KEDDY GERMANY Car Rental Reviews

MEMMINGEN, DE - Reviewed by BRIAN - 27 March 2025

" Autoeurope is a fantastic company for which I have no hesitation to recommend to friends and family, "

" Wheel damage estimated immediately and paid with no delays encountered. Pleasant staff at all times, and quality vehicles. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MEMMINGEN, DE - Reviewed by SEAN - 23 September 2024

" Very efficient and quick collection of the vehicle. Very happy with the vehicle. Very helpful and friendly staff. I will use this rental company again. "

" Very efficient and quick collection of the vehicle. Very happy with the vehicle. Very helpful and friendly staff. I will use this rental company again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HAHN, DE - Reviewed by BRIAN - 07 August 2024

" HIgh specification car in great condition. We were delighted to keep it that way. "

" Keddy immediately responded to a windscreen defect with first car being offered for rental and offered another. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MEMMINGEN, DE - Reviewed by WOLFGANG - 09 May 2024

" Fraudsters - Stay Away "

" Car was a wreck with 82000 km. Staff tried to scam me for money at return. Never again. Fraudsters. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 1
Condition of the Vehicle: 1

MEMMINGEN, DE - Reviewed by ASHLEY - 07 April 2024

" Overall really good. Happy to have chosen AutoEurope and Keddy "

" They were really good. Only one comment - Cross border fee was more expensive than on the AutoEurope booking form (€37.47 v max charge stated as €30) "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MUNICH, DE - Reviewed by RICHARD - 06 April 2024

" no problems but the van should have a height warning inside "

" i did no9t even rent with keddy ! above answers refer to my rent with Europcar ! "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BERLIN, DE - Reviewed by GARRET - 29 February 2024

" Overall a good experience, and would recommend! One negative, the "Premium station surcharge" although only €10.85, I wasn't aware of any charge until I got home and received the invoice and still unsure what it relates too?? "

" Pickup was easy, car was spotless, also got the option of either manual or automatic transmission. Only negative being the overselling of insurance we found tiresome! "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BERLIN, DE - Reviewed by EWAN - 13 June 2023

" So far never had to deal with you directly. So, all good. "

" Staff was friendly, but the vehicle had more scratches than documented. The office and collection point is 10 min walk so had to run back and forth between office and collection point 4 times with reporting of issues. Eventually changed out the vehicle, because one of the tyres were dangerously damaged. Shouldn't be up to customer to have to over sea safety of a vehicle. If I didn't meticulously went through everything I could've been in trouble. Plus took 1 and a half hours extra to get on the road. "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 1

MUNICH, DE - Reviewed by ANCA ILEANA - 18 September 2022

" experienta reusita "

" Vehicolul a functionat excelent,darin interior se fumase si era un miros foarte neplacut "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

HAMBURG, DE - Reviewed by DIRK - 18 October 2019

" All fine "

" Everything was satisfactory. Although I understand that apparently feedback doesn't make a difference as I never got contacted regards my negative previous experience with Buchbinder. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MUNICH, DE - Reviewed by MARCO - 01 September 2019

" On your website I booked the category Volkswagen Passat Estate or similar. After booking I called Europcar/Keddy to make sure for a specific car. There I got the information that the category which I booked doesn't contain VW Passat Estate. It is not the first I see this with your offers. I had the same situation last year but there I just then paid the Upgrade to the Volkswagen Passat Estate. There I am not happy with you. Offering a category with a different car picture showing up. I am expecting to get this car what you advertise or very similar car. Passat is the category JWAR but we got Skoda Octavia which is the category IWAR. There I am very very unhappy. "

" We have already rented cars many times but this was one of the worst experience we ever had. For a Company like Europcar it is unacceptable. 3 bad things: 1. I arranged already via phone earlier (3-4 weeks in advance) to get a specific car. From the list For this category I asked for the Mazda 6 Estate or Hyundai i40. We got a Skoda Octavia. There were no other Cars available and she said that she hasn't seen Mazda for long time. Well why I get this offered on the phone? When we went down to the Garage there we saw 2x Hyundai i40 left - to the comment there are no other cars left! 2. Inside of the car we smelt cigarette. We have 2 kids and I had on this trip from Munich to Hamm - headache. 3. We waited 1.5 hours until we got our car. Totally bad service. "

Value for Money: 4
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 4

STUTTGART, DE - Reviewed by GORDON ANDREW - 04 January 2019

" Overall we had a good experience. "

" We were given a car with 'no damage', however when we inspected the car before leaving, we found numerous scratches, including two long scratches on both sides of the roof. Had we not seen them, we would have been held responsible for the damage. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

MUNICH, DE - Reviewed by MEABH - 02 September 2018

" Overall experience was pleasant but drop off needs to be explained on pick up or email sent before drop off explaining where and how. "

" For the most part the rental was very good. However trying to drop back the car in Stuttgart was very difficult and not very well laid out "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 4
Condition of the Vehicle: 8

MEMMINGEN, DE - Reviewed by BRIAN - 20 July 2018

" Just a special experience, as it was my firrst time in 30 years of renting to be given a new car <10km, and an Audi A4 Avent. "

" Beautiful car, and pleasant staff. Speedy and efficient at collection and closed out my contract swiftly upon my return. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MEMMINGEN, DE - Reviewed by TOM - 04 July 2018

" Very helpful desk in Memmemin airport "

" Happy with service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MUNICH, DE - Reviewed by ROMAN - 13 February 2018

MUNICH, DE - Reviewed by ENACHE - 12 February 2018

" +++ I have positive experience renting via AutoEurope. - The website design has a flaw, to me it was not clear that banner info (with details about additional driver free and included winter tyres) is placed below the selected car. I assumed that banner is on top of selected car. This caused me to miss an offer with additional diver included. "

" +++ Waiting time was very good. Checkout in Munich airport is very well organized, procedure was fast.The - Europcar desk clerk wanted to offer me an upgraded car, with only 25 eur more. He did not mention this is per day :-) Luckily, when we reviewed the price, I asked why I have to pay 200 eur more instead of 25 eur. I suggest that desk clerk should specify more clearly this detail to the customers, that price is per day or per whole rental period. To avoid confusion and unpleasant situations. "

WIESBADEN, DE - Reviewed by ANDREY - 25 October 2017

MUNICH, DE - Reviewed by JOSEPH - 01 June 2017

" Car in excellent, almost new `condition`, well-priced. Navigation system a bit wonky but still invaluable. Europcar easy to deal with. "

HAHN, DE - Reviewed by FILIPPOS - 18 May 2017

MEMMINGEN, DE - Reviewed by ELAINE - 29 March 2017

FRANKFURT, DE - Reviewed by AUGUSTIN VASILE - 24 March 2017

" I have only one problem. My deposit was not reimbursed yet. I was told that I would receive the money in 3 days and 5 days have passed. "

MUNICH, DE - Reviewed by IVAN - 15 March 2017

" Works as expected "

" Europcar quality service at a discounted price "

MEMMINGEN, DE - Reviewed by PETER - 28 February 2017

" I had to wait 1.5 hours to collect my car When I dropped it off they tried to claim I had damaged it even though it was marked when I got it. "

MEMMINGEN, DE - Reviewed by CRISTINA - 09 January 2017

" Very, very friendly staff and, although the queue was long, it moved fast, thanks to the efficiency of the staff. 10/10 "

MUNICH, DE - Reviewed by DEREK - 16 December 2016

" Extra driver fee was relatively high, more than half the cost of hiring the car itself! "

FRANKFURT, DE - Reviewed by PAUL - 26 October 2016

" The contract was for an automatic transmission, but they did not have one available so received a manual car. Unsure whether their was any price difference in my favor. "

MUNICH, DE - Reviewed by JAMES - 20 October 2016

" Very quick to process. Excellent car, "

" as above "

HANOVER, DE - Reviewed by BRIAN - 15 September 2016

MEMMINGEN, DE - Reviewed by WILLIAM - 11 September 2016

" No problems at all pick up and return went smoothly "

" Our first time with KEDDY but just like Eurocar and very efficient "

FRANKFURT, DE - Reviewed by ANDREW - 30 July 2016

" Europcar (the pickup point) told us that if we returned the car a day early we would get a day's refund, so we went out of our way to return the car early and changed our travel plans, only to have Eurocar reneg on their agreement when we dropped of the car. For this reason I and our company plus clients couldn't use your service again (you need your own staff who know what they're talking about). "

" No one from Keddy was working at Frankfurt.. Only Europcar who didn't understand the rental agreement. "

MEMMINGEN, DE - Reviewed by PATRICK - 03 August 2015

" Our only quibble...the cost of adding a 2nd driver is a bit high? Otherwise all is great,Good company to deal with. "

MEMMINGEN, DE - Reviewed by FIONNUALA - 05 July 2015