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THRIFTY DENMARK CUSTOMER REVIEWS
- 7
- 6.7
- 6.4
- 7.1
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
THRIFTY DENMARK Car Rental Reviews
Average Rating for Thrifty :
Showing Results 1 to 7
Page 1 of 1
COPENHAGEN, DK - Reviewed by BARRY - 29 August 2022
" It was my first time hiring a car on holiday, I loved the freedom of having my own transport. Would definitely recommend it to anyone who wants to see lots of a country in a short time. "
" Thrifty car rental are brilliant. They made everything very simple from check in to the drop off. 10/10 will definitely be back again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
COPENHAGEN, DK - Reviewed by MALTE - 21 June 2022
" Good value rental comparison and good value excess waiver "
" It was a very smooth experience, and the counter staff were very nice to deal with. Car group reserved was not available, and free upgrade was provided. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
COPENHAGEN, DK - Reviewed by PATRIK - 06 July 2019
" See above "
" Had to wait for car. Got a ds3 which was great to drive but headlights didnt work and discovered it when i was two hours away from AirPort . "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 3
COPENHAGEN, DK - Reviewed by MICHAEL - 08 August 2018
" I had a very bad experience. I knew the morning of our travel that we would not make it to the office before it closed at 11 pm. I called autoeurope and tried to change pickup time until the following morning. According to Autoeurope staff this was not possible and advised that I contacted Thrifty directly. Staffmember did put my flight number on the booking. I did not get through to Thrifty but to the mothercompany Hertz. The staff member told me that I could not change booking but that they would wait at least an hour. Unfortunately, our plane got severely delayed and we were not out in arrivals until 2.30 am. We decided to leave the airport and returned the next morning to pick up car. We were told that our original booking was void, that we could not get our money back but was offered a car from Hertz at twice the price of that of the original Autoeurope booking. I am very annoyed that I could not change the pick up time when I wanted, that I was not encouraged to change it with car rental company, that my money are lost despite the fact that I rent a car from the same company (Hertz/Thrifty) and that a contract is not honoured. "
" I had a very bad experience. I knew the morning of our travel that we would not make it to the office before it closed at 11 pm. I called autoeurope and tried to change pickup time until the following morning. According to Autoeurope staff this was not possible and advised that I contacted Thrifty directly. Staffmember did put my flight number on the booking. I did not get through to Thrifty but to the mothercompany Hertz. The staff member told me that I could not change booking but that they would wait at least an hour. Unfortunately, our plane got severely delayed and we were not out in arrivals until 2.30 am. We decided to leave the airport and returned the next morning to pick up car. We were told that our original booking was void, that we could not get our money back but was offered a car from Hertz at twice the price of that of the original Autoeurope booking. I am very annoyed that I could not change the pick up time when I wanted, that I was not encouraged to change it with car rental company, that my money are lost despite the fact that I rent a car from the same company (Hertz/Thrifty) and that a contract is not honoured. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
COPENHAGEN, DK - Reviewed by PIPPA - 06 August 2018
" AWFUL "
" My driving licence was stolen and I was not allowed to transfer my booking into my husband's name so he could rent the car. We had to make a fresh booking (with a different company) and therefore lost our money. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
COPENHAGEN, DK - Reviewed by DAVID - 06 August 2018
" Very good experience overall "
" I had to return to the counter to log damage to the car. The return kiosk in the carpark was closed on return. But overall I am very happy. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
COPENHAGEN, DK - Reviewed by ANDREA - 22 June 2018
" Value for money, good quality. I can recommend. "
" Very long wait at desk at pick up. There should have been more staff availabke. Apart from that, all giod. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10