PAYLESS ICELAND Car Rental Reviews

KEFLAVIK, IS - Reviewed by VASILE - 13 March 2023

" Easy and straight forward "

" Easy and straight forward "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFLAVIK, IS - Reviewed by SARAH - 24 October 2018

" Easy booking "

" Counter pick up slow, but staff friendly and courteous. Significant amount of additional damage on car not noted in damage form when rental contract signed at counter, we were advised to inform staff only on drop off. On drop off, staff tried to say we had caused it despite us having video of the existing damage - in the end no problem and we should not be charged for this. Car was meant to be full on pick up but wasn't - we were told at counter that it was "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 5

REYKJAVIK, IS - Reviewed by PATRICK - 09 May 2018

" As above "

" The car was dirty. There was damage on it not marked on sheet provided which meant returning to collection desk. Return process was very inefficient and lengthy "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 1

KEFLAVIK, IS - Reviewed by KEVIN - 07 March 2018

KEFLAVIK, IS - Reviewed by MICHAEL - 20 November 2017

KEFLAVIK, IS - Reviewed by SARAH - 24 October 2017

REYKJAVIK, IS - Reviewed by ANDREW - 04 August 2017

KEFLAVIK, IS - Reviewed by CAITRIONA - 11 December 2016

" Staff were exceptionally helpful every step of the way, collection and return were quick and efficient. "

KEFLAVIK, IS - Reviewed by PADRAIC - 29 October 2016