" See above for full poor experience "
" The first car we rented, lights did not work- it was due its service and it was very dirty. They didn't have a car to exchange, came back next day and had to accept a smaller car, that was also dirty, whole glove compartment fell out when I opened it.. very disappointed with whole service- they had a take it or leave it attitude "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
" Please see number 3 for explanation. "
" Car was in poor condition. Engine warning light was permanently on. Told it was okay. Glass in centre console was broken. Front hubcap wheel missing. Upholstery front and back was badly stained and dirty. Two rear tires were badly worn. Very unsafe. Condition of the car outside was very badly scratched and dented. First car that we were offered had no rear driver side rear lights working. Second car had one broken rear tail light. Throughout our holiday it felt like we were driving a wreck. I would not drive a vehicle of this standard at home. The clutch felt that it would give out at any time. They told me that the vehicle had just been serviced..... Very unsatisfactory vehicle and experience. "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 2 Condition of the Vehicle: 1
" It's getting less and less... quality of vehicles hasn't been great the last few times I've used the website. "
" The first car we were given was in terrible shape. Cracked windshield, broken side mirror, worn out clutch, body damage, not clean. When asked for a different car we were downgraded a class and didn't get the upgrade we paid for. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" I always find the best deals! I've been a user of this service for nearly 10 years and I always recomment it to everyone. "
" Easy hiring, efficient service and cordial staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Sicily by car should not be an option for Auto Europe. The car given to me did not meet basic critters for safety. "
" Car had 94000 kilometres on the clock, a lot of scratches, tyres were not inflated properly and no washer fluid. Basic security checks not there. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 3