautiful car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BOSTON, US - Reviewed by ZITA - 15 May 2024

" Great Service "

" Good service, car as expected, clean - good, quick pick up and drop off. I will use this service again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HARTFORD, US - Reviewed by JOHN - 05 April 2024

" Good value and efficient "

" Efficient and staff at returning the car were super "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LOS ANGELES, US - Reviewed by WILLIAM - 24 March 2024

" Very "

" Jonathan very helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by RONAN - 25 February 2024

" It would be good to have noted on the paperwork which Terminal the car was picked up from. There are 3 terminals at Orlando international, each with the same rental companies and the same layout. We dropped the car back to a different terminal unwittingly. The signage for car rental return is unclear, as there is a facility to return at each of the terminals. This caused significant time wasting, as we had to then get the shuttle train back to the correct terminal for the flight. "

" Very efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LOS ANGELES, US - Reviewed by CHRISTIAN - 06 February 2024

" As mentioned above, if possible my choice in the US is for Alamo "

" As usual Alamo was an excellent choice offering good value for money, a choice of clean and well maintained cars. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by DEREK - 29 November 2023

" I returned to using Alamo after a poor experience with a rival car hire company. The whole experience from booking the vehicle online to collecting it at the desk was extremely friendly & stress free. The queue time was extremely quick compared to most of the rival competitors at Orlando airport. The car was very clean when I collected it & the little touch of including a sanitizer cloth in the console was a nice touch. I will be booking another car next Feb & I'll be booking it once again through AutoEurope. "

" The whole experience from booking the vehicle online "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BOSTON, US - Reviewed by AUSTIN - 25 September 2023

" Very good. "

" Trouble free. GPS received was not updated. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by PATRICK - 24 September 2023

" Very professional staff. Car was perfect. Everything done efficiently and courteously. No problems at all. "

" Everything went exactly as I expected and there were no problems at all. Very efficient providing the car and taking it back in. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by AMRO - 13 September 2023

" Very easy, prompt and great value for money "

" One of the best experiences I had in car rent, starting from the desk (Jasmine) very friendly, helpful and professional. Also the return experience was the easiest quickest I had PERFECT "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by BRIAN - 10 July 2023

" Alamo were great. No hassles, no overcharging or any issues at all. Definitely Alamo for my next trip. "

" So friendly and helpful staff. After a 9 and a half hour flight this was so welcome. I had a choice of cars as well. The car was spotlessly prepared and easy for us to exit the airport and get on our way. Everything was efficient and customer focused. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BOZEMAN, US - Reviewed by JOHN - 28 May 2023

" Very friendly "

" Very friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by DECLAN - 20 December 2022

" Very good "

" Very good "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ORLANDO, US - Reviewed by JOHN - 08 December 2022

" Covered in 3 "

" After blowout of tyre of original car, exchange was hassle free by staff in Delray Beach. The original car wasn't checked out properly as the key fob didn't work. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 6

INDIANAPOLIS, US - Reviewed by LINDA - 05 December 2022

" Auto Europe is awesome. I don't have a US driver license anymore and they provide the best prices and service for renting a car in the US. "

" Car through National, partner of Alamo, but all was great :) "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LOS ANGELES, US - Reviewed by CAOIMHIN - 08 November 2022

" Probably will look elsewhere for car hire the next time out of LAX. "

" Staff were fine but car selection was disappointing compared to advertised vehicle and somewhat misleading. The spec was quite poor with no GPS being a major letdown. "

Value for Money: 4
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 5

MIAMI, US - Reviewed by RYAN - 07 November 2022

" Will use again "

" Alamo itself was fantastic. The car could have been cleaner but was ok. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

GREENVILLE SC, US - Reviewed by MICHAEL - 27 October 2022

" Very straightforward booking process. "

" Fast & friendly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by EAMONN - 26 October 2022

" Bad experience. "

" I ended up having to collect 3 cars from the airport. The first one had an oil top up light come on..the second the front passenger side wheel was damaged and only showed up on the motorway and the third I had to fill the tyres up as they were very low. On your holidays the last thing you want to have to do is firstly return a car and secondly take it straight from the airport to fill the tyres. It is obvious the returned cars were cleaned and sent straight out without being checked. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 7
Condition of the Vehicle: 1

ORLANDO, US - Reviewed by JOHN - 11 October 2022

" A pleasure "

" Always a pleasure to deal with "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAN FRANCISCO, US - Reviewed by DARREN - 07 October 2022

" Best value "

" Easy and quick "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by COLIN - 27 August 2022

" Much older car than I expected as a rental "

" Fuel was not full so I advised a representative. I left car back with same amount as I received and was still charged to fill the tank "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ORLANDO, US - Reviewed by DEREK - 28 June 2022

" Price was a lot higher than usual but hopefully that will change next time I go to rent everything else was great and went to plan "

" Great experience car was 2 years old but I understand it's hard to get cars with covid price was higher than usual but I wouldn't rent off a different supplier as I had a bad experience with dollar before "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BOSTON, US - Reviewed by JOHN - 24 June 2022

" Overall very good. We were being dropped off by taxi and it was a little difficult to know where to go if you're not coming directly off a flight, but we found our way. "

" It was a good experience, staff very helpful and easy to navigate and get to the right place at the airport at Boston. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by PHILIP - 11 June 2022

" 100% satisfied, all good "

" Great service, no hassle. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAN DIEGO, US - Reviewed by CONOR - 11 June 2022

" Prompt, hassle free and value for money "

" Friendly, prompt and hassle free "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAN DIEGO, US - Reviewed by CONOR - 11 June 2022

" Prompt, hassle free and value for money "

" Friendly, prompt and hassle free "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAN FRANCISCO, US - Reviewed by ROY - 24 May 2022

" Only issue would be the cost, seemed very expensive for a 2 day hire. "

" No issues. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FORT LAUDERDALE, US - Reviewed by HUGH - 01 May 2022

" Overall experience was good except I was very disappointed with the size of car. There were 4 of us travelling and we could have done with the extra space. If I order on the basis of car type then that car or similar should be available. I don't know if it was Auto Europe or Alamo who advertised the Rav as the class available but it was misleading and extremely disappointing/annoying to find this not to be the case. As stated already there was a Rav available but in the next upgrade class. "

" Check in and check out was very efficient. The only problem was the size of the car. I ordered on the basis of ad stating Toyota Rav or similar. However the selection of cars offered were smaller than Toyota Rav and the Rav was in the next upgrade level which would have costed an extra $30 per day. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

FORT MYERS, US - Reviewed by JOSEPH - 27 April 2022

" Was good. Quick collection. Quick drop off. "

" Was very good. I always like to use alamo "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by SEAN - 19 April 2022

" All round excellent service ! "

" Helpful, friendly, efficient - made our arrival in Orlando so hassle free. Well located - both service desk and pick up - within Airport complex. Very competitively priced $$$ "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by AIDAN - 01 April 2022

" Great service, prices have increased in past year. Have been using Autoeurope for past 15 years. Would not look any where else. "

" Excellent service. Car in great condition. In and out of Alamo was super swift. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by EDWARD - 01 March 2022

" Could not ask for more "

" Was excellent throughout "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by PATRICK - 19 October 2020

" Auto Europe was fine , Alamo on this one occasion was less so "

" There was only two vehicles available in the class I ordered, both were well used and not in good condition. In the end I had to take a rather expensive upgrade. Not at all the usual Alamo experience for a 28 day rental. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 5

ORLANDO, US - Reviewed by MARTIN - 10 January 2020

" 100 % Satisfied "

" Simple transactions from start to finish. Will certainly use again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by ROBERT - 09 January 2020

" Are "

" Are "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

MIAMI, US - Reviewed by AIDAN - 03 January 2020

" fast and out of airport and away "

" excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by ANDREW - 08 December 2019

" Very happy with my experience with Alamo. "

" Quick and easy pick up and drop off. Good car/model selection. Upgraded at desk and they told me all costs up front no hidden charges etc which I have experienced before with other rental companies when they forgot to mention! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AUSTIN, US - Reviewed by STACEY - 03 December 2019

" Easy booking process, great prices! "

" Loved driving the Jeep! Friendly reps at both check-in and check-out. Perfect experience! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by CON - 28 November 2019

" As stated above it is a very good service with good desk staff but could do with more information and instruction when collecting the car. "

" I would recommend this service however I do think that more time should be taken when the car is first picked up as it took me a while to figure out a few things on the car . I wasnt sure of some of the gadgets on it all of which were very handy when i got used to them although the remote book lift and closure caused me a problem as I didnt notice that the boot was open on one occasion and unfortunately I lost a baby stroller when driving .Other than that everything was fine. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAN FRANCISCO, US - Reviewed by IAN - 13 November 2019

" as above "

" quick and effecinet pick up of car, very fri9endly and hepful staff, upgrade offered and availed of car appeared in show room conidioyion, rand new i believe. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LOS ANGELES, US - Reviewed by PATRICK - 11 November 2019

" Best price and easy to find the right car "

" Great service very fast pick up and check in. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by BRIAN - 10 November 2019

" Very good price "

" Quick and smooth pick up and drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by CAROLINE - 05 November 2019

" Very efficent "

" we cahnged our drop off point and rang twice 1) to find out what cost would be and 2) to actually make the change. both times the people on the phone were super friendly and efficient. A real pleasure to deal with. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BOSTON, US - Reviewed by MICHAEL - 31 October 2019

" ditto "

" it does what it says on the tin "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

LOS ANGELES, US - Reviewed by OWEN - 30 October 2019

" Only problem with the car was it needed to be washed before rental. "

" I use alamo a lot and enjoy the computer check in. Only problem with the car was it needed to be washed before rental. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TAMPA, US - Reviewed by PETER - 29 October 2019

" Easy to book and information on what's included and what isn't, is very clear. "

" Always great service and clean, good quality cars from Alamo. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DENVER, US - Reviewed by THOMAS - 20 October 2019

" I have used Auto Europe for hiring cars in the United States for for the last number of years, I do it on line and I find the whole experience very straightforward "

" I was offered choice of 3 SUVs, 2 were Volkswagen and third was Jeep, I wanted one of the Volkswagens, I switched on ignition of first one, warning light came on saying inspection due in 1000 miles, went back to reception and was asked if I would do more than 1000 miles, informed Lady that I was driving to Arizona and returning car to Phoenix in 3 weeks, Lady replied I don't know how far Arizona is, I was then told to take other Volkswagen, checked it and warning light stated inspection due now, I reverted back to the first Volkswagen and loaded my luggage, the following morning on checking car I found the interior was filthy. I had take car to service station and hoovered interior, and purchased a spray and clothes in Oreilly auto parts and cleaned Windows and interior surfaces. I have being hiring cars through Auto Europe for the last no of years and have always used Alamo and thankfully this is the first time I have ever had an issue "

Value for Money: 7
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LOS ANGELES, US - Reviewed by SCOTT - 16 October 2019

" Tip top "

" Beueno "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NEWARK NJ, US - Reviewed by JOHN - 13 October 2019

" Good and easy site to navigate and the range of vehicles was good. "

" Over all experience was positive but the self-service machine did not work and I had to use the service counter. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SAN FRANCISCO, US - Reviewed by STEFANO - 09 October 2019

" All good "

" Smooth "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by DERMOT - 07 October 2019

" Very happy overall with Auto-Europe and Alamo "

" Very happy with pickup, collected by friendly driver from hotel on time. VEry happy with the car and with the drop-off at the airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by IAIN - 03 October 2019

" Very easy process with the best rates around. "

" Alamo are great value for money. Would highly recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MIAMI, US - Reviewed by MICHAEL - 28 September 2019

" Everything went smoothly from pick up to drop off. "

" It was all good. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MIAMI, US - Reviewed by RYAN - 26 September 2019

" Overall it was fine. I would still go through Alamo again if they were the cheapest. "

" There was a significant line when I got there that seemed to take quite long (longer than usual compared to other companies). While i purchased the upgrade at the counter the car was what I wanted and glad I did, however it could have been cleaner inside and out. "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

WASHINGTON DC, US - Reviewed by JOAN - 25 September 2019

" Again, Alamo have been excellent to deal with. My first preference when hiring cars and I'll be back. "

" Alamo an absolute pleasure to deal with. No queue, efficient and friendly. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by GERARD - 22 September 2019

" Alamo thru Auto Europe excellent in every aspect of car rental "

" Have been dealing with Alamo for many years now , I would'nt use any other vendor , I would as always highly reccomend Alamo on every aspect of the car rental industry . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by STEPHEN - 17 September 2019

" Excellent informative professional user friendly experience "

" Highly professional and efficient as always "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ORLANDO, US - Reviewed by PATRICK - 15 September 2019

" Ok "

" Ok "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SEATTLE, US - Reviewed by MICHAEL - 03 September 2019

" Quick and easy, please ensure full clarity on deposits and actual amounts stopped on credit card. "

" Efficient, friendly with no pressure to purchase extras. When our car was damaged by another car we supplied full details and were given a replacement car, no problem. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

JACKSONVILLE FL, US - Reviewed by AILEEN - 24 August 2019

" Best.price and fantastic you can prefill your final details.with alamo online before arrival "

" Best car hire experience since I started uso ng alamo last 2 times, cars new, immaculately cleaned and processing on arrival and departure very speedy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHICAGO, US - Reviewed by NIALL - 07 August 2019

" All communication, both verbal and via email were excellent. "

" Staff at both pick up and drop off were super-efficient and pleasant. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by ANDREW - 07 August 2019

" Would use the service again "

" Ordered a large SUV to ensure sufficient space for luggage. Ordered car 5 months in advance. When I checked in I was told car I ordered was too small and upgraded....cost me an extra 1000. Not a great start to the holiday. Car was new and very nice and comfortable though "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by JOHN - 25 July 2019

" great...2nd time use "

" Perfect experience...very quick to pick up the car and no hassle "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LOS ANGELES, US - Reviewed by ANDREW - 21 July 2019

" I was charged for collecting car an hour early also unable to pay Tolls through on line payment system because the car is hired no water in windscreen wash "

" Disappointed i was charged for collecting car an hour early also could not pay a toll via the on line payment system because the car was hired now i will have to pay the penalty and probably Alamo admin charge "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ORLANDO, US - Reviewed by NOEL - 17 July 2019

" VERY GOOD EXPERIENCE- EVEN MANAGED RE-BOOKING A COUPLE OF TIMES AS THE PRICE HAD REDUCED-WOULD LIKE RE-BOOKING FACILITY MADE SIMPLER AND MORE ACCESSIBLE IN THE MODIFY BOOKING SECTION "

" I WAS CHARGED A REFUELLING FEE DESPITE HAVING REFILLED WITHIN 10 MILES OF THE AIRPORT- SOME HOW ALAMO DECIDED THAT THE CAR REQUIRED ANOTHER 3 GALLONS-A PHYSICALLY IMPOSSIBLE FEAT-AS I HAD FILLED THE CAR TO OVERFLOWING. I WAS VERY UNHAPPY- SO BEWARE- IN MY VIEW THIS LEFT A BAD TASTE IN THE MOUTH "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BOSTON, US - Reviewed by KEVIN - 11 July 2019

" Fast and efficient service and no problems with the car "

" Good service "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MIAMI, US - Reviewed by PATRICK - 06 July 2019

" I have used auto europe for many years and they are usually the best value for money "

" Very efficient and courteus. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LOS ANGELES, US - Reviewed by SEOIRSE - 03 July 2019

" The "hard sell" is a bit frustrating to deal with after a long flight and the doubt over how much fuel to leave in the car due to it being only half full at pick up caused some anxiety "

" The Alamo staff at pick up tried very very very hard to upsell a more expensive vehicle on the basis it had a GPS system but was costing approx $1,000 more! Later they provided a portable gps solution. The vehicle was supplied with half a tank of fuel making it very difficult to return it with the same amount - either the supplier benefitted 'cos it was returned with too much or the supplier got to charge extra because it is returned with too little. "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by DAMIEN - 27 June 2019

" Very positive would certainly use this company again. "

" Very good service. Vehicle pick up and return was easy. Car was spotless. Although the petrol gauge wasn't showing completely full on our return, when we explained to the Alamo representative that we had topped up when we left our accommodation, he waived the surcharge which was a nice gesture. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHARLOTTE, US - Reviewed by WILLIAM - 06 May 2019

" Size / class of cars need to be tightened up across all sites. Same car differs in class between sites. "

" Very Happy. Their man on the car floor was amazing. He saw our bags and offered us a bigger sized car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by PATRICK - 13 April 2019

" I always use Auto Europe, price can be an issue. "

" I always opt for Alamo if the price is right. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PHILADELPHIA, US - Reviewed by JOHN - 23 March 2019

" All went well with rental. "

" I Always rent with Alamo. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by GARY - 14 March 2019

" Excellent "

" They hadn't got the car I ordered so they gave me a choice of car at no extra cost "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LOS ANGELES, US - Reviewed by KEITH - 11 February 2019

" A good experience "

" Kiosk check in went smoothly. When going out to select the car at first we were directed to the wrong location. Going back to ask for assistance and was quickly sorted. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BOSTON, US - Reviewed by BARRY - 01 February 2019

" Seamless "

" Easy no problems "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by DESMOND - 01 February 2019

" See sbove "

" First car had problems but they changed it. However it meant that I had lost 2 days of my holiday. They did give me an upgrade and a discount of $49 but that didn't compensate for loss of holiday plus having to get taxis "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 4

PHILADELPHIA, US - Reviewed by NATASHA - 17 January 2019

" Auto Europe site said extra driver was $10 a day. Alamo insisted on $20 a day. This adds quite a lot to the total cost. Disappointed. But overall price is still good "

" Was grand. Assistant didn't really care about anything we had to say. But on a good note he didn't care enough to try hard sell an upgrade "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by KONSTANTINOS - 15 January 2019

" just perfect "

" The web check in was a great option. after the arrival the only think I had to do was to just pickup the car. That wasn't easy since there was a big variety of car types. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAN FRANCISCO, US - Reviewed by LIAM - 14 January 2019

" as above - i was especially impressed with the returning of the car - very good service - European companies could learn a thing or 2 from these guys "

" Every thing was perfect from collection to return of car - very impressed "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CINCINNATI, US - Reviewed by STEPHEN - 14 January 2019

" Excellent "

" No negatives at all most important thing was invoice was clear to read and there was no nasty hidden charges that could be signed for as that happened with another car rental company that I will never use again thumbs up alamo. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by SERGII - 14 January 2019

" Everything was fine, thanks! "

" Previously if additional driver was a spouse that was free of charge. Now this will cost $15/day which makes Alamo not so interesting choice as before. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

DAYTON, US - Reviewed by JIM - 12 January 2019

" Excellent "

" Top job "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by DERMOT - 26 December 2018

" Simple, easy, good value and hastle free. Will use again and would recommend. "

" Very helpful, friendly and nice staff. Quick turnaround both at collection and drop off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DALLAS, US - Reviewed by WILLIAM - 14 December 2018

" I would recommend auto Europe to my friends but would warn them that some of the hires at their car collection desk push the extra on to tired air passengers "

" I use Almo every year as they do not push the extras when you arrive at desk Previously I used another company who I felt pushed the extras at the desk when we were tired from a long flight "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MIAMI, US - Reviewed by PATRICK - 12 December 2018

" Will continue to recommend Auto Europe as long as they remain competitive "

" Very good experience and found them to be very efficient and courteous. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MIAMI, US - Reviewed by AIDAN - 08 December 2018

" All over wonderful "

" Excellent. Fast service at pick up point and equally the same at drop off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FORT LAUDERDALE, US - Reviewed by EHUD - 08 December 2018

" Thank you very much! for the price the cars the service!! "

" thank you "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

JACKSONVILLE FL, US - Reviewed by GERARD - 06 December 2018

" Car perfect Service excellent "

" Super no problems whatsoever very helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by EDYTA - 30 November 2018

" Easy to book a car "

" In Alamo International Airport in Orlando wanted to rent full size car. We were told to choose a car from full size range on the parking lot. Unfortunately for us there was no car which one can pack our 2 big bags into the trunk. No one help us . We packed one into the trunk the second into the back of the car. The car inside was so dirty and stained. We have rent cars with Alamo for years for example last year we were upgraded and got clean and nice Chrysler. this year was disgraceful. "

Value for Money: 3
Efficiency of Counter Staff: 3
Expediency of Drop-off: 8
Condition of the Vehicle: 1

LOS ANGELES, US - Reviewed by ELLEN KEANE - 28 November 2018

" Only issue was rental car bus, we waited 40 minutes at Terminal 2 and 9 Hertz buses went by before an Alamo one, but we would still recommend Alamo. "

" Customer service amazing, was expecting chaos on day before Thanksgiving and turned out to be hassle free. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAN FRANCISCO, US - Reviewed by ANDREW - 27 November 2018

" I feel we were misled by your company about the Ford Expedition and I would not go through your company again. I would now deal with one of the main car hire companies directly. "

" When we went to collect our suv which was supposed to be a Ford Expedition we were told it had no sat.nav and we had to pay another €250 for a Nissan Armada with a sat nav. We were informed by Ford that all Expeditions have sat.nav. "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CINCINNATI, US - Reviewed by PEDRO - 13 November 2018

" Very good "

" The card was really good, I even got an upgrade for free, my only problem was that the card was pulling to the right all the time, and when you drive 1600 miles this can be annoying, other than that my experience was really good. Thanks for everything "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ORLANDO, US - Reviewed by PAUL - 05 November 2018

" I experienced a very good service throughout and was totally satisified. "

" overall a very good service and extremely user friendly. I upgraded to a larger car at the pick-up desk which was an effortless process with no hard sell or associated stress. Very efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PORT CANAVERAL, US - Reviewed by DARREN - 05 November 2018

" All good "

" Everything was v good staff and car "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ORLANDO, US - Reviewed by EAMON - 05 November 2018

" Will recommend to other's "

" Voucher system worked really well no queuing at counter. Straight into vehicle and on your way . "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LOS ANGELES, US - Reviewed by TIMOTHY - 30 October 2018

" Best ever "

" Best ever, from being helped into the bus to being dropped at the departure terminal. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATLANTA, US - Reviewed by ROBERT - 30 October 2018

" Excellent "

" Overall it was an outstanding experience - no problems at all "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ORLANDO, US - Reviewed by DARREN - 28 October 2018

" Had a good experience in both Alamo locations "

" Was given bigger car when staff seen my father in wheelchair. Got great service from them "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

TAMPA, US - Reviewed by PETER - 28 October 2018

" Very easy to book. Very clear about what is and what is not included. I particularly like that full insurance is included in USA rentals. "

" Very efficient, friendly service for all the staff encountered. Cars are always very clean. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SEATTLE, US - Reviewed by CHARLES MUNRO - 23 October 2018

" As above - choice of vehicle in any class was very limited. "

" Choice of car was very limited. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SALT LAKE CITY, US - Reviewed by INNA - 18 October 2018

" I take the car in the SLC airoport and thoght it will be quick, but I spent there 2 hours to take the car, becouse my car was absent and I should to wait untill my car will be washing. Agent in 20 minutes after offer me new car and I agree. According to agreement contions fuel policy was - full-to-full. But when I chech car it was not full fuel. So I come back to agent and ask check this moment and tank up it. But, I was wondering that this take at all 2 hours. What I can advice you, when you give cars in rent check before give customers is it fit to conditions. "

" I take the car in the SLC airoport and thoght it will be quick, but I spent there 2 hours to take the car, becouse my car was absent and I should to wait untill my car will be washing. Agent in 20 minutes after offer me new car and I agree. According to agreement contions fuel policy was - full-to-full. But when I chech car it was not full fuel. So I come back to agent and ask check this moment and tank up it. But, I was wondering that this take at all 2 hours. What I can advice you, when you give cars in rent check before give customers is it fit to conditions. "

Value for Money: 9
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WEST PALM BEACH, US - Reviewed by SEAMUS - 16 October 2018

" Auto Europe have always delivered for us and we will continue to use the platform. Thank you. "

" Overall very satisfactory. The only slight negative was the odor in the car. We bought air fresheners to neutralize this. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ORLANDO, US - Reviewed by PAUL - 12 October 2018

" After a long flight did not need a pushy sales person trying to upgrade my car. "

" The person who dealt with me was very pushy on hiring me a more expensive car which she did. Was not pleased with her. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LAS VEGAS, US - Reviewed by RONALD - 07 October 2018

" All went very well "

" Pre check in was a great time saver and worked really well. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SAN FRANCISCO, US - Reviewed by JOHN - 06 October 2018

" Everything ran very smoothly, very satisfied "

" Very positive experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PROVIDENCE, US - Reviewed by MARIAN - 06 October 2018

" Staffeta were friendly and helpful "

" Process was simple. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RALEIGH, US - Reviewed by SONDRA - 28 September 2018

" Very happy with all aspects of the service. "

" Very happy with all aspects of the service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAN DIEGO, US - Reviewed by CHRISTIAN - 27 September 2018

" The service at the desk was rapid and much less administrative as at other rental companies. Offering a choice of cars in the selected category is another advantage of Alamo. "

" The service at Alamo was like usual excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LOS ANGELES, US - Reviewed by DECLAN - 23 September 2018

" Very good experience "

" Received a free upgrade. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LOS ANGELES, US - Reviewed by ALAN - 12 September 2018

" Overall a good experience "

" Overall a good experience, need to be careful of extras offered at desk "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NASHVILLE, US - Reviewed by ULTAN - 12 September 2018

" Same as above "

" I have been charged twice for my booking. Auto Europe took full payment with incidentals to be paid locally. After I returned the car they charged the full amount again. Now have to fight with Alamo to get back my money "

Value for Money: 1
Efficiency of Counter Staff: 9
Expediency of Drop-off: 6
Condition of the Vehicle: 10

SAN FRANCISCO, US - Reviewed by MARK - 04 September 2018

" Very good "

" Drove around California for. 10 days and had a great experience with the car. One issue I have relates to tolls, nobody has explained to me how many I went through and an indication of how much I will be charged, when I asked Alamo about it on dropping back the car they said they would be in touch but haven't heard anything about the amount yet. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by DEREK - 01 September 2018

" Great experience fast and efficient "

" They are the only rental company in Orlando that only take a swipe of your credit card other companies try to charge you extras "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LOS ANGELES, US - Reviewed by JOHN - 28 August 2018

" the experience was great. "

" Top class, will use this provider again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LOS ANGELES, US - Reviewed by HUGH - 24 August 2018

" See above. No customer relations. "

" I went to the lot and picked up one of the only available cars. On inspection, I noted damage top the registration plate. I tried to alert an employee by calling them; they studiously ignored and walked away. Being in a hurry, I photographed the damage and alerted the security person as I left. A few minutes later, as I drove along the freeway, I noted the fuel gauge was registering 3/4 and was not full as it is meant to be. That evening, I wrote an email to Alamo and guess, I have not received even the courtesy of a reply. On drop off, I alert the staff member of the fuel issue and proffered a photograph taken within minutes of pick up. His response was that there was no facility for a refund and I would be given a discount next time I hired a car with Alamo!. Chances of my using Alamo again are slim. "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 2

ORLANDO, US - Reviewed by PATRICK - 11 August 2018

" Price a little on the high side. "

" Always user friendly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BOSTON, US - Reviewed by HUGH - 09 August 2018

" Generally OK but prices not as good as some other brokers. I stayed with auto Europe on this occasion because of my previous experience but I will shop around next time "

" Overall very efficient and easy to work with. When I requested a GPS the Counter staff suggested I take an upgrade which would have an inbuilt sat nav for more or less the same price. The inbuilt sat nav was not very good and would not take zip codes so it was difficult to get precise location on a number of occasions. Given the price I paid this was poor value for money. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LOS ANGELES, US - Reviewed by GERARD - 09 August 2018

" x "

" x "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MIAMI, US - Reviewed by SARAH - 07 August 2018

" It was perfect. Car was immaculate. "

" It was seamless. Car was wonderful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DENVER, US - Reviewed by DAMIAN - 05 August 2018

" Very efficient service "

" Great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by MICHAEL - 30 July 2018

" Again, Auto Europe are so easy to deal with. We are using Auto Europe for almost 20 years and never had a negative word to say about them. Fantastic company to do business with. "

" As is always the case we had no problems with Alamo, they are always super efficient, very polite and very easy to deal with. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DES MOINES, US - Reviewed by VÉRONIQUE - 26 July 2018

" excellent "

" I have hired cars frequently from Alamo and have always been very satisfied with the service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LOS ANGELES, US - Reviewed by FRANCIS - 24 July 2018

" very satisfied "

" very satisfied "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DETROIT, US - Reviewed by MARY THERESA - 17 July 2018

" Very easy to use. You have proved to be very reliable. "

" Second time I've used this firm within the last 7 months. Excellent. Would definitely use them again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by JAMES - 11 July 2018

" Excellent "

" I am very pleased with all aspects of my experience with ALAMO. The car was great and the service and price was excellent. Will use this company again without hesitation. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PROVIDENCE, US - Reviewed by KEVIN - 10 July 2018

" Not a glitch in what can be a tricky industry from past experience. Will definitely guide towards here again "

" Only 2 in line before me. Very swift checkin, and clean return. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by DEREK - 10 July 2018

" I like using auto-europe as i find it very easy and a great service. "

" Due to thunder and lightening a lot of flights were delayed landing in Orlando so when we eventually landed and got to the car hire it was very busy. had no issues with paperwork but once we got to the garage there was no car available for me. Was asked to go to one side and was told they were preparing one for us. After a while i had to ask the staff for an update and was told it would be here shortly. When our car arrived it had not been cleaned out, there was still some rubbish in the door holders and sand on the floor or the SUV. The water bottle was empty. It looked as if the car had just arrived back and they refilled it with petrol and just gave it to me. This is my 3rd year in a row booking with auto-europe and Alamo and have to say was surprised at how bad this part was. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PROVIDENCE, US - Reviewed by BRENDAN - 09 July 2018

" Overall happy with experience "

" Rep didn't seem aware of converage of AutoEurope voucher ie he tried to sell me additional breakdown assistance but this was already in my voucher. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAN FRANCISCO, US - Reviewed by MICHAEL - 08 July 2018

" Have never had an issue when using Auto Europe. Good website and easy to navigate. "

" Alamo were very efficient, from arriving at the counter to sitting in the car only took 15mins. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PROVIDENCE, US - Reviewed by ELIZABETH - 07 July 2018

" See above about the broken elevator in the parking garage. "

" The elevator in the parking garage was broken when we arrived to pick it up and still broken almost 3 weeks later. This isn't the fault of the Alamo staff but when traveling with small kids and big luggage the escalator was a difficult alternative. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PHOENIX, US - Reviewed by GERARD - 26 June 2018

" Great value. "

" All round, extremely good. I have absolutely no issues at all. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAN FRANCISCO, US - Reviewed by ROBERT - 17 June 2018

" Overall Seamless ,Very Efficent "

" Efficient /Swift Service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

WASHINGTON DC, US - Reviewed by DANIEL - 14 June 2018

" Alamo informed me at counter that I did not have roadside assistance even though autoeurope stated I had it on my voucher. Alamo told me that I needed to pay extra for roadside assistance "

" Alamo informed me at counter that I did not have roadside assistance even though autoeurope stated I had it on my voucher. Alamo told me that I needed to pay extra for roadside assistance "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by PHILLIP - 12 June 2018

" Will only ever use AutoEurope and Alamo "

" Great service, on arrival got upgraded to a brand new premium SUV with less than 200 miles on it "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BOSTON, US - Reviewed by NIALL - 12 June 2018

" Very quick service at counter "

" Great car. Nissen Rouge. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by DAVID - 22 May 2018

" Auto Europe got me a great deal. "

" When i dropped off the car, they charged me an extra $70. I questioned the receipt and I was refunded the money. They claimed it was for insurance but I never took it out. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 9

PROVIDENCE, US - Reviewed by THOMAS - 21 May 2018

" The whole process was very easy and very good value "

" I found the experience very good and easy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LOS ANGELES, US - Reviewed by MARK - 17 May 2018

" Couldn't improve it "

" Excellent service, great rates "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NEW YORK, US - Reviewed by SERGII - 14 May 2018

" Reservation was confirmed in last minute because of weird security check "

" Vehicle was in good condition, but front camera not worked, so significant part of functionality (like adaptive cruise control, line alignment) not worked. In final receipt I see only 7 miles of mileage, but actual was ~200. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BOSTON, US - Reviewed by MICHAEL - 08 May 2018

" Most cars of a certain size these days contain GPS as standard. The booking system should make it clear if GPS aid standard in the car they are booking so it's not then listed as an add on. If you book at least a full size or SUV then GPS should be standard. "

" Dry efficient pick up and drop off (compared to the line for Avis that had 10+ people standing waiting. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LAS VEGAS, US - Reviewed by PETER - 02 May 2018

" I was very satisfied with service of Alamo. "

" I was very satisfied with service of Alamo. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ORLANDO, US - Reviewed by DAMIEN - 02 May 2018

" Great "

" Very impressed with the efficiency of the process "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SEATTLE, US - Reviewed by JOHN - 23 March 2018

SEATTLE, US - Reviewed by PATRICK - 21 March 2018

" Company should show appreciation to customers who book cars with them year after year "

" Too much pressure at desk to upgrade car and sell extras for extra fees. "

SAN FRANCISCO, US - Reviewed by REBECCA - 21 March 2018

" I love renting with you guys. It's always a smooth and easy process and the cover is great. I appreciate the transparency for my rental and the coverage provided without the hassle of all the "extras" unless I want them. "

" Alamo is my favorite company that is covered with Auto Europe. I almost exclusively choose them when booking. Not only does Alamo have the most competitive pricing, their streamlined kiosks are amazing! It's great that as a customer I can choose to beat the lines and do it myself or go to the counter if needed. The cars are always what I expect and I like that I can pick which one on the day! "

FORT LAUDERDALE, US - Reviewed by JOHN - 21 March 2018

" When I changed my booking I had to cancel my original booking, pay in full for the new booking and wait for a refund of my original payment rather than have only the difference dealt with by payment. "

" a really excellent customer focussed company which I have used frequently in the past. "

ORLANDO, US - Reviewed by YURY - 12 March 2018

" Great service, best value for money by far. "

" Got upgrade from mid size vehicle to full size. "

SAN FRANCISCO, US - Reviewed by JONATHAN - 07 March 2018

FORT LAUDERDALE, US - Reviewed by PETER - 04 March 2018

LAS VEGAS, US - Reviewed by DEREK - 02 March 2018

LOS ANGELES, US - Reviewed by ANNA - 25 February 2018

LOS ANGELES, US - Reviewed by THOMAS - 13 February 2018

" Easy to follow web page, good car selection,good value for money "

" Fast pickup by airport bus, short que at counter, excellent & knowledgable customer service representative who actually brought us to the car for proper handover. Car return friendly and completed in less than a minute "

CINCINNATI, US - Reviewed by STEPHEN - 09 February 2018

" Very efficient service well done Alamo and the team at cvg airport "

MIAMI, US - Reviewed by DAVID - 04 February 2018

" Usual excellent service. "

" good car as expected "

ORLANDO, US - Reviewed by PAUL - 31 January 2018

" No fuss website with a great selection, I will only ever use autoeurope for my car hire purchases "

" Always a pleasure to deal with "

LOS ANGELES, US - Reviewed by DOMINIC - 30 January 2018

" They tried to tell me that the insurance I had was inadequate. They also wanted me to upgrade. I had to repeatedly tell the agent that I wanted what i had ordered, and only that. Otherwise they were excellent. Very easy to pick up the car, in fact they allowed me to select any car in the section. Also, the return was seamless, it only took seconds. "

ORLANDO, US - Reviewed by DAVID - 01 January 2018

" Excellent. Pick up and drop off was a delight. Staff were wonderful. No hard selling at the counter. Great. "

ORLANDO, US - Reviewed by CELINDA - 30 December 2017

DETROIT, US - Reviewed by MARY THERESA - 22 December 2017

" Didn't try and sell other options like other car hire firms I've used (had a very bad experience with a supposedly 'top' car hire firm). Car was excellent. Fast and efficient service especially when returning car. Definitely recommend and use again. "

ORLANDO, US - Reviewed by GRACE - 05 December 2017

PROVIDENCE, US - Reviewed by JARLATH - 29 November 2017

ATLANTA, US - Reviewed by VINCENT - 21 November 2017

BOSTON, US - Reviewed by EOIN - 21 November 2017

ORLANDO, US - Reviewed by JAMES - 17 November 2017

" Good prices and good service by Alamo "

" Good service and good car. Insurance for second driver very expensive "

ORLANDO, US - Reviewed by GREG - 16 November 2017

ATLANTA, US - Reviewed by CLINT - 09 November 2017

BOSTON, US - Reviewed by DECLAN - 08 November 2017

" Booking was easy, price was competitive. "

" Online checkin saved lots of time. Experience at the desk was positive. "

ORLANDO, US - Reviewed by BRIAN - 08 November 2017

MIAMI, US - Reviewed by DARAGH - 06 November 2017

" Good prices, easy to use website "

" Friendly staff and the car was what we had ordered "

ORLANDO, US - Reviewed by BRIAN - 04 November 2017

" Have used Alamo before. Never any problems. "

MIAMI, US - Reviewed by GARY - 04 November 2017

" Fantastic service at pick up (free upgrade to a Ford Expedition) plus a swift response to an email query about adding an extra driver mid way through the hire (again a free add on). Couldn't be more helpful. Well dome Alamo "

MIAMI, US - Reviewed by JOHN - 04 November 2017

" I have booked car hire with Auto Europe on countless occasions in the past and was never disappointed. "

" Really customer focused. Very good. "

PHOENIX, US - Reviewed by THOMAS - 02 November 2017

" As usual very professional, competitive rates, comprehensive cover, no need for any extra Insurance cover thus avoiding sales pitch from rental company while collecting vehicle. "

" Very smooth hand over, vehicles are always clean and in good condition.Staff friendly, on returning car Male checking in car fetched us two trollies for our luggage without request. "

SAN FRANCISCO, US - Reviewed by EDDIE - 28 October 2017

" I was charged for fuel even though I refuelled 1 mile from the airport. Hyundai santa fe very poor ,had no power on climbs even though brand new 600 miles on clock "

LOS ANGELES, US - Reviewed by STEFFEN - 28 October 2017

TAMPA, US - Reviewed by PETER - 26 October 2017

" Good service. I had a problem with the first car supplied and had to return it. However it was changed very quickly and without any question "

ORLANDO, US - Reviewed by MARKO - 22 October 2017

" Upgraded to a Corvette from Mustang at Alamo. Absolute animal of a car. Will defenetly rent again from Alamo. Thanks "

DENVER, US - Reviewed by SHAILESH - 20 October 2017

" Easy to use, good deals "

" Brilliant customer service, quality cars and quick check-in "

MIAMI, US - Reviewed by ANDREW - 19 October 2017

" great service "

" good service "

PROVIDENCE, US - Reviewed by GARETH - 19 October 2017

" Excellent friendly staff and service "

WASHINGTON DC, US - Reviewed by FLEUR - 18 October 2017

" Everything was easy to use "

" Helpful staff and I was on the road in no-time. No issues with returning the car - it was all very smooth "

PORT CANAVERAL, US - Reviewed by DARREN - 15 October 2017

" Very happy with service from auto europe, 1st time to use them, will definitely use auto europe again, "

" Very satisfied with service i received from alamo, got nice car and great service from mykael at the counter, also got complementary bus from port terminal to car hire offices, "

BOSTON, US - Reviewed by PETER - 15 October 2017

" There were no cars available when we arrived at 11am on Sunday 8th , there were lines of people outside with suitcases . There were no cars available from Alamo. In the airport either. All parties there had prebooked so one asks how this can happen. The one lady behind the desk was doing her best and apologising publically all the time she also gave a fuel allowance as a gesture . But the office was full no chairs and lashing rain outside! When the car finally arrived id say it was afew years old and showing fatigue, but as we pulled out it made a funny noise but i knew no point in going back looking for replacement! This continued when cold only,for duration also while cruising on highway there was a radio hiss constantly from engine. "

PORTLAND ME, US - Reviewed by DAVE - 15 October 2017

" trouble free "

BOSTON, US - Reviewed by NIALL - 11 October 2017

" Very slow at counter with long Q on a Saturday evening "

ORLANDO, US - Reviewed by DEREK - 10 October 2017

" very efficient service, web site easy to use and booking was quick and easy. "

" tried to sell us sat nav, but because we go regularly to orlando did nt get it. However the car we had already had it in it. I would have been annoyed if we had purchased a sat nav only to find it already installed in the car, the staff should know the info, Also tried to sell us insurance to cover lost keys etc, telling us we only had the basic insurance. "

PROVIDENCE, US - Reviewed by CHRISTINE - 04 October 2017

" Very helpful and informative "

MIAMI, US - Reviewed by MICHAEL - 02 October 2017

ATLANTA, US - Reviewed by PETER - 26 September 2017

" There should be better signage for car rental returns, very confusing for people who are not familiar with the airport. "

LAS VEGAS, US - Reviewed by VITALIY - 22 September 2017

LOS ANGELES, US - Reviewed by ZBIGNIEW - 19 September 2017

" The shuttle bus driver who took us back to the airport was very funny and helpful.He said his name was Aaron H. "

" I didn't speak to a desk staff member but I used the machine instead. It was very good and I could save up a lot of time not standing in line. "

ORLANDO, US - Reviewed by AIDAN - 15 September 2017

" Very professional service "

" Top class, no fuss. "

CHARLOTTE, US - Reviewed by ALAN - 14 September 2017

" Excellent.this was our first experience of renting a car anywhere so we were apprehensive.but the website was very well done and easy to navigate and everything was broken down so you knew exactly what you were getting and what you weren't.very grateful for your assistance with our booking everything went smoothly "

" Alamo were excellent to deal with at the counter and by the way there area was the longest queues compared to other agencies everything went smoothly.would highly recommend Alamo and you guys could not fault anything from Our experience "

ORLANDO, US - Reviewed by MARCIN - 14 September 2017

ORLANDO, US - Reviewed by CORMAC - 08 September 2017

HARTFORD, US - Reviewed by ANTHONY - 06 September 2017

" Staff not pleasant. I tried to get me to agree to to an upgrade "

LAS VEGAS, US - Reviewed by CLINT - 04 September 2017

MIAMI, US - Reviewed by ANDREW - 03 September 2017

" Alamo were very quick and organised. Cannot fault them "

ORLANDO, US - Reviewed by ENRICO - 03 September 2017

SALT LAKE CITY, US - Reviewed by CLINT - 01 September 2017

ORLANDO, US - Reviewed by DONNA - 28 August 2017

" There was a price discrepancy for additional drivers based on your contract and the price demanded by the clerk at the desk working for Alamo. This caused additional uncounted for costs. I would recommend this is fixed. "

" Per above reason the clerk was in no way helpful and shoved us to the side to deal with his next customer. We had to call Autoeurope ourselves to try resolve the issue and then wait for another clerk to assist us. "

TAMPA, US - Reviewed by JOSEPH - 19 August 2017

BOSTON, US - Reviewed by ELEANOR - 11 August 2017

" The Garman device was difficult to use and caused some issues . If we had been given some basic street maos of Boston it would have been helpful. I thought extra charge of $75 to drop at different Alamo office at end was harsh add on . "

MIAMI, US - Reviewed by KAROLY - 18 July 2017

" I did not get Chrysler 200, but just an old-fashioned Jeep Patriot. After all, my credit card was unreasonably charged. "

WASHINGTON DC, US - Reviewed by JOHN - 13 July 2017

ORLANDO, US - Reviewed by ALAN - 11 July 2017

DENVER, US - Reviewed by PATRICIA - 10 July 2017

" Easy to use and good prices which includes insurance "

" Service was good, but felt added pressure for need to take extra roadside insurance or streaming radio service "

BOSTON, US - Reviewed by JOHN - 09 July 2017

" Easy and enjoyable experience renting car on website "

" Fast, friendly and efficient counter service, much appreciated after a long flight "

LOS ANGELES, US - Reviewed by JOHN - 04 July 2017

" My father was taken ill on June 10th. It was a family emergency and I spend June 10th, 11th and 12th in Hospital in Dublin with him. I called Autoeurope to let them know that we were late picking up the car - and would not arrive on June 13th. Autoeurope associate told me that they had to cancel booking and charge me Euro 250 - and make a new booking When I asked for a supervisor, he rudely asked me "if I had read the terms and conditions". When I informed him i was looking for help here and not to be condescended to, he promptly told me he was cancelling my booking (no redund) Unbelievable. The alamo guys were great when I arrived in US. Autoeurope behaved disgracefully. Especially, with our family tragedy. "

" great "

LOS ANGELES, US - Reviewed by SEOIRSE - 02 July 2017

ORLANDO, US - Reviewed by ALAN - 30 June 2017

NASHVILLE, US - Reviewed by ROGER - 26 June 2017

" I found the Alamo location very convenient both for collecting and returning the car, as it is situated at ground level at the airport and so you don't have have to haul your luggage too far to access it. "

" Staff very helpful when it came to explaining details of the car. "

ORLANDO, US - Reviewed by JOHN - 25 June 2017

" Had a flat tire, took ages to locate donut spare as there was no owner manual in vehicle to assist, would recommend basic laminated info card be left in vehicles of this type. Great service overall though "

SAN FRANCISCO, US - Reviewed by STACEY - 20 June 2017

" Excellent service, super friendly staff. "

ORLANDO, US - Reviewed by TONY - 20 June 2017

LAS VEGAS, US - Reviewed by LEONARD - 19 June 2017

NEW ORLEANS, US - Reviewed by ROMAN - 17 June 2017

GREAT FALLS, US - Reviewed by MICHAEL WILLIAM - 17 June 2017

MIAMI, US - Reviewed by HUGH - 10 June 2017

" Auto Europe got me a better price than going direct. I paid extra for a gps but could have saved this cost as car had wifi and I could have use my phone to navigate. It would be helpful if Auto Europe had determined if car had wifi beforehand "

" See above re GPS "

ORLANDO, US - Reviewed by COLM - 10 June 2017

" No hidden charges, pay the price you see "

" On line check in was a great time saver "

ORLANDO, US - Reviewed by JOHN - 08 June 2017

" Excellent service, there was a mix up but it was settled very well. "

ORLANDO, US - Reviewed by MICHAEL - 06 June 2017

ORLANDO, US - Reviewed by DEREK - 01 June 2017

BOSTON, US - Reviewed by ANTONIE PAUL - 25 May 2017

" Please add clear info on Mandatory Toll device to for a fee of more or less 20 Euro at Boston Airport rentals. "

" Please add clear info on Mandatory Toll device to for a fee of more or less 20 Euro at Boston Airport rentals. "

DENVER, US - Reviewed by OLEG - 19 May 2017

" Obtrusiveness of Alamo-consultants "

ORLANDO, US - Reviewed by RYAN - 15 May 2017

" Always have the best price and complete rental packages. "

LOS ANGELES, US - Reviewed by JOHN - 02 May 2017

" Customer service on site could not have been better thanks too all. Will recommend you to my traveling friends and family. "

HOUSTON, US - Reviewed by STACEY - 28 April 2017