SMART MALTA Car Rental Reviews

LUQA, MT - Reviewed by VISHNU - 25 April 2025

" I bought a voucher from auto Europe which clearly says cdw covered for an excess of 1650 euros. I had to pay 465 euros for a scratch repair at rental desk. I claimed for a refund from auto Europe and their refund dept has rejected the claim saying I haven't paid for this. There voucher clearly says what's included in rental and cdw is mentioned there. Wastage of time and money going with auto Europe. "

" Smart car rental is a torture. Don't waste your time and money with these guys. On the day of renting I had to queue for an hour just to enter the office where only 2 person are sitting with rentals. A third person was roaming around with no assistance to the people waiting in queue. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1