" Fine "
" the staff at the airport counter were nice, but you had to walk, with all you luggage, to get the car and there, the staff were difficult to find and it took some time. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 4 Condition of the Vehicle: 8
" The issue was with the same people doing returns and rental. Renters were frustrated and services was so slow. The 2 workers spoke to me in a aggressive, customer blaming manner I rarely experience. The system I pointed out was not working. The workers at the SixT desk beside Avis Budget got through renters quickly.. "
" There was a que which moved very slow for pick up, 2 people working the desk with lots of people being served without joining the que, when several customers queried this we were told returns were prioritised, however lots of the returners argued about their retuen bill which caused further delay. When I raised that service was very slow I was told I had a bad attitude and they would be slower because I put them under pressure. When my turn did come they closed the doors for the desk advising their system crashed and all forms had to be done by hand. Then they advised my credit card was refused by my bank despite there being more than sufficient credit being on the card. I was advised the only way I could get the reserved car was to pay e143 for total insurance which I felt I had to pay. The whole process took over an hour and a lot of customers shared our frustration with service and issues with cards. The airport was v v busy+ chaotic. I was v v frustrated, worst car rental experience I ve had. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" I am satisfied about your company. I wish success your Company. "
" Very profesional and helpful personal. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It's located 100m from airport, but price is very nice and cars are new and good. "
" Best value in car hire. I would not book through anybody else "
" Great service brilliant staff "