SIXT GREAT BRITAIN Car Rental Reviews

BIRMINGHAM, GB - Reviewed by PAUL - 27 March 2025

" I hate this issue with alleged minor damage. A used car with four small scratches already is no different from a car with four scratches. It puts me off renting cars except when absolutely necessary. "

" They say there was a scratch on the car when we returned it. We find this hard to believe. I'm waiting to see how much they will charge me. "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 5

NEWCASTLE, GB - Reviewed by JENNIFER - 10 July 2024

" As above "

" Desk staff was very friendly and the pick up and drop off procedures were very easy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by ROGER - 23 March 2024

" Have booked with auto Europe many times and hired cares with unlimited mileage. Only found out on returning the car there was a mileage limit of 300 miles. Had to look really closely at voucher to find this detail. Will be unlikely to use auto Europe again after this ☹️☹️ "

" Very efficient and friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LONDON, GB - Reviewed by ANTHONY - 20 February 2024

" I would recommend completely, just wish more signs for rental returns. "

" Fabulous service with friendly staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MANCHESTER, GB - Reviewed by FLORIAN - 08 February 2024

" Easy as always "

" First car we received had an issue with the key and wouldn't start intermittently so we had to change the car. sixt staff was very helpful, friendly and professional about it though "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 5

MANCHESTER, GB - Reviewed by COLIN - 27 December 2023

" As expected. Would book again "

" As expected. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BIRMINGHAM, GB - Reviewed by KIERAN - 19 June 2023

" Not impressed! "

" Long delays checking in. Only one person working on check in counter, who was rude and dismissive to my wife. No printed paperwork was supplied. Car was old and scratched. As we didn't have a printed diagram of car detailing damage, we took the precaution of videoing existing damage. Lucky we did - after returning the car (the person who received the car insisted he didn't need to check it with us once it had been refuelled, which it was) we were emailed a report telling us we had damaged the front passenger wheel rim. Luckily we had already documented this damage on video on pickup. Not impressed with Sixt. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

INVERNESS, GB - Reviewed by MARY - 23 May 2023

" Good choice of cars "

" Friendly and helpful staff. No delays with pickup bi's or counter staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRISTOL, GB - Reviewed by EOIN - 08 May 2023

" top class service "

" top class service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRISTOL, GB - Reviewed by IVAN - 09 December 2022

" Always book through AutoEurope. They have the best rates. Any issues have been sorted out by their very efficient staff. "

" Very efficient pick up and drop off. No delays. Staff very pleasant. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BIRMINGHAM, GB - Reviewed by KEVIN - 26 September 2021

" Jamie the Sixt customer representative at Birmingham Airport could not have been more helpful "

" Jamie the representative of Sixt that we dealt with deserves special mention for his outstanding level of customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LONDON, GB - Reviewed by COLIN - 16 December 2019

" Already said. "

" Excellent service from helpful staff. Only criticism was we had to pay insurance twice. For the overall experience it didn't matter. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LONDON, GB - Reviewed by DÓNALL - 08 July 2019

" Speedy check in with counter staff when I said I was in a rush. "

" at the collection counter I said I was in a rush, the counter staff operative Daryl said he would get me checked out as quick as possible and he did . Excellent speedy service with only a short queue. The car supplied was lower category than what was booked fabia instead of a c4 cactus and as I was the first person to drive it I found there was no aerial = limited radio reception for the days use. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

GLASGOW, GB - Reviewed by ANDREW - 15 May 2019

" Trouble free. "

" Solitary counter staff meant a very very long wait in queue. 45 minutes. Staff was helpful but we were subjected to a lot of attempted upselling. No manual car available. Car had just been washed and wet making it impossible to check for damage. There was some scuffs, insects stuck to car also. Car lot staff was friendly. "

Value for Money: 5
Efficiency of Counter Staff: 2
Expediency of Drop-off: 8
Condition of the Vehicle: 3

GLASGOW, GB - Reviewed by KEITH - 14 August 2018

" A very comfortable and pleasent car hire/ driving holiday. "

" We had no delays or hassle at any time while driving or collecting and returning the car. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GLASGOW, GB - Reviewed by FRANK - 31 July 2018

" I am very satisfied with the overall experience "

" overall it was a hassle free experience from pick up to drop off. Staff were friendly and attentive. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LUTON, GB - Reviewed by MICHAEL - 26 July 2018

" Good value, quick booking "

" Helpful and friendly. Good customer service and shuttle to airport termial. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MANCHESTER, GB - Reviewed by LIAM - 12 February 2018

" The gentleman I dealt with (James) was beyond professional, an absolute pleasure to deal with and a credit to Sixt "