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IRELAND CAR HIRE REVIEWS
Car hire reviews in Ireland
Ireland is an island nation overflowing with tradition, culture and history. Home of many great authors, the great pubs, visitors will no doubt have plenty to see and do during their visit. Dublin is the country’s capital city, and a place with world-class museums, art galleries and vibrant entertainment. Heading out into the lush Irish countryside you’ll find green rolling hills and the Wild Atlantic Way – great for driving along. For some authentic Irish charm, visit some rural villages, some of which even speak Gaelic. Cork is another Irish city popular amongst tourists for its student atmosphere and lively entertainment
With 65 plus years of car hire industry experience, Auto Europe provides competitive car hire rates, regular deals and an award-winning customer service support worldwide. Customers can hire regular cars, luxury cars and motorhomes from a variety of convenient global locations. With a large vehicle fleet to choose from, you’re sure to find the right car hire deal for your budget. Consult our Ireland car hire reviews to see what previous customers have said of our great service.
AUTO EUROPE IRELAND Car Rental Reviews
Average Rating for Auto Europe :
DUBLIN, IE - Reviewed by EVIN - 19 September 2025
" Great experience, would recommend "
" Great service, no issues at all with Europcar. The car was clean and worked well. Pick up was easy and drop off at the airport was even easier. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by TODD - 06 September 2025
" Happy with all aspects except the return. Just took longer than it should have, but otherwise everything was fine. "
" Very happy except for the return. Had to stand in line for quite some time just to drop off the keys, which seemed very inefficient compared to the rest of the operation. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BRIAN - 05 September 2025
" overall positive "
" Overall positive. Friendly, helpful staff, had to wait for the car but no big deal. Very efficient drop-off. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KERRY, IE - Reviewed by UWE MICHAEL - 01 September 2025
" Smooth booking process, consistently good prices, and if cancellation is necessary, this also works without any issues. "
" Smooth collection, sufficient staff at the counter and at the return point in the car park. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by FINOLA - 31 August 2025
" Comments as above. I have photos of both cars, if you would like to see. "
" I am arrived at Europcar around 8 pm on the Friday night. There was only one desk open., although plenty of staff hovering in the background. I got to desk after 20/25 minutes wait. I was told I didn't have full Insurance cover even though I paid extra with Autoeurope. I paid 1,800 Euros deposit and was told there were 4 damages to car. When I found the car it was absolutely filthy on the body. Covered in thick mud. Impossible to see damages. I returned to the office and had to queue again. "Sorry about that Madame. We'll give you another car". When I finally found the car, it was dark. I found two damages , as stated. The following morning I noted about 6 patches of scratches on the bonnet. I took photos and sent with e mail to Europcar. My week's holiday was ruined, worrying about these damages. When I brought car back, they said it was ok. In summary, terrible customer service .and poor cars. I have previously rented with Europcar in Cork and everything was perfect "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
SHANNON, IE - Reviewed by JAMES - 27 August 2025
" Baby car seats could be better quality "
" Good company to work with "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PHILIP - 12 August 2025
" Pick-up was handled very efficiently. The car exceeded our expectations. The car could have been cleaned better on the inside prior to being handed over. "
" Everything went smoothly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SHANNON, IE - Reviewed by DYMPHNA - 27 July 2025
" The map outlining previous damage to car was too small/ unclear and worried me as I wasn't sure which scratches were already there "
" The only way it could be better is drop off to collection point "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by NOTAR - 20 July 2025
" All things super "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SUSAN - 19 July 2025
" The Auto Europe website did not make insurance requirements clear. I felt this was so we had to spend more money at pick up and be forced to use their insurance. The requirement for the international driving permits was also not clear on the website. We obtained the permits and brought them with us, but no one ever asked to see them. Apparently we would have only needed them if we got pulled over or got in an accident. "
" Pros: -car was ready at the time requested, and was exact make, model, hybrid, automatic that we requested -drop off was quick and easy with an immediate shuttle ride to airport terminal Cons: -car was very dented and scraped up. When I picked up car, they wanted me to sign off on the damages without even coming outside to look at car with me. I took my own photos and videos of damages before leaving lot. -I was not allowed to use my own car insurance through my credit card even though I brought proof of it, and they insisted I had to use their insurance which ended up costing 167 euro for a 5 day rental. Very frustrating and cost more than anticipated. -at drop off, the fuel line was just slightly below the completely full level and they charged me 25 euro for this. Very frustrated at that. I would rent from another company next time. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
SHANNON, IE - Reviewed by SHAHID - 18 July 2025
" Above "
" Everything was perfect. But petrol was given to us on 1/4 of a tank so when we dropped it back like this we got a 100 euro fee. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARGARET - 14 July 2025
" It was all perfect , Thank you "
" Very efficient, friendly and my £2k deposit came back quickly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANTONIO EDUARDO - 13 July 2025
" The car was very damaged, including when I was driving in motor way there was one piece that was loose putting me and my family in danger "
" The car was very damaged, including when I was driving in motor way there was one piece that was loose putting me and my family in danger. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 2 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by JOHN - 13 July 2025
" Great value car hire and seemless checkin "
" Easy & quick counter experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CLINTON - 12 July 2025
" The staff in the airport and off-site were all friendly, personable and answered all of our questions. We were very happy.. "
" Our customer service rep was so friendly and knowledgeable. All the staff was great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by COLIN - 10 July 2025
" I like using autoeurope. Saves wrangling with rental companies trying to upsell "
" Service from Carhire was good considering how busy they were "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by RYTIS - 30 June 2025
" Car its ok little bit dirty samone socks left in the car. "
" I paid full insurance. But the company Thrifty demanded to take 2700€ from my credit card. My credit card limit was only 2000€. The credit card rejected it, so I had to pay another 28€ for each day.Basically I paid double for insurance bad experience. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
DUBLIN, IE - Reviewed by MICHAEL - 27 June 2025
" Agents spoke poor english "
" Expired tax disc resulted in ticket "
Value for Money: 5 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 3
DUBLIN, IE - Reviewed by BILLIE - 19 June 2025
" I have to pay lot of money for the insurance "
" Car hire is ok but the problem is that cars not available and also the increase price with insurance per day more than the rented price "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ARKAN - 13 June 2025
" Very bad experience I have & carhire run by Europcar if u can avoid this place, I over hear them tell people who don't no about insurance they make them to purchase extra insurance, u do have base insurance in every company in the world "
" Very bad experience I have & carhire run by Europcar if u can avoid this place, I over hear them tell people who don't no about insurance they make them to purchase extra insurance, u do have base insurance in every company in the world "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by VAIBHAV DEEP - 12 June 2025
" Good "
" Good "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by KHALID - 12 June 2025
" **⚠️ Beware of Misleading Car Hire Practices – Classic Bait and Switch!** I booked a 7-seater SUV online and selected a Skoda Kodiaq as the cheapest option. I then paid **€200 extra** to upgrade to a **Peugeot 5008**, which was shown as more spacious and suitable for my needs. But when I arrived to collect the car, I was handed the **same Skoda Kodiaq** I had chosen to avoid. The excuse? A hidden disclaimer saying *"Peugeot 5008 5+2 pax or similar – Intermediate SUV."* This is a **deliberate bait-and-switch**, using vague language to mislead customers and charge extra for no actual upgrade. Totally unacceptable and deeply disappointing. **Be careful – double-check everything before you pay.** I won't be using this service again. "
" **⚠️ Beware of Misleading Car Hire Practices – Classic Bait and Switch!** I booked a 7-seater SUV online and selected a Skoda Kodiaq as the cheapest option. I then paid **€200 extra** to upgrade to a **Peugeot 5008**, which was shown as more spacious and suitable for my needs. But when I arrived to collect the car, I was handed the **same Skoda Kodiaq** I had chosen to avoid. The excuse? A hidden disclaimer saying *"Peugeot 5008 5+2 pax or similar – Intermediate SUV."* This is a **deliberate bait-and-switch**, using vague language to mislead customers and charge extra for no actual upgrade. Totally unacceptable and deeply disappointing. **Be careful – double-check everything before you pay.** I won't be using this service again. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 5
DUBLIN, IE - Reviewed by BRODY - 08 June 2025
" Our car had a leaking tire after the first few days, and we weren't sure why. However, we were provided with a tire pump and then called the rental company. We got a new tire in no time. "
" Very good customer service. We had a flat tire and they were able to help us in no time and they sent someone out who was wonderful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by HAARIS - 19 May 2025
" Overall good. "
" Really nice staff. Had problem with car had to change it. Cars should be cleaner. Not properly cleaned outside nor inside. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by JOHN - 17 May 2025
" Good value and easy booking "
" Counter was very busy but staff were still helpful and polite "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by RICHARD - 12 May 2025
" Easy booking process with excellent value for money. "
" Good service with competent staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by GRAINNE - 10 May 2025
" had no issues, happy with the overall experience "
" Happy with the overall experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by FRANCK - 09 May 2025
" Everything went well, no issue "
" Everything was fine. Pretty efficient. The car was really nice. Brand new SUV "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by SRIKHAR - 09 May 2025
" So after the above incident, I had a call with AutoEurope for refund but the process is very slow and they are saying we need to get confirmation from the carhire so I reached out to them but they said If we receive anything from them, we will definitely confirm to them. Also they said since you booked through 3rd party you should reach out to them not us. So here I am struggling between both the companies. Bad experience, people are very kind and good while booking but when it comes to refund, not responsive and no accountability. "
" Bad, they cancelled my booking after going because of credit card/debit card change so they made a completely new booking and given the new car but they didn't mention about the AutoEurope booking needs to be cancelled since we are booking as a new. No proper guidance at all. Later I reached out to them asking for refund of AutoEurope booking then they said we can't help on that, you need to ring AutoEurope and request for refund so I asked then why didn't you mention this before so they were saying not that responsive on that. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 5
CORK, IE - Reviewed by CHRISTOPHER - 30 April 2025
" Fast & good value "
" Quick efficient & friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by BRIAN - 16 April 2025
" Auto Europe provided a great experience The car rental company itself were only OK. The car should not have been rented with the wipers the way they were "
" Car was 3 years old . Wipers were torn and not clearing windscreen. I had to go get them replaced during rental period. Tyres were pretty worn ... only just above legal limit. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 4
CORK, IE - Reviewed by BRIAN - 15 April 2025
" Auto Europe provided a great experience The car rental company itself were only OK. The car should not have been rented with the wipers the way they were "
" Car was 3 years old . Wipers were torn and not clearing windscreen. I had to go get them replaced during rental period. Tyres were pretty worn ... only just above legal limit. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 4
CORK, IE - Reviewed by BRIAN - 15 April 2025
" Auto Europe provided a great experience The car rental company itself were only OK. The car should not have been rented with the wipers the way they were "
" Car was 3 years old . Wipers were torn and not clearing windscreen. I had to go get them replaced during rental period. Tyres were pretty worn ... only just above legal limit. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 4
DUBLIN, IE - Reviewed by JOHN PHILIP - 08 April 2025
" Everything went as planned. No unpleasant surprises. "
" Fast pick-up and drop-off. Car was in very good condition and met our needs perfectly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANTHONY - 27 March 2025
" The only thing is that I purchased additional insurance at the desk from Hertz and also a policy from Autoeurope to cover the $3000 deductible. It was not possible to cancel the autoeurope insurance once policy was purchased. "
" We booked with Thrifty but actually did everything with Hertz. All went well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ROSIE - 23 March 2025
" Hidden charges should not be put on after the booking. I think more clarity to the charges should be mandatory throughout the car hire services "
" Petrol was not full on collection and marks on car not listed so had to spend time emailing and taking pictures. I was charged for out of hours on drop off to my credit card which was unauthorized so had to contact them again for this to be refunded as I was not out of hours. However the desk staff were very friendly and bright even though I was the last customer of the night. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 3
DUBLIN, IE - Reviewed by SHANE PAUL - 14 March 2025
" STAFF WERE VERY PROFESSIONAL "
" CAR WAS NOT CLEANED PROPERLY "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
DUBLIN, IE - Reviewed by CRAIG - 14 March 2025
" Auto Europe makes the rental experience fast and easy by defining exactly what I want from the list of extras and insurance prior to going to the rental car desk. "
" Excellent experience with check in and drop off of vehicle. Staff was friendly and informative. Would definitely rent from this facility again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by RAN - 13 March 2025
" Great customer service at the Europa desk at T2. "
" Excellent experience from booking the car hire on the website, to collection, to drop off. Nice car and good price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BERND - 11 March 2025
" easy booking, good cars, reasonable pricing "
" collecting the car at Dublin airport took nearly 45 minutes, the car was on the outside location and it took 30 minutes to get collected by the shuttle bus; shuttle buses of all other rental companies meanwhile came twice, some already three times! Waiting was outside in the cold! "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LIAM - 08 March 2025
" great value "
" Consistently great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by LIANNE - 21 February 2025
" Great people great deal thank you AUTO EUROPE "
" Great people great deal thank you AUTO EUROPE and Hertz "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by VINCENT - 19 February 2025
" Autoeurope easy to navigate and book. "
" Car was 3yrs old, had considerable body damage, dents and scratches. There was no current road tax disc displayed, req by Irish law. My security deposit on credit card still not released 3days after drop off. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by UWE MICHAEL - 13 February 2025
" Very good presentation of the offers in the matrix form. Favourable prices and simple booking and cancellation process. "
" Flizzer is a brand of Sixt. Everything went smoothly and without any problems. Picking up and returning the car was done very quickly. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by BRYAN - 29 January 2025
" All went smoothly, no issues "
" No issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ALEKSANDRS - 28 January 2025
" Pure nightmare "
" Nightmare "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by JOHN - 26 January 2025
" It is unfortunate that car hire limit is restricted to 24 days in most circumstances. Ireland is extremely expensive to hire a vehicle and the additional costs involved in having to return and rehire a car were disappointing "
" It is unfortunate that car hire limit is restricted to 24 days in most circumstances. A return home to Ireland with family for 5 weeks required 2 car hire contracts, a drive to Dublin from Kerry to return one car and collect another before driving back to Kerry. This was inconvenient and expensive for what is already a very costly holiday expense. However, Thrifty staff (both at call centre and Dublin airport) were extremely professional and pleasant to deal with. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DARA - 04 January 2025
" Auto Europe was excellent as usual "
" Had to wait 15 minutes as only 1 agent working & customer ahead of me had a complicated situation. When the agent got to me they were very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUN LAOGHAIRE, IE - Reviewed by RICHARD - 28 November 2024
" Great value and efficient and competent staff "
" Great value and efficient and competent staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by EUGENE - 17 November 2024
" Above "
" 1/ Vehicle had to be exchanged due to vibration in the steering > 80 Km/h 2/ Having to return a vehicle with "an empty gas / diesel tank is a con. 3/ Staff ( 3 persons ) were unable to open the glove compartment where my Wife had placed my spectacles. In the dark at night, I had to phone her to instruct me on the opening. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by JARLETH - 16 November 2024
" would use again fast , friendly and efficient "
" fast efficient was part of europcar but lower price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GERRY - 14 November 2024
" Car was advertised as available in terminal but had to get shuttle bus to hire co. "
" . "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by TOMASZ - 12 November 2024
" Good experience overall. "
" Car had a problem with gearbox but it was swapped for good one but smaller. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARY - 07 November 2024
" Carhire are the company I booked through but Europcar offer a very poor customer service , accused me of causing a scratch (the guy said it looked fresh) and then took 210€ from my account with no consultation. Disgraceful. "
" See report sent to your damages department, mu experience at drop off was appalling by Europcar. I await your reply to m y email. It is my opinion that Europcar scam customers as I was accused of a scratch that I did not do...they do not do a check on the car at pick up only at drop off. see my emails for back up. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 7
SHANNON, IE - Reviewed by MARY - 02 November 2024
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by FRANCIS PATRICK - 27 October 2024
" No problems "
" Guy at the desk was very chatty and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JAMES - 24 October 2024
" Other than wait for car, all was good! "
" A very long time waiting for vehicle, but other than that I cannot complain "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN - 19 October 2024
" Overall, a good experience. "
" Quick and friendly checkin . Return also very quick. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by KEITH - 12 October 2024
" Rental price was good but we gave poor value for money because of the excessive charge for the minor scratches. "
" Tires were overinflated badly in rear and there were 3 different brands of tire on the car leading to road noise at highway speeds. They nailed us with a 1000 dollar charge for a minor scratches on front fender. "
Value for Money: 3 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 3
CORK, IE - Reviewed by KATHY - 09 October 2024
" We were be try happy with the vehicle, cost, service and drop off. Would use again "
" Zsolt was very friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JAMES - 05 October 2024
" Everything went very Smoothly "
" Great service. Best experience in quite a while "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CHRIS - 03 October 2024
" Very happy with car, customer service and ease of business. "
" Everything was great, except for the cost of insurance which was very high - my fault as I should have read the details more carefully, and I'd have then been in a position to put down the excess instead of overpaying for excess insurance "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by RUBEN - 03 October 2024
" More expensive the alternatives. Thought that the fee for being young was already included but had to pay 38 euros extra a day... Also my deposit is still on hold. Would like to have it back. "
" More expensive the alternatives. Thought that the fee for being young was already included but had to pay 38 euros extra a day... Also my deposit is still on hold. Would like to have it back. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by NORA - 01 October 2024
" We were told we could drop off in the airport terminal and then we were diverted to a depot. Thank God we had a lift "
" Very satisfied the staff was very polite and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by JASON - 01 October 2024
" Very easy to rent online, collect and drop off - great experience all round "
" All good - lots of scratches and bumps on the outside of the car when it was received however these were all pointed out and no issues with the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by TOM - 23 September 2024
" I have lodged a dispute with my credit card company. I would appreciate a full refund so I do not have to escalate further. "
" Your company did not acknowledge a NSW digital driver's licence despite there being no instruction to bring a physical driver's licence. This is in direct contrast to your clear instructions to bring a physical driver's licence. I called Auto Europe helpdesk and got a lady who had no interest in assisting. The staff acting for the actual car hire company, EuropCar, where very helpful though they said they were constrained by the conditions of Auto Europe. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by PHILIP - 10 September 2024
" Good communication "
" All good and smooth "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by HANS - 05 September 2024
" Good value for money, stressful experience at check-in counter, very efficient and trouble free drop-off "
" Bad experience picking up the car, unhelpful and pushy customer service guy at europcar desk. Tried to pressure me into buying additional insurance although I showed him proof of my own excess insurance. I had to ask him several times to explain the various insurance covers. He wouldn't explain clearly, only told me that if I had no additional insurance, my deposit of 1500.-€ would be kept by europcar in case of any damage, however minor. The car had a lot more damage than was mentioned on the contract when I collected it. "
Value for Money: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUN LAOGHAIRE, IE - Reviewed by ALEXANDER - 05 September 2024
" Pretty messy, especially location and contact details. "
" Overall, a great experience. Repayment of deposit money is taking some time, this could be a lot faster. Also, The location of Thrifty and the telephone number of Thrifty as displayed on the booking website through AutoEurope is incorrect. Please make sure to display the correct contact and pickup/dropoff location information online. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CHRISTINE - 03 September 2024
" Extremely poor and expensive. Spent a large amount of time with both companies to get even a partial refund. Would never use a company which has any relationship with Europcar Ireland again. We have used Europcar previously elsewhere in the world without incident - never again! "
" CarHire (Europcar) REFUSED to issue a car without paying for extra insurance. We spent over an hour with the agent (who kept telling us he was due to go on his break!) only to consistently be refused a vehicle. We had no access to a a phone so had no choice but to either cancel the booking (we he offered to do) or pay extra (almost as much as the hire) for extra insurance. A total rip off and scam!!! On checking online and talking to your own staff later this is a "standard" practice for this company. You should NOT be dealing with them. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAIRIN - 03 September 2024
" See above "
" I was told if I didn't take their insurance they would put a 2,000 Euro hold on my cc. I had already taken insurance through Auto Europe so ended up paying for insurance twice. "
Value for Money: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by ANDREW - 01 September 2024
" Overall it was ok, but I will try a different company next time. "
" Overall it was ok but the booking process could be clearer such as how insurance is covered as I was charged twice for the same period. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by LIAM - 31 August 2024
" xx "
" Extra charge for breakdown assistance , opted out . Included in 'CARHIRE' rate. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DAVID - 07 August 2024
" I needed to buy ad- blue to put in the car. Surely this should have been topped up before receiving the car. i had to put in 10 liters or the car display said it would not start in 600 km "
" The website is easy to use. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUN LAOGHAIRE, IE - Reviewed by RICHARD - 29 July 2024
" A peasant stress free experience where everything went smoothly due to the efficiency of the counter staff "
" Extremely competent and helpful staff. Nice car in excellent condition at a reasonable price for the time of year "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by AUSTIN - 25 July 2024
" Friendly efficient service "
" Very good service and value for money. But please alert customers that the car pick up is off site, as is drop off and not at the terminal as was listed. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GALWAY, IE - Reviewed by ANNE - 21 July 2024
" Really nice car great experience "
" They were very helpful at pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DAN - 20 July 2024
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by RAN - 18 July 2024
" Very likely "
" Very good no issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ADITYA - 27 June 2024
" Na "
" The car I booked was supposed to be comparable to a particular car but what we were assigned was below our expectation. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by DARA - 23 June 2024
" As usual everything was perfect "
" They were very efficient, polite & professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PETER - 22 June 2024
" Good Value. Good Efficient Service. Car in good condition! "
" Excellent from start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GONCALO - 20 June 2024
" All good, complaint will follow regarding your partner. "
" Not fully satisfactory. Today is the 20th of June, the rental (for one day) took place 10 days ago and I still have 2500€ "locked" in my bank account! Smooth car return with no issues whatsoever. Unexplainable. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MICHAEL - 18 June 2024
" Car was great. Collection and transfer to get the car very slow. Staff at car collection were VERY SLOW and it's not a big deal to look at voucher and hand out keys. "
" I appreciate it's a busy time of year but collection of the car was VERY SLOW. The counter staff were doing their best but it takes a long time to deal with one customer and there was a long queue. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN - 16 June 2024
" The was positive, no surprises, everything was clear and efficient "
" Pick was straight forward and drop off was very efficient "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by AIDAN - 08 June 2024
" I've had several good and much more reasonably priced car rental experiences with Auto Europe in the past, but ending up paying an over exaggerated 75 Euros per day this time for a SUV car I didn't reserve and which didn't appear on the written contract between us has turned me off. The feeling I'm left with is that there must be a much better communication and collaboration between Auto Europe and it's partnes overseas to ensure greater customer confidence and satisfaction. "
" To cut it short we are disappointed with our experience of our car booking with you at Dublin airport this time as we ended up paying a total of 746.90 Euros for a Seat SUV car which we never reserved in our initial Auto Europe contract PTC 1192092 and were quite disturbed to hear the assistant behind the Europcar desk insisting that Europcar never have and never stock the Ford Focus Estate offered on your very own website in their fleet. I find this incomprehensible that Auto Europe are not aware of which exact cars their partners at the Dublin airport have for their clients when they arrive. (Especially as the contract was done and paid more than a month before our arrival in Ireland). The Europcar assistant maintained that he never stocks the Ford Focus Estate we reserved and he proceeded to say that he could only offer us a higher range more expensive car (Seat SUV) costing an extra 15 Euros per day on top of the already exhorbitant 596.90 Euros we initially paid to you for the Ford Focus Estate. Nonetheless, I swallowed and paid this higher unexpected cost as this time my wife and I had come to Ireland with two retired good neighbour friends visiting the country for the first time and we didn't want to upset them or make them wait too long for the car after their flight. At this point I feel justified to ask for a refund from Auto Europe for this 150 extra Euros which we ended up paying for this Seat SUV higher range car which we never reserved. Please reimburse it to the same account from which you received the initial 596.90 Euros. Another much smaller thing I wish to inform you about is that when we initially received the car keys on May 23 the assistant behind the desk told us to drop it off on June 2 at the Europcar area just in front of the main airport entrance doors. He never verbally mentioned that there was any fee to drop it off there. And indeed, in my decades of renting out cars at Dublin Airport I was never asked to pay for drop offs. But to our great disgust, immediately after turning the car off at the Europcar parking area on the June 2 drop off, another young man suddenly approached me before I could even get out of the car demanding 35 Euros to drop the car off. Naturally I was quite shocked as I had never experienced this in decades of renting out cars with Auto Europe, Europcar and others at this very same spot. My wife and Belgian friends visiting Ireland for the first time were also indignant and said they never saw such a thing. I suggest that your future customers should be informed about this especially as the renting costs are already quite high. Why are Europcar slapping more unexplained expense onto the client when they arrive to drop the car off? Not very nice or friendly at all, and certainly not a very good or clever way to win new customers! Thanks for your attention to this. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORK, IE - Reviewed by BERND - 29 May 2024
" why is this field repeated? "
" car had a defect that led to repeated warning tones, the shown speed limit on the display was constantly faulty and too low resulting in the wrong warnings "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by JAMES - 25 April 2024
" Overall very happy with this carhire and will book through Auto Europe again great service great value. "
" The agent Sean at Carhire gave excellent customer service with a smile on his face. Great carhire company. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by NORMAN - 23 April 2024
" Excellent in every way. "
" Top class service. Staff were very efficient and nice to deal with. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by VALERIE - 22 April 2024
" Efficient and good value "
" Efficient pickup and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KARTHIK - 10 April 2024
" At booking I was lured into buying their insurance which I did thinking I need not have to put in the high safety deposit or the need of a credit card as a must. Still don't understand why a credit card only is needed and not a debit card which makes it impossible or overhead for someone without a credit card "
" What I don't understand is the credit card / debit card dilemma in holding deposit. I had to buy their insurance to allow me use my debit card for deposit hold. Otherwise they can't hold a high amount on debit card which is ridiculous. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by GORAN - 09 April 2024
" Perfect! "
" Perfect! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MATTEO - 05 April 2024
" Unfortunately I had a very bad experience. I realized that I booked the car with a wrong starting date (24h before). When I showed up at the counter one day later, the car was not available due to no show and I lost my reservation and the money. This is not acceptable as the car was reserved and pre-paid for me for 4 days and I showed up in day 2 to collect it, still well inside my booking window. The car should be available in the parking lot for all the time a customer reserved / paid for it. "
" Unfortunately I had a very bad experience. I realized that I booked the car with a wrong starting date (24h before). When I showed up at the counter one day later, the car was not available due to no show and I lost my reservation and the money. This is not acceptable as the car was reserved and pre-paid for me for 4 days and I showed up in day 2 to collect it, still inside my booking window. The car should be available in the parking lot for all the time a customer reserved / paid for it. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORK, IE - Reviewed by DAVID - 05 April 2024
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CORK, IE - Reviewed by MIGUEL ÁNGEL - 04 April 2024
" Booking process ok "
" This is the second time I rent with Thrifty and I alwasy feel mistreated by their staff. They do not acept Revolut Credit Card under the misconception that it's a pre-paid card, which is totally incorrect. When I ask for the reasons of this, they are never taking into consideration the customer situation, but just their mislead guideline. I will avoid to rent with them again in the future. "
Value for Money: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUN LAOGHAIRE, IE - Reviewed by RICHARD - 29 March 2024
" Everything went very smoothly, competent and courteous staff, nice car in good condition and good price. "
" Everything went very smoothly, competent and courteous staff, nice car in good condition and good price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LIAM - 26 March 2024
" see 3. above "
" Had an issue with car on day one , returned , got upgrade , happy with outcome. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by OLEG - 26 March 2024
" Very good "
" Everything was good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIMERICK, IE - Reviewed by RONAN - 16 March 2024
" im missing my invoice "
" i am missing my invoice "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by RONAN - 14 March 2024
" The car has a lane assist in it that when driving on a back road it couldn't recognise the line and the wheel would move while driving pulling the car either side and of the road. I could not figure it out how to turn it off but only put it on low in which was dangerous "
" The car has a lane assist in it that when driving on a back road it couldn't recognise the line and the wheel would move while driving pulling the car either side and of the road. I could not figure it out how to turn it off but only put it on low in which was dangerous "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by LIAM - 13 March 2024
" See 3. above "
" friendly efficient staff. great rates "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARY PAULA - 09 March 2024
" Nothing wrong with Auto Europe "
" I will never rent with Eurocar or Carhire again. Counter staff pushy and arrogant. Waited nearly 20mins for shuttle bus pick up. Car had so many scratches and I was expected to record and submit new ones, raining when I collected car so videoed it but didn't have time to make comparisons. Car drove lovely though. Queried where it said 'is car to be drove outside the island of Ireland', I asked if N.I was included they said it wasn't !!! It would be an extra charge. I said so change the wording to Rep. of Ireland. Drop off was to be open at 5am but didn't open until 5.08am, I waited ten minutes. I had words at the same counter 5 months earlier and sword never with Eurocar again but didn't know Carhire was the same. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 4
DUBLIN, IE - Reviewed by EDEL - 09 March 2024
" I've been using Autoeurope for the past 10 years and I have never experienced an issue. Offers excellent prices especially in Ireland. "
" The service with Carhire was excellent. Giuseppe, the person whom was at the desk when collecting the car was very thorough in his explanations and had excellent customer service skills. Equally, the lady at drop off was very friendly and the drop off was done really quickly. The bus to the airport arrived withing 5 mins of dropoff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by FRANCIS - 07 March 2024
" Everything went well "
" Everything wentwell "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MIGUEL ÁNGEL - 06 March 2024
" I didn't like the feeling of been treated at a lower standard than a customer that could have booked directly with Thrifty. You should do something about this. "
" The counter staff was very unhelpful, and not customer oriented at all. He basically kept stating some policies without listening to me, and trying to understand my experience at the time. He treated me at a lower standard because I had booked through a third party. He said that my Revolut Bank issued Visa credit card won't be accepted, which I found shocking and frustrating, firstly because being a Visa credit card, the issuing bank should not matter, and it was actually the first time that I got any problem with the Visa card, just because of the issuing bank. And second, because this "policy" was not advertised anywhere, not on the website where I booked the car, but also not even in the counter, where a sign with Visa card as accepted car was displayed, no mentions to banks at all. At the end, I still had, by chance an older Visa card issued by a different bank, that barely had the credit to cover the amount hold, and that I'm about to cancel. On top of the issue with the card, I had to provide in 3 different occasions my personal details, including email address. All this information was already provided in the webform when I booked the car, and it was frustrating to have to do it many more times at the counter. Again, when I mentioned this to the staff, he just said the details were not there form him, without trying to understand why I was complaining about it. "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BERARD - 24 January 2024
" AutoEurope is a great site with great prices. "
" Great to deal with. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by COLIN - 19 January 2024
" Good service for a good cost "
" Smooth rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BRIAN - 17 January 2024
" Happy "
" Exceptionally good. Being Christmas it was very busy. One or two customers before me had some minor issues but the staff were impeccably patient and professional. On the car return I mistakenly left a small garment in the vehicle - Alamo called and asked could I pick it up or would they post it on. The garment was not valuable so it was not necessary but I was very impressed with the customer service to call and offer "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by JAMES - 01 January 2024
" Delighted with the rental "
" Everything was very efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KIRSTEN - 23 December 2023
" Very happy, I'll book again. "
" Quick ,simple and easy. Staff was quick and efficient the shuttle was waiting for us on arrival and departure. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by COLIN - 08 December 2023
" all good "
" all good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by SHANE PAUL - 07 December 2023
" VERY FRIENDLY "
" CAR COULD HAVE DONE WITH BETTER CLEANING "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by KENNETH - 04 December 2023
" Pick up process is very inefficient. Wait to be served, then get bus to pick up point, where there's nobody on the pick up "Keys" desk. Again, no acknowledgement of me waiting by staff dealing with other people collecting their cars, not keys, or staff passing the desk. Why not cut out the airport desk and direct people to shuttle and office where there are more people dealing with bookings. Not the first occasion this has happened to me. But will be the last. "
" Waited for employees at arrivals hall desk to stop messing around with a scooter before noticing me, whilst other employee saw me, he kept working away on computer, which was fine, but you'd think he'd tell his colleagues to attend to the waiting customer. "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 6 Condition of the Vehicle: 8
CORK, IE - Reviewed by MARCIA - 20 November 2023
" Keeping a fee of €1500! And keeping it for 3 weeks after returning the car! "
" Old car with issues "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 3
DUBLIN, IE - Reviewed by MAURO - 16 November 2023
" Seamless experience, from booking, to pick-up and drop off. "
" Very friendly staff, got an upgrade on my booking with a bigger car. Quick pick-up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JEREMIAH BERARD - 09 November 2023
" AutoEurope is a great site "
" Great company to deal with. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DARA NOEL - 09 November 2023
" Great size of car for compact class, pickup and dropoff without any issues, great value for money "
" Friendly and helpful, no hitches "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by MARK - 04 November 2023
" The only issue arose when making the booking for the vehicle. I reserved on-line but when checking again 20 mins later the same vehicle was 40 euro cheaper. This meant cancelling the original booking and booking again. "
" No offer was made to inspect vehicle before signing paperwork. One of my pet hates with car hire companies! "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DUN LAOGHAIRE, IE - Reviewed by MAUREEN - 23 October 2023
" I had no issues with renting experience. "
" Great friendly staff - I was attended straight away and had a smooth experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GRANT - 16 October 2023
" Car was clean and perfect size for driving the small roads in Ireland. Pick up was efficient. Drop off was easy. "
" Very easy pick up, friendly staff and drop off was easy too "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BRUNO - 10 October 2023
" Always best option to rent cars. "
" Great service. Fast checkin and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by ANUJ - 28 September 2023
" Always reliable, supremely easy to use website, very competitive pricing "
" Counter staff transparent and clear with i strxns on pickup, dropoffvery quick too without fuss. Competitive price. Vehicle little older than Id hoped though - over 54000 km on the dash. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by SENG - 24 September 2023
" Improvement in counter experience will be a good start "
" Queue for vehicle pickup was very long, probably need more counter staff "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JAMES - 23 September 2023
" The service was excellent. "
" They were quick and very helpful. Ease of pick up and return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by NUNO - 21 September 2023
" I didn't pick up the car. I have made a mistake on the date for renting. Two days before I try to cancel the reservation and Autoeurope told me it was not possible. For me it is not understandable and probably I will never use autoeurope again. "
" I didn't pick up the car "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by BRIAN - 28 August 2023
" . "
" Very fast, efficient, friendly service "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
SHANNON, IE - Reviewed by ANTHONY - 18 August 2023
" Overall, very satisfied "
" Satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JOHN - 08 August 2023
" I've used Auto Europe before and the service is great. "
" Had a small issue with the petrol cap but they were great resolving it!! Definitely use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by HELENE - 21 July 2023
" Very good "
" Very friendly and competent staff both at the pick-up and at the car return "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DECLAN - 05 July 2023
" Easy to compare prices and easy to book. "
" All went fine and smoothly. No issues. Person at desk (Phyllis) was charming and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BERND - 30 June 2023
" vera good experience overall "
" high extra charge for collecting the car when flight delayed "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CHERYL - 27 June 2023
" Someone needs to get back to me "
" I was sold insurance online that the counter would not except. Had to buy more at the counter. Requested a refund before drop off but have not heard anything "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by KENNETH - 18 June 2023
" No comment "
" No comment "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by CLYDE - 02 June 2023
" See item 3. If Auto Europe make this right then I would use them again. "
" At the counter I think the counter help must be on commission. I was asked to upgrade, take the GPS and told I did not have coverage for the tyre and windshield. I took the coverage and when I got back to the states, I did have the coverage. I am waiting on Auto Europe to contact me about my complaint. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by JAMES - 27 May 2023
" Carhire/Europcar excellent from start to finish "
" Very happy with the whole experience! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JEREMIAH BERARD - 26 May 2023
" Everything very smooth "
" Great staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CELINE - 09 May 2023
" Same comments as above. Website is not transparent at all! "
" I thought I would pay only what I had booked online! But once on location I had to pay an extra insurance because the one I had was not guaranteed as the staff explained! How come?! In the end, with extra driver, I paid twice the price! It's a trap! "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARTIN - 09 May 2023
" no comment "
" Les loueurs n'encaissent jamais les dépots de garantie sur carte de crédit , mais font une réservation Au lieu de cela j'ai été facturé sans remboursement de 238€ c'est du vol D'autre part le plein est aussi encaissé à la livraison au lie d'etre facturé éventuellement au retour 149€ facturé et encaissé à rembourser "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PRADEEP - 02 May 2023
" Renting on your website was easy and I got a good price on the car I wanted. Your booking voucher explained everything to me in detail, and when I did have questions, your customer service reps cheerfully and competently handled my concerns. I am not usually impressed by a car rental company, but you have exceeded my expectations. Well done. "
" Checkout was easy and quick with no surprises or unnecessary complications. Flizzr (SIXT) even upgraded me to a luxury car for having to wait in line behind a big crowd. The car was immaculate and ran like a beast. Return was quick and efficient as well. 100% recommend both AutoEurope and Flizzr/SIXT for future rentals in Europe. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by FELICITY - 26 April 2023
" Easy to book but some additional explanation on exactly what the additional insurance covers would be helpful. "
" We were very disappointed with the restriction on drivers over 75. In Canada, your driving licence gets invalidated if you are an older driver incapable of driving safely. So the fact that you have a valid driving licence should suffice in itself for renting a car. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by FRANKY - 19 April 2023
" AutoEurope and Sixt car rental made our Ireland elopement a wonderful adventure! The whole process of reserving online, pick up and drop off was super easy! Great experience! "
" The process was very easy. The staff at the Dublin location was so helpful and informative. The car was spotless and was exactly what we had reserved! I would highly recommend AutoEurope and Sixt car rental services. Dropoff at Shannon airport was super easy too! Thanks for making our time in Ireland a wonderful adventure! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JEREMIAH BERARD - 19 April 2023
" All good. "
" Friendly staff and good service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by TONY - 08 April 2023
" Free Ukraine "
" Good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LIAM - 01 March 2023
" As above "
" Option to pick up in terminal would be good Also, more integration with rental company as regards insurance already sourced from Autoeurope "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 6
KERRY, IE - Reviewed by TONY - 11 February 2023
" V good overall. Damage report sheets unreliable. "
" Damage report sheets. Need improvement. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SHANE PAUL - 04 February 2023
" Dirty car "
" Car was dirty "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 3
DUBLIN, IE - Reviewed by BRIAN BRIAN - 10 January 2023
" Friendly and efficient at collection and drop-off. Good quality car, reasonable price and a minimum of fuss "
" Friendly and efficient at collection and drop-off. Good quality car, reasonable price and a minimum of fuss "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by LIAM - 09 December 2022
" xxx "
" xxx "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LIAM - 21 November 2022
" Easy booking "
" Fast pick up at terminal ,drop off at depot and shuttle to terminal. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUN LAOGHAIRE, IE - Reviewed by COLM - 19 November 2022
" Great location and great staff & prices for "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by TONY - 16 November 2022
" Friendly, helpful, staff, good prices. "
" Friendly, helpful, staff, good prices. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LIAM - 10 November 2022
" I have already referred a few friends "
" friendly and efficient service "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAVID - 09 November 2022
" Everything went very smoothly "
" Everything went very smoothly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUN LAOGHAIRE, IE - Reviewed by COLM - 05 November 2022
" Great location, great service and great price "
" Great service from the guys at this location and it's so accessible "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GALWAY, IE - Reviewed by DIANA - 03 November 2022
" It was a very good experience. However renting in ireland is too expensive and it's irritating having to pay in full in advance. "
" Laura in the office was fantastic. She was friendly and helpful. The car was in great condition and of a high standard. The only drawback is that renting in ireland is expensive and that you have to pay in total in advance. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JOHN - 30 October 2022
" As I found damage to the car not identified by thrufty it took me longer to get the issues recorded and later leaving the airport "
" The vehicle inspection by Thrufty was incomplete. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
DUN LAOGHAIRE, IE - Reviewed by COLM - 17 October 2022
" very happy with service and location is perfect "
" excellent personnel at office "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUN LAOGHAIRE, IE - Reviewed by COLM - 11 October 2022
" Overall great "
" Great south dublin location for pickup and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ZUBAIR - 11 October 2022
" As above "
" Experience was very good. I was only disappointed that the vehicle had a missing air vent on the back roof. Also the vehicle required ad blue to be topped up which the rental company should have done before giving me the vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
SHANNON, IE - Reviewed by EARL - 30 September 2022
" awesome experience with Auto Europe "
" two thumbs up! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARGARET - 23 September 2022
" All good. "
" Very pleasent staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DROGHEDA, IE - Reviewed by GERRY - 12 September 2022
" Aside from the value aspect, I was blown away by the exceptional customer service I received from a staff member named Kevin - I don't have his last name. His attitude and helpfulness could not have been better and I say that as a customer service professional myself for many years with major international airlines. He is a definite asset to your company and brand. "
" A very satisfying experience - good value for the price and the car was great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BRIAN - 07 September 2022
" Very good rental from start to finish! "
" Very good rental from start to finish! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by KEVIN - 01 August 2022
" As above "
" Staff were great , very quick and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PHILIP - 28 June 2022
" overall good "
" there was a long queue at dublin airport to pick up the keys & do the paperwork and it moved slowly. More staff would have made it much better "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GREGORY - 04 June 2022
" Auto Europe has the best prices and very easy to deal with "
" Service was excellent. They gave us an upgrade without asking and they were upfront with everything including the gasoline (there price per litre was much lower). Everyone we dealt with was friendly and very professional. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by NOEL - 30 April 2022
" As above all perfect except the high daily rate "
" Everything perfect Would however wish to express the very high daily cost since I used the company many times pre pandemic "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by NIAMH - 22 April 2022
" Pleasantly surprised at how smooth the process was using auto europe/Sixt. Price was a little better too. "
" All Worked well except long queue to get to counter on arrival and reasonable wait for shuttle bus back to terminal on drop off. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by SYLVIA - 19 April 2022
" Ok "
" Everything ok except for the waiting time for the shuttle at pick-up which was very long. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by LIAM - 14 April 2022
" No issues with Autoeurope "
" We had a couple of issues with the car contacted customer service on phone ,they were unwilling to replace vehicle and directed us to bring the car to another business to have the issue rectified. We both tested positive for Covid ,within an hour of making the call, e-mailed customer service , in an effort to resolve issue , no response . We lost seven days of a twenty one day hire.and we didn't want to spend time trying to resolve the issues. I will not be using Sixt again . "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARIEKE - 31 March 2022
" Excellent - both Auto Europe and Sixth. "
" Extremely friendly staff and short waiting times at counter. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CATE - 24 March 2022
" Easy to navigate and get a good deal "
" Efficient and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by KELVIN - 22 March 2022
" Never using this company again and no one I know will after the way I was treated racist company and employee "
" They wouldn't give me my car and kept my money absolute joke "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by KARL - 18 March 2022
" Rental was as expected. No surprise charges. Pickup was at the airport counter. Drop-off was at a separate location that required a shuttle bus back. "
" Rental was as expected. Pickup was easy at the airport counter. Drop-off however was at a separate location that required a shuttle bus back, adding time to wait for the bus. It all worked out, but I wish I knew beforehand that the locations were different, so I could have left earlier. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by MARK - 14 March 2022
" N/A "
" N/A "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NISHANT KUMAR - 02 March 2022
" Excellence services and rate providing by Auto Europe. "
" Nice staff and informative knowledge. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by PAUL - 07 February 2022
" Quick and easy "
" Very easy and smooth Web site to work. Very courteous friendly and efficient staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CAROLINE - 03 January 2022
" I have no issue with Auto Europe, I have used Auto Europe many times due to you efficiency ease of your website and am happy to continue to do so. "
" I had reserved & paid for an Intermediate SUV. I was provided with a Compact SUV 19th Dec. I felt the Girl at the desk in Dublin was aware of this down grade and rushed me from the desk before I could make comment. I called Enterprise (General Number) the following day who told me a Nissan Juke was not an intermediate SUV (thinking this was a general enquiry). I contacted Enterprise Dublin Airport (Finally got through after a few days of trying), initially they tried to convince me that an Nissan Juke was an intermediate until I advised them of my phone call with Enterprise office), they subsequently apologies and changed my car on the 23rd of Dec. Which I had to pickup in Limerick, Enterprise offered €50 credit for this inconvenience which I have yet to see. I dropped off the Juke with 15/16 of a tank of Fuel, was provided an empty tank on the Peugeot 3008, I requested it similarly fueled and was advised that they would provide a fuel credit of €50 as they had no one to release to fill the tank, again I have not seen this. The car was returned early on the 27th December with half a tank of fuel, Enterprise returned the €178 unused full Insurance I had paid. Though I was happy with the quality of the cars provided, I had to drive for 5 days with a car less than what I had paid for, this was disappointing. I feel Enterprise capitalize and take full advantage on the travel weary passenger who arrives at their desk. "
Value for Money: 6 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by SEBASTIAN - 01 December 2021
" You did fine "
" Awful "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by NOEL - 26 November 2021
" Very happy overall with our experience "
" Everyone at Sixt was very pleasant and helpful. Our only gripe is that the size of car (Renault Captur) was smaller than hoped (Astra or similar) especially when sitting in the rear seats. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
KNOCK, IE - Reviewed by JAMES - 24 November 2021
" See above. "
" Friendly staff, quick service, nice car, good price. Couldn't fault a thing. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LIAM - 23 November 2021
" xxxx "
" 30 minute wait for pick up at airport very busy ,understaffed. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JANE - 18 November 2021
" I have been using Autorurope for many years and rely on it - and have recommended it many times! "
" The office is a small one, so service is quite personalised. Everything was simple, both collecting and returning the car. I would happily return there. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SUZANNE - 25 October 2021
" Perfect "
" Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANTONIA - 24 October 2021
" often cheapest! "
" cheap and very good vehicle! Nice people! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BJORN - 20 October 2021
" It works fine "
" The car was €90 more expensive than one day earlier l was extremely unhappy about that "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by YANNICK - 18 October 2021
" None "
" Self pre inspection of the vehicle not a great idea leaving a grey area on existing damage. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PATRICK - 19 September 2021
" Great Dublin staff "
" Great Dublin staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by CARL - 13 August 2021
" OK "
" OK "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DARA - 15 July 2021
" Always easy to compare & select my preferred option "
" Top quality & very efficient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LIAM - 25 June 2021
" Friendly efficient "
" Trouble free pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DARA - 24 June 2021
" I always use AutoEurope because the website interface is very user friendly, I can easily see all the available options & modify search until I find the best option. "
" Mostly excellent, the paperwork at pick up seemed to take a little longer than usual, but the agent was very polite, courteous & friendly. Everything else was perfect. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LIAM - 20 June 2021
" Easy check in, Staff very helpful. "
" Surprised by spec of Renault Clio. Not your basic model. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PAULO - 14 June 2021
" Not good "
" I have to wait more than one hour to get the car in the airport. And why i was descounted with others values more than i have paid? I have paid more than 118 euros per one day only and was descounted with more 30 euros?? Why??? "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 3 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by RONAN - 07 June 2021
" Usually the best price car hire available. "
" No difficulties, everything worked well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KENNETH - 28 May 2021
" Simple and easy "
" No staff anywhere to be found at drop off. I had to go and look for someone. Drop off reeception cabin empty, main offices at drop off area empty. Had to shout into service bay area to get attentention. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by TINO - 08 May 2021
" Best online car rental platform with exceptional customer service for Europe and the US. Their conditions and value always managed to convince myself to rent with them. "
" Very friendly staff at the rental station and a streamlined renting process makes it a pleasure to do business with. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JEREMIAH BERARD - 27 January 2021
" Autoeurope - Excellent site "
" Thrifty - Excellent all over "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by OTAVIO - 26 January 2021
" Auto Europe could create a membership program "
" Hertz it's always excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GERARD - 19 January 2021
" Good overall. Auto Europe for me.os consistently good. The car provider experience is variable. A little outside of AE control. "
" Staff were helpful at desk but not overly so. At pick up garage very helpful. "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 10
KERRY, IE - Reviewed by CHARLES - 15 December 2020
" aa "
" all very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by STEPHEN - 11 November 2020
" Easy and quick , no issues "
" No issues and car perfectly suitable "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by THOMAS - 05 November 2020
" Very pleasant experience "
" Excellent service as usual at Knock airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by THOMAS - 27 October 2020
" Superb service "
" Absolutely brilliant experience Kathleen from Thrifty could not have been mor helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by THOMAS - 19 October 2020
" Very pleasant experience "
" Excellent service from staff in knock airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by NURIA - 10 September 2020
" I always use autoeurope cause it gives me the best rates across many companies "
" I rented a diesel car and instead I got a Hybrid, I wasn't told but I really enjoyed the experience of a Hybrid car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by TONY - 03 September 2020
" Auto Europe is always my first choice for car rental. "
" Friendly and efficient staff, convenient City Centre location. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PATRICK - 26 August 2020
" Never again will I use you I lodged a complaint And no body has got back to me "
" My problem is I did not get what I booked And I had to pay 200 euro extra at the desk even after I paid auto europ "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by MARIO - 26 August 2020
" Fab service provided by Hertz "
" Fab service provided by Hertz "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by TONY - 19 August 2020
" Great value and excellent selection "
" Got a excellent quality car ,great service from staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by RICARDO - 14 August 2020
" Top notch experience easy to use and great deals "
" Very efficient, courteous and friendly helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by PAULA - 07 August 2020
" As above. Booked online. Quick, better value than direct bookings in my experience. I am a repeat customer and have referred many a person to them. "
" Yet again, successful car rental experience via auto Europe. Lovely VW Tiguan. Was under pressure time wise re collection and rang ahead and assured I would be in/out in 5 minutes and I was. Good intro to car features and all in all good experience, decent value for money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ELAD MAOZ - 07 August 2020
" Perfect "
" Great customer service experience. Easy to rent and easy to return the car. The car was as expected. very clean and comfortable "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARIO - 06 August 2020
" The service provided by Hertz was brilliant!!! "
" The service provided by Hertz was brilliant!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARIO - 30 July 2020
" Hertz is grear "
" Hertz is great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARIO - 16 July 2020
" Hertz is great "
" Hertz is great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DONEGAL, IE - Reviewed by ALISHA - 16 July 2020
" Pathetic Customer service, car hire was paid for fully and requested at the Donegal Airport. Nowhere there was a mention of having a credit card in person, even after requesting them to keep a credit card number and block amount on my card(since I wasn't carrying it on my vacation); I was denied the car hire. I understand if it is a company policy, but; the crowning glory was the lowly customer service which told they would not refund my 100 euros and they can do nothing to help me. Atrocious rental, I do not recommend it. "
" Pathetic Customer service, car hire was paid for fully and requested at the Donegal Airport. Nowhere there was a mention of having a credit card in person, even after requesting them to keep a credit card number and block amount on my card(since I wasn't carrying it on my vacation); I was denied the car hire. I understand if it is a company policy, but; the crowning glory was the lowly customer service which told they would not refund my 100 euros and they can do nothing to help me. Atrocious rental, I do not recommend it. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by GERRY - 12 July 2020
" ..? "
" Great service, great staff, always a pleasure to use "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARIO - 09 July 2020
" Really happy with Hertz!!! Great Service "
" Really happy with Hertz!!! Great Service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LIAM - 02 July 2020
" Hassle free "
" great value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARIO - 02 July 2020
" Great hertz "
" Great hertz "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by STEPHEN - 24 June 2020
" Always simple and over several years has never disappointed "
" No delays, pleasant service, and car as described . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARIO - 18 June 2020
" Great hertz "
" Great Hertz "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARIO - 04 June 2020
" Great Hertz "
" Great Hertz "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARIO - 07 May 2020
" Great "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARIO - 23 April 2020
" Great Dollar "
" Great dollar "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by SLAWOMIR - 06 April 2020
" Price, service OK. "
" Without issue in general. They could (the headquarter) be releasing the deposit immediately, not after 3 days. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by HENRIQUE DANIEL - 01 April 2020
" Excelent service. Customer support outdone their job. Will rent from them again "
" Excelent service. Customer support outdone their job. Will rent from them again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ROGI - 27 March 2020
" Great low price, easy to use and delivered on promised. "
" Very professional and efficient, while maintaining the recommendations from HSE due to COVID-19. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARTINA - 25 March 2020
" Cheap & easy :) "
" I people working at the Drumcondra office are always helpful and nice to me, plus their location is super handy for people living in the city. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SHANE - 25 March 2020
" V good "
" N/A "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LIAM - 23 March 2020
" Hassle free ,great rates. "
" There was a potential mechanical issue with the vehicle after a few days, exchange arranged without any quibble. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BRENDAN - 21 March 2020
" Very smooth and I regularly use Thrifty in Ireland. "
" They upgraded me to a C-SUV which was nice! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by HENRIQUE DANIEL - 18 March 2020
" No issues. Good service "
" No issues. Good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by OLUWATOMILOLA - 13 March 2020
" Horrible "
" Left stranded with a baby "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
SHANNON, IE - Reviewed by LIZ - 11 March 2020
" As usual I had a very good experience. "
" I always use budget, as I have complete confidence in them. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by FABIO - 11 March 2020
" Nothing to add... I use often AutoEurope "
" The only problem was the condition of the car, it was dirty, I think it's always important to provide a clean vehicle but in period with Corona Virus spreading a clean car is a MUST! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by RUTH - 11 March 2020
" Very easy to book, brilliant experience "
" Great value, lovely clean car, very quick service. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by WILLIAM - 06 March 2020
" Competitive rates offered via an easy to navigate site, with prompt replies to any queries raised. "
" We have been using Budget for a number of years and always receive great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BRENDAN - 05 March 2020
" Very fast and straightforward. "
" I use Thrifty as my first choice in Ireland. They are very good in Ireland. Note that if you have issues contact the Wexford office rather than the UK office that their website directs you to. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIMERICK, IE - Reviewed by LIZ - 04 March 2020
" As usual, I had a great experience with Budget, I reccomend them to all my friends, "
" I always use budget ,even if they are slightly dearer at times as they are a no noncence company. You can be confident that they will not fine you for a slight scratch, unlike some of their competitors. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by JOHN - 04 March 2020
" Satisfactory "
" Everything went effortlessly which may have a baring on it being a quite time of year I will be hiring at least twice again later in the year "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
SHANNON, IE - Reviewed by LENA - 03 March 2020
" amazing value - site easy to navigate. fantastic site "
" Short of cars at pick up but upgraded me to allow me to get on the road - most impressed "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CATHERINE - 01 March 2020
" Na "
" Na "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ALEKSANDAR - 25 February 2020
" I am regular with Budget all the time and if I could always recommend to others... "
" All good as always :) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BARRY - 24 February 2020
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KEVIN - 24 February 2020
" Very good experience overall. "
" Good efficient service from staff, frequent shuttles to/from airport, car in very good condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PETER - 21 February 2020
" was great "
" great as always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by RUTH - 19 February 2020
" Super easy to book, great value, very happy with the whole experience. "
" Excellent service, friendly staff, great value. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by CAROLINE - 12 February 2020
" Happy overall. I regularly hire a car from you, it would be nice to Recieve a loyalty discount or upgrade. "
" Good. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by STEPHEN - 05 February 2020
" No issues "
" No issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by NUALA - 30 January 2020
" I couldn't hire the car because of the neglect to advise in advance, the extra cost the hire company would request from my card There wasn't enough funds to meet the amount requested. Therefore I couldn't fulfill the booking. I brought this to the attention of Autoeurope but did not receive any assistance, support, refund, credit or concession. I just received an email passing the book to another email address. I don't think that's good enough. "
" Unfortunately I did not envisage the extra outlay on my cr card in advance of pick up. I did not have enough money on my card, therefore I couldn't hire the car "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by NADINE - 28 January 2020
" Auto car website was down the days leading up to my rental, and I wanted to add an additional day. I phoned and the team was very helpful but unable to add the additional day. I would have liked this option as it was quite a bit more expensive at the counter. Understandable that these happen and appreciated the help I received on the phones! "
" I wish I remembered the name of the lovely man who served me. I have rented cars at Hertz just next to Sixt and have had terrible experiences - it's like a barn over there. But Sixt was so lovely and the man who served me was kind and helpful. He even brought my bags to my car!!! This is not something I expect from an economy car rental, and it really made me feel valued. Will definitely be choosing this location in the future! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JANE - 26 January 2020
" I have been using Autoeurope for over 10 years and find that almost always the prices are cheaper than elsewhere. The only times I am not loyal are when I find cheaper rentals elsewhere. I have already recommended you to others. "
" Budget takes a fuel deposit and you have to go to the office when you return your car to have it refunded. This wastes precious time when returning a car at the airport where you also have to wait for a shuttle bus. I'm sure they can find another way of organizing this. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GUSTAV - 26 January 2020
" nothing to add "
" D. Murphy at the welcome desk was very helpful. Nice to meet someone that actual knows a bit about cars. One thing I did have a problem with is that blocked amount on my credit card has not been released 3 days after I return the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CLAUDIO - 24 January 2020
" great "
" great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CHANDRAMAH - 24 January 2020
" So far one of the best experience with Alamo. Friendly staff and very helpful. "
" Very good service and affordable price! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by OTAVIO - 23 January 2020
" Still think you guys should to a membership point in every rental "
" Always excellent! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DAVID - 23 January 2020
" Excellent service "
" Very happy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by MICHAEL - 23 January 2020
" Found the location very convenient and good value locally. "
" 1. Vehicle tax disk out of date. 2. Passenger side door electric mirror faulty. Closing and opening at will. Drop off personnel advised. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 5
DUBLIN, IE - Reviewed by NORA - 22 January 2020
" My 'check-in' or rental pick-up was processed very quickly, all explained clearly - and the drop -off was just as quick and efficient. "
" My 'check-in' or rental pick-up was processed very quickly, all explained clearly - and the drop -off was just as quick and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by CAROLINE - 16 January 2020
" Nice car, good price. Ps. As I hire a car monthly, could I qualify for a discount or free upgrade with you? "
" Good. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
DUBLIN, IE - Reviewed by NAZIA - 15 January 2020
" I was lucky enough to get an excellent rate. Alamo/enterprise, everything was smooth from pick up to drop off. The staff was very professional and I was given a free upgrade as well. Was definitely happy with the service and the policy of the company! "
" I was lucky enough to get an excellent rate. Alamo/enterprise, everything was smooth from pick up to drop off. The staff was very professional and I was given a free upgrade as well. Was definitely happy with the service and the policy of the company! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CHAD - 15 January 2020
" Upgraded my booking to a bigger car . Very smooth process "
" Nice fella on the counter "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by MORTIMER - 10 January 2020
" great job "
" great job "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by VIOREL - 06 January 2020
" I use Auto Europe for long time now and they provide best value for money deals. "
" I had a flat tire and I wasn't able to change the tire using the tools provided in the car. The car didn't had the proper tooling to change that tire and the emergency number Hertz provided didn't answer. I give 5 to the condition of the vehicle because not having the changing tire tools appropriate can in some cases(slim) lead to very bad outcome but other than that the car was in a very good shape. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
DUBLIN, IE - Reviewed by SARAH - 06 January 2020
" it's grand "
" I get cars from the Kilmainham branch all the time and the staff are great and it's the most hassle free car rental I've experienced to date. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by NIALL - 05 January 2020
" Auto Europe are generally hassle free but need more additional driver packages included "
" Hertz were very efficient "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORK, IE - Reviewed by EMIEL - 04 January 2020
" Clear overview of all the options "
" Easy and quick pickup and dropoff. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SHANNON, IE - Reviewed by LIZ - 03 January 2020
" Friendly staff. "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by THOMAS - 02 January 2020
" . "
" . "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by ALISON - 30 December 2019
" Overall good. "
" They offered a Dacia Sandero as my only car option. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by MARY - 26 December 2019
" Marks on car which had not been noted. If we hadn't got the extra insurance we probably would have been charged for the damage...which is totally unfair. "
" Orange warning light on about tyre pressure when car was picked up ..didnt know what it was and caused me stress on motorway. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by NICKY - 25 December 2019
" I was very pleased with the Renault Megan I rented. I was also satisfied that I was not levied additional unexpected charges. I do think they are somewhat unhappy with autoeurope due to the discounted rates that accept. "
" There are not enough staff at the service counter at Dublin Airport car collection centre so it can take quite some time to get your car. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by SEAMUS - 24 December 2019
" Overall very good- no issues "
" REally it was trouble free and hassle free - no complaints "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by ANTHONY - 23 December 2019
" Painless and reliable "
" Very good as always I am a regular and this is why "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by VERONICA - 22 December 2019
" No car available "
" You booked a car for me at a rental office that was closed "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by LYNDSAY - 19 December 2019
" Unless I get a satisfactory response to my Thrifty issue, I would find it difficult to recommend auto europe. "
" Booking said that this is an on airport/in terminal collection/drop off but it was not, we had to get a bus off airport. I am pregnant and this was not suitable. This is the second booking with Thrifty at Dublin Airport where this has been the case. Do they have any cars on airport/in terminal? If not I will cancel my next booking (with Thrifty) and will not book with Thrifty again. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by NOEL - 19 December 2019
" Always use Autoeurope when hiring a car. "
" Straight forward hire. No problems "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BRANISLAV - 19 December 2019
" Just one word.Perfect.I will choose them again. "
" Very good service.Fast & all as described. Probably Cheapest on the market. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIMERICK, IE - Reviewed by DEIRDRE - 17 December 2019
" excellent customer service . Staff very efficient and pleasant at airport desk and drop off office. No time wasted very quick turnover from drop off to onward journey. "
" have already recommended to a friend for excellent service and cost "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by RICHARD - 16 December 2019
" A good experience with Auto Europe and Thrifty a good car in good condition at a great price. "
" Satisfactory experience, car in good condition and clean inside. Efficient pick-up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by LOUISE - 12 December 2019
" Booked a car online and paid in full got to the counter and was not allowed rent the car as I didnt have a credit card even though I had a debit card and offered the assistant that she could put a hold on any amount. She advised this was not possible but it wouldnt be a problem for me to get a refund which I have not got. Every other car rental company in the airport were able to rent us a car except for you. "
" Booked a car online and paid in full got to the counter and was not allowed rent the car as I didnt have a credit card even though I had a debit card and offered the assistant that she could put a hold on any amount. She advised this was not possible but it wouldnt be a problem for me to get a refund which I have not got. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by OTAVIO - 12 December 2019
" Auto Europe should have a system of points for loyal customers. Or vouchers. "
" Thrifty and Hertz are always great. I always make sure to hire the cars there, even if it's not the best price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIMERICK, IE - Reviewed by LIZ - 10 December 2019
" The experience was so easy and seamless. "
" I find Budget a fantastic company to do business with, the staff are so friendly and they go out of their way to help you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JAMES - 09 December 2019
" EXCELLENT all round!!! "
" FLIZZR are always my first choice!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KELLY - 06 December 2019
" Excellent service "
" The staff at Dublin airport we're brilliant. So nice and helpful.a "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CRYSTAL - 05 December 2019
" Arrived early at desk, because flight was early!!! no problem! Handed over to friendly guy in car park at end. "
" I always find the staff friendly and welcoming. I am usually heading into an intense situation, so the care at the desk is so welcoming. The care and ease of handing over the car is also so appreciated. Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by RICARDO - 04 December 2019
" Quick and easy to book reliable and very competitive prices.. highly recommend "
" Quick and efficient counter service, great car selection, clean and ready to go "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JAMES - 29 November 2019
" Good "
" 3 days after return of the car the 2000 euro is still blocked on my credit card. Why is this? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GERARD - 22 November 2019
" Value for money car rental "
" I like that they pay the M50 toll on customer's behalf unlike some of their rivals who leave it to me and I always forget and thus incur a fine "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by AIDEEN - 14 November 2019
" Excellent service, friendly and helpful staff both at pick-up and drop-off. quick and easy pick-up and drop-off. "
" Excellent service, friendly and helpful staff both at pick-up and drop-off. quick and easy pick-up and drop-off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by FRANK - 14 November 2019
" Everything went smoothly "
" Everything went smoothly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KIERAN - 14 November 2019
" Rental conditions could be more clearly indicated. "
" There was an issue with the credit card that we couldn't lock the required 1500€ cover. As a result we had to pay 144€ to reduce the cover limit to 300€. The price is determined based upon the no of renting days which doesn't make sense as the excess is the same whatever the rental lenght is. Considering the renting of the car was around 70€ and already included the cover for excess reimbursement from autoeurope, I found this was a total steal. We tried giving another credit card but they didn't accept it because it was under another name. Reflecting on this afterwards we think adding a name driver would have costed us less but they didn't accept that solution neither. I regret we paid the extra money, we should just have walked to another provider. "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CORK, IE - Reviewed by NORA - 14 November 2019
" The guy at the counter/check-in at Cork Airport was great. Very efficient. As far as I can recall, his name is Ronan (young guy, brown hair!) Very friendly, professional, clearly good at his job. Thanks again for a seamless experience. Nora "
" The guy at the counter/check-in at Cork Airport was great. Very efficient. As far as I can recall, his name is Ronan (young guy, brown hair!) Very friendly, professional, clearly good at his job. Thanks again for a seamless experience. Nora "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARIJKE - 14 November 2019
" Ready and on time "
" Good and to the point "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIMERICK, IE - Reviewed by LIZ - 13 November 2019
" I had a very good experience. "
" Excellent service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by OLIVIA - 12 November 2019
" This is a very unsatisfying means to communicate my frustration in seeking a refund of €65.36 which I paid to rent a car in an emergency situation. Please phone me to discuss. "
" I have just sent an email requesting a refund of my €65.36 paid in full only half an hour after my own car was back on the road. My decision to rent a car was an emergency decision based on information provided by Cornmarket (my motor insurer) to say my own car would not be insured to drive for 3 days. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KRISTEN - 11 November 2019
" It was fine. "
" Very smooth check-in and check-out process. The car itself wasn't very good - it made a strange squealing sound when you pressed the ignition, which was a bit annoying/worrying. It also didn't have any USB ports to charge the phone which wasn't a necessity, but was disappointing all the same. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by ELLEN - 11 November 2019
" The booking process was easy. When I needed to email the website, they were quick to answer my questions. "
" My entire experience with Flizzr was excellent. The booking process was easy, the staff very accommodating, the car was great! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by ALEKSANDAR - 09 November 2019
" No hassle, problem free customer support will always bring me back to Budget "
" No hassle, problem free customer support will always bring me back to Budget "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by SEAN - 08 November 2019
" Unsatisfied "
" Got a different car than I booked. Had to wait to collect car. Still not sure if I'll be charged for car rental for one car or not. Stuck with a big insurance bill at counter when getting car "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 2 Condition of the Vehicle: 5
KERRY, IE - Reviewed by CHARLES - 08 November 2019
" always very good "
" always very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARY - 08 November 2019
" Nice car to drive, clean & comfortable. Would use your company again! A big " thank you " to the bus driver who drove us to & from the rental car pick up .. & equally to all the staff involved. "
" Overhaul = Very good. (Just the wait picking the car up at the airport bureau ...a little long, no fault of the staff .. Just busy at that time). Thank you :) "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by COLM - 07 November 2019
" I recommend auto europe to my friends/family all the time. "
" Drop off was quick though would have preferred airport drop off (I didn't realise until my journey to the airport that drop off was off-airport). "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PETER - 07 November 2019
" . "
" Nice staff! Lont waiting time , even off peak "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LIMERICK, IE - Reviewed by LIZ - 06 November 2019
" my only suggestion would be that the drivers floor mat could be left in the car, as the floor can be slippy when wet and could be a hazzard. "
" very pleased with the no fuss service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ALAN - 06 November 2019
" Great as always, a good go-to comparison site. Been renting cars here for 17 years. "
" The car stopped working after only half a day and the repair process was not smooth. The repair service was not easy to reach and then they tried to charge me €150 for a 'call out' charge to fix their own car before they would even dispatch someone to look at it. Ultimately they did fix it, for free, but it made a stressful situation even less pleasant. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by MARCIN - 05 November 2019
" Great price, easy to use, clear explanation, no hidden costs. "
" Quick and easy, no hassle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
WATERFORD, IE - Reviewed by NARCIS - 05 November 2019
" Was handy to me "
" Great service and definitely recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by SLAWOMIR - 31 October 2019
" All OK "
" Very good service, no issues. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GREGORY - 26 October 2019
" Great experience "
" They did not have the class of vehicle that we had reserved in stock. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by NOEL - 26 October 2019
" Easy and straightforward booked with upfront charges info "
" Used Budget many times and not always satisfactory however this time everything worked out well and best budget hire for last 12 months "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
LIMERICK, IE - Reviewed by LIZ - 23 October 2019
" I was very happy with everything, nocomplaints.! "
" Excellent service.i "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by STEPHEN - 23 October 2019
" No issues at all and a very smooth and satisfying experience . "
" Great experience from start to finish. Paul at the pickup desk was a great guy to deal with and was very friendly. He made the process very smooth. Sixth/Flizzr are a great rental company. I will use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANA - 22 October 2019
" Great prices "
" Very dirty the vehicle, inside and ourside. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORK, IE - Reviewed by PATRICK J - 22 October 2019
" Very good service. "
" Efficient, good quality cars. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by YLVA - 17 October 2019
" Very good "
" Very good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by ANTHONY - 16 October 2019
" Great "
" Great I am a regular customer 1 rental a month or more "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by LIZ - 16 October 2019
" Very happy with all aspects of the service, "
" great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GERÔNIMO - 16 October 2019
" I was at the airport looking for an agency when I went to the Alamo and they were very polite to me, especially a girl from the balcony her name might be catarine! thanks for everything! "
" I was at the airport looking for an agency when I went to the Alamo and they were very polite to me, especially a girl from the balcony her name might be catarine! thanks for everything! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARTÍN - 10 October 2019
" autoeurope is always great! "
" I was told the car had no damage and not to worry about it, but then when I found that there were a few dents and scratches I was told that is my responsibility to find and document those, even under the heavy rain that day. It seems like the company is trying to trick me: if I hadn't seen the damage, I would have been liable for it! Plus it is extra time and stress put into the customer, when the company should be responsible for this. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 10
KERRY, IE - Reviewed by ANDRIANA - 10 October 2019
" Very happy with Auto Europe, easy to get my car and drop-off same no problem. "
" Lovely staff and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIMERICK, IE - Reviewed by LIZ - 09 October 2019
" I had a very good experience. Amy was so helpful, "
" very happy with BUDGET "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ELIZABETH - 06 October 2019
" I find the staff at Budget really friendly,and very efficient. "
" Budget is a great company to do business with. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LIAM - 06 October 2019
" seamless "
" repeat customer "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by HALLEY - 02 October 2019
" In the future it would be appreciated if Auto Europe was to be very clear about the CDW option during the online signup process, then I would not feel misled about price. "
" The think I didn't like was that the online booking process was not upfront about the inclusive insurance policy. i.e. I wanted a policy excluding the CDW since I already had coverage. This fine print issue came up only after I was at the counter to pick up and asked to turn down the CDW only to be told it was mandatory to have because it was in the booking made with Auto Europe and could not be changed. I felt like this was underhanded and like a bit of a trap, and had to pay more money to reduce the deductible to a level that my policy already had. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by CRYSTAL - 02 October 2019
" Staff were kind, friendly. The car was clean, in perfect working order. "
" As ever, I am delighted with the stress free service at Thrifty. With such short visits home to a parent who is increasingly frail, Thrifty staff have been wonderful on every occasion. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARTÍN - 02 October 2019
" autoeurope allows me to rent cars very often, thanks to the good prices. Keep up the good work! my only criticism is that a couple of small rental agencies (cahire.ie, dan-dooley) are not included in autoeurope results, and so I need to check these manually too. "
" Convenient office in the city, helpful staff, quick service, great price. My favourite rental place "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by MANUELA - 30 September 2019
" Beside the dropp-off, helpful and friendly at reception / counter. "
" Did not send me email with car condition. When I dropped off the car., there were some scarches - that were there when I picked up the car, - and without looking at my insurance condition I was asked to justify them.... "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by PATRICK - 29 September 2019
" my experience with auto europe is always good...but you must take responsibility for who you recommend...when i was in ireland i heard on the radio an interview of how one Canadian couples experience of traveling to ireland..they said the price of the insurance they were offered was Extortion...everything else for them fantastic...i should be able to buy insurance from the car hire firm from you..(not your insurance)...it would be more transparent.. "
" i wanted no excess insurance without any extras...i was upsold insurance and had to ask several times to get just no excess insurance ..no personal accident.,.no key insurance..no tyre insurance and no windscreen and so on...in the end my quote was 27 euro per day plus tax...i told him i normally pay 20+ euro ..no good...still 27 euro...i dropped my car back and went to Hertz and asked how much they would charge for same car..21 euro plus vat..fizzer upsold me...also tyers seen better days..have photos....but i will stay with auto europe "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 7 Condition of the Vehicle: 5
SHANNON, IE - Reviewed by JAMES - 28 September 2019
" I have found Auto-Europe excellent to deal with at all times. I have used your services four times this year but following my experience with Thrifty I intend to avoid car rental completely. If I ever am forced by circumstances to rent a car I will take the full insurance package to protect myself from the rental company "
" I returned the car on Friday September 13 and heard nothing from the company until, on Thursday September 26, I noticed they had deducted €719.23 from my account. I contacted the office in Shannon and told me there was damage to the car. That was the first I heard of it. The did not have the courtesy to inform me there was a problem and secondly that they were taking money from me. I contacted my credit card company and they recalled the payment into a holding account pending resolution. I spoke to a member of the headquarters staff the following day, Friday, September 27, and he said there was damage to the underside left of the front bumper. He said he would review the issue and get back to me. On Saturday September 28 a Mr Bryan Goldsmith from Thrifty/Hertz emailed me to say they had reviewed the case and they would reduce the cost of repair to €595.32. They sent a photograph of the so-called damage which amounted to a scuff mark on the underside of the front spoiler. How that could have cost more than €5 to repair beats me. Anyway, I am handing it over to my solicitor as I regard this as nothing short of extortion. I work as a journalist writing for a national newspaper and I intend to highlight my experience and warn people about this highly questionable practice. I will be recommending to people that they get the bus, the train or a taxi but to avoid car rental "
Value for Money: 10 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PIOTR - 28 September 2019
" Almost always everything as expected "
" Really like renting with Thrifty in Dublin city locations, good cars and friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by SLAWOMIR - 26 September 2019
" All OK with booking, very good deal, no issues. "
" Very nice personnel, friendly, open to customer. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ALLAN - 25 September 2019
" Next time I want a clean car with the rear window windshield wipers that work! "
" None "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
SHANNON, IE - Reviewed by LIZ - 24 September 2019
" was very happy "
" Friendly/ "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JULIE - 24 September 2019
" Great! "
" Could have made it a little easier to find the rental company counter. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by THOMAS SUNGMIN - 23 September 2019
" The whole thing just feels like a scam in the end. I am not renting from either thrifty or auto Europe. "
" Had to pay extra 26 euros per day just because I paid with a Visa debit card. This was not notified before arriving at the counter to pick up my vehicle. I am never renting from thrifty again. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 7
CORK, IE - Reviewed by DAVID - 22 September 2019
" Excellent all round "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by RORY - 19 September 2019
" AT THE MOMENT IM NOT HAPPY WITH ENTERRPRISE "
" ALL WENT WEEL EXCEPT I LEFT MY DRIVING LICENCE IN THE CAR I HAVE BEEN TRYING TO GET IT BACK SINCE TUESDAY IT IS VERY DIFFICULT TO CONTACT LOCAL OFFICE AT KERRY AIRPORT I DID SPEAK WITH 2 MEMBERS OF STAFF BUT I STILL DONTKNOW WHERE MY LICENSE IS "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ARLETTE - 14 September 2019
" Good "
" Booked a 4 door car and only got a 3 door "
Value for Money: 8 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 2
SHANNON, IE - Reviewed by BRENDAN - 12 September 2019
" No hic-ups. "
" Excellent professional service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LIMERICK, IE - Reviewed by LIZ - 11 September 2019
" as above no complaints! "
" As usual I had a very good experience , very efficient staff member and no fuss. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DAVID - 07 September 2019
" unfortunately had to return one day early due to an emergency back home. The customer service agent that we emailed told us to check the fine print in contract and it said there would be no refunds, and they could not help us. In the future we will rent directly through the company instead of these aggregators. "
" Budget car rental was great all around. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by MICHAEL - 06 September 2019
" Why is it such a stressful transaction. Why are employees of these companies allowed to tell lies to tourists. Surely it's illegal to take money from my credit card, not BLOCK it whatever that means. "
" Returned vehicle on 25th August and am still waiting for my petrol +1600Eu on credit card. I immediately on 25th took out another car at Shannon. So now I'm 1600x2 and petrolx2 in deficit on my credit card. Have been told it's the banks causing the problem! I was informed that the euros were simply blocked but in reality they were deducted. The people at the counter stated it was only a block. This is a scam! "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by UMBERTO - 04 September 2019
" I use autoeurope everywhere "
" everything is fine, just I don't like the position of the office in Dublin airport, the shuttle system to go there and to return the car is not good, then the airport area is complicated to drive through and this creates more problem to refil the car and delivery it. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by SZYMON - 01 September 2019
" Hello, the deposit taken from my card has still not been returned: Date: 07.08.2019 HERTZ RENT A CAR WEXFORD -1.695,00 EUR when can I expect it to get it back? "
" Hello, the deposit taken from my card has still not been returned: Date: 07.08.2019 HERTZ RENT A CAR WEXFORD -1.695,00 EUR when can I expect it to get it back? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GRAINNE - 01 September 2019
" I have hired a number of rental cars from Thrifty over the past few months. Great prices and service. I would recommend to others. "
" Staff in the Lotts Road branch were particularly helpful and pleasant. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by NICOLA - 31 August 2019
" Was a wonderful experience, great selection of cars, staff very friendly and very efficient "
" Very quick and accommodating. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KATHLEEN - 30 August 2019
" Would like a discount when I rent again as I'd come back to budget every time if the service was the same "
" Highly recommend everything was perfect. No delays "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORK, IE - Reviewed by MOHAMAD AYMAN - 21 August 2019
" Michael was a very nice guy and have a good approach to customers.. "
" They are a good company and i would return to them "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARIA - 19 August 2019
" this was not Auto Europe's fault as such, but i still am less inclined to use the service a next time. "
" this was possibly the worst hire car I ever had. It was old, with high mileage and no mod coms, did not run well, was not very clean inside and out, And very very expensive - especially for what it was. I know i did hire an automatic, in high season, at the last minute. But this Peugeot 108 with almost 100,000km on the clock really was not acceptable -- apart from the fact there was nothing else available. So i had no choice, and feel really ripped off. The more as I was kind of cajoled to take out insurance and pre-paid petrol, which add another 50% on the already hefty fee. In short: not happy, at all! "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 2
DUBLIN, IE - Reviewed by ANNA MARIE - 19 August 2019
" I am unhappy with my overall experience with Enterprise rental car. The 1st car they provided me a Nissan Micra broke down on the motorway outside Tuam the evening of July 19th at 7:45pm. I called Enterprise and was directed to roadside assistance through their telephone service. Roadside Assistance advised that they would send someone out to me, but that in the meantime that I still needed to call Enterprise. I called Enterprise again and again, no response, no return call for my voicemail message either. Tow truck arrived 2 hours later and towed me to the Enterprise car center outside of Galway City which was closed for the evening. This Enterprise office/center was in the back of an Industrial Estate. The tow truck driver advised me to wait in the car until a Security Guard came to pick up the key. I still had not heard back from Enterprise. The tow truck driver advised Roadside Assistance of this situation and called Enterprise as well. This was 10pm at night, the tow truck driver took off, no security guard came and nobody from Enterprise had yet called me. I called again. I finally received a call from Katie who was located somewhere in Galway, but didn't come to help, she advised that the Dublin office had to take care of the situation as I picked up the car in Dublin. Michael from the Dublin office finally called me back – again nice person but was totally unhelpful. Told me to get a Taxi – I had to remind him several times that I didn't know where I was – I didn't have an address for my location and did not have the number of a Taxi. Asked him to call me a taxi – he did not. At this point I was extremely concerned for my safety – I was in a back lot of an Industrial Estate with nothing only closed businesses around me. I was scared. This was approaching 11pm at night. This should never happen!!! Michael finally told me that nobody would be out to collect the key and again told me to get a Taxi. Again, I had to remind him that I did not know where I was. At this point I had also missed my evening events and my friends were extremely concerned for me. Finally, a friend left the event that I was scheduled to attend and came and rescued me. Not alone was I impacted by Enterprise's lack of customer support and concern; it impacted my friends evening as well. Michael from the Dublin office said he would follow up to ensure that I got to a hotel safely- I'm still waiting for that call! Furthermore, he told me that he would arrange to have a vehicle ready for me when the office opened at 8am the next day. He did not! I waited at my hotel the morning of July 20th in case I would miss a call from Enterprise. I waited from 8am – 11am and never received any updates or even a call. I missed another event as a result. Finally at 11am I called them and I was told to go back out to the Enterprise Center to pick up a car. I asked to be picked up. They told me to take a Taxi that I would be reimbursed. I asked that the office pay the Taxi when I got there, they said they couldn't do that as I had picked up the car in Dublin. Enterprise should never advertise that they pick you up – It's not true. Finally at 12:3pm on the 20th I'm given a replacement car. I finally got a call from Aishling a supervisor in the Dublin Office at approximately 4:30pm to apologize. I told her that all staff were very pleasant but not one person really helped me or showed any consideration for the situation. In order to make things right she said that she would reimburse me 2 days rental and that it would be processed in 7-10 days. I have not yet received that reimbursement. In addition, she told me to keep the receipt for my Taxi and that it would be reimbursed to me when I returned the car to Dublin. I returned the car to Dublin last Monday (August 12th). I told the young man who greeted me that I was due a reimbursement for both the 2 days rental and the taxi fare. He didn't know anything about it, said he couldn't do it there and would email the Accounts department re: both items. I asked to be copied on that email request. He verified my email address and assured me that I would receive a copy of that email – I did not! To date I have not received any follow up from Enterprise and have not received my reimbursement for the 2 missed days, or the taxi fare of 18Euro. I am really upset with the whole situation and how I was treated. I'm always an understanding and patient person, but this situation has tested my limits. I hope that AutoEurope can help me get a resolution. I also wanted to share my experience in the hope that others are not subjected to awful treatment. "
" I am unhappy with my overall experience with Enterprise rental car. The 1st car they provided me a Nissan Micra broke down on the motorway outside Tuam the evening of July 19th at 7:45pm. I called Enterprise and was directed to roadside assistance through their telephone service. Roadside Assistance advised that they would send someone out to me, but that in the meantime that I still needed to call Enterprise. I called Enterprise again and again, no response, no return call for my voicemail message either. Tow truck arrived 2 hours later and towed me to the Enterprise car center outside of Galway City which was closed for the evening. This Enterprise office/center was in the back of an Industrial Estate. The tow truck driver advised me to wait in the car until a Security Guard came to pick up the key. I still had not heard back from Enterprise. The tow truck driver advised Roadside Assistance of this situation and called Enterprise as well. This was 10pm at night, the tow truck driver took off, no security guard came and nobody from Enterprise had yet called me. I called again. I finally received a call from Katie who was located somewhere in Galway, but didn't come to help, she advised that the Dublin office had to take care of the situation as I picked up the car in Dublin. Michael from the Dublin office finally called me back – again nice person but was totally unhelpful. Told me to get a Taxi – I had to remind him several times that I didn't know where I was – I didn't have an address for my location and did not have the number of a Taxi. Asked him to call me a taxi – he did not. At this point I was extremely concerned for my safety – I was in a back lot of an Industrial Estate with nothing only closed businesses around me. I was scared. This was approaching 11pm at night. This should never happen!!! Michael finally told me that nobody would be out to collect the key and again told me to get a Taxi. Again, I had to remind him that I did not know where I was. At this point I had also missed my evening events and my friends were extremely concerned for me. Finally, a friend left the event that I was scheduled to attend and came and rescued me. Not alone was I impacted by Enterprise's lack of customer support and concern; it impacted my friends evening as well. Michael from the Dublin office said he would follow up to ensure that I got to a hotel safely- I'm still waiting for that call! Furthermore, he told me that he would arrange to have a vehicle ready for me when the office opened at 8am the next day. He did not! I waited at my hotel the morning of July 20th in case I would miss a call from Enterprise. I waited from 8am – 11am and never received any updates or even a call. I missed another event as a result. Finally at 11am I called them and I was told to go back out to the Enterprise Center to pick up a car. I asked to be picked up. They told me to take a Taxi that I would be reimbursed. I asked that the office pay the Taxi when I got there, they said they couldn't do that as I had picked up the car in Dublin. Enterprise should never advertise that they pick you up – It's not true. Finally at 12:3pm on the 20th I'm given a replacement car. I finally got a call from Aishling a supervisor in the Dublin Office at approximately 4:30pm to apologize. I told her that all staff were very pleasant but not one person really helped me or showed any consideration for the situation. In order to make things right she said that she would reimburse me 2 days rental and that it would be processed in 7-10 days. I have not yet received that reimbursement. In addition, she told me to keep the receipt for my Taxi and that it would be reimbursed to me when I returned the car to Dublin. I returned the car to Dublin last Monday (August 12th). I told the young man who greeted me that I was due a reimbursement for both the 2 days rental and the taxi fare. He didn't know anything about it, said he couldn't do it there and would email the Accounts department re: both items. I asked to be copied on that email request. He verified my email address and assured me that I would receive a copy of that email – I did not! To date I have not received any follow up from Enterprise and have not received my reimbursement for the 2 missed days, or the taxi fare of 18Euro. I am really upset with the whole situation and how I was treated. I'm always an understanding and patient person, but this situation has tested my limits. I hope that AutoEurope can help me get a resolution. I also wanted to share my experience in the hope that others are not subjected to awful treatment. "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 4 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by GUILLERMO - 17 August 2019
" Especially in dublin, it seems complicated to find other pick up or drop off locations after 5 pm apart from the airport. Would b nice to have some in the city center, maybe smaller agencies "
" The car was ready and clean when i picked it up and the check out was really fast. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARGARET - 17 August 2019
" As above "
" Ciara was very helpful when I went to pick up the car from Enterprise I am used to driving an automatic car and when she heard it was for my daughters wedding she upgraded me to an automatic. I love the location as It is only 10 minutes drive from where I live. All the staff there are so friendly and helpful. Thanks again Ciara "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN - 17 August 2019
" I have used Auto Europe many times and have always found their booking system to work very efficiently "
" Overall the experience was very good but the process of identifying/checking existing damage to the car needs to be improved. I could not clearly match the description on the damage report to the damage on the car. This left me being concerned until the time I returned the car "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by ANNA LUCIA - 16 August 2019
" . "
" . "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by CEALL - 15 August 2019
" Very good "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by STEVEN - 09 August 2019
" Not a good experience. Very disappointed with the mechanical condition of the vehicle that we received. It added unnecessary stress to our vacation. "
" The vehicle was in poor condition mechanically. It took several minutes to start at the beginning of each day that we had it. When we notified Flizzr about this half way through our rental period we were expecting the vehicle to be replaced, it was not. The vehicle was low in oil, and we had to stop to purchase oil to put into it. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by GRAHAM - 08 August 2019
" Good to find a cheap price quickly, but I was not happy that Alamo did not get the prepaid details correctly. "
" Alamo did not have the Auto Europe prepaid details when I picked up the car and tried to bill me for a standard contract at twice the price. It was sorted out quickly but the Alamo supervisors were useless. ( The Alamo main computer system had the full contract details including prepayment, but the shortened version on the agent's mobile device did not). The Alamo agent who booked me in was very helpful and I am grateful to her for picking up and resolving the issue. The vehicle was clean and was reliable, but the engine vibrated badly when idling and the bodywork had many small damages (which the rep recorded conscientiously at collection) "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
DUBLIN, IE - Reviewed by SUSAN - 06 August 2019
" Booking was easy- Otherwise see above. "
" A long queue at Airport and a longish wait for the shuttle bus but otherwise everything went without any problems. Will certainly use the firm again. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by JAMES - 30 July 2019
" event free experience. would recommend to anyone renting a car abroad. "
" good car and very efficient and nice counter and return staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by COLUM - 30 July 2019
" If you wish to avoid legal proceedings please refund my rental charge as soon as possible "
" I was very dissatisfied with the service. Although I was charged for the rental on my debit card, i was unable to collect my rental car for lack of a credit card. I am currently taking this matter up with the relevant consumer protection authorities but if you wish to avoid legal complications I would appreciate a refund for the 71 euro of the rental. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by DARRYL - 26 July 2019
" Very nice "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PAUL - 24 July 2019
" Good Overall "
" Vehicle was smaller than initially booked. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by DEIRDRE - 23 July 2019
" overall really good "
" Susan at counter was fab "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BRENDAN - 21 July 2019
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by DAVID - 17 July 2019
" See above "
" As a regular customer with normally good experiences, that last was not the case with the last rental. I asked for a particular model they had in the category I was renting that had a good entertainment system that was compatible with my phone and I was given a standard basic model with none of the extras like the model I rented before. I asked to change for another car and was told nothing else was available. Another customer arrived after me and recieved the high spec model I was looking for and left with the car. I asked about this to the agent that told me nothing else was available when it clearly was and his response was he was a gold member customer. I never experienced this with any other rental agency and therefore will discontinue my services with Thrifty and Hertz in the future as the agent was working with Hertz and could have better customer skills. "
Value for Money: 8 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by ANDREW DAVID MICHAEL - 17 July 2019
" We booked. We got our car. We drove it. We returned it. This is what is supposed to happen, right? "
" Pick up and drop off were somewhat laborious - especially with luggage. Had to queue for the paperwork at the return, and then wait a while for the bus to the airport terminal (which was then packed with people). Not the friendliest of staff, but all reasonably efficient. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by CONOR - 16 July 2019
" Flizzr is within Sixt. This is not clear when booking. "
" Great experience. Thanks! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JULIE - 16 July 2019
" The company should be much more transparent about the cost increase at the counter. I knew there would be some increase but the cost I was charged on through the website tripled at the counter. "
" The staff was wonderful and the car preformed well. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by STEPHEN - 13 July 2019
" AutoEurope is one of the most unhelpful companies to deal with and rude employees with no costumer service skills at all and will never Recommend them to anybody "
" N/a "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORK, IE - Reviewed by ANNE MARIE - 12 July 2019
" I found the whole experience to be very satisfing "
" I have to say that from the beginning to the end I found everyone at enterprise to be really good to work with "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
SHANNON, IE - Reviewed by LIZ - 09 July 2019
" As usual with Auto Europe I had a very positive experience. "
" I had a very good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by KEVIN - 09 July 2019
" Thank you Alamo "
" Alamo staff were amazing, had to do a rapid fly back to uk then back to Dublin for the funeral of my father-in-law. Young staff were so considerate and helpful and picked a suitable car for the occasion. Can't rate them highly enough "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by BARRY - 04 July 2019
" Easy to book and great selection of prices "
" Excellent value and great service. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by FRANCIS - 03 July 2019
" I like AutoEurope a lot, use it exclusively to book rentals in Europe (which I do a few times a year). I feel like it's very transparent - you know what you're getting, you get what you paid for, the vouchers work every time and everywhere I've tried to use them (multiple times at several agencies in each of Ireland and France). And there's a clear financial benefit over booking directly with the agencies. "
" It was OK, but the car was a bit on the small side: the trunk only had room for two suitcases (barely - one medium, one small), and because we decided to add a third small case, ended up having to put it into the passenger seat. It felt pretty cramped. Part of the problem is that when you're choosing the size of car, it says "Like Nissan Micra". But I live in the US, where the Micra is not available. So it actually was a bit smaller than I would choose next time, and what would help is if you could give comparisons using models available where the user lives. After all, with Thrifty, I know it's not really going to be Nissan Micra or Qashqai, it's going to be a Hyundai or Dacia Duster. So I'm not hung up on getting a particular model, just want to make sure it's the right size. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JOAO - 03 July 2019
" Sorry very bad excessive charge for hetz rental cars "
" 3rd "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by MICHAEL - 01 July 2019
" Great "
" Best Customer Service oriented rental company. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by ANITA - 01 July 2019
" Excellent rates and no issue with car hire experience "
" Very helpful and professional throughout process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DAVID - 30 June 2019
" Always reasonable prices "
" Actually Flizzr are working under Sixt cover "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by CATHERINE - 29 June 2019
" Very disappointed "
" Didn't even get the car.. I had a problem with credit card.. was in touch by phone with the staff before collecting.. To ensure there would not be any problems once there. They did got back to me but not proposing any solutions really. Called and emailed few times before 7pm on Saturday last week and helpline was closed..+ no one got back to my emails sent to the staff directly as they suggested. I wasn't travelling by plane and live here in Ireland. I rent cars quite often was my first experience with you.. and very dispoointed by the whole experience. Not professional at all. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORK, IE - Reviewed by JAMES - 27 June 2019
" The service was excellent and they offered me a skoda superb when the mid range economy car was not available . This car was a bonus to drive . "
" Good car hire service and helpful staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by VALERIA - 27 June 2019
" See above "
" The experience with Thrifty was good but I have a negative comment on your rates. I booked and paid for the super cover on your website and when i got to pick up the car this was not included. I had to pay an additional 20 euro for this. As you can imagine i was not happy. If you coulr please explain to me why i was double charged and reimburse me it would he great. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by KARL - 26 June 2019
" Fast and very friendly "
" Very happy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARCUS - 26 June 2019
" Great "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KENNETH - 22 June 2019
" Everything fine except for the petrol overcharge on returning the car. "
" The petrol refill was not explained other than to return the car not full you would be charged to fill it up. That's fair enough but to be charged 50.74 euro for 21.95 litres is extortion "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by YAN YEW - 21 June 2019
" Overall a pleasant experience. I was initially hesitant whether to take on excess cover by Autoeurope which was far cheaper or supercover with Thrifty, I chose the former and as there was no incident it was not really necessary however I felt Autoeurope's cover was probably adequate. "
" Excellent service, I arrived late at Dublin terminal 1 but was reassured by autoeurope customer service, true enough, the Thrifty counter was open and the car was ready to be picked up at the adjacent car park. The car was in excellent condition, there were cosmetic blemishes but they were all properly recorded in the Hertz web page. The M50 toll charges were automatically paid for and charged without an additional service fee and Hertz's Diesel was far cheaper than at a petrol station. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MAREK - 16 June 2019
" Was good "
" All ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by CLAIRE - 16 June 2019
" Agent was a bit abrupt and had to wait for car to be cleaned, otherwise was ok "
" Checkin was relatively smooth other than having to wait 15 mins for car to be cleaned "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by ROBERT - 03 June 2019
" Working with Auto Europe is always easy and I have never had a problem. "
" Every staff member we interacted with was efficient and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KRYSTINAN - 29 May 2019
" Car bery good condition "
" I was waiting 15 minutes on the desk for the contract due to lack of a car. It is not possible to sign the contract when picking up the keys, they sent me to Terminal 1 so I lost 45 minutes for it. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SACHIN - 27 May 2019
" Overall experience was too satisfactory. "
" The overall experience was good. The change of vehicle should have been informed earlier. But the replacement car was good. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MICHAEL - 04 May 2019
" Easy to use website with fair pricing. "
" Friendly service and a quality car. Will rent from Avis again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GAVIN - 03 May 2019
" Efficient "
" Car was a bit more basic than I expected but fit for purpose. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by VICTORIA - 25 April 2019
" I would like you check my bill. And you come back my money because we pay for 2 times. And i did receive just one bill. So please check my bookings "
" We didnt take the car. Because i put my id number and name for driving. Buy my friend payed with him credit card. We didnt any problem. But the day for the taken the can in the company sixt. They didnt give us the car or other solution. Because the say the need the sema person for pay the car and drivier car as well. They dont comeback de money nothing and we pay double rent i dont why. And i am still waiting comeback my money for the double paiment. So i would like any solution x that. If can check my boucher number and aswer me the most son posible. Thank "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by ALAIN - 25 April 2019
" I choose AUTO EUROPE through recommendation of my friend Mrs Vertommen Petronella and i was completely confident as she is customers at your company for years>; "
" my booking has been cancelled by sixt on arrival 17th april booking nr eu15326684. Although it was confirmed by AUTO EUROPE; i HAD TO HIRE ANOTHER CAR WHICH I DID THROUGH AVIS/BUDGET AND WHICH COST ME TWICE THE RENTAL. PLEASE REIMBURSE ME AS I HAD A FULL INSURANCE THROUGH AUTO EUROPE "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by YASEEN - 17 April 2019
" Happy "
" They took deposit for fuel and didn't return the money it's more than 72 hours "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARIO - 29 March 2019
" Nice new car for rental "
" Good car rental company "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by CATE - 25 March 2019
" good exprience "
" no issues - speedy process "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KERRY, IE - Reviewed by JOHN - 21 March 2019
" Friendly staff Information on vechile very satisfying "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by SYLVIA - 20 March 2019
" Z "
" We were very dissapointed that we could not switch drivers but had to stick to the one that made the booking. We did not have this experience at other companies. Rest was fine "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 8
KNOCK, IE - Reviewed by PATRICK - 09 March 2019
" Very good service provided by Thrifty at Knock airport "
" I always find Kathleen & Kevin at Thrifty/hertz at Knock to be very efficient friendly and helpfull. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ROBERTO - 07 March 2019
" Great overall experience "
" It was ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PIOTR - 07 March 2019
" good price / value "
" I usually get cars I want here and even if it's not the one I want 95% of cases this would be good value for the money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DANIEL - 28 February 2019
" Staff did a great job, friendly, efficient and got me sorted quickly "
" Staff very friendly and helpful, couldn't ask for more "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CHRIS - 27 February 2019
" nice car but we can't believe that we need to pay so much for the ding in the door - it's so expensive and I'm pretty mad that somebody would do that to us. Ding our door and leave us with a $1,600 bill!! "
" Everything went well BUT some idiot dinged our car door very badly and didn't leave a note so we were left to pay $1,600 :( "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by XAVIER - 18 February 2019
" Positive feedback. Good prices. Excellent rates "
" Efficient service and positive feedback to the team "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORK, IE - Reviewed by EIMEAR - 16 February 2019
" Very satisfied with the staff in cork airport but not at all with the person I was put in touch with on the other phone line. "
" I was very happy with the rental but afterwards I discovered I was overcharged. I rang to have it resolved but was asked for my phone number and email and told they'd need to find out about it and would email me back. 2 days later I've heard nothing. I would have expected it to be sorted right away and given a phone call rather than an email. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by EVA - 13 February 2019
" Easy to use, great prices and good value. Overall a very good service. "
" I found the staff extremely friendly and helpful which made the whole experience pleasant. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by HELEN - 02 February 2019
" When I lived in Ireland, Auto Europe was my preferred holiday rental company for European trips, due to competitive rates and especially the excellent additional insurance cover provided, however we usually opted for other Auto Europe partners than Hertz. I rarely opted for renting with Hertz, as they seemed to be consistently more expensive, with more restrictive rental conditions. In this case, we were happy to rent with Hertz through Auto Europe because of the competitive deal offered. Certainly it was a very positive counter experience when picking up the van, the official looking after us was extremely professional and helpful. As mentioned above, we were very happy to be allowed to add a third driver for a couple of days without additional charge. In the end the only negative note was when we returned the van - due to not being informed by the Hertz staff member about the additional charges levied -while the charges are legitimately within the terms and conditions of rental, the 'exit' experience could definitely have been better simply by being reminded or informed that the charges would be levied. In summary - very happy as previously with Auto Europe - and more impressed than previously with Hertz, except for the end-of-rental experience. "
" Counter staff on pick-up - excellent - and very helpful with enquiries re additional drivers - very impressed to be allowed a third driver for a couple of days without charge. This rental was a 9-seater for four weeks so understandably quite expensive, but we were happy with the deal we purchased. However, due to attending a family funeral at the end of our trip we ended up returning the van a couple of hours late - the late charge was extremely expensive. Although I accept the charge was within the terms and conditions, I was disappointed the Hertz official receiving the car didn't mention that this very significant charge was being levied-being informed of it would at least have reduced the shock factor when the credit card bill arrived. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PETER - 31 January 2019
" No complaints "
" Good "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SHANNON, IE - Reviewed by ELIZABETH - 26 January 2019
" I have had numerous rentals recently and I have found it very satifactory. "
" I find the staff at Thrifty so friendly, they make the whole experience trouble free. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by AUSTIN - 25 January 2019
" Using Autoeurope for many years. "
" Efficient. No adverse issues. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by CLAUDIO - 24 January 2019
" Great prices! "
" I have been renting with them for two years and everytime is Amazing to deal with them. Always transparent and honest. thanks! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BRENDAN - 24 January 2019
" Fine "
" Very straightforward. I had to extend my rental by 2 days and upon contacting them they gave a very competitive price no questions asked. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by AIDAN - 23 January 2019
" Other than the non refund of the credit card charge - fine "
" Considering that it was a two day car hire, one would think that I would have received my EUR 2,000 credit card 'charge' back three days after the completion of the hire - I haven't! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by XAVIER - 21 January 2019
" No problem to mention. Fast and efficient. "
" Excellent experience "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ELIZABETH - 20 January 2019
" happy "
" very happy with everything "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PATRICK - 19 January 2019
" very good "
" very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PETER - 17 January 2019
" service as expected "
" good car and service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by OTAVIO - 17 January 2019
" No problems. I just think there could be like a points membership. "
" Always great! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KENNETH - 15 January 2019
" Auto Europe - v good Thrifty - not so good "
" - Vehicle had marks on it that were not highlighted on inspection report. Had to find someone in the rental yard, no body arounsd so it took a while, to address. - When I got in the car and turned it on the car was only 3/4 full with fuel, no time left to report this as I had already lost time trying to report the undocumented marks, again no one around if I had the time, so, got caught to fill up the tank by this extra amount I did not use as car had to be returned with the tank "full". - Extra day charged to my credit card as I returned the car at 2pm, the time stated on the Rental Record. On checking I was told that, as, I'd collected the car early, ahead of my original reserve time of 2pm. I collected at 1.20pm I was charged the extra day as I'd over ran. NO ONE told me I had to return the car earlier and the rental agreement I signed at the counter has "Collection time" 13.18 "Return Time" 14.00. My receipt has return time at 13.56 and I was waiting a good while to have the car checked back in as there was no body in the returns area when I arrived. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by EAMON - 14 January 2019
" Very good "
" Thrifty added an additional Euro 34 charge at the counter to drive the car into Northern Ireland even though Northern Ireland was clearly stated on the booking as a destination. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by MICHAL - 14 January 2019
" Very satisfied, excellent customer service "
" Very professional and helpfull staff, excellent customer service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by RAWLE - 13 January 2019
" Good price, Good car. No hassle to pick up or drop off. The guy at the counter was very helpful. "
" Good price, Good car. No hassle to pick up or drop off. The guy at the counter was very helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DAMON - 12 January 2019
" Wrong advice and fee information on check in about toll fees. Excessive fee charged when I was advised that i can't pay tolls myself "
" Wrong advice and fee information on check in about toll fees. Excessive fee charged when I was advised that i can't pay tolls myself "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JEREMIAH BERARD - 11 January 2019
" Booking with AutoEurope is always an easy matter - great site. "
" Great company to deal with - very professional. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JANE - 11 January 2019
" See above "
" Hertz staff member checked me in when Thrifty counter was busy - very helpful and pleasant! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BRYAN - 11 January 2019
" Good overall experience "
" Smooth service at desk..friendly, efficient and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DENIS - 11 January 2019
" Nice price, good vehicle. "
" Nice price, good vehicle. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by SEBASTIAN - 10 January 2019
" It works "
" Didn't get the car that was advertised, but I'm happier with what they gave me "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ANNE - 10 January 2019
" Overall an exceptional level of service "
" Staff were excellent. Brought car to terminal for me as I had to wait a short time while it was valeted "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by WAQAR - 07 January 2019
" Excellent experience "
" Excellent Experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DEIRDRE - 07 January 2019
" Overall good "
" Good "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GERARD - 05 January 2019
" Will see how my complaint is delt with but SIXT was my worst experience & Auto Europe is tarnished by association. I will also go to RTE depending on how my complaint is handled. I do hope that AE do not try and shift the blame to SIXT only !!! "
" The worst ever experience, nothing but problems from no fuel to no answers from CS & Road side assistance. Terrible bad service due to lack of response from CS etc. We lost at least a day due to problems !!! Ref Joe Duffy on RTE Lifeline. "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 2
DUBLIN, IE - Reviewed by IAN - 03 January 2019
" Generally easy to use and transparent process. I like the ability to get additional insurances and also that I can cancel up to 48hrs in advance. "
" Very pleasant staff and a really great experience with Sixt. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JOSE - 03 January 2019
" With the rental car company, the experience was really bad. "
" When parked at a gas station in Ireland. The car got slightly hit with a door from the car parked beside us. We called the police and got all the information from the person who hit the car. We took pictures with the rental's car company camera. We also submitted pictures and videos from our own devices. Even-though I was not at fault, a few days after the drop-off, Thrifty charged us with almost 800 Euros.(When Thrifty sent the breakdown of repairs; they repaired the whole car for other damages as well as adding towing fees; which I don't know why and where all of those came from). I contacted directly my Credit Card company to work on the insurance from their side and claimed that money back to me. 2 months later my bank and credit card could give me my money back. After-all; This was a really bad experience. If it was not thanks to my bank and credit card coverage they would have never returned that money back to me. In addition; Thrifty contacted me back 4 or 5 months after, telling me that this case had been solved and would deal directly with my Credit Card provider. I still rent cars quite often, but have always avoided renting any cars from Hertz or Thrifty. I would never recommend to anyone use this company. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by ANNE - 02 January 2019
" I will once I see how my feedback is handled "
" Really fed up that the car I was allocated on arrival was one with no seat Height adjustment effectively making it undrivable for me. The last time this happened I was immediately allocated a car with the necessary adjustment at no extra cost. On this occasion however that was just not happening and the desk clerk got into a explanation about car classes A,B,C.... and pointing to a visual vehicle selector sheet etc. ... The upshot was if I wanted a driveable car I had to upgrade at by extra daily charge of E15 to a larger car. I failed to see the relevance in the clerk telling me that he didn't have seat height adjustment in his own car except to exemplify his inability to stand inside my specific shoes and predicament. Given my previous experience of the no quibble change to a model with the necessary seat height adjustment I was left feeling exploited on this occasion. Since return I can find no Thrifty/Hertz or AutoEurope websites that gives information about which classes of cars have seat HEIGHT adjustment. I'm not a car geek and I really don't care about cars more than knowing whether it has 4 wheels and I can drive it. In my view there is a big gap in accessibility, in terms of your services, for those of us who need this type of information. I would really appreciate greater transparency and/or coherence between the car descriptors given on hire websites which all seem to use the terms mini, economy, midsize, large, estate/suv, luxury... and a car class system A,B,C..... used at the rental desks. So now, I respectfully request that you signpost me to the car models in the lower economy/ compact/ mini/ and midsize categories that have seat HEIGHT adjustment as standard. I would also appreciate if you could advise me how much autonomy desk clerks have in determining how to handle my situation should it arise again and in particular whether, in general, there is an element of 'commission payment' in how their performance is rewarded. Thank you. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by BENNY - 31 December 2018
" Quick pick up and return the car "
" Friendly staff. Good and clean condition car "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by JOSEPH - 31 December 2018
" Friendly staff fast and efficient "
" Friendly staff fast and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SEAN CONOR - 30 December 2018
" I arrived home from a UN mission in Syria looking forward to collect my rental car. Upon arrival after some initial questions I was asked for a credit card with €1500 limit. I could not provide this but my partner could but this was not acceptable. I offered my Visa debit card but this was also not acceptable. I then offered to pay the €1500 deposit in cash but this was also not accepted. I decided to try cancel the booking but was told there was no refund available. I find the whole situation very disappointing and will be contacting my solicitor in the new year about this. "
" I arrived home from a UN mission in Syria looking forward to collect my rental car. Upon arrival after some initial questions I was asked for a credit card with €1500 limit. I could not provide this but my partner could but this was not acceptable. I offered my Visa debit card but this was also not acceptable. I then offered to pay the €1500 deposit in cash but this was also not accepted. I decided to try cancel the booking but was told there was no refund available. I find the whole situation very disappointing and will be contacting my solicitor in the new year about this. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
SHANNON, IE - Reviewed by EVA - 28 December 2018
" Excellent value and service, will definitely recommend to friends "
" The service from staff when picking up the car and dropping off was excellent and in stark contrast to some of our previous rental experience. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by OTAVIO - 27 December 2018
" Excellent experience. Maybe a mileage program for Auto Europe... "
" Thrifty is always great. I try to always choose them. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PETER - 27 December 2018
" Ok "
" I am very disappointed as I dropped my rented car of on the 6th December and as yet my deposit has not been returned to my account nor did I have any update. Almost 3 weeks holding €1500Euros. They have already with drew my toll fees etc. I would appreciate if you can follow this up as I tried writing to them without success. Many thanks Peter Cassidy "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 4 Condition of the Vehicle: 5
CORK, IE - Reviewed by KARL - 25 December 2018
" Always a pleasure to deal with Auto Europe. "
" Very friendly and very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by RAJESH - 25 December 2018
" Overall good "
" Good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by MAURICE - 23 December 2018
" hired car bought the all inclusive insurance were not asked we required tire and wheel insurance were charged without asking us 30 euro all inclusive insurance should be all inclusive hidden rip of charges ere not except able i returned the car early with disgust i use you company and avis with good service you should offer your customers a choice cheap rates on car hire and hidden rip off charges is not cheap value car hire it made my car hire very expensive i will give youa week to respond before i give you a poor review on face book to let any one know how poor thrifty and you are by allowing hidden cost are applied all inclusive means all inclusive when i contacted the agent they said the 30euro was for damage to alloy wheel and tire the car was fitted with steel wheels i asked for a refund and was fobbed off "
" hidden charges not explained "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by RICHARD - 20 December 2018
" nice car in good condition at a great price "
" excellent reception, nice car in good condition, easy and efficient drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CLAUDIO - 19 December 2018
" best price and experience! "
" Best customer service and desktop support! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KENNETH - 19 December 2018
" Good value "
" As an Avis Preferred member, being able to pick up the car at the terminal rather than getting the shuttle bus to the off airport location was brilliant "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SHANNON, IE - Reviewed by DUNCAN - 19 December 2018
" J "
" J "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
LIMERICK, IE - Reviewed by PATRICK - 18 December 2018
" Very poor "
" I didn't get a car because it never stated that a 1600 euro deposit would be required so they just took my money and never gave a refund "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by SHANE PAUL - 17 December 2018
" I left my sunglasses in the car. wrote to trifty customer service- no reply "
" I left my sunglasses in the car. wrote to trifty customer service- no reply "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
KNOCK, IE - Reviewed by DONALD - 17 December 2018
" As usual, autoeurope.ie provides great variety and pricing. We had one glitch, the display console died while we were away and we took the car to a Hertz rental location at Shannon Airport. The tech there instantly fixed the problem, a loose connection, and we were back on the road in minutes! "
" Hertz is great! Pricing, quality and service are tops! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PATRICK - 16 December 2018
" i could not fill up the form on thrifty site to make my counter experience quicker at dublin....i rang but still not work...i could not find the confirmation number anywhere....then was told it was the voucher number but still no luck...but all went ok anyway... "
" thrifty is hertz in dublin.....what more can you say "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MICHAL - 14 December 2018
" Over-the-phone staff very unhelpful, terrible experience. I lost my money, never got the car. I will definitely not come back to you, and will never recommend you to a friend. "
" They didn't rent a car to me at all because the credit card wasn't in drivers name. Not at all helpful to solve that for me. I will never rent with them again!!!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 2 Condition of the Vehicle: 2
DUBLIN, IE - Reviewed by ANDREW - 13 December 2018
" Great service "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by CHRISTOPHER - 13 December 2018
" I have already referred people to Auto Europr "
" The entire process was very easy with no delays and no hassle . The standard of the vehicle was excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DIANA - 13 December 2018
" I sent from thrifty for some time now and I'm very pleased with them "
" Very easy going guys and prompt in service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PETER - 13 December 2018
" Good, reliable and also very economical "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BRIDGET - 12 December 2018
" Very efficient. "
" I always use Thrifty through AutoEurope. Excellent service and no pressure put on you on collection. Very friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PARAIC - 12 December 2018
" . "
" While the car was a very nice one and booking it does advise it will be a compatible, it would be nice to either A) be notified precollection that it won't be the model you sign up to being advertised, or B) have an option to tick that you only want that car. This is a couple of times I've tried to get a BMW and been given a different model. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by ANNA - 11 December 2018
" Using the voucher was easy and I really liked the affordable insurance coverage. "
" It took a long time for the shuttle to pick us up from the airport, but other than that it went smoothly. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARCUS - 11 December 2018
" This was my second one in a short time frame. Very easy, straightforward, website is great, easy to book. Have made an additional 4 upcoming bookings as I was so pleased with how the first one went with thrifty. "
" Everything went very smoothly, had to wait a few minutes for the vehicle to be delivered to me, liked how the attendant went around the car with the ipad and photographed the car before i took it. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by JANE - 06 December 2018
" Still my preferred provider. "
" Really happy with the great customer experience both in T2 and at the offsite location. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by WAQAR - 04 December 2018
" EXCELLENT EXPERIENCE "
" LOVELY EXPERIENCE "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BRENDAN - 30 November 2018
" All goo "
" Very good. After dropping the car back I realised 30 minutes later that I had left my laptop bag inside the rental car. I called Avis and the lady on the other end of the line was very helpful. They had the bag behind the counter ready for me to collect (and after asking the right security questions). "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANDREW - 29 November 2018
" Best deals on rentals "
" Great service, staff and car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by VILMOS - 28 November 2018
" Perfect! "
" The most important aspect for me was to pick up the car and drop the car quickly. Both process were extremely short. I do not think I have ever seen a faster process with dropping a car. I was impressed. I live in the USA, with very high level of services, but this process was even faster than here. Very well-done! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by MARY - 27 November 2018
" Always 100% "
" Brilliant customer service every time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BRENDAN - 26 November 2018
" Drop off was very simple "
" Long line but it was because some customers asked loads of questions "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PAUL - 26 November 2018
" Shocking total con "
" When I arrived at the desk the price had changed they wanted an extra €38 a day so I didn't take the car as it was too expensive, "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by DECLAN - 24 November 2018
" Value and efficient. Thank you. "
" Friendly efficient staff- great value and quality vehicle "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by RICHARD - 23 November 2018
" Easy to book, good price and no problems "
" All went fine, a couple of scratches on the car were not marked on the sheet. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by MANUEL - 22 November 2018
" Shady "
" Good "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PASCHAL - 21 November 2018
" All went smoothly from pick-up to return "
" Found no problems in my dealings with thrifty "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by CLARE - 21 November 2018
" Swift, prompt service, competitively priced, no complaints "
" Excellent service, well priced. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KERRY - 19 November 2018
" very positive, efficient, would definitely recommend further "
" I found the whole experience very positive and the cost-effectiveness was second to none. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANDRESSA - 19 November 2018
" Overall was gook "
" The car was requiring mantainance. The filter air just fall on pessenger feet without reason. Car was burning fuel. Spent 30€ one week and normally it is 15€. They Exchanged the car but the case is spend time going for the 2nd time to Dublin airport for it. Waste of fuel and time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
SHANNON, IE - Reviewed by ELIZABETH - 18 November 2018
" very satisfactory and easy to use. "
" I was very happy with everything ,especially the great value that i got. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by LENARD - 14 November 2018
" I was really disappointed with the AVIS service. "
" I find Avis very disappointed have To say.. my whurst car rental service ever. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 7
CORK, IE - Reviewed by LUC - 13 November 2018
" Your market is quickly commoditizing.... "
" I don't understand why I have to wait for my final invoice such a long time, approaching 3 weeks now "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by DEREK - 13 November 2018
" Both Check In for Collection and drop off of car went very quick and smooth. "
" Both Check In for Collection and drop off of car went very quick and smooth. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
KNOCK, IE - Reviewed by FRIEDRICH - 10 November 2018
" I did get in contact with auto europe after the above mentioned phone call and must say that I did get reconfirmation that all insurance cover applies. Given previous experience I did believe that everything is in order and appreciated the offer that if any hassle at pick up to let the rental company call auto europe to discuss/clarify the insurance cover. This was offered to the lady when she first did not 'see' the insurance package on her screen at pickup, but was then quickly resolved. So very happy with auto europe services, will use them again and recommend. "
" Only one thing caused confusion when calling pre-pick up to reconfirm the pick up time I was told by the lady (Knock) that the car had no basic insurance cover. Given the fact that my father is 79 years that did put myself and him at unease especially as we did every upgrade (super cover) available to put him at ease. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KNOCK, IE - Reviewed by ALAN - 08 November 2018
" Pure lies "
" Hidden charges are rediculos "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by DAVID - 07 November 2018
" All went well. Given the different prices for different cars, I would have expected to get the car I reserved. "
" Vehicle was not the one ordered. Vehicle provided did not start, but another was provided. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
DUBLIN, IE - Reviewed by ALAN - 07 November 2018
" Easy, and the only comparison site I use. "
" Quiet thursday night in the airport, but Sixt was the only car desk with a queue. As other renters' customers came and went in minutes, it took 3 Sixt staff 45 min to process 6 sets of customers (myself included). Previous pickups were fine, but no explanation given. "
Value for Money: 8 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by NICHOLAS - 06 November 2018
" I think that AutoEurope are provided a good service, especially for those of us who want to buy excess insurance. However, it is clear that companies like Hertz/Thrifty view AutoEurope with some hostility, as in their dealings with me, they continually tried to shift the blame for the situation onto AutoEurope, who clearly were not responsible. Yes, I had misread the AutoEurope site and thought the navigation device would be free, but no, I hadn't signed anything before actually being misled and accepting that I would pay for the device. Thrifty knows damn well that I am entitled to change my mind between the time I request the device on AutoEurope's site and the time I pick up the device, but they pretended not to know if I would be paying for the device, suggesting instead that AutoEurope may or may not be charging me for it. I told them that AutoEurope had not charged me for it, and even then, Thrifty still didn't tell me it was they themselves who would actually be making the charge. Misleading is about the nicest thing I can say about that. "
" The problem was not with the car, but with the treatment I received from Thrifty/Hertz staff at Cork Airport. I had asked for a navigation device on the AutoEurope website when making my reservation, thinking it was free. When I was at the Thrifty/Hertz desk to collect, I made it abundantly clear that I did not want a navigation device if it cost anything. Rather than supporting me, as you might expect a decent customer service person to do, the Thrifty staff misled me into thinking I wasn't paying anything and got me to sign the contract. It was only a day before returning the car that I realised I had actually been charged for the navigation device. I complained to the supervisor on returning the car, but he basically aggressively made me out to be a liar and refused to give me a refund. I eventually did get a refund, after contacting Hertz Ireland's claims department, but the whole experience had been soured by then. These two members of staff did quite the opposite of what they should have been doing - instead of listening to me and helping me, the first went out of her way to mislead me, and the second thought he could bully me into submission. I was flabbergasted at these sad people and left wondering if this could really be their company's policy and sales model. Luckily I found someone who was prepared to help me, though somewhat reluctantly, at the Hertz Ireland claims office. Also a shout out for the guy who actually handed me the car and to whom I returned it. He was perfectly pleasant. "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by CAMILO - 05 November 2018
" . "
" I been charged twice , from auto Europe and for the interprise. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SIMON - 04 November 2018
" Thrifty are not very professional and the quality of vehicles is very poor. There was another gentleman there the same time as me and he had a brand new 520 BMW which had major dents all down one side. Apart from that Auto Europe carry on the great work. "
" Car had loads of dents and bumps. The rear bumper was temporary fixed on after being in a previous collision. No Vat receipt given on completion of hire "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 5
CORK, IE - Reviewed by CORNELIUS - 04 November 2018
" Cork Airport staff are excellent "
" Excellent. Service overall "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARIA FERNANDA - 02 November 2018
" All was good. "
" All was good. Only the waiting time to pick up the car was over 20min. Drop-off was quick and very efficient. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by BENDIKS - 02 November 2018
" Perfect "
" All good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by KERRY KHENG YANG - 02 November 2018
" It was alright but the car could have been better "
" The car's clutch was abit worn already. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by AMANDA - 02 November 2018
" Good service. I would only recommend that more care is put into telling people about insurance and etc. To avoid any issues. "
" The over-the-counter staff member forcefully up-sold us the insurance in a way that confused both of us. Als made mistakes on the total amount to be paid. The 95EUR voucher turned out to be 200EUR at the end. Worst experience ever. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by LAMBERTO - 29 October 2018
" Smooth as always! Would recommend "
" Everything perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GREG - 29 October 2018
" CAR WAS IN PRETTY GOOD SHAPE. PRICE WAS COMPETATIVE. "
" EARLY MORNING GETTING CAR AND ON THE ROAD WAS QUICK AND EASY. THE RETURN WAS QUICK AND SLICK. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JESSICA - 29 October 2018
" A reservation email should be sent with details if for some reason the reservation is booked through a third party vendor with flizzr. "
" I went to Flizzr's site to reserve the vehicle and it turns out the vehicle was reserved through a different vendor who never sent me the details or a receipt (Auto Europe). I had to find out what the name of the company was through the charge on my credit card and when I called customer service I was transferred over four times over 45 minutes to get the information I needed to pick up the vehicle from Flizzr. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by THOMAS - 29 October 2018
" Very positive "
" I found the staff at the Pick-up area to be really friendly and helpful. Unfortunately however I found the check-in desk in Terminal 2 to be very curt and not very friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ALEJANDRA - 26 October 2018
" I had a nightmare with Sixt, nobody answer the phone and the email. I had any support from the Sixt staff in Dublin "
" I rent a manual car and I changed the next day for automatic car. Sixt gave me an uprate to rent another car Because I didn't want the full insirance, Sixt ask me for a 1500€ deposite, they told, they will block my credit card but Sixt charge me Even now Sixt didnt return my money after 9 days that I had return the car "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 7 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by MICHAEL - 26 October 2018
" Excellent experience,with excellent service. "
" My experience with Avis was excellent thank you ! And I would like to add that it was made excellent particularly by the personal assistance of a lovely young lady called Kaylene, if I remember correctly, at the Dublin airport Avis desk. Much appreciated after a flight,thank you ! Michael Flynn, Tipperary. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by RUTH - 24 October 2018
" I paid for insurance but i didn't have over 2,000 to hold on my credit card so I had to pay an additional 74 for insurance at the counter. I wouldn't use autoeurope again as the insurance arrangement is not practical "
" Nice car, clean, friendly and efficient staff "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BRIDGET - 23 October 2018
" Friendly efficient service like you get photos of the vehicle to check damage on collection. "
" Excellent service always book with Thrifty. Photos of damage and no hard sell. Friendly service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by IRINA - 21 October 2018
" Very bad experience! They took the money when i booked the car from DEBIT care. In the day when i want pick the car i can't because i didn't have CREDIT card on my name. I spent 174€ for nothing ,no refund my money "
" Very bad experience! They took the money when i booked the car from DEBIT care. In the day when i want pick the car i can't because i didn't have CREDIT card on my name. I spent 174€ for nothing ,no refund my money. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by WILLIAM - 21 October 2018
" Exceptional service. As someone who has rented here eight times in the last year avoid early morning as there are sometimes queues. "
" Exceptional service. As someone who has rented here eight times in the last year avoid early morning as there are sometimes queues. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CARYL - 21 October 2018
" Overall is was quite good. Too much time was wasted whilst picking up the car. This should be quicker. Returning the car was very quick though. I would prefer to pay my own m50 toll, it`s cheaper! I wasn`t told it would cost me extra for Sixt to pay that for me! Wasn`t too pleased about that. The car I received was very economical, I was very happy about that. All service staff were very pleasant and helpful. "
" The wait at the pick up counter section was very long. It was busy but the counter staff spend too much time upselling. It shouldn`t take an hour to pick up the car. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by JANE - 18 October 2018
" Very satisfied "
" Pleasantly surprised, very satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by BRENDAN - 18 October 2018
" Very smooth "
" Car was fairly new but previous renters had treated the car roughly. Damage was cosmetic however and car itself was very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by BRIAN - 17 October 2018
" good service and notting went wrong looking forward to doing it again "
" easy pick up once you get to the compound "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by MEGAN - 15 October 2018
" Horrible. "
" Horrible. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by KONSTANTIN - 13 October 2018
" very good "
" very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by TOMASZ - 13 October 2018
" excellent "
" excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARIAN - 12 October 2018
" Very efficient booking process and great prices. "
" Very friendly, efficient staff. Very happy with the smooth experiences of both picking up and returning of car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SEAN - 12 October 2018
" Perfect "
" Excellent service as usual. The cars are always very recent and spotless. Excellent staff and easy returns "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ALAN - 10 October 2018
" Very good, have already made another booking with them this month "
" Very good rental, top three experience across all of autoeurope's partners. Car was very good quality, not base model, made long distance driving pleasant. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by JOHN - 10 October 2018
" great "
" one of the best car hire experiences I have ever had "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ROBERT - 08 October 2018
" Overall Auto Europe price was good value. "
" 1) my car had a low oil pressure warning. I had to pull into a gas station. I checked the motor oil dipstick and it was completely empty. I brought motor oil and probably saved the engine. 2) the wipers were old and it was very difficult to see out the windshield. Driving in Ireland where it rained a lot was dangerous. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by JAKUB - 08 October 2018
" OK "
" OK "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ANN - 07 October 2018
" Car was fine...would have appreciated a smaller vehicle, due to narrow roads. "
" The price was too high.. More automatic vehicles should be available, especially with the amount of travers from countries that drive on the right! "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PATRICK - 07 October 2018
" Nice company too deal with and value for money "
" Rent from Alamo regular lads on the counter was always very friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SHANI - 05 October 2018
" The only thing that I keep struggling with is understanding the insurance issue, what is the difference between the insurance in the web and the one that is offered in the agency? Do I still need to do one if I take the one from the web? A lot of wording and technical terms tha makes it more confusing and doubtful ..... "
" All the experience was a good one. The only thing that needed to improve is the staff at the counter. The person how helped me was very friendly and nice, with a lot of knowledge and experience. But the pick up took a lot of time because they were only 2 agents at the agency and a lot of people that picked up the car at this hour of the day. More stuff needed. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by MARY - 04 October 2018
" A pleasure to deal with - 100% customer satisfaction "
" Excellent service and customer experience 5* "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARIA FERNANDA - 04 October 2018
" overall great experience. will improve by being able to drop-off the vehicle at anytime even after the office is closed. "
" very smooth pick up and drop off. good location. good prices. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by PATRICIA - 02 October 2018
" Overall I was very impressed with the staff and their service at Enterprise at Dublin Airport. They were more than happy to help. The shuttle bus service was smooth and welcome. "
" Although the vehicle was an upgrade it hadn't been cleaned properly. The tyre caps were all missing, hence the 'tyre pressure' warning lights failed to go out even though I bought some myself and put them on. The Seat Alhambra otherwise was a very good car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by TONY - 26 September 2018
" I've used autoeurope many times and will in future but I will never use Sixt and will warn if there against using them. "
" awful. my credit card was lost the day before. my brother offered his and to be added as a named driver but Sixt refused to help. no card no rental. disgusted. had to find a car elsewhere. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 5
DUBLIN, IE - Reviewed by SEAMUS - 23 September 2018
" Would recommend very good value "
" Friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SARBJEET - 21 September 2018
" Saved the day for a car hire situation that had gone badly wrong (arranged via a airline loyalty program). Worked when the RentalCars app failed to process any car hire. Am happy enough with what I experienced to be transferring my future custom from RentalCars to Auto Europe. "
" Counter staff was highly cranky that I was there an hour early, and that I had gone directly to their car hire centre rather than present myself to the airport. She had a car, was super efficient about putting me into it & getting me on the road, but gave out stink the entire time she was doing it. Efficiency: 10/10; ability to hold it in and just deal with the customer's needs: 3/10. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by REGIMANTAS - 19 September 2018
" My favorite site for car rentals. "
" No problems, good experience "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARGARET - 15 September 2018
" Disappointed that there isn't an alternative to using the credit card, like using a debit card. "
" Disappointed that there isn't an alternative to using the credit card, like using a debit card. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KARL - 15 September 2018
" It was a great drive around the country "
" It was all good. No problem. However, the bus shuttle needs to be on time to pick up a customer like me who needed to pick up the car before 8am- before too many people come to wait in line. I waited for an hour for the bus shuttle to pick me up and more and more people come to wait with me. I prefer a fast pick up and move on with the rest of the trip. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SARA - 13 September 2018
" Nos gustó mucho conducir el coche por Irlanda, lo único que lo pasamos mal con todo el jaleo de coger el coche entre la tarjeta de débito y de crédito. 24€/día extra más el alquiler suben mucho el precio del coche. EL nuestro nos costó 3 días 42€ y 72€ el seguro extra que nos obligaron a pagar. La diferencia sumando ambas cosas es bastante grande. "
" Reservamos online para pagar con tarjeta de débito y al llegar allí nos solicitan una de crédito. Como no la llevamos a Irlanda, nos obligaron a pagar un seguro extra de 24€/día, al final más caro que el propio alquiler. Además se pusieron muy bordes, que era eso o no alquilarlo. Nos quedamos un poco defraudados porque leímos la letra pequeña de todo y no vimos eso en ningún lado. Además conductor extra 9'50€. En otras compañías es 7'50€. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SCOTT - 11 September 2018
" Pretty painless all the way around. "
" The Sportage is a nice vehicle, albeit a little wide for some roads in Ireland. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by WAQAR - 10 September 2018
" very good service, better value for money "
" Excellent experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by RICHARD - 10 September 2018
" No problem useing you again "
" Fast and easy very happy with experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ADRIANUS - 06 September 2018
" Very efficient service "
" Very efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ABRAHAM J - 05 September 2018
" Will make use of your service again Just a friendly request PLEASE would you stop sending Emails to me. PLEASE "
" The paperwork took very long. But otherwise all very well organized "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by IMRAN - 05 September 2018
" Everything went smoothly and as described "
" The car was scratched all over which is embarrassing considering I'm renting and expect a fairly normal and newish car. Refund on deposit is still not processed after 5 days "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
CORK, IE - Reviewed by JOSEPHINE - 04 September 2018
" I would recommend Hertz to everyone. "
" Very friendly staff. Was nice dealing with them. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by MARY - 03 September 2018
" Top Class Service - Highly Recommend "
" Excellent service as per usual "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by YVES - 03 September 2018
" Again, very regular use, as they offer very competitive price. One remarks (already mention ed over the phone), when checking prices for various dates and clicking on modify button, the location systematically changes to 'Dublin airport', even if the location was 'Dublin all location'; that is quite inconvenient "
" Very friendly staff, pleasant and efficient. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by MICHELE - 03 September 2018
" Good "
" No problema! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KATHRYN - 02 September 2018
" I was happy with Auto Europe but budget likes to try and charge for excess insurance a second time. "
" On pickup I requested the gentleman accompany me to the vehicle to check on condition. He came eventually and was very dismissive. The windscreen had marks on like egg or something which I had to look through unfortunately I didn't notice until I drove away, I couldn't get it off. Unfamiliar with the car and took a while to find everything. Poor service at budget. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by ALLAN - 02 September 2018
" Veryefficent "
" Great to deal wirh "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JAMES - 30 August 2018
" Would highly recommend Auto Europe & Sixt! "
" Very pleasant experience all round... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ROWAN - 29 August 2018
" Great experience from easy process of booking right through to returning the vehicle. "
" Fast service on arrival and car was great to drive. Small wait when we arrived back but when they got to me filed me through very quickly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by CATHERINE - 28 August 2018
" Always value for money "
" Customer service on the phone is appalling. Cannot talk to a real human at all. Made contact through Twitter but that isn't always sufficient. Need to be able to contact branches directly. "
Value for Money: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORK, IE - Reviewed by PHILIP - 26 August 2018
" Aa "
" Liked the BMW navigation system. Return at the airport was very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by JILLIAN - 26 August 2018
" I have used autoeurope for 25 years. I've always found them best on price. "
" Car was great. Drop off was confusing where to park car in airport. I drove around three times and ended up parking in airport cab area. I also would have liked a receipt but didn't get one "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by YVES - 24 August 2018
" MORE THAN 1 HOUR WAITING BEFORE DOING PAPER TO GET THE CAR + 1 HOUR MORE TO WAIT THE CAR TO BE CLEAN AND PREPARE - FIRST RENT IN IRELAND WITH AUTO EUROPE- VERY BAD EXPERIENCE I WAS LUCKING NOT DRIVING AROUND IRELAND WITH THIS CAR IN VERY BAD SHAME AND NO AIR CONDITIONING DURING SUMMER TIME. I WILL SUGGEST THIS COMPANY FOR IRELAND- I PAID FOR AN EXTRA INSURANCE FOR A VERY BAD CAR. VERY BAD TRIP AND SOUVENIR "
" 2 HOURS WAITING BEFORE GETTING THE CAR - VERY BAD ORGANISATION - CAR NOT IN GOOD SHAPE - AIR CONDITIONING NOT FUNCTIONING AT ALL - CAR SHAKE FROM 120 KM - A LOT KILOMETERS MORE THAN : 135000 KM "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by HELENE - 24 August 2018
" Will rent again through your services, very good value for money "
" Great car and efficient service but some staff at the pickup counters or the van driver were not very friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SAMY - 24 August 2018
" Voucher refused (debit card not accepted) and no solution found by autoeurope, almost 100€ lost. "
" Debit card not accepted, contrary at what is written on their website. No solution found. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by NOEL - 19 August 2018
" Good experience "
" They are slow to refund the fuel charge. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CATHERINE - 15 August 2018
" Great booking system and great value , easy to navigate the site , will recommend "
" Staff were efficient and friendly whole process from pick up to drop off made easy , will recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GALWAY, IE - Reviewed by SARA-ANNA - 15 August 2018
" Works great, but I wouldn't take the super cover as I did, because you pay more and afterwards you still need to get the insurance in Budget for full cover because Connemara's roads are not very good, and you easily can get a broken tire. For the rest, no problems. "
" Fast and easy/ "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by ELEANOR - 09 August 2018
" Easy booking process. "
" Easy process, convenient location. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by OWEN - 09 August 2018
" Prices are not very competitive. "
" Pick up was easy; they quickly changed our car from manual to automatic when we requested. Courteous airport counter staff. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by ALEKSANDAR - 08 August 2018
" ... "
" I would like to share something... I was booked online my car but we collected one hour earlier at car rental office. Reprensetative did not ask us about returning car at same time as we collected (which is logical for me as regular at budget-avis customer) Instead,he charge us hole day because our returning time was hour latter through prebooking online. I find out few days after returning a car and I have learned my lesson hard by wallop on my wallet for something which I did not used but next time I'll will be picky one for something what should be logical... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ASHUTOSH - 08 August 2018
" Hi AutoEurope Reservations Team, You have deducted 75.59 EURO for booking voucher number EU14926167 on 6th Aug. But you have not refunded 102.76 EURO of booking voucher number EU14913476. On my recent transactions list - it shows you have refunded 102.76 EURO on 3rd Aug and deducted again 102.76 EURO on 3rd August. Attached screenshot of recent transactions, table and transaction exported excel file and other relevant pdf files. Please process the refund of 102.76 EURO asap. Also, I have attached "old mail" for reference. Masked Card Number Posted Transactions Date Description Debit Amount Credit Amount Balance Transaction Type 5425 **** **** 5218 6/8/2018 autoeurope.de 75.59 Debit 5425 **** **** 5218 3/8/2018 autoeurope.de 102.76 Debit 5425 **** **** 5218 3/8/2018 Transport 85.1 Credit 5425 **** **** 5218 3/8/2018 THE COOP 0.87 Debit 5425 **** **** 5218 3/8/2018 BUS EIREANN 10.64 Debit 5425 **** **** 5218 3/8/2018 AUTO EUROPE 102.76 Credit Below is the "OLD MAIL" sent on 5th Aug: Hi AutoEurope Reservations Team, 1. I have made a car rental booking on 30 July 2018. Booking voucher number EU14913476. I have cancelled this booking on 31st July well before 48 hrs pickup time. Can you please refund the amount asap? Rental Period: 3 Aug 2018 Until 6 Aug 2018 Pickup Location: Shannon Airport. 2. Also, I have made another booking on 1st August 2018. Booking voucher number EU14926167. AutoEurope has charged 102.76 EURO for this booking instead of charging correct bill amount of 75.59 EURO. Rental Period: 2 Aug 2018 Until 5 Aug 2018 Pickup Location: Shannon Airport. Please refund the amount 102.76 EURO of booking number EU14913476. Please charge correct bill amount of 75.59 EURO of booking number EU14926167. I have attached all documents. Thanks, Kind Regards, "
" Hi AutoEurope Reservations Team, You have deducted 75.59 EURO for booking voucher number EU14926167 on 6th Aug. But you have not refunded 102.76 EURO of booking voucher number EU14913476. On my recent transactions list - it shows you have refunded 102.76 EURO on 3rd Aug and deducted again 102.76 EURO on 3rd August. Attached screenshot of recent transactions, table and transaction exported excel file and other relevant pdf files. Please process the refund of 102.76 EURO asap. Also, I have attached "old mail" for reference. Masked Card Number Posted Transactions Date Description Debit Amount Credit Amount Balance Transaction Type 5425 **** **** 5218 6/8/2018 autoeurope.de 75.59 Debit 5425 **** **** 5218 3/8/2018 autoeurope.de 102.76 Debit 5425 **** **** 5218 3/8/2018 Transport 85.1 Credit 5425 **** **** 5218 3/8/2018 THE COOP 0.87 Debit 5425 **** **** 5218 3/8/2018 BUS EIREANN 10.64 Debit 5425 **** **** 5218 3/8/2018 AUTO EUROPE 102.76 Credit Below is the "OLD MAIL" sent on 5th Aug: Hi AutoEurope Reservations Team, 1. I have made a car rental booking on 30 July 2018. Booking voucher number EU14913476. I have cancelled this booking on 31st July well before 48 hrs pickup time. Can you please refund the amount asap? Rental Period: 3 Aug 2018 Until 6 Aug 2018 Pickup Location: Shannon Airport. 2. Also, I have made another booking on 1st August 2018. Booking voucher number EU14926167. AutoEurope has charged 102.76 EURO for this booking instead of charging correct bill amount of 75.59 EURO. Rental Period: 2 Aug 2018 Until 5 Aug 2018 Pickup Location: Shannon Airport. Please refund the amount 102.76 EURO of booking number EU14913476. Please charge correct bill amount of 75.59 EURO of booking number EU14926167. I have attached all documents. Thanks, Kind Regards, "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by GABRIELLE - 05 August 2018
" I think that Auto Europe and thrifty live under the same management or co-operative scheme, therefore my comments in No. 3 apply to this question "
" I chose Thrifty because it seemed to be the most economical option I saw on Internet. However I am now unhappily having to deal with the fact that what I thought was going to be a complete deal for 401 euro turned out to be almost 3 times that amount. I also had the inconvenience of driving to Shannon to pick up and drop off as I thought it was the best financial deal but it turns out I might just as well have hired from a dealer in Limerick where I was staying. In South Africa where I live if one is offered an upgrade it is a free upgrade. I would not have agreed to the upgrade if I thought there was a cost involved. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by WARWICK - 01 August 2018
" Same as above "
" Only complaint is taking the money for fuel out of account when you could just put a hold on it as it gets bank charges "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by PETAR - 01 August 2018
" The voucher number was not correct. They could not found it on the system. It was telling that I had already rented a car in June eventhough I had a print out confirming my reservation for July. The sixt staff reassured and rented me a car with no hassel. "
" Very professional and customer oriented. I want to acknowledge Mr Igor Dabo as very diligent and professional personel. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by LENARD - 30 July 2018
" I arrived much earlier to the car rental office but they where very accommodating and had my car ready in a minute. Many thanks to all. "
" I got a great car deal and I was very satisfying with the service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KILLARNEY, IE - Reviewed by JEROME - 30 July 2018
" We don't favor any car company, we just go for the lowest price. "
" They were efficient and professional and kind. There was nothing that was out of the ordinary one way or the other. Business was as expected. Thank you. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by PETER - 29 July 2018
" Collection of the vehicle was horrendous. Granted we did not have a credit card in the main drivers name, I understand that, however we had a debit card in the main drivers name and also another credit card. We had the availability for sixt to hold the 1500e excess as per our agreement yet they refused. We were charged an unexceptable amount of non refundable money to rent the car we had already paid for. The only other option was to walk away with no car (obviously ruining plans) and lose the money already paid. I rang autoeurope on 2 occasions and found the second customer service representative to be incredibly rude and refused to allow me to speak to her manager. We were trying to some to a reasonable resolution yet we were met with repetition of the same information and no attempt to help us. I am disgusted with the service by all parties (excluding Shannon on the desk at sixt as she did everything in her power to assist). Terrible customer service and an unacceptable way to carry out business. "
" The staff member at the counter was incredibly helpful. However the manager was unwilling to discuss our issue further than stating company policy. The lack of flexibility was ridiculous. Furthermore both sixt and autoeurope denied having the money paid in order to discuss a refund "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by BRIGITTE - 26 July 2018
" Very efficient and customer friendly approach "
" Fast and friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CHRISTOPHER - 23 July 2018
" No problems "
" All went very smoothly and without problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KNOCK, IE - Reviewed by BRENDAN - 20 July 2018
" Always good "
" Very good and friendly service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN - 19 July 2018
" Very easy to use, "
" Vehicle price virtually doubled with cdw "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KNOCK, IE - Reviewed by ANNA - 19 July 2018
" Everything was nice, easy and fast "
" Receptionist was great, car was what we expected "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
SHANNON, IE - Reviewed by KATHERINE - 14 July 2018
" No "
" Car had damage which was documented at time of pick up but looked awful and was commented upon by family and friends "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by GORAN - 10 July 2018
" Good service, good car "
" Good service, good cars "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KIERON - 10 July 2018
" Feedback provided needs to be used to improve service you give as ultimately Budget reflect Auto Europe, and if you are prepared for customers to have to experience such poor service , then Auto Europe are as bad as the provider "
" Queue to collect car unacceptable, when 3 staff could see a Queue of 20 + customers, but only one desk kept open, and no apology of communication to all of us waiting was given Why do they take €90 Fuel deposit, when you are expected to bring tank back full. plus no small car has a fuel tank that takes €90. This is a complete money scam rip off by Budget Drop off again awful delay, 1 person with poor English on site a airport drop off, and no facility to drop keys off, given I had taken full insurance and left car back full, Made wait for car to be checked in, then you have to go to the office to then give in your paperwork of checked car for them to credit the €90 back. I have used budget in other countries and never had this, but despite my feedback , nothing will be done or fed back to Budget. I certainly wont ever use Budget again Drop off was same, "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 3
SHANNON, IE - Reviewed by DAVID - 09 July 2018
" Good price "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN MICHAEL - 08 July 2018
" Alamo staff were charming, helpful and very professional. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by DOUGLAS - 07 July 2018
" I'm very satisfied- the rates were as indicated, there were no surprises at the counter and everyone was pleasant and helpful. Renting a car in Ireland was one of the things I was most apprehensive about- AutoEurope made it easy! "
" The car was great, with more amenities than we expected, and was in very good condition. My only minor complaint was that finding the rental drop off location at Dublin airport was tricky, even with the map you provided ( but that's not really your fault!) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by OTAVIO - 02 July 2018
" How about a membership program? "
" Nice company but veihicle was damaged. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by SIMON - 29 June 2018
" See the same comment as the one about my experience with enterprise "
" It's not fully enterprise their fault but when I booked it trough autoeurope it stated "full to full" for the fuel. When I came there the fuel was empty. We had to return it with the same amount and obviously couldn't return it with the same amount so we lost money on that. It also stated in the terms and conditions that the deposit is €500. When I came there the deposit was €1650 and unfortunately that would've been over my limit so I had to purchase an insurance of €52 so that the deposit dropped down to €250. I already had a third party insurance so this was again an absolute waste of money due to misinforming. The car itself was from 2016 with 80.000km. The suspension or shock absorber were extremely bad as there were loud bangs throughout the entire drive. It was very unpleasant. Overall I absolutely didn't like the rental experience which is a shame. I have rented a lot of times with a bunch of different companies but this one is far out the worst. Which I find a shame. "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
DUBLIN, IE - Reviewed by AVINASH - 26 June 2018
" Smooth & Easy "
" Smooth & Easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by MICHAL - 26 June 2018
" Great, speedy service. Staff is very helpful and efficient. "
" Great, speedy service. Staff is very helpful and efficient "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SIMON - 25 June 2018
" good overall, but one staff member did not correct my email address which was spelt incorrectly on your system. "
" when dropping off the car, I noticed that my the counter staff had an incorrect email address for me and he said he would change this to the correct address to enable a receipt/invoice to be emailed to me. I have not received any invoice or receipt and can only assume that the staff member did not do what was agreed. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by AVRIL - 23 June 2018
" nerver trust enterprise "
" when i brought the car back i was told there were two pieces of damage to the car which enterprise claim i caused. in the 2 days i had the car i drove on the motorway and parked in open spaces so could not have caused damage below the drivers door and near rear wheel as i wasn't near any kerbs. the damage was obviously there when i took the car but i didn't notice as it was low down and not visible when standing close to the car. i feel very ripped off. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
GALWAY, IE - Reviewed by WILLIAM - 22 June 2018
" Very accommdating. "
" Very easy & friendly rental experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by PAUL - 21 June 2018
" Would highly recommend to people "
" Very happy with this service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GIOVANNI - 21 June 2018
" easy drop off "
" cigar lighter receptacle not in service, it was difficult to charge our phones for the maps "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by IAN - 21 June 2018
" Very Good "
" Very Good "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by OTAVIO - 20 June 2018
" Always good Auto Europe. Better if there was like a membership... "
" They made me wait for a bus that never came, for more than 45 minutes. I needed to go back to the counter before they ask to send the bus again. Lost too much time. "
Value for Money: 8 Efficiency of Counter Staff: 4 Expediency of Drop-off: 7 Condition of the Vehicle: 8
CORK, IE - Reviewed by MICHAEL - 17 June 2018
" Good experience "
" Very courteous, helpful and knowledgeable staff "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by MARIANA - 14 June 2018
" there was a mistake with my booking so i contacted autoeurope as soon as i realised, the person i spoke to tried to be helpful but couldnt find me a vehicle in a suitable location to fix my problem so in the end i asked was it possible to cancel my reservation and the charges so i could make my trip on another date when a suitable vehicle would be available in a suitable location( i have a very young baby so travelling long distance to collect a vehicle was out of the question for me). the lady i spoke to assured me that the reservation would be cancelled and that i would not be charged but on checking my credit card account a few days later i found i HAD been charged and the reservation had not been cancelled, even though i actrually never did pick up any vehicle and called both autoeurope and keddy the day before to inform them of the mix up and stated i would not be collecting the vehicle. in summary, i cant think of any way in which i could be more disatisfied with autoeurope and keddy and i will be strongly recommending anyone i know against using services provided by either company. "
" there was a mistake with my booking so i contacted autoeurope as soon as i realised, the person i spoke to tried to be helpful but couldnt find me a vehicle in a suitable location to fix my problem so in the end i asked was it possible to cancel my reservation and the charges so i could make my trip on another date when a suitable vehicle would be available in a suitable location( i have a very young baby so travelling long distance to collect a vehicle was out of the question for me). the lady i spoke to assured me that the reservation would be cancelled and that i would not be charged but on checking my credit card account a few days later i found i HAD been charged and the reservation had not been cancelled, even though i actrually never did pick up any vehicle and called both autoeurope and keddy the day before to inform them of the mix up and stated i would not be collecting the vehicle. in summary, i cant think of any way in which i could be more disatisfied with autoeurope and keddy and i will be strongly recommending anyone i know against using services provided by either company. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by RICHARD - 13 June 2018
" Very good "
" Excellent service, iwned by one of the big rental companies so exactly the same service "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN - 01 June 2018
" Very happy. Delighted with regular great rates. "
" Very efficient and quick..great value! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SEAMUS - 23 May 2018
" great "
" Excellent service, quick friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BRIAN - 20 May 2018
" thrifty good ..BUT why did you not ask for comments about my awful experience with sixt/flizzr, 26/2/18??, cork airport?? "
" all good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LUIS - 18 May 2018
" Nice as usual. "
" They don't work with paper receipts, and they lied to me on some pricing I had to pay in the end. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by STEPHANIE - 18 May 2018
" I am always very happy with my Auto Europe bookings. Great Value and choice of cars and rental companies. "
" As always Sixt staff very helpful and courteous making it a pleasant experience compared to other rental companies. However when I returned the car at 5 am it was extremely busy with only one member of staff on duty which resulted in a delay of approx. 45 minutes on a very cold morning. The staff member on duty was very efficient and courteous in trying to get through so many returns. He kept smiling through the wave of unhappy customers. Perhaps his management should look at the number of returns at that time of the morning and roster an appropriate amount of staff. The shuttle bus was equally under pressure with only one bus on duty. But again thank you to the members of staff on duty at that time for being so professional. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN - 15 May 2018
" Good choice, no pressure to buy unwanted insurance cover. Very economical hire rate and newish vehicle (8500 km on pick up). "
" Everything was quick and efficient, car was as expected. Good staffing level in office and at return car park.. fuel advice given helped to keep cost down, but overall a very good value for money package. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by ANETTE - 14 May 2018
" all good "
" the car could have been a little cleaner inside but apart from that all was perfect! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by JOAN - 14 May 2018
" Excellent. "
" Very smooth pick up and return "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by WILLIAM - 11 May 2018
" Fantastic "
" Absolutely fantastic. I have rented cars 10 times so far this year with Thrifty in their South Lots location. Highly recommend Avoid the morning as there rends to be a queue on average of about 30 minutes. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by KEVIN - 10 May 2018
" This is the only bad experience I have had when booking with Auto Europe "
" Budget charged me €150 for a new tyre because of embedded screw which I failed to notice on pickup. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 1
SHANNON, IE - Reviewed by CIARAN - 10 May 2018
" Please see above "
" There was significantly more damage on the car than the inital photos showed . I spent 30 mins highlighting the various material scratches and dents that were on the car. This was very sloppy and could have resulted in me being liable for damage that was already on the car. simply not good enough. Also the car was not clean inside. there was still parking tickets receipts on the windscreen from previous renters and crumbs in between the seats. off the 10 cars that i have rented in the last 12 months, this has been the worst experience. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 6
CORK, IE - Reviewed by LIZ - 09 May 2018
" Very nice experience "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SUSAN - 09 May 2018
" Pretty easy to organise "
" Guys were most helpful. Car was not as clean as it could have been but I believe it was turned around that morning and they did give us an upgrade. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by ARUN - 09 May 2018
" Auto Europe was good "
" They gave me a car with multiple scratches around the body . While returning they told one on the alloys is done while it was with me and charged 135 EUR. Pathetic way of money making! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by OLEG - 08 May 2018
" liked, will used again "
" easy, friendly service, but queuing to get the car 40 min((( "
Value for Money: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by OTAVIO ANTONIO - 08 May 2018
" Auto Europe could introduce a membership program "
" Thrifty is always great! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by PAUL - 07 May 2018
" Thanks! "
" Smooth. Very basic car, but did what required. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by HAJNALKA - 01 May 2018
" Very happy with Auto Europe itself but won't go with Flizzr again. "
" Very slow service, unfriendly, and pushy to upgrade. Car was dirty when received, lots of crumbs inside. "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by MICHAEL - 28 April 2018
" . "
" Fast, efficient service at a good price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by KRESIMIR - 28 April 2018
" I found great deal on Auto Europe, it wasn't the first nor the last time I'll be using this website "
" Staff is very fast and efficient,I didn't have to wait in queue more than 5 minutes. Same as a drop off. They know their business "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by BRIDGET - 27 April 2018
" Pleasant staff, efficient and helpful. "
" Excellent service. I like that they provide photographic evidence re the condition of the car at rental. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PATRICIA - 27 April 2018
" I am a loyal customer but this time I made mistake when booking the car, (the drop down menu just gave me the wrong date predeterminated) and as my booking was just a day before pick up I was not allowed to change the booking. Even if I emailed them right after booking, I ended up havign to pay for more days than I required even if I returned the car the first day. This was annoying and not sure why this could not be sorted with you for a refund. "
" all good with thrifty "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CORK, IE - Reviewed by JEROME - 26 April 2018
" Total RIP OFF. It's all about the money. Over priced and Extremely unhelpful. Had a last minute change of plans and I called them to explain. FLAT REFUSED to work with me on a refund. And Expressly referred to the fine print. NO ROOM FOR DISCUSSION. RIPED OFF. "
" Alemo was great. Auto Europe is a DISASTER. WHST A RIP OFF. WILL NEVER REMT WITH THEM AGAIN. !! "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by STEVE - 26 April 2018
" This is my second time renting through AutoEurope. They have not disappointed us with their prices or service. "
" Very nice and helpful staff. Very efficient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by THOMAS - 25 April 2018
" good "
" marvellously efficient and smooth "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by JAMES - 25 April 2018
" very happy with service "
" very happy -when I indicated that I preferred not to have a Renault Clio if possible I was immediately offered a Dacia Sandero instead which I was very pleased with. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN - 24 April 2018
" Very good service. Nice car. "
" Nice car for price. Quick return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANDREI - 24 April 2018
" will be glad to recoment "
" excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by TERESA - 24 April 2018
" I will definitely be hiring from Thrifty again. The only thing I didn't like was giving the car back! :) "
" Loved the car, great value, and Martin at the front desk was very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PRISCILA DA SILVA - 23 April 2018
" Was amazing! "
" I had a excellent appointment. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANDRESSA - 22 April 2018
" Amazing experience. Good car. Happy :) "
" Thrifty is the best car rental in Ireland. The online system is just so easy and time saving. Staffs always very polite and helpfull. Very satisfied. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CHRISTOPHER - 22 April 2018
" Very efficient rental experience "
" Great staff for finding the right car and getting insurance sorted. Very friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CAROL - 22 April 2018
" Excellent value for money and service "
" Friendly efficient customer service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LEO - 22 April 2018
" Brilliant service "
" Very friendly "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LIAM - 21 April 2018
" Fast speedy service ,great use of customer technology . "
" Excellent service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by WILLIAM - 19 April 2018
" smooth "
" very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PAUL - 18 April 2018
" Overall very good, Thrifty are really good with excellent staff and professional service. Their cars are usually first class. So the experience from making the booking with Auto Europe right through to returning the car was very positive. "
" The car was a bit dirty inside, some papers etc on the floor. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
DUBLIN, IE - Reviewed by WILLIAM - 18 April 2018
" Fast, efficient service and great car "
" Fast, efficient service and great car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAVID - 18 April 2018
" Excellent all round. Slight problem on drop back in that I had to go to the desk to get my receipt. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANDREW - 16 April 2018
" All good, but deposit is too high. "
" Good experience although the 2000 Euro deposit is a lot for a hire car. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PETER - 15 April 2018
" Auto Europe booking process was slick as ever. I have never had any problems booking through them. "
" Enterprise continue to offer the best service of all the major hire companies. The counter staff in Cork were particularly friendly and attentive. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by TRACY - 12 April 2018
" Great value, friendly staff "
" Easy friendly experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by PATRICK - 12 April 2018
" Overall good rates and good service "
" Staff very friendly and a brand new golf so was pleased with that also "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DIEGO - 12 April 2018
" I usually have good experiences with AutoEurope. This time, because of the problem mentioned above, I'm less satisfied. But if a good solution can be found, I would be more than happy to recommend AutoEurope. "
" My main problem is that I order a vehicle in the 'compact' class, but I was given a Mini Cooper. I asked the counter staff twice whether this was the correct class and she assured me it was. But later I checked the voucher and saw I should have received a 4-door vehicle with space for 1 large bag and 1 small bag in the trunk, but I was given a 2-door car with very little trunk space. I feel I was not given what the contract said, instead I got a car in a lower class. I believe I should be compensated for this, e.g. by receiving a free upgrade in a future car hire. I look forward to receiving a reply. Thank you. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by BRIAN - 11 April 2018
" xx "
" xx "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SARAH - 11 April 2018
" friendly staff "
" nice "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by BREDA - 10 April 2018
" See point 3. "
" Very good service at the office. Just disappointed with the car. The car had some issues with the breaks as they kept squealing. The car was basic but was sufficient enough for what I wanted which was for local driving. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
DUBLIN, IE - Reviewed by DAVID - 10 April 2018
" No problems "
" Efficient and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SHANE - 10 April 2018
" Easy to use and very quick. Great value "
" Quick and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by MUNEEF - 10 April 2018
" Great experience overall "
" nice car, nice people who work in this company. Highly recommended to my friends "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by PAMELA - 01 April 2018
" disaster "
" Since January, i had to rent a car, on day 26 i got told to re hire the car the system would not let me. i then called to the office on day 27 as the co driver was only available to re rent the car then, i explained I could not either do a re rental or a new rental and was never told that they were going to charge me three times the rate. had they explained this i could have gone on line again or telephoned to book new booking. so one mont h cost me 134 and 12 days ver 260, to add insult the guy behind the counter took a call and put his feet up and chatted for ten minutes while we were waiting for the manual contract to be finished. not good enough. then when returning the car i asked was it ok to drop it back to wexford to be told yes. no warning it would cost me 70 euro extra i could have left it in kerry and used public transport instead. i parent alone and my boys have autism and i didnt have the finances to be messed about by the service of Europecar, hertz and thrifty. i will email another way too with screen shots of how the system would not let me book a car. regards an unhappy customer Pamela Barrett, David Fitzgibbon "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JAMES - 29 March 2018
" As always top of the range "
" Excellent and very courteous "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by IOANA - 27 March 2018
" Find an option of providing insurance directly with the renter so the deposit doesn't have to be as large. "
" I have not received my deposit back though it has been a week. With other renters in never took this long. As a positive the renting and drop off processes are fast and the car was very good. "
KERRY, IE - Reviewed by MARGARET - 24 March 2018
" Very professional service & excellent value for money . "
" Very welcoming and helpful. Made sure we happy with car etc before we took it . Have used this firm twice now at Kerry County Kerry & have nothing but praise for their professionalism & support. "
CORK, IE - Reviewed by KEITH - 23 March 2018
DUBLIN, IE - Reviewed by WILLIAM - 22 March 2018
KNOCK, IE - Reviewed by DONALD - 21 March 2018
" Great rates, cars and service! "
" Fast and thrifty!! Great rates, cars and service! "
DUBLIN, IE - Reviewed by GORAN - 20 March 2018
CORK, IE - Reviewed by TAKAAKI - 20 March 2018
DUBLIN, IE - Reviewed by OTAVIO - 20 March 2018
" How about a membership? "
KNOCK, IE - Reviewed by ALEKSANDAR - 20 March 2018
" I am loyal to Budget, as I am frequent traveler and regular on monthly bases... "
DUBLIN, IE - Reviewed by KEVIN - 19 March 2018
" As always perfect! Comme toujours parfait! "
" C?était bien mais le foule pour la fête de St. Patrick devant moi, enfin ils étaient bien organisé et ce bien passé. Belle voiture et assistance efficace. "
DUBLIN, IE - Reviewed by TOM - 16 March 2018
" Very good service at the city centre offices in particular. "
DUBLIN, IE - Reviewed by DAVID - 14 March 2018
" Very helpful "
CORK, IE - Reviewed by TAKAAKI - 14 March 2018
DUBLIN, IE - Reviewed by ALAN - 14 March 2018
" Quick return which is most important, tks "
DUBLIN, IE - Reviewed by JAMES - 13 March 2018
DUBLIN, IE - Reviewed by NICOLAS - 12 March 2018
" I have rented Full to Full but the car was given to me with half a tank which then lost another eighth after a couple of kilometres. Not acceptable from a company like Avis. They justify themselves by saying they are not allowed to have petrol pump onsite. I am replying that they need to up their game and go fill the cars at the petrol station that's 100 metre from their office. this is typical Celtic tiger mentality where all they want is make money and not provide the service they're supposed to "
DUBLIN, IE - Reviewed by DEREK - 10 March 2018
" Excellent value "
" Good service "
KERRY, IE - Reviewed by PAMELA - 09 March 2018
DUBLIN, IE - Reviewed by AMANDA - 08 March 2018
DUBLIN, IE - Reviewed by CAROL - 08 March 2018
KNOCK, IE - Reviewed by PATRICK - 07 March 2018
" THRIFTY AT KNOCK ARE EXCELLENT "
DUBLIN, IE - Reviewed by LENARD - 07 March 2018
" My experience with the Trifty car rental company I have to say was disappoint and the way they treat my booking issue. I was travelling from New Jersy to Dublin. As of the extreme weather conditions my flight was deverted to Bristol when we stayed over night and next day the flight was deverted to Shannon airport in Clare. I contacted Trifty rent a car from Bristol to let them know about my challenge to goner my booking but it was no response on my email or call back on my call . Next day morning I made a call to Trifty Dublin and I was told to call the Shannon airport office . I spoke with one of the gentleman and I was told to come over to the desk and he will look after me. When I arrived to the Shannon I was offered to pay 380? for car "
DUBLIN, IE - Reviewed by OTAVIO - 06 March 2018
" Why not a membership? "
" Thrifty always the best! "
CORK, IE - Reviewed by JOHN ANTHONY - 06 March 2018
" Our flight to Cork was cancelled due to weather event so we were unable to use the booking "
DUBLIN, IE - Reviewed by ANDRESSA - 03 March 2018
" On Friday it was red alert because of bad wheather. Everything closed.EVERYTHING. Was not possible drive because of snow. I called to customer service at Bufget and no answer. I could not take the risk to go there to return the car and Budget closed for return. Even if they were open to receive the car, there was no flights, no taxis, no buses, train, gas station... nothing working because of red alert. The government said to stay at home to avoid accidents. Even if they know all the caos, today when I returned the car 14pm , return car department said they were closed and even if I was not able to return, they charged me extra days. I srefrefounrerefopoke with Manager and he said I should return the car on wed even if my rent was to frida "
DUBLIN, IE - Reviewed by SUSAN EVE - 28 February 2018
CORK, IE - Reviewed by LUKE - 28 February 2018
" Great value and easy booking "
" Great friendly and efficient staff "
DUBLIN, IE - Reviewed by RAJAPRANESH - 28 February 2018
CORK, IE - Reviewed by DAVID - 28 February 2018
DUBLIN, IE - Reviewed by PETER - 27 February 2018
" I paid for the complete insurance package but then I found that I had to pay a ?3,000 security at the hire shop unless I paid ?50 per day for their insurance. This wasn't clearly outlined when I booked. So I ended up paying for insurance twice as I couldn't afford to be without the ?3000 for my weekend away. Thrifty were great to deal with but this left a sour taste and will stop me from using the service again sadly. "
" Service is good. Never had a problem booking direct before but on this occasion there was a problem with their web service so I used Auto Europe instead. At least the booking was made but it turned out to be a much more expensive weekend than anticipated. "
DUBLIN, IE - Reviewed by CEZARY - 26 February 2018
LIMERICK, IE - Reviewed by JOSEPH ADAM - 23 February 2018
" No comments "
" No comments "
CORK, IE - Reviewed by LUDOVIC - 23 February 2018
" Don?t change "
" Always satisfied "
DUBLIN, IE - Reviewed by ROBERT - 22 February 2018
" Very smooth transaction. Everything explained correctly "
" Fast and efficient service "
DUBLIN, IE - Reviewed by JEFFREY - 21 February 2018
DUBLIN, IE - Reviewed by SUSAN EVE - 21 February 2018
DUBLIN, IE - Reviewed by DAVID - 20 February 2018
CORK, IE - Reviewed by GAIL - 19 February 2018
" The online service was good "
" I am disgusted with the service I got from Budget. I purchased the insurance online with your site and was forced to purchase it again with the car hire company upon arrival at a cost of 100? extra because of the type of credit card I have. I felt ripped off. In France all the cards have debit written on them. I will not use Budget again. "
DUBLIN, IE - Reviewed by ANDRESSA - 18 February 2018
DUBLIN, IE - Reviewed by SYED WAQAS - 16 February 2018
" Very nice,very satisfied, peaceful and very economical. "
" Doing good job, i am very happy to deal with them. "
DUBLIN, IE - Reviewed by BERND - 16 February 2018
DUBLIN, IE - Reviewed by ROB - 16 February 2018
" BUDGET told me I didn't have enough coverage and pushed to raise the costs which was not needed because I already had full coverage from Auto-Europe. The lady at the reception desk was very persistant. "
DUBLIN, IE - Reviewed by PASCHAL - 15 February 2018
" Excellent service. "
" no problems getting the car or leaving it back "
DUBLIN, IE - Reviewed by GORAN - 12 February 2018
DUBLIN, IE - Reviewed by ARCHIL - 12 February 2018
CORK, IE - Reviewed by ROBERT - 11 February 2018
" Very satisfied with service. "
" Extremely helpful staff and they explained everything to me clearly. I was able to ring Thrifty when I had an issue with a drop off time and they accommodated me. A pleasure to deal with. "
DUBLIN, IE - Reviewed by SHANE PAUL - 11 February 2018
" Hertz person really helpful and courteous. "
" Very professional "
CORK, IE - Reviewed by LUKE - 10 February 2018
" Good deals and easy to book "
" Very efficient and flawless "
CORK, IE - Reviewed by LUKE - 10 February 2018
" Great value for money and hassle free service "
" As always, staff are very friendly and efficient "
DUBLIN, IE - Reviewed by ARLETTE - 10 February 2018
" Very rushed when picking up the car and no explanations to the contract whatsoever. Returning the car was pleasant, except for the long wait for the shuttle bus. "
DUBLIN, IE - Reviewed by OTAVIO ANTONIO - 08 February 2018
" Why not a membership program? "
" THRIFTY is always the BEST! "
KNOCK, IE - Reviewed by MARCELLA - 06 February 2018
" You have a very efficient and pleasant chap called Kevin on reception who is very courteous and pleasant to the customers "
" please see above comments "
DUBLIN, IE - Reviewed by LIAM - 06 February 2018
DUBLIN, IE - Reviewed by HAMDI - 06 February 2018
DUBLIN, IE - Reviewed by SAMYRAJ - 06 February 2018
" Simple and easy website to book car. Great work. Kudos ! "
" Very smooth and quick processing. Kudos ! "
DUBLIN, IE - Reviewed by ANDRESSA - 04 February 2018
" There are a.person there called Phil and he really helped me with a small problem I had with the car. He supported me very well and exchange for a better car even higher than the one that I rented. "
DUBLIN, IE - Reviewed by PATRICK - 02 February 2018
DUBLIN, IE - Reviewed by CAROLINE - 01 February 2018
" As always, great value and extremely straightforward. Highly recommended. "
" Strikingly improved staff attitude from past rentals over the last 2 years. Cordial and efficient and helpful. Excellent, "
DUBLIN, IE - Reviewed by MARY - 31 January 2018
CORK, IE - Reviewed by THOMAS - 31 January 2018
KNOCK, IE - Reviewed by ANTHONY - 30 January 2018
DUBLIN, IE - Reviewed by RYAN - 30 January 2018
" Price was fantastic, the only thing i would mention to your customers who arent getting the providers full insurance is to STRESS to them to ask for the Vehicle Inspection Report at the time of picking up the vehicle and to inspect the car thoroughly before leaving as I had to ask for the report as it was not volunteered and had to add things to it that were not noticed in the companies so called pre inspection. But yes i would 100% rent again for your price with your insurance as price is obviously the most important thing "
" Great Car as i paid for the upgrade and nice person to deal with, as mentioned above the only thing i have to mention is i Did not receive the Vehicle inspection report in my email immediately at the time of rental and did not receive it from the desk clerk. When i requested it from their customer service it did take 2 hours and upon receiving it i noticed errors and had to inform them of things that did not appear on the report. The person i dealt with apologized and included it in the report so i was not charged but if i hadn't of noticed or asked for the report I may have been charged. "
DUBLIN, IE - Reviewed by LIAM - 30 January 2018
DUBLIN, IE - Reviewed by SERGUEI - 30 January 2018
DUBLIN, IE - Reviewed by NORA - 30 January 2018
DUBLIN, IE - Reviewed by OTAVIO - 29 January 2018
" How about a membership program with points to be used with AutoEurope and/or other partners (Hertz, IHG, Hilton, etc)? "
" Thrifty is AWESOME, as always! "
KNOCK, IE - Reviewed by ALEKSANDAR - 27 January 2018
" My opinion as regular customer (once a month) Budget is far best in customer service. Proof to that I am regular at Dublin office, not offten at Knock but I can tell now, there is no diference, Hats down to service at Knock as well! "
DUBLIN, IE - Reviewed by DEY - 27 January 2018
DUBLIN, IE - Reviewed by DARA - 26 January 2018
" I always find the best deals on rental and excess insurance on AutoEurope "
" Very professional service agents - excellent system with photos of vehicle sent to e-mail & a great deal on fuel for the return empty option - anything less than 1/3 of a tank returned and you're saving money. Excellent! "
CORK, IE - Reviewed by MARGARET - 24 January 2018
CORK, IE - Reviewed by NOREEN - 24 January 2018
DUBLIN, IE - Reviewed by ROGER - 24 January 2018
DUBLIN, IE - Reviewed by MARK - 23 January 2018
" Still waiting on a refund for my cancelled order, but everything else from their side was fine. "
" Arrived at the desk with the Credit Card i made the booking with and they said it was not compatible with their system, so i didn't get a car! Very annoying, especially as i've used the same card to rent cars all over Europe and North America. Never again! "
DUBLIN, IE - Reviewed by CIARAN - 18 January 2018
CORK, IE - Reviewed by THOMAS - 17 January 2018
DUBLIN, IE - Reviewed by GRAINNE - 16 January 2018
" Very happy with the service. "
SHANNON, IE - Reviewed by WILLIAM - 16 January 2018
" Waited for over 1 your at Enterprise desk and no staff present. Therefore was unable to hire car. Please arrange an immediate refund. "
" Desk closed during opening hours "
DUBLIN, IE - Reviewed by OTAVIO ANTONIO - 15 January 2018
" I'm renting with Auto Europe for more than a year. I would really like if there is a membership or points to be shared with hotel chain or airline, something like that. "
" Thrifty is the best car rental company in the world! I always choose them, even if the price is slightly higher. "
SHANNON, IE - Reviewed by EVAN - 13 January 2018
" Car air conditioning was broken and front windscreen could not be dehumidified. Dangerous and I was very dissatisfied. I phoned Thrifty and the agent on the phone didnt take note of my complaint despite the fact I insisted it was noted and that I was unhappy. when I returned the car they knew nothing about it and I brought it to their attention again. Not happy with their service "
DUBLIN, IE - Reviewed by AKHILESH - 10 January 2018
" Service was really quick and the staff was very polite. Would recommend thrifty to all looking for hassle free service. "
DUBLIN, IE - Reviewed by NICKY - 10 January 2018
" Very good as usual "
" Very good value. Nice car. Efficient process "
DUBLIN, IE - Reviewed by LUKE - 10 January 2018
" -Car had a light coming on for low tire pressure for the entire rental even though we pumped it up twice. Employee said some of the sensors are faulty when returning.Other than that great service, car & PRICE. "
SHANNON, IE - Reviewed by RAYMOND - 08 January 2018
" Easy to use website "
" Very smooth pickup in Shannon and drop off in Dublin "
DUBLIN, IE - Reviewed by VALERIE - 07 January 2018
" Good value, easy to navigate website "
" The van I rented had a service light on at rental They looked at it and said no problem.On the 3jan a service message was displayed saying ADBluelow level. We called their emergency road assistance who Told us to stop at a gas station and buy the fluid and We would be reimbursed. We bought the fluid but were not reimbursed. After that fright we had to cut our trip short and return home earlier- we had old people and kids in the van and were now concerned with the van condition. I returned the van on the 4 th instead of the. 5th for the above reasons and asked for a credit they said it?s not with them but that I have to submit a claim to you. This is not fair tome as a client "
DUBLIN, IE - Reviewed by MORGAN - 06 January 2018
DUBLIN, IE - Reviewed by DARA - 06 January 2018
" Easy to compare providers & identify cheapest. Great deals on excess refund insurance for as little as ?2.50 per day. Rented a compact for 7 days at a city location with fully refundable excess cover & unlimited kms for only ?50.07 - only ?10 more than the weekly cap (?40) for multi mode public transport in Dublin, but with the added benefit that I can travel at times when public transport systems are closed, I can carry more than I could on public transport, I get closer to places not directly serviced by public transport both in the city & outside the city. I have a clean almost new car every time I rent & don't have to worry about maintenance, upkeep or depreciation associated with outright ownership. Cheaper & more practical than GoCar. "
" Excellent service - innovative smart systems. Great facility for cheaper refuelling if you use more than 3/4 of a tank of fuel. "
DUBLIN, IE - Reviewed by RONAN - 05 January 2018
" More transparent insurance options . "
" Too mamy hidden costs on arrival to pick up car .Not being totally honest with obline bookings .I basically paid for insurance twice .I am a regular intenational car renter and am surpriced of such a con when it comes to insurance .I wont use your company again . "
SHANNON, IE - Reviewed by ELIZABETH - 25 December 2017
" I found the staff to be really friendly and helpful "
DUBLIN, IE - Reviewed by FAUZIA - 24 December 2017
" I understand there can be delays in pick up of cars, due to delayed flight.... if there was a way to return the cars at the time, it was picked "
" Good customer service "
DUBLIN, IE - Reviewed by PATRICK - 24 December 2017
" The attendant that served me gave me incorrect information on the return of the car. She did not advise me that the after hours drop-off was at the airport. Had I not checked the night before returning the car I would have missed my flight. "
DUBLIN, IE - Reviewed by YVES - 22 December 2017
" Just before to return the car, I rang the branch and was told over the phone by Thrifty that I could extend at the same rate. When returning the car they charged me the extra days at a higher rate. I lodged a complaint to Thrifty and they never came back to me. Very disappointing!! "
DUBLIN, IE - Reviewed by RODOLFO - 20 December 2017
DUBLIN, IE - Reviewed by CLEIRE - 20 December 2017
" Nice price and nice price of the ensurance. "
" The car was not a very good car. Maintenance must be made. I think because that the price was nice, but with 20 Euros more, I can booking a very good car. "
DUBLIN, IE - Reviewed by CATHERINE - 14 December 2017
DUBLIN, IE - Reviewed by DAVID - 13 December 2017
DUBLIN, IE - Reviewed by SHANE - 13 December 2017
DUBLIN, IE - Reviewed by DENELLE - 12 December 2017
" A ?2000 was blocked on my credit card and a ?35 full coverage insurance had to be purchased at the counter Even though I already have my own private insurance plus the insurance booked on auto europe?s Website "
DUBLIN, IE - Reviewed by ROSARII - 12 December 2017
CORK, IE - Reviewed by BRIDGET - 11 December 2017
" Excellent. Pleasant and efficient. Car as advertised. Would chose Thrifty again. "
DUBLIN, IE - Reviewed by JOHN - 11 December 2017
" Car heater only worked on highest setting, tail light bulb not working, no screenwash. Lots of marks on the car. They said they had marked them all but so many it was impossible to check. Then on return they said there was a fresh mark on rear door. When I argued they backed off with some reluctance. Their employee was very nice when I returned the car and dealt with a potentially acrimonious situation in a professional manner. "
DUBLIN, IE - Reviewed by PATRICIA - 10 December 2017
DUBLIN, IE - Reviewed by THOMAS - 08 December 2017
KNOCK, IE - Reviewed by PATRICK - 06 December 2017
DUBLIN, IE - Reviewed by DANIELLE - 06 December 2017
" Location was awkward Car interior lights didn?t work Warning light came on within an hour of pickup Car fleet photos at location didn?t match ANY on the website "
CORK, IE - Reviewed by THOMAS - 29 November 2017
DUBLIN, IE - Reviewed by JACQUELINE RUTH - 28 November 2017
" Stress free, cheap prices. "
" Fantastic that Iwas able to pick the car up at the airport and not have to take the shuttle bus. Nice friendly efficient staff and great upgrade. 100% satisfied! "
SHANNON, IE - Reviewed by FRANK - 27 November 2017
" I have separate insurance to cover excess and some hirers in Shannon have my details in which case they don?t put a stop for a ? amount on my card they take my insurance details and that?s all so they claim direct if a situation arises thankfully that has never happened but it is preferable and I would be inclined to go with them provided their rates are competitive "
" No problem with thrifty person on the desk very capable and helpful no hitches good service "
DUBLIN, IE - Reviewed by KATE - 27 November 2017
DUBLIN, IE - Reviewed by ANDRESSA - 26 November 2017
" The breaks of the car that I used need to be reviewed. I've informed on return. Apart of this car very smoth, economic. Really happy. "
DUBLIN, IE - Reviewed by UWE - 24 November 2017
CORK, IE - Reviewed by CHRISTOPHER - 22 November 2017
DUBLIN, IE - Reviewed by OTAVIO ANTONIO - 20 November 2017
" How about a membership / fidelity program? If not to get more discounts on car hiring, maybe getting points for hotels or air tickets. "
" Sometimes, it doesn't matter the price. I'll always go with Thrifty or Hertz. Didn't have good experience with other companies, but I'm willing to try some I didn't. "
DUBLIN, IE - Reviewed by VALERIA - 15 November 2017
" Ho sempre usato autoeurope per noleggiare auto in tutta Europa.. Ma dopo le due ultime esperienze ne starò alla larga. Ormai il cliente paga sia la prenotazione con autoeurope come broker sia la compagnia di noleggio. Non da alcuna informazione sul fatto che dia solo un intermedio di prenotazione e che una volta arrivati al desk ci siano altri oneri da pagare. Alcuni facoltativi altri obbligatori. Come il fuel charge. "
" Macchina buona, ma il fuel charge è obbligatorio anche se prenoti un pieno-pieno, quindi cosa assurda "
DUBLIN, IE - Reviewed by REGIMANTAS - 15 November 2017
DUBLIN, IE - Reviewed by GREGORY - 14 November 2017
DUBLIN, IE - Reviewed by MICHAEL - 13 November 2017
" Excellent customer service when collecting and returning the car. "
DUBLIN, IE - Reviewed by GREICE - 09 November 2017
CORK, IE - Reviewed by JEREMIAH BERARD - 07 November 2017
" Excellent service and easy to navigate. "
" Great staff team at Cork Airport Budget office. "
KNOCK, IE - Reviewed by DAMIEN - 06 November 2017
" Car provided was not as quoted. "
" Car provided on arrival was not as quoted, changed over on the second day "
DUBLIN, IE - Reviewed by NUNO - 04 November 2017
" Easy and fast- "
" Good service but not very fast. Economic and comfortable car but on the first date there was a failure of the auto stop/start system "
DUBLIN, IE - Reviewed by REBECCA - 04 November 2017
" Smooth and cheap! "
" Everything was good and smooth until returning the car, and they did its a small chip in the window that you can barely see, they are trying to charge me 600 Euro for this ! Which is not right! I have been working in a car rental myself and if the chip is not bigger than a 2 Euro coin you should not charge the customer! I think they have been doing wrong and I don't agree with this at all even tho they mad me sign papers without any explanation! A chip in the window should cost 10 Euro to fix not 600 Euro as they are saying! I can take the car and go and fix this myself for a tenner! I'm truly disappointed and it ruined the the last part of the holiday totally! Rebecca "
DUBLIN, IE - Reviewed by ANTON - 04 November 2017
" There was no lineup at the desk in the terminal at 7:30pm on a Monday. I was offered an upgrade from the compact I reserved to a diesel midsize for 5 eur per day which I declined. I was offered to lower the deductible, which I also declined as my credit card covers it. I was charged a fuel deposit of about 90 eur which I got back when I returned the car full. The 1500 eur deposit was authorized on my card, not actually charged, so no currency conversion issues. The shuttle took us to the car's location in about 10 minutes, car had a bit more damage than listed, so we pointed it out and took photos. No issues upon return of the car as there was no new damage and we returned it full. Got the fuel deposit back right away. Good experience! "
DUBLIN, IE - Reviewed by HARRIET - 02 November 2017
" Collecting the car and dropping the car experience was perfectly fine apart from the staffs attitude. The attitude of one staff member was appalling, in dealing with the other staff. They dealt with the customers with respect, but there is nothing worse than seeing a staff member talk down to another staff member. "
KNOCK, IE - Reviewed by DEIRDRE - 02 November 2017
" Prompt and efficient service "
" Excellent and friendly customer service.. Very helpful staff. "
CORK, IE - Reviewed by CAROLINA - 29 October 2017
" Car was dirty externally and had undisclosed dents, however no issues reporting/documenting same and offers of spot cleaning car "
KERRY, IE - Reviewed by GREG - 29 October 2017
" The only down side was trying to amend the pickup date and times, apart from that all good "
CORK, IE - Reviewed by STEPHEN - 27 October 2017
" Amazing staff at the airport. "
" Staff made life so easy. "
CORK, IE - Reviewed by WAEL - 27 October 2017
" Everything was okay However I booked a 4 doors vichale and was given two doors . I ask the gentleman behind the counter ''is this four doors ? And the answer was yes .. but when i was shown the car it was two doors .. unhappy I took the car hoping it will be okay but me and my family were uncomfortable getting in and out of this car . I couldn't wait to return the car.. "
DUBLIN, IE - Reviewed by GABRIELLE - 25 October 2017
" Service was excellent when collecting and returning the vehicle "
DUBLIN, IE - Reviewed by WILLIAM - 25 October 2017
" Car not as clean as it should have been, muck on bumpers "
DUBLIN, IE - Reviewed by JOHN FRANK - 25 October 2017
DUBLIN, IE - Reviewed by COSMOS - 22 October 2017
" They rent out old cars "
DUBLIN, IE - Reviewed by REGIMANTAS - 18 October 2017
CORK, IE - Reviewed by SIOBHAN - 16 October 2017
" I feel that the insurance was not explained adequately online so when booking I wAsn?t comparing like with like, I didn?t plan for extra 60 euro on picking up the car "
" As above "
DUBLIN, IE - Reviewed by SEAN - 14 October 2017
GALWAY, IE - Reviewed by FIONA - 11 October 2017
" Found the booking experience easy to use. Would have been helpful to know about the 24 hour thing when booking the vehicle. There is another site that flags a potential saving if you can adjust times within a 24 hour slot. "
" These guys were excellent. I almost did not book with them because they were a little out of town but figured I could get the bus. No need - they came and collected us at the hotel, gave very clear tour of car and how they assess damage and also dropped us back into Galway when we returned the car. Very good. "
DUBLIN, IE - Reviewed by ANDREW - 11 October 2017
DUBLIN, IE - Reviewed by ONDREJ - 10 October 2017
DUBLIN, IE - Reviewed by IVOR - 07 October 2017
" Great, as usual. "
" I'm fed-up with the hard sell up-selling of insurance. Waiting in line for my car all I can hear is terror tactics being used to coerce customers to buy more insurance. I hate having to hear this and more importantly wait longer for this. SIXT are particularly excessive. This time I decided to experiment - I chose to take ALL insurances offered via autoeurope (Basic Rental with Insurances, CDW, THP, ZQ ). It seemed that SIXT knew nothing about this - they didn't even know what the acronyms meant - and they continued to try to sell me more and more insurance. Then they blocked ?1500 from my credit card for possible damages! So what was the point of pre-buying all this insurance if they still went through the same scare tactic hard sell? "
DUBLIN, IE - Reviewed by DOUGLAS - 05 October 2017
" It was not clear to me that Budget would hold ?1500 as a guarantee that I would pay for any incidental damage since the insurance I bought through you was from a third party. I was surprised at that and thought you could provide an explanation on your site so I'd be prepared for that before hearing it from the guy at the counter. They tried to sell me more insurance, but I chose to decline it, since I had got the insurance already from you. You could advise clients on the options there. "
" It was very busy and they did ok. They could have made mention of the toll road and how to pay it. (Paying the toll requires an app be downloaded for the phone) "
DUBLIN, IE - Reviewed by ABDULMAJEED - 05 October 2017
" Car interior windows were grimey and dirty - difficult to see out of when light was flowing through. Additionally, the front tires were of an unknown brand - cheap tires which were of poor quality in terms of noise and grip. "
DUBLIN, IE - Reviewed by MURRAY - 04 October 2017
DUBLIN, IE - Reviewed by GABRIELLE - 02 October 2017
" Waiting time to pick up car is very long "
DUBLIN, IE - Reviewed by JAN - 29 September 2017
" Cheap and clear. "
" Quick and easy. No problems at all. "
DUBLIN, IE - Reviewed by REGIMANTAS - 28 September 2017
KERRY, IE - Reviewed by JOHN - 28 September 2017
" It's not Auto Europe's fault, but I had a bad experience with Avis. I have been renting cars in Ireland several times a year for 35 years. Many of those rentals were through Auto Europe, but I always opted for Hertz, where I have a Gold Plus membership. I am now 82. Years ago, I was told that any driver over 70 must have a doctor's and insurance company's recommendation before renting a car. I duly procured such documents, but was never asked for them. When I heard the limit was raised to 75, I procured another set of documents. Never asked for them. I finally tossed the yellowed and tattered documents out. Avis, of course, insisted on them and refused to rent me a car without them. I walked next door to Hertz and rented a car in 5 minutes "
" I assume Hertz has all the information about my past rentals and Avis does not, but I was offended by their snippy comments and ended up paying for a second rental from Hertz. "
SHANNON, IE - Reviewed by PATRICK - 27 September 2017
" Staff had serious attitude problems. "
" Staff had serious attitude problems. "
DUBLIN, IE - Reviewed by STUART - 26 September 2017
" Due to a "system fault" my booking was duplicated and I was charged twice. After several emails money was eventually credited back to my account. "
" Car was old and had numerous scratches and dents. Left front wing was badly damaged. Although this was marked on the report, I was questioned about it when I returned the car. Also one tyre had a torn and scraped side wall which was dangerous. Car was also dirty "
DUBLIN, IE - Reviewed by STEPHEN - 25 September 2017
" Service was great, booking very easy "
" Service was great, pick up and return very easy "
DUBLIN, IE - Reviewed by PRIMROSE - 25 September 2017
DUBLIN, IE - Reviewed by LIAM - 25 September 2017
DUBLIN, IE - Reviewed by COURTNEY - 25 September 2017
" When picking the car up I was told the gas tank was full, I drove 39km and the gas light came on so had to fill the tank right away. I then went to the Sixt in Belfast and the manager said their systems weren't attached to the one in Dublin so couldn't do anything but would send an email with all of the info attached and said when I return the car I should get a refund for the gas. Upon returning in Dublin I was told there was nothing they could do and would have to email customer service, even though I already had a week prior and hadn't gotten a response. Very disappointed with Sixt in Dublin and how they handled this, they didn't apologize for anything and brushed it off, saying there was nothing they could do to help. "
DUBLIN, IE - Reviewed by ANDERSON CASSIO - 22 September 2017
DUBLIN, IE - Reviewed by FELIPE - 20 September 2017
DUBLIN, IE - Reviewed by SASKIA - 20 September 2017
" There were hidden costs "
" The agent was not very helpful and after more than half an hour we ended up paying an extra 315 euro before we could take the car with us "
DUBLIN, IE - Reviewed by CAROL - 20 September 2017
DUBLIN, IE - Reviewed by PAUL - 19 September 2017
" I tried to use the price guarantee offered on your website as the.price for the same car with thrifty was cheaper. I was informed that I could use it but it was possible that my booking would be cancelled and I could lose the booking. It's a pretty pathetic guarantee and as a regular customer , I feel very let down and misled by the "guarentee". "
DUBLIN, IE - Reviewed by DEBORAH - 18 September 2017
DUBLIN, IE - Reviewed by SHANI - 18 September 2017
DUBLIN, IE - Reviewed by MARCOS - 17 September 2017
" I was not allowed to cancel my rental one day before of the rental start date and due to that I paid for the full period without even using the car. My understanding was that in such situtions there would be a fee for cancelling it but not refusing to cancel it and charging the full price. Next time I would prefer renting direct from the rental company as the offer better conditions for such unexpected situations. "
DUBLIN, IE - Reviewed by CODY - 16 September 2017
" We were led to believe our child car seat had been paid for already and then received a surprise fee when picking up the car. "
DUBLIN, IE - Reviewed by MALACHY - 15 September 2017
" Good on line presence "
" Service : ok Vehicle : below expected standard Cost: unexpected additionally high costs for insurance "
DUBLIN, IE - Reviewed by GEOFFREY - 14 September 2017
" No problems with arrangements. "
" The people on Dublin office were extremely kind and helpful. The car was good, and economical, and we had no problems with it. Very impressed with the staff there. "
DUBLIN, IE - Reviewed by KEIRAN - 13 September 2017
DUBLIN, IE - Reviewed by MICHAEL - 13 September 2017
DUBLIN, IE - Reviewed by AKHILESH - 13 September 2017
" Highly Satisfied!! "
" The Car was very good However the representative at the centre was not quit pleasant this time in comparison to other guys I met before at thrifty. "
DUBLIN, IE - Reviewed by JOSEPH - 12 September 2017
" I'm willing to update my satisfaction level based on your response of my review of SIXT. "
" To put it simply: SIXT are con artists. I hired my rental car with AutoEurope because of the positive feedback I had read about the company, unknowingly having my services provided through SIXT. I won't hold this against AE but thought you should know about SIXT. Doing a quick Google search on the company I found page after page of poor reviews. Sure enough, all the claims made came true. Slow pickup from airport, lengthy rental process, they provided a "BMW, free of charge" only to ask I pay +50 euro for the car... I again showed my paperwork saying I already paid in full to which the salesman said it was my fault he had to redo the rental agreement, although he said "no charge." Con artists. Don't let this company tarnish your name. "
KNOCK, IE - Reviewed by NOEL - 12 September 2017
" Very plesed with all aspects of the rental from booking to service at Knock Airport from Budget "
" Helpful and efficient staff both at desk and staff member on pick up. "
DUBLIN, IE - Reviewed by ARBAB ASIF - 11 September 2017
DUBLIN, IE - Reviewed by TONY - 11 September 2017
" There was damage on the car on pick up that was not logged on the damage report sheet. This is a common occurrence at most car rental companies in Dublin Airport. It is hugely stressful for the customer to find undocumented damage on cars because of sloppy and archaic pre rental inspection practices. "
CORK, IE - Reviewed by JOERGEN - 11 September 2017
DUBLIN, IE - Reviewed by LOUISE - 10 September 2017
DUBLIN, IE - Reviewed by AOIFE - 10 September 2017
" Fantastic staff, lovely vehicle, a pleasure to deal with from start to finish! "
DUBLIN, IE - Reviewed by BERNADETTE - 07 September 2017
" Very quick service "
" Excellent. This is the second time my family have used your service within a year first time getting a hertz diesel. Thanks "
DUBLIN, IE - Reviewed by TRACEY - 07 September 2017
" Thrifty is the most professional and honest car hire company for me and I have used all of them at some point. "
DUBLIN, IE - Reviewed by MALACHY - 06 September 2017
" Very helpful especially Brian took timeout to show me how to use a newer model "
DUBLIN, IE - Reviewed by JESSE - 05 September 2017
" Don't sell a online insurance and then not accept it... "
DUBLIN, IE - Reviewed by HENRIQUE - 04 September 2017
" Good prices, and easy to find car "
" The place was good, car was in excelent state, the only thing is that the CDW insurance you need to leave is super huge. "
DUBLIN, IE - Reviewed by NIAMH - 03 September 2017
" Great rates "
" Friendly staff "
DUBLIN, IE - Reviewed by STEPHANIE - 02 September 2017
" Staff were very helpful and friendly but car did not live up to expectations. Manual winding of windows, air& heating only worked at top level which was very noisy. Inspection displays came on dashboard as well as tyre alert. I did check but nothing wrong with the tyre pressure. Whilst I understand that this is a small car I expected that basic did not mean absolutely no frills "
CORK, IE - Reviewed by GERARD - 02 September 2017
" Facilitated change at short notice "
" Perfect can in new condition "
DUBLIN, IE - Reviewed by STEPHEN - 01 September 2017
DUBLIN, IE - Reviewed by JOHN - 01 September 2017
DUBLIN, IE - Reviewed by TONY - 30 August 2017
" It took a full hour in a queue to get to the counter to collect the car. Terrible "
CORK, IE - Reviewed by VICTORIA - 30 August 2017
" It's very handy they have an office in Cork city centre unlike many other car rental companies, but it's often very inconvenient that you cannot drop off a car on Sundays, as they are closed, and therefore have to pay for an extra day if you're going away for the weekend. "
SHANNON, IE - Reviewed by PAT - 28 August 2017
" I will never ever book through you again...You took my money, yet I was refused the car at the desk.My trip to Dublin had to be cancelled because of it and you would not return my money.Big mistake!!! I work through several different companies.We will never advise anyone book through Auto Europe again. "
" As explained above.. "
DUBLIN, IE - Reviewed by DARREN - 23 August 2017
" Very dissatisfied about whole experience- thrifty was suggested as cheapest car hire experience but we ended up paying in excess of 200 euro extra to hire the car when we collected it. My husband was given car as a gift from my mum who made the booking via her debit card - on arrival he provided a debit card for insurance for the car as opposed to a credit card and was advised of the charge of in excess of 2k that would be taken from his account and re credited if there was no issues. He noted that he did not have these funds spare in an account and offered debit card of my mother who purchased the gift on her debit card - neither option was acceptable. After much discussion he then had an additional 45 minute wait to receive the car "
" Will never use thrifty again - and will also comment on forums about the experience so that others do not go through this - it was shocking - I felt it was a money making scam - my mother who actually made booking and payment was willing to give debit or credit card - it should not matter where payment is coming from especially in the debit card case - the man we dealt with was very black and white about options -either my husband gives a credit card in his name only or a debit card payment in his name only or we must buy extra insurance at approximately 30 Euro a day which we ended up doing and then to have a 45 minute wait for the car as they are "very busy" - ridiculous "
CORK, IE - Reviewed by JEFFREY - 23 August 2017
" The online booking process was very efficient and there were no problems with the rental on the ground in Ireland. "
" The pick-up and drop-off were very efficient, but I question whether the car should still be in Thrifty's fleet. It seemed to run OK but the body was in very bad condition - the worst of any car I have ever rented. When the body is so beat up, it makes one wonder how well the car has been maintained. If I'm paying full price, the car should be in better shape. "
DUBLIN, IE - Reviewed by IVOR - 21 August 2017
" The car that they gave me had lots of little bits of damage, but more importantly the tires were a problem. When I was forced to check, all tires were different pressures and then one tire refused to hold the proper pressure. In the end I had to call Thrifty - they started talking about whether I had extra tire insurance! A tire repair shop told me that the tire was damaged by some impact (which didn't happen with me) and that it needed to be replaced. That was done at my expense and time. Thrifty have instructed me to contact their support - I'm expecting the run-around... "
KILLARNEY, IE - Reviewed by EMMA - 21 August 2017
" On the ground staff in Kerry Airport were excellent "
CORK, IE - Reviewed by ROBERT - 20 August 2017
DUBLIN, IE - Reviewed by JOHN - 20 August 2017
" The Auto Europe service was at its usual very good standard and price for inclusive insurance was competitive "
" 1. Car was good 2. Budget staff were very pleasant and helpful to deal with. 3. The queuing time when collecting the car was too long, approx 45 mins. "
DUBLIN, IE - Reviewed by BEREN - 20 August 2017
" All was fine with Auto Europe. "
" I was disappointed to be given a car which had a service planned 1500 km later. When you are renting a car and driving with children you don't feel safe in a car you don't know. In the two weeks I rented the car, i went over the 1500km, and the car kept warning us that a service was required. An unpleasant and disappointing experience - I won't be recommending SIXT to anyone. "
DUBLIN, IE - Reviewed by BRIGHT - 19 August 2017
CORK, IE - Reviewed by EDWARD - 19 August 2017
" very easy, friendly, perfect. no hassles. "
DUBLIN, IE - Reviewed by ELENA - 18 August 2017
DUBLIN, IE - Reviewed by PETER - 17 August 2017
" Very busy when I picked up the car. Car wasn't ready & it took almost an hour as a half to get my car. "
KERRY, IE - Reviewed by BRIAN - 16 August 2017
DUBLIN, IE - Reviewed by DEAN - 14 August 2017
" The Vehicle I booked was a Land Rover Freelander or similiar which was the Nissan X Trail. We were given a Kia Sportage on pickup which was not what I had booked or expected, however the only other option was a smaller SUV. So that was disappointing as I could have booked a Sportage cheaper, I paid extra for the Freelander and didn't get it so felt that this was poor. I think this was Budget's fault rather than Auto Europe but could not resolve it with the staff on hand. "
" The Vehicle I booked was a Land Rover Freelander or similiar which was the Nissan X Trail. We were given a Kia Sportage on pickup which was not what I had booked or expected, however the only other option was a smaller SUV. So that was disappointing as I could have booked a Sportage cheaper, I paid extra for the Freelander and didn't get it so felt that this was poor. I think this was Budget's fault rather than Auto Europe but could not resolve it with the staff on hand. "
DUBLIN, IE - Reviewed by MARRETJE - 13 August 2017
DUBLIN, IE - Reviewed by CECILE - 13 August 2017
GALWAY, IE - Reviewed by MICHAEL - 12 August 2017
" After my pre-paid credit card was declined by the rental agency, Auto Europe refused to refund my rental cost even though their information did not indicate that this card would be invalid. I went straight to Budget and rented a car at a higher cost due to late notice but had no problems. When I contacted them to organise a refund their communication was rude and unhelpful. I am now being forced to take legal action to recover my money. The singular worst car rental experience I have ever had. "
DUBLIN, IE - Reviewed by DONAL - 10 August 2017
" I was very dissatisfied. The confirmation email instructed me to go to the Sixt desk in terminal 1. I had to wait for a very long time only to be told there was no need to go to this desk - that I could go straight to the collection desk. I was also told to contact AutoEurope to modify my reservation - AutoEurope then told me I could not modify - which turned out to be incorrect. Further, the auto europe Ireland number was not contactable from a UK phone. "
" As outlined above, there was an inordinate wait for the Sixt desk in Terminal 1 due to a shortage of staff. It then turned out I did not have to queue here at all. I was told I could not modify my booking - this advice turned out to be incorrect. The service provided at the Sixt collection desk was much better. "
DUBLIN, IE - Reviewed by MIKE - 07 August 2017
" No response to my complaint. "
" Gave me smaller car than booked and paid for; front type was bald with consequence of dangerous driving on rainy Irish roads "
DUBLIN, IE - Reviewed by AVINASH - 02 August 2017
" Excellent, would need more discounts on car hires for loyal customers "
" good "
DUBLIN, IE - Reviewed by JOHN - 02 August 2017
" Good "
" Good "
DUBLIN, IE - Reviewed by JOE - 02 August 2017
DUBLIN, IE - Reviewed by JOHN - 02 August 2017
" Very professional and well informed regarding the rental "
" The staff at sixt where very professional and very helpful "
DUBLIN, IE - Reviewed by MARGARET - 01 August 2017
" Easy, straight forward, choice of companies. "
" Although it said on the booking that Sixt was in the airport, as soon as they heard I had booked through Auto Europe website I was sent by shuttle 15 minutes away to join a ling queue. I was in the queue from 7.15pm-8.45pm. The actual interaction at the counter took 10 minutes and it was 9pm when I sat in to the car. The girl at the desk was lovely but there were I my 2 people on duty for a huge number of people. It was a disgrace. I will not be bookung with Sixt again. "
DUBLIN, IE - Reviewed by LIAM - 27 July 2017
" Sometimes, bus collections are a bit slow "
DUBLIN, IE - Reviewed by YVES - 26 July 2017
" Price extremely competituve "
" Excellent service. Staff friendly yet professional. "
KNOCK, IE - Reviewed by ANN - 25 July 2017
DUBLIN, IE - Reviewed by SEAMUS - 25 July 2017
DUBLIN, IE - Reviewed by OSAMA TAWFIK - 25 July 2017
CORK, IE - Reviewed by YANN - 24 July 2017
" The wait for the car pick up was long as the car wasn't cleaned yet. The shuttle service was excellent however. I had the feeling that the team was understaffed, so I suggest hiring one or two more people for the team in Cork "
DUBLIN, IE - Reviewed by DAVID - 24 July 2017
" At the time of booking I paid more than double the price of the car hire to include insurance within the package. However at the time of collection my card was charged around ?300 extra because the according to the car company the insurance provided by Auto Europe was invalid! At the time of the return of the car I got ?90 back as the fuel tank was full but that still meant I was over ?200 overcharged. I did complain on the night of collection and received an automated reply that I would get a reply within days. I am still waiting for the reply. "
" All was fine regarding Budget apart from the insurance issue raised above which was totally unacceptable. "
DUBLIN, IE - Reviewed by IAN - 24 July 2017
" They did a good job replacing the faulty car we were given at Dublin "
DUBLIN, IE - Reviewed by ABDULMAJEED - 23 July 2017
CORK, IE - Reviewed by LUKE - 19 July 2017
" When offered 2 saloons, I requested a hatchback and was given an SUV to suit my needs at no extra cost "
DUBLIN, IE - Reviewed by MICHELLE - 19 July 2017
DUBLIN, IE - Reviewed by NINA - 19 July 2017
" Tyre pressure was too low and the day light bulb was broken. Other than that was all good. "
DUBLIN, IE - Reviewed by RACHEL - 19 July 2017
DUBLIN, IE - Reviewed by REGIMANTAS - 18 July 2017
DUBLIN, IE - Reviewed by CORMAC - 18 July 2017
" I never actually used the car in the end, although it was too late to obtain a refund. You should know that the freefone number you give for Ireland does not work - I had to call Germany to cancel. That's not very satisfactory. "
" At least they were available to speak to, but they couldn't handle the cancellation, that's why I had to call Germany. "
DUBLIN, IE - Reviewed by NOEL - 18 July 2017
CORK, IE - Reviewed by ANDRAS - 17 July 2017
DUBLIN, IE - Reviewed by KEVIN - 13 July 2017
LIMERICK, IE - Reviewed by SEAMUS - 12 July 2017
" process is easy to navigate "
DUBLIN, IE - Reviewed by KIERAN - 12 July 2017
CORK, IE - Reviewed by MARTIN - 12 July 2017
DUBLIN, IE - Reviewed by ALAN - 12 July 2017
" I doubt very much I will hear anything about my dissatisfaction with your company and the amount of money it cost me to hire a car from you, see below "
" We hired a car and paid insurance online or so we thought, we arrived were told all they had was a Dacia duster, I explained that my 73 year old 4 foot nothing mother would not be able to get in and out of that car, we were told she would as it was high enough for her to just slide into the seat, she couldn't and we had to use steps every time she needed to get in and out, on top of that I was told I would have to pay more money as I didn't have enough Insurance so the price almost doubled from what we originally paid. to say we felt disgusted would be an understatement. we felt as we were under pressure to take the only car available to us and pay the excess as time was not on our side to argue. we would not recommend you to anyone. "
CORK, IE - Reviewed by THOMAS - 12 July 2017
DUBLIN, IE - Reviewed by DAVID - 11 July 2017
CORK, IE - Reviewed by CATHERINE RHONA - 11 July 2017
" Realky happy with Auto Europe "
" Really helpful -already had my details from a prrvious booking do it was all very quick. "
DUBLIN, IE - Reviewed by ROISIN - 11 July 2017
" Long queue and very slow to get the paperwork done. When finally done the car wasn't ready. They said 10 mins but was waiting for almost 30mins. "
SHANNON, IE - Reviewed by TERRY - 08 July 2017
DUBLIN, IE - Reviewed by KATHLEEN - 08 July 2017
" I requested a car with AC and was told upon arrival that the car did not have AC but did have a "cold air" option. Not the same thing, Auto Europe. It was frustrating having paid for the vehicle already and feeling like I didn't receive what I paid for. "
" The service at enterprise was fine. Upon arrival we were told the car requested/paid for wasn't available. They didn't have any other options in the right class to give nor did they offer to upgrade me. Although I'm not sure they had any upgrades available. They didn't seem to have any cars and myself and others were stuck waiting for longer than our appointment times to receive a car lesser than we requested. The added on costs were lessened by the manager and I was happy with the alternative and deductions but would have preferred an upgrade with no additional costs. The smaller car did make for a more uncomfortable 10 day road trip. The enterprise professionals were very good though. "
SHANNON, IE - Reviewed by ROBERT - 07 July 2017
" A more concise explanation of insurance coverage options would be helpful for first time customers. "
DUBLIN, IE - Reviewed by GARRY - 07 July 2017
" Car broke down halfway through are vacation cause us huge inconvenience as we had our infant with us. The representative on the phone was very poor and hung up the call. Conflicting information in relation to the excess cover between Auto Europe and Sixt the terms said one thing sixt disagreed with what was written by Auto Express, the additional excess cover cost as much as the car rental. Very disappointed with the service will not use either party again or recommend to anyone. "
DUBLIN, IE - Reviewed by DARRAN - 05 July 2017
" Waited 45 minutes for shuttle to car park on arrival "
DUBLIN, IE - Reviewed by MICHAEL - 05 July 2017
DUBLIN, IE - Reviewed by MATTIA - 05 July 2017
DUBLIN, IE - Reviewed by HUGH - 04 July 2017
" Great price and easy to use website "
" Very easy to deal with and good car's and choice "
DUBLIN, IE - Reviewed by KASPAR - 02 July 2017
DUBLIN, IE - Reviewed by EMIL - 01 July 2017
" I am not impressed with the fact that your company would not return the cost of the 1 day rental. This only amounted to the sum of $32.14. I am waiting until you make this correction before I comment here and on Trip Advisor. You might have a policy and put this in your fine print but you are not helping yourself as a company! Please do the right thing and refund the amount for 1 day early. We had extenuating circumstances that made it necessary to return the car. Sometimes things happen that are unforseen. It is of little or no cost to transfer these funds back to my MasterCard. It Will benefit you in the end! Sincerely, Emil D. Kohuch "
CORK, IE - Reviewed by MICHAEL - 29 June 2017
" Auto Europe very good to deal with but when you get to the car hire counter they will try very hard to sell extra insurance "
" I had to return first car it kept driving into the left and it was extremely dirty with back seat not fitting into its brackets but there was no problem with a replacement car. "
SHANNON, IE - Reviewed by ELIANE - 29 June 2017
DUBLIN, IE - Reviewed by DEREK - 28 June 2017
" Very satisfied ,great value "
" Very helpful with the process. "
CORK, IE - Reviewed by THOMAS - 28 June 2017
KNOCK, IE - Reviewed by ANTHONY - 24 June 2017
" Great deal. Virtually 50 percent cheaper than hiring Via airline. Highly recommended "
" Very straightforward and pleasant transaction nice clean car would recommend. Many thanks "
DUBLIN, IE - Reviewed by DAVID - 24 June 2017
" Auto Europe is the one company I use regularly, have used other companies, but there site says exactly whats in tin. "
" I always use sixt for my work hire, 3 days a month In Ireland. Staff helpful and good range of cars to choose from, good pick up and returns. "
DUBLIN, IE - Reviewed by DAN - 23 June 2017
" The actual cost of the rental almost doubled compared to the initial cost on the web site!! "
CORK, IE - Reviewed by ANDREW - 21 June 2017
" We purchased the full package from you and they tried to sell us more insurance "
SHANNON, IE - Reviewed by GREGORY - 20 June 2017
" The entire staff was very friendly and courteous! Thank you! "
" More than satisfied "
DUBLIN, IE - Reviewed by ALAN - 19 June 2017
CORK, IE - Reviewed by DAVID - 19 June 2017
" Very Good Service "
" The existing damage should be provided to the hirer on a printed hard copy as well, so as to allow the client to check the car when they first access the car "
DUBLIN, IE - Reviewed by ROBERT - 16 June 2017
" I want to commend the initiative that your Dublin employees demonstrated. I had requested a small van because I wanted to make sure that I would have enough trunk space for the two large suit cases and three carryons that we would be traveling with. I wanted to be sure that all luggage would be hidden from view as stopped off at various sites. They saw that my request was for only two people. Anticipating my needs, they made sure to have on hand a car (Skoda SuperB) with a huge trunk. That was exactly what I wanted. It was a beautiful ride. "
SHANNON, IE - Reviewed by STEVE - 15 June 2017
" Very satisfied with Auto Europe. No problems at all! "
" No problems at all with Thrifty. The vehicle inspection process is a bit meticulous compared to what we are used to in the United States, but it's the way they do it there and we did not incur any damage so had no problems. Friendly customer service. Easy to rent from Thrifty with the Auto Europe voucher. All good. "
DUBLIN, IE - Reviewed by NIGEL - 15 June 2017
" Both getting the car and handing it back were awful experiences - both took well over an hour. In particular, when one has a flight to catch, being kept waiting for the bus to the terminal for over half-an-hour is a nonsense. I'll certainly avoid both Hertz and Thrifty in the future, and advise others to do the same. "
DUBLIN, IE - Reviewed by ROMA - 15 June 2017
" Excellent service "
KNOCK, IE - Reviewed by VINCENT - 14 June 2017
" Straight forward booking system and I particularly like the your alternative excess insurance option. "
" Excellent staff and friendly service, hassle free experience. "
CORK, IE - Reviewed by THOMAS - 14 June 2017
DUBLIN, IE - Reviewed by MICHELLE - 14 June 2017
" Shuttle bus should go to both terminals - long wait for shuttle that was going to terminal one "
KERRY, IE - Reviewed by NOREEN - 12 June 2017
" excellent prompt friendly service "
DUBLIN, IE - Reviewed by CAROL - 09 June 2017
DUBLIN, IE - Reviewed by AGNIESZKA - 09 June 2017
" The car was battered and looked vey wornout inside and outside. The seats were washed but wore bleached stains. The car was very basic with no aircon which made it sickening for anybody to sit at the back. Essentially it should not be rented out any more due to obsolescence and wear and tear. "
DUBLIN, IE - Reviewed by OLAF - 09 June 2017
" Car was good, queue to collect a bit long but fine. Return car smooth but NO RECEIPT by Sixt was given as a confirmation of return car in good condition. After 48h of return large sum on credit card still blocked. Annoying "
CORK, IE - Reviewed by DEIRDRE - 07 June 2017
" Really great service and a very kind upgrade from Enterprise . Certainly would recommend them as a car hire company. "
DUBLIN, IE - Reviewed by ELOISE - 07 June 2017
DUBLIN, IE - Reviewed by WOLFGANG - 06 June 2017
" I was dissatisfied about YOUR directions. I queued up for about 10 minutes at the SIXT counter as suggested. They then sent me on to the SIXT car lot. There I had to actually wait for another 40 (!) minutes. They were very much understaffed. After I complained they upgraded me to a very nice BMW 420. Nevertheless, considering that I only needed the car for a few hours, the wait was far too long. They explained to me, that if I had rented the car straight from SIXT, I would have had preferential treatment at the terminal. Under those circumstances, I would not go through renting through you again. "
" SIXT tried to do the best to accommodate me, but they were hopelessly understaffed. "
DUBLIN, IE - Reviewed by OTAVIO ANTONIO - 06 June 2017
" Car was delivered without fuel. If I didn't notice before leaving, I would have been harmed with the situation. "
DUBLIN, IE - Reviewed by AIWEN - 05 June 2017
" Autoeurope or Thrifty did not send an email with the final bill details. There were 2 additional charges, and I don't know what it exactly was for. In total 3 amounta were charged: 1 for the rental, 1 for the gasoline and 1 for something unknown. The service was fine, it could've been excellent if not only a specification email with the costs was sent upfront, but also for the additional costs later. "
" Good. Only missing the details of the 2 extra costs that were charged at the end. "
DUBLIN, IE - Reviewed by LEONARDO - 05 June 2017
" I didn't know about extra insurance taxes "
" I didn't know about extra insurance taxes Receptionist very unpolite "
CORK, IE - Reviewed by CATHERINE RHONA - 04 June 2017
" Really clear communication. very happy. I have already recommended you to several people. "
" Service was very speedy, friendly and helpful at pick up and drop off. "
DUBLIN, IE - Reviewed by CAROLINE - 02 June 2017
" Very thorough, pleasant and efficient agent, on my arrival quite late at night. "
DUBLIN, IE - Reviewed by MARIUS - 30 May 2017
KNOCK, IE - Reviewed by BRIGITA - 28 May 2017
DUBLIN, IE - Reviewed by NIKOLAOS - 25 May 2017
DUBLIN, IE - Reviewed by JOHN - 25 May 2017
" pretty good !! "
" I did request a FREE upgrade to a Diesel Car or even the next level but Neither was offered ! Perhaps you could SOFTEN your Policy with regard to same , as I have been given FREE UPGRADES with other companies without even asking ! Just a Note to keep your customers VERY Happy Not Just Satisfied ! Rgds., John Darby "
CORK, IE - Reviewed by LUKE - 25 May 2017
" I rent frequently and have always shopped around between the various websites to get the cheapest deal - now I let Auto Europe do it for me, as the deals there cant be beaten "
" Very efficient "
CORK, IE - Reviewed by ISHAN ARUN - 24 May 2017
DUBLIN, IE - Reviewed by AOIFA - 24 May 2017
" The car and returns process were perfect, only issue I had was with the lady who processed my booking at the budget desk when I arrived. She was downright rude and not in anyway pleasant. A smile, manners or even a hello instead of a barked order of license and credit card is not you much to ask from an employee who's role involves dealing with customers. "
KERRY, IE - Reviewed by PATRICK - 19 May 2017
DUBLIN, IE - Reviewed by ONDREJ - 18 May 2017
CORK, IE - Reviewed by PAUL - 17 May 2017
DUBLIN, IE - Reviewed by KEVIN - 17 May 2017
" Perfect "
" Simple no problems great "
DUBLIN, IE - Reviewed by MICHELLE - 16 May 2017
" I travelled all the way to b told I could not hire the car as I didn't have my credit card on my person even though I had the credit card number I was not allowed avail of the service when I called auto I was told that they would not be giving me my money back even though the car never left the fourcourt I am highly disappointed with your service "
DUBLIN, IE - Reviewed by STEPHEN - 16 May 2017
DUBLIN, IE - Reviewed by JOHN - 15 May 2017
" I could suggest you guy's set up a loyalty programme for your regular clients, I'd be inclined to come to you more often, as it is I use you about 50% of the time when on business and leisure travel, particularly when visiting Ireland. This year alone its been 4 times with another two trips schedule to visit Europe in August and November. "
" David at reception in the arrival terminal was great, we arrived late and he was very accomodating! "
SHANNON, IE - Reviewed by RICHARD - 15 May 2017
DUBLIN, IE - Reviewed by MARTÍN - 14 May 2017
DUBLIN, IE - Reviewed by PALLAV - 12 May 2017
" Please check with car hire companies as they seems to be not user friendly as they should be. "
" I had to mention the scratches on the car wheels and they were big. If i would have not noticed then that would have been come to me. not a great user friendly experience with the team thrifty though. "
DUBLIN, IE - Reviewed by ADEWALE - 12 May 2017
" Very affordable and treated well by your customer service people. "
" No pressure to buy their own insurance coverage. "
DUBLIN, IE - Reviewed by MATHEUS - 12 May 2017
DUBLIN, IE - Reviewed by KAUKAB - 12 May 2017
" There is a need to putt conspicuous sign posts from the point where you pick up customers to the point of your office, for unfamiliar persons to drop back vehicles without problem. I had to ask and follow a Hartz van to drop the vehicle. "
CORK, IE - Reviewed by MAUREEN - 11 May 2017
DUBLIN, IE - Reviewed by LIAM - 11 May 2017
DUBLIN, IE - Reviewed by CAROL - 11 May 2017
" Very big queue when pi King g up car, otherwise very satisfied "
DUBLIN, IE - Reviewed by SEAMUS - 11 May 2017
DUBLIN, IE - Reviewed by PATRICK - 11 May 2017
" Opel Vivaro brand new 9 seat van, slow on takeoff, worked well. Design fault: drivers door handle came away in my hand when opening the door five of our six days were inconvienced by the fact passengers had to reach over and open the door. When I was going to the van for any reason I had to gain access through the passenger door, not exactly what I'd paid for!! "
SHANNON, IE - Reviewed by BRIAN - 10 May 2017
SHANNON, IE - Reviewed by RUTH - 09 May 2017
" The staff were very nice and helpful. I would use your company again the next time I go to Ireland. "
DUBLIN, IE - Reviewed by BERNIE - 09 May 2017
" No Comments "
DUBLIN, IE - Reviewed by JEAN - 09 May 2017
" Clear process "
" Staff at the counter were very rude and aggressive... very pushy with their insurances and other options... not a nice experience. "
CORK, IE - Reviewed by DERRICK - 08 May 2017
" Frindly staff clean car "
" Doing a great job "
CORK, IE - Reviewed by JOHN - 08 May 2017
" I was not clearly informed that I needed to have ?2000 put on hold on my card when picking up car, I ended up paying an additional ?130 "
" Make it REAL CLEAR that you have to have ?2000 available on a card that will be unavailable to you until return of the car "
DUBLIN, IE - Reviewed by ROKAS - 08 May 2017
DUBLIN, IE - Reviewed by BRENDAN - 06 May 2017
DUBLIN, IE - Reviewed by YVES - 04 May 2017
" U was not able able to modify my reservation online. Your helpline number were not available. I had to sent an email to get a call back. I explaining in greater details my dissatisfaction both in those emails and to your agent, when I was eventually called back. "
" Excellent service as usual. Staff friendly and professional. "
DUBLIN, IE - Reviewed by JAN - 04 May 2017
DUBLIN, IE - Reviewed by JONATHAN - 04 May 2017
" The car had tires light on, signifying a problem. I had to return the car early to the airport and argue not to be extra charged for leaving it in another location. "
DUBLIN, IE - Reviewed by MAGDY - 04 May 2017
DUBLIN, IE - Reviewed by DARYA - 03 May 2017
" I had to return car at 22:00 to the same place where I took it. There was no one there to guide me where to leave it and to take keys. Finally some security guard said I need to go to Terminal itself, to park it there and bring keys upsairs. Trying to find what exact parking I should go, I parks at regular parking. When I got to agents to bring keys, there was no one from Thristy. The guy from Herz tried to send me back to long term parking. After 40 minutes of trying to return the car and driving at night in airport labyrinths I was already almost crying in hysteria. Finally guy from Herz took keys and said that it's fine and I can go. I was worrying all the night about the car and if they will find it and if its ok I left keys to Herz "
DUBLIN, IE - Reviewed by ANDREI - 03 May 2017
DUBLIN, IE - Reviewed by YUCHI - 03 May 2017
" Very good service, useful webpage and great price. The only information missing that should be highlighted is the car rental company will hold a 1600euros deposit in case of any damage even if you booked a full insurance with auto Europe. "
" Car clean in perfect condition and easy to book and return. "
CORK, IE - Reviewed by DECLAN - 02 May 2017
" Professional and simple to follow. "
" Top Class service. "
DUBLIN, IE - Reviewed by THOMAS PETER - 02 May 2017
" Hello - when I picked up the car the fuel tank was half empty. I only noticed this 30 minutes after I left the airport. Also the Odemeter reading on the contract agreement and the actual reading on the car was off by nearly 900km - I have photographic evidence of all this. I tried to contact Sixt for advise but got no response. Hence the car was returned by me the next morning with a full tank of diesel as I did not have time to argue. I feel this was very unfair. "
DUBLIN, IE - Reviewed by RAFAEL - 02 May 2017
LIMERICK, IE - Reviewed by JAMES - 01 May 2017
DUBLIN, IE - Reviewed by MICHAEL - 29 April 2017
" Nothing much, we followed the instructions and got a car for a decent price. Only not the one we booked. "
" We booked a volkswagen golf and got a dacia with us. Our car wasnt available anymore unless we payed 15 extra for each day to drive in an automatic volkswagen golf. Unacceptable but we didnt want to pay extra so no choice left. I hope that next time this wont happen again. "
KNOCK, IE - Reviewed by ANTHONY - 28 April 2017
" a good service provided with no fuss "
CORK, IE - Reviewed by DEIRDRE - 27 April 2017
DUBLIN, IE - Reviewed by CAROL - 26 April 2017
KNOCK, IE - Reviewed by FIDELMA - 25 April 2017
" All worked smoothly - a little concerned with the Eur5 charge for use of credit card for any local charges. Apparently this was not applied but did appear on the initial Thrifty paperwork as a charge (along with the insurance deposit). You might make it clearer that this Eur5 charge only applies if the credit charge is charged (as opposed to money held) "
" didnt like the Dacia logan we were given - it was spacious but not a great car. Would prefer the Astra advertised "
DUBLIN, IE - Reviewed by CORA - 21 April 2017
DUBLIN, IE - Reviewed by MANOEL - 20 April 2017
" I rented a car in Dublin last weekend therefore I couldn't pay it using my Debit Card. It was very unpleasant and disappointing for me once I have rented cars before with Auto Europe without any problem in another occasions. I lost ?80 plus my time, hotel, plans and a lot more. I wouldn't rent a car again for Sixt in the future. I have nothing against Auto Europe as the man who I spoke with on the phone was very attencious and helpful. Thanks a million Auto Europe. Manoel "
" Need to improve a lot. How wouldn't Sixt allow a customer to rent a car with a Debit Card once the customer offered up to ?5000 as deposit?? Doens't make any sence to let people down like that. "
DUBLIN, IE - Reviewed by DAVID - 20 April 2017
" Very poor quality car "
DUBLIN, IE - Reviewed by DEMIAN - 20 April 2017
SHANNON, IE - Reviewed by KARL - 19 April 2017
" very smooth with no hassles whatsoever collecting or dropping off the car and the car was perfectly presented and very economical for its size. I would recommend they again and will definitely use they myself again. "
DUBLIN, IE - Reviewed by CHRISTOPHER - 17 April 2017
CORK, IE - Reviewed by XUEJIAO - 16 April 2017
KERRY, IE - Reviewed by THOMAS - 13 April 2017
" Toyota Auris or similar LOL The only choice I had was between a Seat (which I hate) Toledo and a 2 year old Opel Astra with a big dent in the back door with NO bluetooth "
DUBLIN, IE - Reviewed by JUSTIN - 12 April 2017
" The guys in Thrifty, South Lotts Road are gents and always helpful. Nothing is ever a problem, and they look after their customers. "
DUBLIN, IE - Reviewed by SEAMUS - 12 April 2017
DUBLIN, IE - Reviewed by CARMEL - 11 April 2017
" excellent, as usual. "
" excellent "
DUBLIN, IE - Reviewed by SYLVIA - 09 April 2017
" It would have been helpful if someone had provided a map of where to find our car. The carpark wasn't well signposted and we had to go back to the Sixt car rental counter twice to ask exactly where it was. In the end it was by sheer good luck that we found it. The car - a Toyota Yaris - was reasonably clean, although we found bits of paper in the glove compartment that hadn't been cleared out from the last hirer. I particularly liked the rear-view camera. "
" See comments above "
DUBLIN, IE - Reviewed by OTAVIO ANTONIO - 09 April 2017
" Last experience was not good. But I believe it was because of the provider. When I choose Budget it didn't go well. But now with Thrifty was excellent. Next time, even Thrifty (or Hertz) being a little bit more expensive, I'll go for them. "
" Nothing to say badly. Everything went really good. As I mentioned, next time, even if price is a bit higher, I'll go for Thrifty for sure. "
CORK, IE - Reviewed by MARY - 07 April 2017
" It is important to understand complicated situation with insurance when one goes to desk. Fortunately agent was thorough in explanation. "
DUBLIN, IE - Reviewed by TOM - 07 April 2017
DUBLIN, IE - Reviewed by GEORGE - 07 April 2017
" Relatively straightforward process "
" Poor communication from desk staff and confusing charges on their paperwork . Group of car did not match what I booked, and car details on paperwork did not match car provided. I would not use thrifty again. "
DUBLIN, IE - Reviewed by JAN WILLEM - 05 April 2017
" The booking was real easy and quick. "
" I booked the car and asked my boyfriend to collect the keys while I was getting coffee. I prepaid the car AND the insurance. When I got back with coffee I see that he paid for an other insurance. The reply I get from the Sixt employee : ' Well.. you didn't have to buy it... But it's too late now'.. What type of service is that?! "
KERRY, IE - Reviewed by DENIS - 05 April 2017
" Very good "
" Excellent "
DUBLIN, IE - Reviewed by VISHAL - 05 April 2017
SHANNON, IE - Reviewed by DONAL - 05 April 2017
DUBLIN, IE - Reviewed by BRITT - 05 April 2017
CORK, IE - Reviewed by PADRAIG - 03 April 2017
" There was a disputed over insurance. I thought I had booked and paid for additional cover, budget said I had just paid for basic cover "
DUBLIN, IE - Reviewed by OLIVERA - 03 April 2017
DUBLIN, IE - Reviewed by RONAN - 01 April 2017
KERRY, IE - Reviewed by MARGARET MARY BERNEDATTE - 01 April 2017
" Excellent & great value for money "
" Everything went as advised on booking . John was very friendly professional & very informative . Gave me confidence & reassurance on how to contact if any problems ,inc, exposing the mechanics of the car , I will definitely use them again & tell my friends about the positive experience & cost effective rental from your company "
DUBLIN, IE - Reviewed by NUNO - 30 March 2017
" Easy to use and great rates. "
" Average cars, not the best insurance cover rates. Poor service "
DUBLIN, IE - Reviewed by DIANA EVA - 30 March 2017
DUBLIN, IE - Reviewed by GERARD - 29 March 2017
" I liked when I could sign in on the website and access my bookings, this feature no longer exists, can it be reinstated ? I live in Ireland "
" Excellent service, good quality vehicle - I rate Thrifty Dublin 10 of 10 and will hire there again. "
KNOCK, IE - Reviewed by CHRISTINE - 29 March 2017
" Very good price for weekend rental. "
DUBLIN, IE - Reviewed by DANIEL - 29 March 2017
DUBLIN, IE - Reviewed by YVES - 29 March 2017
" Excellent prices. Nobody believe it! "
" Staff is very friendly yet professional, service is fast and efficient. "
DUBLIN, IE - Reviewed by FRANCESCO - 29 March 2017
DUBLIN, IE - Reviewed by CAROL - 28 March 2017
DUBLIN, IE - Reviewed by CARMEL - 28 March 2017
" Excellent, as usual. "
" Budget were excellent too but I do not like the fact that even though their Fuel Policy states "Hire full and return full" they take a charge of ?90 for fuel, which they then refund when the car is returned, unnecessary. "
DUBLIN, IE - Reviewed by RAN - 27 March 2017
CORK, IE - Reviewed by STEPHEN - 27 March 2017
" easy to use and com;putative prices "
" Brilliant service - the agent at the (Jamie) is great, fantastic customer service, friendly and professional. "
DUBLIN, IE - Reviewed by PAUL - 27 March 2017
" There appeared to be a mix up as Sixt did not get a valid code from Auto Europe this meant that my booking did not show on Sixt system and it took about an hour to sort out the problem "
" See above "
DUBLIN, IE - Reviewed by ODILE - 26 March 2017
" Auto Europe should let me know that paying the maximum excess insurance is not accepted by Avis and they demanded an extra down-payment of ?2200. "
" The Avis agent was quite ignorant, unhelpful and dismissive of me and could do with a.training course on customer relatiions. Eventhough I had paid auto Europe for the maximum excess insurance, Avis would not accept it and pushed me into buying another excess insurance if I wanted to be fully covered. As I would not buy it, he took a down payment of ?2,200 on my credit card. "
DUBLIN, IE - Reviewed by JOHN - 26 March 2017
" I have used this service many times and never disappointed "
" Customer service was excellent, check in process was quick and efficient, car was in very good condition. The only negative is the car rental location is a short drive away from the airport but all rental companies at Dublin Airport are the same. "
DUBLIN, IE - Reviewed by PIOTR - 24 March 2017
DUBLIN, IE - Reviewed by ANDREW - 23 March 2017
DUBLIN, IE - Reviewed by FARRUKH - 22 March 2017
" Very low mileage brand new car, lovely experience. The staff was also very good, especially the supervisor Paula was great. "
DUBLIN, IE - Reviewed by FLAVIO - 22 March 2017
CORK, IE - Reviewed by MARGARET - 21 March 2017
" Would prefer Budge to be more flexible in their options... "
DUBLIN, IE - Reviewed by CARMEL - 20 March 2017
" No problems whatsoever, Auto Europe excellent. "
" No problems whatsoever, Sixt excellent. "
KERRY, IE - Reviewed by NOREEN - 20 March 2017
" The agent at desk Derek was very friendly and helpful. However I have a suggestion 1. A charge of 1691 euro was blocked on my VISA Debit Card when the website specifies 1600 incl VAT is the amount to cover Excess Liability. I should have been advised of this at the time. "
DUBLIN, IE - Reviewed by AKRAM - 20 March 2017
LIMERICK, IE - Reviewed by RONAN - 19 March 2017
DUBLIN, IE - Reviewed by PETER - 17 March 2017
DUBLIN, IE - Reviewed by YVES - 17 March 2017
" Price are extremely competitive "
" The staff is friendly yet professional, and very helpful. It would help if the branch was open a bit later in the afternoon, at least untill 6pm. "
CORK, IE - Reviewed by LUKE - 16 March 2017
" Fantastic value rental. Free newspaper. Free M50 today tolls "
DUBLIN, IE - Reviewed by ANN - 15 March 2017
" Staff at the Thrifty Office on the North Circular Road were extremely helpful, pleasant and professional. I would definitely rent from there again. "
DUBLIN, IE - Reviewed by BEN - 15 March 2017
DUBLIN, IE - Reviewed by NOREEN - 14 March 2017
" Very happy with service, staff were very friendly and accommodating. Car provided was perfect! "
" Excellent friendly service, very efficient! "
DUBLIN, IE - Reviewed by SAMUEL - 14 March 2017
" Service was good however i was provided with an inferior class car. "
DUBLIN, IE - Reviewed by TONY - 14 March 2017
" Couldn't rent car at pick because they wanted a 2200 euro deposit from my credit card. "
" 2200 block on credit card is nuts. "
DUBLIN, IE - Reviewed by SARA - 14 March 2017
" Very professional and helpful staff. "
CORK, IE - Reviewed by ISHAN ARUN - 13 March 2017
DUBLIN, IE - Reviewed by ANDRESSA - 12 March 2017
" Sixt was the best experience. The car is very good, new, smells good. It is away better them Europcar where the cars provided is always very old, noisy, with samithing always to be fixed. "
DUBLIN, IE - Reviewed by STEPHEN - 11 March 2017
DUBLIN, IE - Reviewed by PIOTR - 09 March 2017
" but you should have my bookings site to keep track of bookings "
" very good experience, good cars but Skoda Fabia should not be considered mid sized car "
DUBLIN, IE - Reviewed by JOHN - 09 March 2017
" I have rented cars in many countries and from many different providers and this was the worse service experience I have ever encountered. It started at the desk in terminal 2, having queued for about 6 mins the service lady informed me she was going on her break and I needed to go to the car holding area. She had called for the shuttle but clearly failed to tell the driver there were 3 customers needing the shuttle. I followed the first person within about 3 mins only to see the shuttle having pulled away and now I had to wait 15 mins in the cold for it to return. When we got to the car holding area there were 2 staff but only one could handle the registration process. It took approx 44 mins from first engagement to get the car "
DUBLIN, IE - Reviewed by DERMOTT - 08 March 2017
CORK, IE - Reviewed by EOIN - 08 March 2017
" Get more pleasant staff "
" We did not get out car and did not get our refund. staff member very rude and not very helpful. Went to another car-hire desk and got a car immediately. Thank you Enterprise! "
DUBLIN, IE - Reviewed by AISLING - 08 March 2017
" Very friendly and efficient staff "
DUBLIN, IE - Reviewed by MATTHEW - 08 March 2017
" When I made my booking with autoeurope I selected the third smallest size car (compact class, Renault Clio or similar). However, when I collected the car from Thrifty I was offered their smallest car (economy class, Nissan Micra or similar). "
DUBLIN, IE - Reviewed by JOHN - 05 March 2017
" My wife and I have hired cars with you on several occasions over the years, each time we book the suggested car and receive something different, we have one final booking this year in April with you and if we don't receive the car we booked (VW Golf) then we will not use your services again and would be inclined to warn people about the inconsistency we have received from your company. "
" My wife and I have hired cars with you on several occasions over the years, each time we book the suggested car and receive something different, we have one final booking this year in April with you and if we don't receive the car we booked (VW Golf) then we will not use your services again and would be inclined to warn people about the inconsistency we have received. "
DUBLIN, IE - Reviewed by CAROL - 03 March 2017
KNOCK, IE - Reviewed by JASON - 02 March 2017
" Car was absolute basic uncomfortable noisy seats dirty "
DUBLIN, IE - Reviewed by GUSTAVO - 02 March 2017
" EASY TO BOOK "
" EASY PAPER WORK. I HAD A EMERGENCY AND I NEEDED TO LEAVE MY OWN CAR SEATS IN THE OFFICES FOR A DAY, NO PROBLEMS AT ALL FOR THIS. "
KNOCK, IE - Reviewed by MICHAEL - 02 March 2017
" Very,very excellent service. "
" A professional service;how customers should be treated. "
DUBLIN, IE - Reviewed by THOMAS - 02 March 2017
" The best car rental service available. Always excellent deals and Customer Service is second to none. Will only use Auto Europe for caar rental. Never had any issues over several rentals. "
" Customer Service was swift and polite. Car was what I wanted. No waiting around. Pleasant Experience. "
DUBLIN, IE - Reviewed by NUNO - 02 March 2017
" Easy and quick process. Best rates I could found "
" Good car but bad service. Charged more than expected for Insurance waiver and didn't provide any explanations about what was beeing charged. They charge a credit card fee, but because credit card is the only possible payment method, this fee is ridiculous and not optional. It´s a fix and mandatory cost. Unfriendly service. Not recommended "
DUBLIN, IE - Reviewed by TUSHAR - 01 March 2017
" Good Service, I would like to have personalised offers based on my rental history as i intend to rent almost every week. "
" Good Service, I would like to have personalised offers based on my rental history as i intend to rent almost every week. "
DUBLIN, IE - Reviewed by DAVE - 28 February 2017
" Very cold waiting in the bus shelter for bus to the airport. Why not wait in the office? Staff very friendly and efficient. "
DUBLIN, IE - Reviewed by MARCO - 27 February 2017
DUBLIN, IE - Reviewed by EMER - 27 February 2017
" Excellent value "
" Very helpful and efficient "
DUBLIN, IE - Reviewed by LISA - 27 February 2017
DUBLIN, IE - Reviewed by JEAN - 27 February 2017
" The right door of the car had a technical issue, the branch agent was reluctant to fix it in the first place and when insisting he did fix the door finally. Then when starting driving the car i noticed there was a noise coming from the front left wheel, but i didn't want to talk to the agent again as he was really annoyed with the first issue. I did then drive 10 days with this noise issue... To sum up the cars are not well maintained or they don't check them at all. Not satisfied. "
DUBLIN, IE - Reviewed by EMMANUEL - 26 February 2017
DUBLIN, IE - Reviewed by DANILO - 23 February 2017
DUBLIN, IE - Reviewed by JUSTIN - 23 February 2017
CORK, IE - Reviewed by KEITH - 19 February 2017
" Thrifty/Hertz implied insurance was a risk to me yet I had taken extra insurance, my opinion trying to get me to take more insurance through them, this is not the first time I have experienced that using Autoeurope and collecting from agents at pick up points. I dropped off out of hours on Feb 10th and have not received any formal notification that they found car and everything was ok which is dissappointing thisclose out could also come from Auto europe "
" Thrifty/Hertz implied insurance was a risk to me yet I had taken extra insurance, my opinion trying to get me to take more insurance through them, this is not the first time I have experienced that using Autoeurope and collecting from agents at pick up points. I dropped off out of hours on Feb 10th and have not received any formal notification that they found car and everything was ok which is dissappointing "
GALWAY, IE - Reviewed by VALERIE - 17 February 2017
" No comment easy to use. "
" The office filled out a form stating car in perfect condition. However the day after i noticed scotch on the taillight and traces of former panel beating done.I was worried the whole week about the return .IT should have been mentioned on the car rental form. Theyalso asked for 1800? deposit and only for i had your reservation i insisted it was only 500?. Spoiled my xmas. Couldn t understand why 6days and 7day rental is the same price. "
DUBLIN, IE - Reviewed by DAVID J - 16 February 2017
" We arrived very tired from 19 hours in transit. My wife was asked for her licence and after signing agreement found that we had been charged 50 euros for her as additional driver. We were also 'conned' into paying 50 euros for fuel top up and an upgrade of vehicle. Result was a huge increase in the price. NOT HAPPY. Will not use company agai "
SHANNON, IE - Reviewed by NICHOLAS - 13 February 2017
DUBLIN, IE - Reviewed by DANIEL - 13 February 2017
" Good prices and easy booking "
" My bill went from 26,90 from auto europe to plus 75,90 thrifty "
DUBLIN, IE - Reviewed by ALEKSANDAR - 13 February 2017
DUBLIN, IE - Reviewed by WAHEED - 12 February 2017
" Happy with the service "
" Happy "
DUBLIN, IE - Reviewed by CAROL - 11 February 2017
" Excellent rate and customer service "
DUBLIN, IE - Reviewed by TUSHAR - 08 February 2017
DUBLIN, IE - Reviewed by IGOR - 08 February 2017
" My voucher was for a total amount of ? 70 and when I came to the car rental had to pay an additional insurance in the amount of ? 25 per day. to increase the amount of ? 155 so that the final figure was ? 225. Although I already had supercower insurance paid upon booking of. "
" after I had to take out insurance against co-participation of 25 ? on the day of the worker he is assured with this insurance can not check the status of car and not damaged. Upon delivery of the car but the control of personnel and he did say that on the fender damaged. state control under photo on the tablet and wanted to tell him autographed damage. I refused it and when will check the status of a car according to the records in the office so he apologized to the team that it was wrong to see. "
KNOCK, IE - Reviewed by GERALDINE - 06 February 2017
" We were told that the first driver needed to have a credit card in their name; this was apparently not necessary when we collected the car. So we essentially wasted 60+ euro putting the car in the name of the person with the credit card and then having to have the person who would actually drive the car as second driver (and having to pay for this). Such a waste of money. "
" The people on the ground in Knock were excellent, can't fault them. The issues we had we with the Auto Europe information. "
DUBLIN, IE - Reviewed by ANTHONY - 06 February 2017
DUBLIN, IE - Reviewed by SHANE PAUL - 06 February 2017
" Very Happy "
" Customer Service excellent. I dealt with agent called Paul. He is always friendly and helped us with kids to get trolley for our luggage. I've dealt with Paul a few times now and he has excellent Customer Service skills. "
DUBLIN, IE - Reviewed by WAHEED - 06 February 2017
" Honest easy to menovour good results "
" Good customer sevice helpful fast "
DUBLIN, IE - Reviewed by SEAMUS - 04 February 2017
" Positive experience from picking up the car to handing it back "
CORK, IE - Reviewed by ALESSANDRO - 03 February 2017
DUBLIN, IE - Reviewed by RAIMUNDAS - 03 February 2017
KNOCK, IE - Reviewed by PATRICK - 03 February 2017
" ALWAYS FIND THEM VERY GOOD AT KNOCK AIRPORT. "
DUBLIN, IE - Reviewed by LIAM - 01 February 2017
DUBLIN, IE - Reviewed by ADEWALE - 01 February 2017
" Very reasonable price for the service. "
" Should continue with this third-party online marketing opportunities. "
DUBLIN, IE - Reviewed by JUSTIN - 01 February 2017
DUBLIN, IE - Reviewed by EVAN - 01 February 2017
" Additional charge placed on card when I returned the car. I queried it at their desk but was still charged. "
DUBLIN, IE - Reviewed by ELAINE - 01 February 2017
" Quick efficient great value Only problem was with the Avis rental company when we went to collect the car. Was not really interested in us as assistant kept mentioning its a broker you are with confused kept quoting us different prices and adding cost.At one stage I almost decided to cancel the whole thing but my husband said is it or not possible to use the auto Europe voucher Finally we got the car .We had to put our credit card with an excess of 1500 Euro with Avid even though we already paid Auto Europe an extra 30 Euro waiver "
" Definitely would not be interested in dealing with them Found them not helpful. Frustrating and confusing Have advised a number of friend not to go near them. "
DUBLIN, IE - Reviewed by NOEL - 30 January 2017
" found the website straight forward enough and user friendly, also the best price around, so very happy "
" nice car and very customer friendly sales person, so very satisfied "
CORK, IE - Reviewed by JOHN - 27 January 2017
DUBLIN, IE - Reviewed by ROBERT - 27 January 2017
DUBLIN, IE - Reviewed by CAROL - 27 January 2017
DUBLIN, IE - Reviewed by CESAR - 24 January 2017
DUBLIN, IE - Reviewed by JUSTIN - 18 January 2017
DUBLIN, IE - Reviewed by KLAUS - 17 January 2017
DUBLIN, IE - Reviewed by DAVID - 17 January 2017
" Staff were very friendly and helpful. The shuttle driver from the airport to the pick up center was extremely friendly. We enjoyed him a lot. "
SHANNON, IE - Reviewed by FRANCES - 16 January 2017
DUBLIN, IE - Reviewed by CARLOS - 13 January 2017
" Based on the feedback by Sixt, the extended insurance sold by Auto Europe does not correspond to their extended cover, so the client is left to have to pay anther insurance for getting full cover without excesses. Auto Europe needs to articulate better the insurance covers with the car providers in order to protect its clients. "
" Sixt tries to scare clients booking trough Auto Europe and make them buy and extended insurance cover. "
SHANNON, IE - Reviewed by LEE - 12 January 2017
" Geraldine was very helpful. "
DUBLIN, IE - Reviewed by BARRY - 11 January 2017
" Great service and very professional staff. "
DUBLIN, IE - Reviewed by JOHN - 10 January 2017
" Relatively simple and easy to use. "
" Picked up and dropped off a car at Dublin airport. At both times all of the staff that I dealt with were nice and efficient, and the general service was top notch. Very quick processing of the pick up too. The shuttle bus drivers to and from the airport were helpful in terms of how to exit the airport and which road to take. I'd definitely rent from Sixt again. "
DUBLIN, IE - Reviewed by MARY - 08 January 2017
" Perfect, as usual "
" Perfect - we had an excellent welcome, a very professional service and a very friendly young gentleman working at the frontdesk in Dublin airport arrivals took care of us with much expertise and advice. "
CORK, IE - Reviewed by MARTIN - 08 January 2017
" All went smoothly and as expected. "
" Nice friendly people and service with a smile. "
DUBLIN, IE - Reviewed by DONALD - 07 January 2017
" Great experience "
DUBLIN, IE - Reviewed by LARS PONTUS - 06 January 2017
" Arrogant clerk at the pick up desk at Dublin airport. Way too expensive insurance (3 day fee equivalent to 6 months insurance in Sweden). GPS malfunctioning. Non-reimbursed cross-border fee even though we did not cross any border. "
DUBLIN, IE - Reviewed by MALGORZATA - 05 January 2017
" prices were really extremely high for few days rental, which was disadvantage, however it was the best offer I found online. "
" I didn't receive car I booked, they said we have to wait 5-10 minutes or 6-7 hours for car to become available. After another intervention with the agent we receive 5 seater car and they promised someone will call me as soon as car become available. I got a call at 21.30 (which is 9hours after time of booking) and was informed car will be ready for us. We came following day and again we were informed car is not ready and had to wait 45 minutes before we could get proper car. I will not describe the car we receive as i have to say it was one of the worst cars i ever rented. We were really short of time, and we wasted time on waiting of exchanging car I should get it at first place. "
DUBLIN, IE - Reviewed by BARRY - 03 January 2017
" Very long queue in trying to collect vehicle. When I was processed it then transpired that Budget didn't have a car for me, so therefore I had to sit and wait until a vehicle came available. Was. It impressed with overall waiting time "
DUBLIN, IE - Reviewed by MARY - 03 January 2017
" suggestion: If possible it would be a good service to provide a link with the relevant "rules of the road" for the country the hire car is booked. "
DUBLIN, IE - Reviewed by PETER - 02 January 2017
" When you send booking confirmation - IMMEDIATELY inform customer that security deposit is 1500 euro. Instead you have it as last sentence in the voucher attachement. "
" When using other rental companies in Ireland, they are happy with my annual car hire excess insurance and therefore I do not have to pay insurance to them. Avis did not accept that and I had a choice - to pay 1500 euro deposit (block in credit card) or pay 25 euro a day. Since I do not have limit on my card that high I had no choice. Won't use them anymore, at the end I paid more then for car hire in other (my preferred company) "
DUBLIN, IE - Reviewed by JAMSHID - 02 January 2017
DUBLIN, IE - Reviewed by GRAHAM - 29 December 2016
" I am satisified with your service not with Budget "
" When i went to collect the car i was told that a pre inpsection was done. When i got to the car i was overwhelmed by the amount of damage. I had to go back and ask them to come do an inspection with me. They obviously did not do a pre inspection as they said they had done. They have also failed to release the deposit block on my card even though they said they would do so immediately. It is now over 10 days later and still not released "
DUBLIN, IE - Reviewed by ROISIN - 28 December 2016
DUBLIN, IE - Reviewed by ARTUR - 28 December 2016
DUBLIN, IE - Reviewed by MICHEL - 25 December 2016
" Always good value "
" Insurance a bit too expensive "
DUBLIN, IE - Reviewed by STEFAN - 25 December 2016
" Great service "
" Check your hire car at the time of pickup to avoid any discussion with a car company! "
DUBLIN, IE - Reviewed by TOM - 23 December 2016
" I think it would be appropriated to put in big bold letters to customers that there will be a significant sum of money blocked on their credit card and to plan accordingly. Extremely disappointing to have nearly 50% of funds unavailable for the bulk of my time in Ireland despite taking out the full insurance through yourselves "
" As above, as well as the walk around for checking every minor chip that most drivers would have no control over driving on bitumen roads. "
DUBLIN, IE - Reviewed by MARTIN - 23 December 2016
" Either I read it wrong, but I purchased from yourselves additional insurance to cover the car for all eventualities however, when I arrived at the Avis desk, I was asked again if I wanted to purchase cover for all eventualities explained I had already purchased as per the voucher from yourselves only to be told that what I purchased wouldn't cover me for their excess ?1500 so not sure what I paid you for and as I was in a rush, just had to accept it and paid! "
" Not that impressed with them, when in the past I use Budget who they share services with, the service received from them was better! "
SHANNON, IE - Reviewed by MICHAEL - 21 December 2016
CORK, IE - Reviewed by ROISIN - 20 December 2016
" To be honest, I was quite surprised to be given a car which had quite bad scratches on the back and side. We were told to check the car and had to go back to the terminal in the freezing cold to report more scratches on the back wing of the car. I think these things should be checked and fixed before the car is given to users. It was also a bit disconcerting to take out comprehensive insurance with Auto Europe to be told at the AVIS desk that 1500 euros would be held against my credit card and if I had any damaged I would have to seek compensation from you. Again, comprehensive insurance provides assurances to the driver and I feel this is double handling and misleading when it is not communicated up front when hiring a car. "
" I think they should check their cars to make sure the dents and scratches are properly recorded and noted at car pick up times if they are handing out damaged cars to drivers. Otherwise no issues with the experience. "
DUBLIN, IE - Reviewed by KARINE - 20 December 2016
DUBLIN, IE - Reviewed by JEFFREY - 20 December 2016
DUBLIN, IE - Reviewed by OLIVE - 20 December 2016
CORK, IE - Reviewed by ROBERT - 18 December 2016
KILLARNEY, IE - Reviewed by ANN - 18 December 2016
" excelleng staff friendly, professional and helpful. "
CORK, IE - Reviewed by THOMA - 17 December 2016
" Car gave no issues but the road tax disc was out of date. Girl at desk in Cork airport was excelling. "
SHANNON, IE - Reviewed by WILLIAM - 16 December 2016
DUBLIN, IE - Reviewed by RONALD - 16 December 2016
" Soon after leaving the airport, a warning light came on while on the highway. It said low tire pressure and also showed a spanner symbol. When I contacted Budget, they advised me to top up the pressure in the tires at a gas station, which I did. The warning light did not go off. With the spanner symbol, they said it was probably just a notice that service would be required. I had an uncomfortable feeling that something could go wrong with this car at any time. Budget should perform more regular maintenance of their cars in order to avoid these types of warnings. I was not happy about this at all. "
DUBLIN, IE - Reviewed by ROBERT - 14 December 2016
" good service "
" v good "
DUBLIN, IE - Reviewed by MICHAEL - 14 December 2016
" very pleased with the whole experience from start to finish "
" very professional -good car and courteous staff "
DUBLIN, IE - Reviewed by MAICON - 13 December 2016
DUBLIN, IE - Reviewed by BRIAN - 13 December 2016
DUBLIN, IE - Reviewed by CAROL - 13 December 2016
" Excellent customer service. "
DUBLIN, IE - Reviewed by MARITA-ANN - 07 December 2016
" Thank you for all your emails etc. Very informative all the time online and the Car Hire was at a great bargain. Thank you. "
" Staff were very friendly, approachable and helpful. Smooth transition to everything from Airport to Car etc. Delighted with my experience. Would do it all again. The only thing I found difficult was getting back to the Airport Car Hire area to return the car. I ended up going around the Terminals twice. eventually I followed one of the Sixt shuttle busses to get there, that we had used earlier. The Orange colour stood out for me to find, very distinctive and helpful when looking for you. One way systems a nightmare sometimes. I had got mixed up with all the parking signs, long term parking signs etc. but all in all a great experience and will be better at it next time. Thank you "
DUBLIN, IE - Reviewed by RIANNE - 07 December 2016
" the receptionist needs to explain charges clearly and not deduct money from a credit card before explaining the charges. Totally unacceptable and wont be using you again for this reason. "
KERRY, IE - Reviewed by ANN - 04 December 2016
" It was easy to book and reasonable. simple site. "
" The staff were excellent, Helpful, friendly and efficient. "
DUBLIN, IE - Reviewed by SEAN - 02 December 2016
DUBLIN, IE - Reviewed by MARIE - 02 December 2016
" Was recommended Auto Europe by a friend and I am so grateful. Their website is so easy to use with everything listed clearly. Was so impressed with prices and it is a no brainer to use them. "
" Was greeted by Sixt staff at Dublin Airport with a smile and courteous professionalism which puts them ahead of so many car hire companies. They also were smartly dressed which gives the impression of a well run company. Paperwork was dealt with quickly and I was on the road in no time. Will definitely use them again. "
KNOCK, IE - Reviewed by AZMAT - 29 November 2016
DUBLIN, IE - Reviewed by ADRIANUS - 28 November 2016
DUBLIN, IE - Reviewed by ANITA - 24 November 2016
" excellent, particularly as the hire was to begin at such short notice, half hour. Will definately use again "
" friendly staff, all transactions including return quick efficient and trouble free. "
DUBLIN, IE - Reviewed by BERNARD - 23 November 2016
DUBLIN, IE - Reviewed by CATHERINE - 22 November 2016
DUBLIN, IE - Reviewed by VINCENT - 22 November 2016
DUBLIN, IE - Reviewed by ESTEVAO - 21 November 2016
" excellent customer support. "
CORK, IE - Reviewed by PADRAIG - 20 November 2016
" No going to recommend this site, AVIS want 1600 holding on my credit card did not take the car but you were happy to take my money... cheap tricks of your website with small print "
" AVIS done there job "
DUBLIN, IE - Reviewed by KRISTINA - 20 November 2016
DUBLIN, IE - Reviewed by SHIRIN - 18 November 2016
CORK, IE - Reviewed by ANGELA - 16 November 2016
" V misleading ! Arrived at the airport for my car and the Avis rep could not see on my booking that I had already paid Auto Europe 114.70 and proceeded to ' push' further cover on me which I figured he was only doing as my card details must only have been used to reserve the car and not actually been charged...as why else would he be asking me which cover did I want to purchase. I was confused and led to believe I hadn't actually purchased any cover online so bought the additional cover there from Avis for 273 Euro. It was only the next day I realised I had in fact been charged 114.70.from Auto Europe aswell as 273 from Avis. I was deeply upset and had to make numerous phone calls to rectify it which after causing much distress it finally wa "
" The rep I dealt with , Eoin, initially was rude and unfriendly when I approached the counter to pick up the car. I said hello and he didn't even reply, giving him the benefit of the doubt I smiled and said hello again and he still just stared at me blankly without as much as a hello. My mother who was with me , noticed also and even said afterwards how rude and unpleasant he was and v bad for business . I was v upset when I learnt that I had been charged twice, by Auto Europe and by Avis. And had to make numerous phone calls and sent an email of complaint. A lady called Anne from Avis was terrific in helping to resolve the issue. I was even crying on the phone the next day as I was that upset and she was v kind and resolved the issue "
DUBLIN, IE - Reviewed by LILLIAN - 16 November 2016
" They weren't clear with pricing and we ended up paying more than expected for an upgrade. "
DUBLIN, IE - Reviewed by BRIAN - 16 November 2016
CORK, IE - Reviewed by ANGELA - 16 November 2016
" Didn't see the small print about visa debt card "
" Didn't see the small print about visa debt card so it cost more to insurance a hidden cost and the lady at Avis office not that helpful "
SHANNON, IE - Reviewed by DARIUSZ - 15 November 2016
" Hassle free booking and best value around! "
" Pleasant stuff at Shannon Airport, highly recommended! "
DUBLIN, IE - Reviewed by LAWRENCE - 15 November 2016
DUBLIN, IE - Reviewed by DANIEL - 11 November 2016
KERRY, IE - Reviewed by DANIEL - 10 November 2016
" i took out your insurance policy which i was happy with only concern was instruction could of been made more sampler in the event of an accident. who to contact what happens - procedure if you need to calm and how long i would take to be reimburse. "
" Staff very friendly and helpful. hire car was in poor condition nearly every panel was damaged. Car was still safe to drive, i should of been offered a discount due to the condition of the car. "
DUBLIN, IE - Reviewed by NUNO - 09 November 2016
" Even mentioned at T&C, you should clearly mention, when booking, that excess refund additional coverage doesn't dismiss the need for paying the deposit at the rental company. Paid for an unuseful service. Also, it´s not possible to cancel immediately a reservation if required, so, I was unable to alter my reservation. "
" The car model provided was less equipped and spent more fuel than the exactly same car model provided by other company. Your providing outdated and lower quality cars than other companies and is better to choose other company next time. The renting process and service was nice and fast. "
DUBLIN, IE - Reviewed by AVINASH - 09 November 2016
" Great "
" Great "
DUBLIN, IE - Reviewed by JOHN - 08 November 2016
DUBLIN, IE - Reviewed by CAROL - 07 November 2016
" Took 2 hours to get car. No sign at Sixt counter in Airport terminal to direct people with an internet booking to the pick up location. I wasted 30 minutes queuing there. At car pick up area the gentlemen although very nice was extremely slow. "
KNOCK, IE - Reviewed by MICHAL - 06 November 2016
CORK, IE - Reviewed by DAVID - 03 November 2016
" Terms and conditions not clear at all. Horrendous customer service when I rang up. Truly awful experience. Will never be using the service again "
DUBLIN, IE - Reviewed by HARRIET - 03 November 2016
" Car was quite old, and clunky, compared to the newer models that we have rented recently. It was a busy bank holiday weekend, and they had limited availability of vehicles. "
DUBLIN, IE - Reviewed by ANKE - 02 November 2016
" Booked mini class and specifically a 4 door car which was listed as such in my confirmation. When picking up the car I was about to be given a 2 door car. After mentioning this I was given a "free upgrade". Then it turned out that the card I booked with cannot be used to hold a deposit and I had to pay for some insurance instead. This tripled my cost! I booked because it was such a good price and ended up paying way more than I can afford. Nothing like that was mentioned when booking online. I am not impressed at all, it ruined the whole trip! "
DUBLIN, IE - Reviewed by AVINASH - 02 November 2016
" Happy with their service "
" Amazing experience, "
DONEGAL, IE - Reviewed by JORGE - 01 November 2016
DUBLIN, IE - Reviewed by ALICE - 01 November 2016
DUBLIN, IE - Reviewed by MARCIN - 30 October 2016
" It wasn't mentioned clear enough that I need to have credit card on my name at time of car collection ( I payed via debit card) "
" nice staff but:1)when I arrived to collect the car I couldn't do it as I didn't have credit card. I had to comeback home and waisted around 1.5 hrs from my trip.2)when I cameback with credit card car wasn't ready at the location, was waiting another 15-20 min. 3)than they realized the car which arrived wasn't automatic as requested and they couldn't organise one when I told them I prefer automatic. 4)finally I was given diesel for free which would be more less difference between manual and automatic and they tryed to spin it like I'm making great deal.5)the tank was filled to about 3/4 (not full), so probably previous costumer payed for it.6)when I returned the car they gave me 15% voucher as VIP compentetion for next hire (really?) "
DUBLIN, IE - Reviewed by CATHERINE - 30 October 2016
KILLARNEY, IE - Reviewed by MARY ELLEN - 28 October 2016
" Once booking was made it was very difficult to make changes to the named driver's name online. As you request it to be the same as passport/license. Many people go by shortened names or nick names. This should be easier. "
" On arrival they would not accept a debit visa card. I do not have a ccard. I was charged 21.50 per day on top of the actual carhire fee, which was paid in full when booking, using a debit card. I was assured this money would be reimburst to my account once the vehicle was returned. That has not happened. It is a lot of money for one week of car hire, this somehow needs to be reviewed. Please action the repayment to my account as I was assured. "
DUBLIN, IE - Reviewed by MAIREAD - 27 October 2016
" When booking it would be useful if you could see 1) where the pickup area is i.e. at airport or via shuttlebus and 2) what the additional insurance costs are - these are two things that might make a customer pick one car over another when booking with you (if stuck for time or not wanting extra costs). Otherwise, I love using AutoEurope and find it great value... "
" Very helpful friendly staff, had a good experience... "
DUBLIN, IE - Reviewed by JAMES JOSEPH - 26 October 2016
DUBLIN, IE - Reviewed by JEROEN - 26 October 2016
" There was no clear information about the 2000 Euro deposit Sixt claimed (in your e-mail: '[...] to an excess of aprox EUR 2000.00.'). My credit card has a standard 1000 Euro limit (which was always sufficient, even in Canada). I had to take an extra insurance of 361 Euro, to lower the deposit to 500 Euro and get the car. Insurance was redundant because of my personal, permanent rental-car insurance. A very expensive mistake in your information that could easily have been avoided by a clear warning in te documents/e-mails. It costed us a lot of valuable time and nerves and ruined our happiness for at least the first day of the holiday. I expect a reaction/proposal by e-mail. I could make my experiences public on the internet. "
" The employee that served us at the time of the pickup was friendly and helpful, but not able to provide a better solution than the expensive insurance. What really made us sick was the uninterested local manager at the time, who was no more helpful or understandig than telling us that "that is why you should always book directely at Sixt and not via a broker". I expect a reaction/proposal per e-mail. I could make my experiences public on the internet. "
KNOCK, IE - Reviewed by MICHAL - 25 October 2016
" very happy frequent user of ur service...always best price for me in ireland and europe...my best choice...always easy to book..thank u..mike from ireland "
DUBLIN, IE - Reviewed by FRANCIS - 25 October 2016
DUBLIN, IE - Reviewed by BARRY - 25 October 2016
" Always good service and price. "
" Car OK. Very long queue in airport with only one employee at desk. Checked-in on site and then had to wait for the car to arrive. Long wait - very disappointing (prior Sixt experience was much better) "
DUBLIN, IE - Reviewed by ALISTAIR - 25 October 2016
" Great rates for car hire! "
" Car was good. "
DUBLIN, IE - Reviewed by SHANE PAUL - 25 October 2016
" Good "
" Good - only thing was car was dirty outside- not washed properly "
DUBLIN, IE - Reviewed by ALEXANDRU - 22 October 2016
" Terms and conditions are not clearly defined. It is asking you to pay ?1500 upfront to hire the smallest car. Then if you go for the option of paying the insurance for an extra ?30 a day you still must put down a deposit of at least ?300. Another confusing part is they don't accept any visa debit cards. You must have a credit card. The wording is confusing and is written in lawyer?s language pretending that you are a lawyer and should understand every single word. When I asked for a refund because I was confused with their terms and conditions their manager Joshua refused me in a very rude manner, he told me to read their terms and conditions again. "
" Terms and conditions are not clearly defined. It is asking you to pay ?1500 upfront to hire the smallest car. Then if you go for the option of paying the insurance for an extra ?30 a day you still must put down a deposit of at least ?300. Another confusing part is they don't accept any visa debit cards. You must have a credit card. The wording is confusing and is written in lawyer?s language pretending that you are a lawyer and should understand every single word. When I asked for a refund because I was confused with their terms and conditions their manager Joshua refused me in a very rude manner, he told me to read their terms and conditions again. "
DUBLIN, IE - Reviewed by LIAM - 21 October 2016
DUBLIN, IE - Reviewed by ASHLEY - 20 October 2016
" I do not know whether or not auto Europe is sixt, !85 I did not have any problems with renting the car online with auto Europe. My problem was when I got to sixt. "
" When I got to the sixt rental they charged me 296 dollars just for insurance when I thought it was just adding onto the 296 I paid for the car. I was not informed when she charged me that it was an additional 296. I was outraged. When I got the vehicle there was a dent in the number, the left tail light was busted, the left front tire didn't have a gun cap and then my first day driving in Ireland where it rains a lot the windshield came off track and almost caused an accident and then happened 2 more times!! Also I noticed it said the next oil change was May 2016 and I rented the car in October. I was not happy with this. "
DUBLIN, IE - Reviewed by JOHAN - 18 October 2016
DUBLIN, IE - Reviewed by FRANCISCO - 18 October 2016
DUBLIN, IE - Reviewed by ALIX - 15 October 2016
DUBLIN, IE - Reviewed by RONNIE - 12 October 2016
" The car I rented was over two years old, the interior was smelly and the seats were badly stained. When I returned the car at 05:30 in the morning, there was a large queue of people with only one Budget staff rep working at the desk. "
DUBLIN, IE - Reviewed by SEAN - 12 October 2016
" Now I don't try alternative sites anymore. "
" They are a pleasure to deal with. "
DUBLIN, IE - Reviewed by MLADEN - 11 October 2016
DUBLIN, IE - Reviewed by KENNETH - 11 October 2016
" The car I got had a few minor defects (scratches, dents, and a broken light etc) but none were mentioned when I was at the desk, nor were they listed on my rental agreement. Every rental I've got outside of Ireland has the defects pre identified. I had to inspect the car, and lsit any defact I found. While doing the inspection, a member of staff waited impatiently, and asked several times "was I done yet"? If I missed one on my initial inspection, would I be charged for someone elses defect? Or do they charge for the same defect multiple times? I have no way of knowing if that is their policy, but to my mind it certainly appeared that way. I could very well be wrong, but the suspicion I'm right would put me off renting Sixt in Dublin again "
DUBLIN, IE - Reviewed by ANN - 11 October 2016
" Appears to provide the most reasonably priced car rentall in Ireland "
" As with all car rentals, customers must ensure that any and all damage to vehicle is recorded by company personnel prior to rental. "
DUBLIN, IE - Reviewed by NIKOLAOS - 07 October 2016
KNOCK, IE - Reviewed by PATRICK - 06 October 2016
DUBLIN, IE - Reviewed by RICHELLA - 03 October 2016
DUBLIN, IE - Reviewed by MARTIN - 03 October 2016
" very slow customer service in dublin airport, waited over 1 hour "
" very slow customer service in dublin airport, waited over 1 hour require more staff as the transfer involves bus from terminal to remote office and then 20 min wait for delivery of car from further remote site "
GALWAY, IE - Reviewed by ELLEN - 02 October 2016
" Auto Europe Website was easy to use. No issues with Payment or Car Rental process. "
" Nice new car, exactly as ordered, ready to go. Personnel were friendly and efficient. "
DUBLIN, IE - Reviewed by JONATHAN - 28 September 2016
" The agent who helped me change the pickup time made a huge mistake and also changed the pickup station. Thank God, you manage to fix it for me, and refund me the 20 euro extra. "
" The 5 Euro Credit Card charge is really annoying. I had the option to pay cash but they don't have any change. "
DUBLIN, IE - Reviewed by MIGUEL - 28 September 2016
" Optional insurance does not cover in the Republic of Ireland, so it does not make sense to offer it for a rental in Dublin. "
DUBLIN, IE - Reviewed by DANIEL - 28 September 2016
" Was doublecharged. Paid in advance through auto europe, then Avis took a second charge off my credit card. No mention anywhere of where this second charge came from in any emails form auto europe. "
" Charged another 29.40 euro after returning the car without any notification or reason as to why. Car was returned in same condition with full tank. Charge was unauthorized. "
DUBLIN, IE - Reviewed by OTAVIO - 27 September 2016
" Budget said the insurance I did with AutoEurope didn't count and I needed to hire another one. Plus I requested an economy car, didn't need to push me a cheap one as they did (burning light, cloak not working properly, no water in the windscreen wiper, etc). I always rent car from Hertz and I regret not doing with them directly this time, as the price including insurance was 3 times more if I booked directly with them. Awful experience. "
" Budget said the insurance I did with AutoEurope didn't count and I needed to hire another one. Plus I requested an economy car, didn't need to push me a cheap one as they did (burning light, cloak not working properly, no water in the windscreen wiper, etc). I always rent car from Hertz and I regret not doing with them directly this time, as the price including insurance was 3 times more if I booked directly with them. Awful experience. "
DUBLIN, IE - Reviewed by FRANCISCO - 27 September 2016
" ALAMO BY ENT is not very helpful to figure out that you must get your car from Enterprise instead of Alamo... "
" ALAMO BY ENT is not very helpful to figure out that you must get your car from Enterprise instead of Alamo... "
DUBLIN, IE - Reviewed by MARIA - 27 September 2016
" Not accepting my husband's credit card which we used for the booking was annoying. There must be a way around it, if its a standard consent form and a marriage cert copy, so be it, but we only have 1 credit card in the family. Also, why cant you use a debit card? You can take the money from it before providing a car, its the same difference. "
" Not accepting my husband's credit card which we used for the booking was annoying. There must be a way around it, if its a standard consent form and a marriage cert copy, so be it, but we only have 1 credit card in the family. Also, why cant you use a debit card? You can take the money from it before providing a car, its the same difference. "
CORK, IE - Reviewed by YVONNE - 27 September 2016
DUBLIN, IE - Reviewed by ADRIANUS - 27 September 2016
" We had to wait one hour before a car was available "
DUBLIN, IE - Reviewed by ROBIN - 27 September 2016
SHANNON, IE - Reviewed by RAYMOND - 26 September 2016
" I was charged just under $600, but needed to add nearly $400 to my charges on the other end in Shannon. The Hertz agent said I was overcharged by $300 for the basic rate, which I could have received had I done all of my business at their station at the airport. "
" It was simply transactional. A second drive was authorized, excess insurance purchased, and the agent commented I paid double their normal rate for the basic cost. "
DUBLIN, IE - Reviewed by PABLO - 24 September 2016
" The car has some téchnicsl problems with the wheels pressure. Tjere was a ligth On. Please. Check this kind of issues before you rent a car. "
DUBLIN, IE - Reviewed by CARLOS - 24 September 2016
" very disapointed. I make a reservation with full insurance eith you, and I needed to make a new insurance with AVIS. That costed me allmost 200 Euros. I have been using your services for many years but with this will be the last. Is not coorect selling full insurance, charge for it, and then AVIS not accept it and need to make a new one. This I call steling money from your clients. "
" AVIS where very correct but did not accept your insurance that you charged for it.!!!! "
DUBLIN, IE - Reviewed by LABIB - 22 September 2016
" Charged me for 10 days rent and refused to give me a car because I don't have a credit card. The charged my debit card and refused to refund the money. So why should I charged for 10 days rent, where they could've charged my debit card for the guarantee amount they want!! "
GALWAY, IE - Reviewed by PETER - 21 September 2016
CORK, IE - Reviewed by MARY - 20 September 2016
" excellent and efficient counter service. Good advice and quick hand over at hire and return. I would highly commend Budget staff "
DUBLIN, IE - Reviewed by PAULINA - 20 September 2016
DUBLIN, IE - Reviewed by JOHN - 19 September 2016
" Sixt car collection at Dublin Airport needs improvement. It was a bit chaotic. My car was on time, but it took me 1.25 hour to get it. "
KNOCK, IE - Reviewed by SAMUEL - 19 September 2016
" Conned into buying useless excess insurance because website misleading "
DUBLIN, IE - Reviewed by JOHN - 17 September 2016
DUBLIN, IE - Reviewed by WILLIAM - 16 September 2016
DUBLIN, IE - Reviewed by KIRK BRYAN - 15 September 2016
" Easy to book. Quick confirmation and very reasonable prices "
" Polite and efficient staff. "
DUBLIN, IE - Reviewed by NIALL - 14 September 2016
DUBLIN, IE - Reviewed by MATTHEW - 14 September 2016
DUBLIN, IE - Reviewed by KEITH - 12 September 2016
" The insurance cover prices are way to exspensive. That's where they make their money. Hertz or enterprise are the best ones. "
CORK, IE - Reviewed by SOPHIE-HÉLOÏSE - 11 September 2016
" i'm french and i rent a car for my hollidays in Ireland. I rent a car and paid a price which was not what i asked on the website. The compagny Budget imposed me an extra of 190? for 9 days, I paid 398?. I will never use this website or Budget again. "
" i'm french and i rent a car for my hollidays in Ireland. I paid the double price and i never have good explications. I arrive for rent the car and a girl said me my agreement on internet doesn't work, i need a new. In fact it was an extra of 200?. I called them and they answered it's me who asked an extra, I had to read my agreements (impossible to understand for me). When i returned the car, I asked them in the desk in Cork Aerport, they answered it's my fault because my Visa card is protect and they couldn't take 1500? for franchise (nobody spoke me about that. I think everybody lied to me and answer anything with the idea i'm stupid. Everybody enjoyed i'm french and used that for steal me ! I never had 2 times the same explications. "
DUBLIN, IE - Reviewed by MIO - 08 September 2016
CORK, IE - Reviewed by CAREL - 07 September 2016
DUBLIN, IE - Reviewed by JONATHAN - 07 September 2016
DUBLIN, IE - Reviewed by JIRI - 07 September 2016
DUBLIN, IE - Reviewed by MARIE - 05 September 2016
" More help with setting sat Nav would have saved me some grief, as a person not used to using one. "
DUBLIN, IE - Reviewed by NIALL - 03 September 2016
" The car was not the one specified, they tried to upsell an alternative car that was closer to the one I had specified. I declined due to excess cost. When in the office I was told the car had no damage recorded. When I received the car it had major damage to the front. This was a concern as I had to return to the office again for full damage assessment. That could have been done before I arrived which would have put me more at ease about taking a damaged car. The car was dirty too. Their no H2O cleaning system is not effective at cleaning their cars. "
DUBLIN, IE - Reviewed by KIRSTY - 03 September 2016
" i was processed very quickly and was lucky there was no queue. Everything was explained to me and I felt there were no hidden charges "
DUBLIN, IE - Reviewed by CAROL - 02 September 2016
DUBLIN, IE - Reviewed by EDUARDO - 01 September 2016
" A complete dissatisfaction. I was not allowed to pick up the car, for the reason I was not carrying an international driver. It's very disappointing because I've being renting cars in Dublin (and Europe) for the last 6-7 months using different rental companies and no one has ever asked that. Recently I rented another car in Germany (using Enterprise/Alamo) and that was not required as well. I would kindly request to have my money back, because it was a 2-week rental agreement and no reimbursement so far. Waiting for a feedback. "
" The feedback above, mainly applies to Alamo, but I expect Auto-Europe to fix this situation, so I feel confident to continue using Auto-Europe services. "
DUBLIN, IE - Reviewed by ERIC - 31 August 2016
" Over an hour of waiting to pick up a car because Budget overbooked. There was at least 10 other people who were waiting as well. Car that was finally given smelled and wasn't even cleaned. Worst experience ever. Will not use Budget again under any circumstances. "
DUBLIN, IE - Reviewed by JOHN - 28 August 2016
" Car rental was fast and efficient would highly recommend "
" Polite, fast friendly service just great "
DUBLIN, IE - Reviewed by RAJA AMIR - 27 August 2016
DUBLIN, IE - Reviewed by GEORGE - 24 August 2016
" Good site easy to use would use again although not the best prices "
" Very helpful staff would use them again good service "
DUBLIN, IE - Reviewed by SUNEET - 24 August 2016
" very helpful staff, would highly recommend Enterprise for car rental. "
DUBLIN, IE - Reviewed by MARTINE - 23 August 2016
" in dispute with budget over cheesey cars...bad brakes, stupid plastic key holders that were worn and broke making me loose car key...costing me $400 extra on my credit card for key replacement and towing charges "
CORK, IE - Reviewed by ARTIS - 21 August 2016
" Sorry, but it wasn't enjoyable. I forgot my credit card and I didn't get that car. That girl in reception was very unkind. Even ,didn't offer any solution about it. Also I didn't get back my money. "
DUBLIN, IE - Reviewed by GIRISH - 20 August 2016
" The pick-up location was not the airport but was close to it. This should be clearly mentioned. "
" Avis call centre didn't mention that the pick-up/drop-off is not at the airport. "
DUBLIN, IE - Reviewed by JOHN - 20 August 2016
" Budget could use more desk staff. "
DUBLIN, IE - Reviewed by LIAM - 19 August 2016
" We arrived at the counter before 23:14 for a 23:00 booking, i.e. 14 minutes late, and the desk was closed (in both terminals). The rental company has since confirmed that they were not provided with the flight details by autoeurope and would have waited had they been aware of our flight status - every other rental company desk was open. "
DUBLIN, IE - Reviewed by CHRISTOPHER - 18 August 2016
CORK, IE - Reviewed by TARA - 14 August 2016
" The radio/cd player was broke. Every time I turned the car the cd would try and kick in and couldn't turn them off! Also there was no water in the window washer "
DUBLIN, IE - Reviewed by ANTHONY - 09 August 2016
DUBLIN, IE - Reviewed by DAVID - 07 August 2016
" I would like a VAT invoice please "
" As I was renting a car in the country I live in it would have helped to know that the car rental was a bus ride from the airport as I could have gone there direct and saved time, but I know for the future "
DUBLIN, IE - Reviewed by JOSEPH - 05 August 2016
" Picking up the car was fine, but fueling and the return were horrible. While standing in the rain in the return parking lot I was informed that a minor scratch would cost me up to 650 Euro. I've been home for two days and still do not know what the outcome of this drop off report is going to cost me. I was told to fill the car with diesel but never informed about an additive called Ad Blue. Me and my family spent hours visiting two garages and one dealership to rectify the situation. I called Thrifty and was told there would be consideration for this oversight and that I would be reimbursed for the costs. But the drop off person rudely dismissed this but reported the scratch. Have still heard nothing about the status of this transaction. "
" Picking up the car was fine, but fueling and the return were horrible. While standing in the rain in the return parking lot I was informed that a minor scratch would cost me up to 650 Euro. I've been home for two days and still do not know what the outcome of this drop off report is going to cost me. I was told to fill the car with diesel but never informed about an additive called Ad Blue. Me and my family spent hours visiting two garages and one dealership to rectify the situation. I called Thrifty and was told there would be consideration for this oversight and that I would be reimbursed for the costs. But the drop off person rudely dismissed this but reported the scratch. Have still heard nothing about the status of this transaction. "
CORK, IE - Reviewed by WILLIAM - 05 August 2016
" No complaints "
" Queue a bit slow on arrival, but the vehicle was excellent. "
DUBLIN, IE - Reviewed by AVIVA - 05 August 2016
" Make it more clear which insurance Company you work with. Some of your competitors use AXA - which have a very bad reputation. I chose to book through you because it seems as of you have another insurance partner "
" 1) when you free the blocked money on my Card, then send me a message 2) especially because the Irish culture is so friendly, you shoul learn your staff who recieve the car at the end of the rental period to do it the Irish way (I think these guys were from Poland, their culture is not a very friendly one - train them) "
SHANNON, IE - Reviewed by SEAN - 26 July 2016
" Everything worked to nperfection "
" Very efficient and helpful "
KNOCK, IE - Reviewed by AIDAN - 24 July 2016
" No real problems. "
" Once the lady at the Avis desk realised I booked with Auto Europe she was rude, unhelpful and very abrupt. The back seat of the car had not been cleaned properly and someone had obviously been sick on it. When I picked the car up the guy didn't make sure I knew the car and also how to get out of the airport gate. I would never book Avis again. There many other options. "
DUBLIN, IE - Reviewed by STEPHEN - 23 July 2016
" Very slow pick up. Queued for over 45 mins "
DUBLIN, IE - Reviewed by SIMON - 12 July 2016
" The gent who dealt with my rental was exemplary. His first name is Brian, and he does a difficult job very well. "
DUBLIN, IE - Reviewed by VALENTINA - 12 July 2016
" Once I got there I couldn't get the car because they didn't accept my credit car, which I used several times for renting cars. They asked for a mastercard, and my card is a Mastercard. I called the customer care number and they told me I could have got a refund only if I canceled the booking 48 hours in advance. My question is: how could I know that my Mastercard credit card wouldn't have been accepted by ENTERPRISE 48 hours before the moment I got there? "
" didn't accept my credit card (MASTERCARD!!!) and couldn't get any kind of refund!!!! "
SHANNON, IE - Reviewed by JOSEPH - 11 July 2016
" The Peugeot 5008 we rented was an excellent vehicle. We had four adults and got all our luggage into it with no problems. It got excellent mileage and was very comfortable for four people. "
" My only complaint was that you have to return the car to Hertz and there was no signage at Shannon airport directing Thrifty customers there. I had to ask at one of the other company return locations to find that out. Once there the service was excellent, however. "
DUBLIN, IE - Reviewed by RICHARD - 11 July 2016
" The only complaint I have is from when I collected the car. I was told that the car was being washed and had to wait quite a long time for it to be ready. As I had pre - booked this and for a designated time, I assumed that the car would be ready and waiting for me, or at least prioritised in the car wash. Also the cleaning products used on the interior were extremely strong - smelling. This did dissipate over the course of a few days, but the initial smell in the car was rather powerful. "
DUBLIN, IE - Reviewed by GUSTAVO - 07 July 2016
" The service is very good and rates are clear "
" Car was slightly damaged and was making strange noise when going backwards. The person as the Sixt desk took 20 min to check us in and gave us wrong information to add extra drivers. We'll never chose Sixt again "
DUBLIN, IE - Reviewed by JAMIE - 06 July 2016
" Cowboys stay clear of this company "
" Rude Cowboys stay clear of this company "
SHANNON, IE - Reviewed by HEATHER - 06 July 2016
" Treated very well by Budget Staff at Shannon Airport, Car just across the road for pick up which made things very easy. Return swift and efficient. "
CORK, IE - Reviewed by LINETTE - 02 July 2016
" It's the fifth car I've hired from Cork Airport, the first with your company. The car was great. The only problem I had was that the pedals (not the brake), were very slippery. I thought it must be my shoes. Not so because I changed three pairs. Finally rang Germany where I encountered a not so helpful man. Asked me why I hadn't called before the 6th day? Fair enough. He suggested I had spilt liquid on them, which I denied because I never eat or drink in the car. I could see this wasn't getting me anywhere, so after a lengthy period and being asked to hold the line I gave up. "
" Regarding the above issue I eventually called Budget, which I should probably have done initially. I encountered a most helpful gentleman, who suggested it might be cleaning fluid left from the last clean. He suggested I try to clean it with a rag, and if still not satisfied I could return it to Cork Airport, where it would be replaced for another vehicle. I took his advice but still found the pedals to be slippery, although I don't think quite as bad. Staff when I collected and returned the car were most efficient and helpful, as were the staff when I collected another one on 30 June. I visit Ireland regularly and will be happy to deal with your company in the future, especially as you're interested in drivers' comments. Thanks. "
DUBLIN, IE - Reviewed by FIONA - 29 June 2016
" The pick up was very slow . The car was not a smooth drive. There were stains on the seats. "
DUBLIN, IE - Reviewed by ANITA - 27 June 2016
DUBLIN, IE - Reviewed by WILLIAM - 27 June 2016
DUBLIN, IE - Reviewed by JOHN - 27 June 2016
DUBLIN, IE - Reviewed by PATRICK - 26 June 2016
DUBLIN, IE - Reviewed by HEINZ - 25 June 2016
" Everything went smoot. "
" Good service, keep it up "
DUBLIN, IE - Reviewed by EDUARDO - 25 June 2016
" Overall is was a very good experience. Could improve the search engine to focus on what the cursomer needs, as it is not all about low prices. "
" Pick up service was reasonable. It is a bit boureucratic, as much of the information was or can be managed on-line. They have movements and hurried up to get away without taking the time to "understand" and "set the car" the car for the drive. The dropp off service was excellent, fast and efficient. The car itself was ok but the gear box has probably suffered from other drivers lacking knowlwedge about manual systems. It did not allow me to naturally place the stick in the right position, not even after 5 days driving. "
CORK, IE - Reviewed by TARA - 23 June 2016
" The car was quite scratched when I got it "
DUBLIN, IE - Reviewed by ANTONIO - 23 June 2016
DUBLIN, IE - Reviewed by ROSS - 21 June 2016
" I found the website to be misleading and the quote was very unrepresentative of the actual cost of the rental. "
" The car was not ready for almost an hour and a half. "
DUBLIN, IE - Reviewed by ALI - 21 June 2016
KILLARNEY, IE - Reviewed by JERRY - 20 June 2016
DUBLIN, IE - Reviewed by VALLO - 17 June 2016
" What can I say... You let me book and pay with my Visa Debit (less than 48 h before hire) and then you said no chance to pay the other expenses with Debit card. I couldn´t cancel the booking anymore and I just lost my money and you got it for nothing. This is horribly stupid to require only Credit card. Lot of people principally live credit and loan free lifestyle. "
" I know, manager could decide to let me pay with debit card but he didn´t. I hope he will have a happy life but I will never get in touch vith AVIS anymore. "
DUBLIN, IE - Reviewed by BERNARD - 16 June 2016
DUBLIN, IE - Reviewed by MARTIN - 16 June 2016
" queue for service was long "
DUBLIN, IE - Reviewed by GEAROID - 15 June 2016
" I would like to comment on the following. Firstly I was extremely satisfied with the car provided for the price which was a Nissan Qashqai. I hire weekly with you and would like / expect this level of car for the mid range in future. I realize this is not always possible but as a loyal customer I would ask you to take this into account and notify your suppliers. On the slightly negative side I arrived in Dublin at about 11:30pm and had a 3 hour journey through the morning so wanted to get away quick. With only one representative at the desk and the customer ahead of me taking a long time this took much longer than it should have and I would ask you to discuss this with Avis. Please take up with Avis. "
" With only one representative at the desk and the customer ahead of me taking a long time this took much longer than it should have and I would ask you to discuss this with Avis. Please take up with Avis. But on the positive side the rep was very pleasant and courteous. "
DUBLIN, IE - Reviewed by KEVIN - 14 June 2016
" Excellent Service. "
" Great Client Orientation. "
SHANNON, IE - Reviewed by NICHOLAS - 12 June 2016
" Folks at Shannon airport were unbelievably kind and helpful. The car rental experiment was so cheap, so easy, and so convenient. "
DUBLIN, IE - Reviewed by THOMAS - 11 June 2016
" Apart from the long queue to pick up the car, everything was fine about our experience hiring from Budget, especially because our vehicle type got upgraded to a Mazda which was the perfect car! "
DUBLIN, IE - Reviewed by ALAN - 11 June 2016
" I checked the website about using a debit card and it said nothing about having to be over 25 to use one so i didnt get my car hire "
" Have a policy that you can only use a debit card if your 25 or over so lost out on 65 euro from the rental "
DUBLIN, IE - Reviewed by DANA - 11 June 2016
" Very nice, professional employees when I picked up the car as well as when I brought it back. "
GALWAY, IE - Reviewed by HEIDI - 10 June 2016
" Pretty expensive. "
DUBLIN, IE - Reviewed by FIONA - 09 June 2016
" I was delighted with the service you provided and I loved the car that I rented. I will highly recommend to further colleagues and friends and every time I come back to Ireland for a visit, I will be renting a car again. I was very impressed!! "
" Excellent staff, very friendly and efficient "
DUBLIN, IE - Reviewed by AVINASH - 09 June 2016
" Very Satisfied "
DUBLIN, IE - Reviewed by SHANI - 08 June 2016
" On line chat would be a great way to ask question that people may have before booking the care. "
" The staff in the agency that I pickup the car from in Old Killmainham Rd. were great, I enjoyed quick and friendly service "
DUBLIN, IE - Reviewed by FIONA - 01 June 2016
" Quick and Excellent service both at pick up and return. "
DUBLIN, IE - Reviewed by BERNARD - 01 June 2016
" Good value. Nice car but not being able to use a visadebit card made it very awkward for me. "
" Waiting a long time to get service when returning with the car. "
DUBLIN, IE - Reviewed by KIERAN - 30 May 2016
" All went well.😁 "
" Everything was perfect😋 "
DUBLIN, IE - Reviewed by KENNETH - 29 May 2016
" Easy, professional "
" Excellent customer experience! "
DUBLIN, IE - Reviewed by BRIDGET - 27 May 2016
" I'm disappointed that upon purchasing insurance with autoeurope, it was not accepted by Hertz who went and blocked my credit card. Very disappointing. "
" I'm disappointed that purchasing insurance with autoeurope was deemed insufficient and felt I was further penalised with my credit card being blocked by Hertz.This technically is paying twice for car insurance. I'm extremely disappointed and don't understand why Hertz have an agreement with autoeurope if they don't accept their car insurance conditions. So what's the point? "
DUBLIN, IE - Reviewed by ALINE - 25 May 2016
" I didn't have many informations at store, so I couldn't take the car. When I called auto Europe they didn't help me and the details wasn't good. I hate this experience and I'm very disappointed with this company. "
DUBLIN, IE - Reviewed by DEIRDRE - 25 May 2016
" No issues at all. Excellent service and the shuttle bus works perfectly. "
DUBLIN, IE - Reviewed by JEREMIAH BERARD - 20 May 2016
" Excellent service "
" Great staff "
DUBLIN, IE - Reviewed by JOHN - 17 May 2016
" The shuttle driver directed us to the office at the car collection lot. This area was packed with only two of the four desks occupied. There was no signage indicating what the desks were for as many people had envelopes and keys, nor was there a que control system. We were spotted by a staff member as we only had receipts and were told to go to a key collection hut outside! Not sure why the shuttle driver could not have done that. Checking the car back in was confusing and no documentation releasing the diposit was issued at the time. "
DUBLIN, IE - Reviewed by JOHN - 17 May 2016
" Cheapest price around and a clear website to navigate. Easy to see the best value because of a great screen layout. No extras as the price you see is the price you pay. "
" Good service. Friendly staff and a great new car provided. "
DUBLIN, IE - Reviewed by GUILHERME - 16 May 2016
" $1350 (excess refund) was charged into my credit card by mistake. It took me 2 days calling and trying to understand the problem......and I had to pay it to get reimbursed later on.... "
DUBLIN, IE - Reviewed by JOHN - 15 May 2016
" My experience was impacted by an Additional two unauthorised charges taken from my credit card by Hertz , over Two weeks post the rental was completed (i.e two weeks after full payment have been made and car returned without issue). "
" My experience was impacted by an Additional two unauthorised charges taken from my credit card by Hertz , over Two weeks post the rental was completed (i.e two weeks after full payment have been made and car returned without issue). Honesty and trust are key components of any ongoing commercial relationship..and in this case this issue would impact my future decisions wrt use of car rental companies. "
DUBLIN, IE - Reviewed by CAROLINE - 11 May 2016
" I have tried to make contact with them regarding my security deposit which is still on hold on my card and the car was returned on Monday but they have not got back to me. Also the communication about the drop off point of the car on my return to Dublin Airport was not given to me so I was just supposed to be a mind reader! "
CORK, IE - Reviewed by ZVONIMIR - 10 May 2016
" Not satisfied, You offered me insurance which is not covered by AVIS, so I had to pay insurance twice "
" When I rented a car, there was nothing about insurance and deposit "
KNOCK, IE - Reviewed by CATHERINE - 09 May 2016
DUBLIN, IE - Reviewed by DAMIR - 09 May 2016
" Alamo wanted to block 500 on my credit card although I wanted to get their full assurance for the car. They say that their company do that (Enterprise, Alamo,etc). If so why this is not mentioned before. At the end I didn't rent the car. In last fifteen years (except the last two) I rented cars 12 month per year and this is the first time that something similar happened to me. "
" When the company hides important elements of its offer it means that something is wrong. If you want to block 500 (with no reason since full assurance is agreed) then put that down transparently in your offer and wait to see if clients will come to you or to your concurrency. "
KILLARNEY, IE - Reviewed by KATHRYN - 08 May 2016
" So easy to use, clear and straight forward. It's my go-to website for booking cars at home and abroad. Reliable and reasonably priced always. "
CORK, IE - Reviewed by DAVID - 07 May 2016
CORK, IE - Reviewed by LAURENT - 05 May 2016
" The renting and the price were very good! "
" When I rented the car with Auto Europe I choose the Full Excess cover but no where on there side this insurance would appear, so I had to give me credit card for a 1500 deposit. If we decide to choose for full cover, we shouldn't be treated the same way as a person who didn't. Appart of that, the car was pretty nice; I even got a diesel one! "
DUBLIN, IE - Reviewed by ELLEN - 05 May 2016
DUBLIN, IE - Reviewed by ELLEN - 05 May 2016
" I am not sure why insurance is offered through AutoEurope which the provider does not recognise in the end. and will charge you for another insurance instead. "
" Very good, friendly staff in the office and nice new car. "
DUBLIN, IE - Reviewed by JULIE - 04 May 2016
DUBLIN, IE - Reviewed by SIMON - 04 May 2016
" When reserving the car I paid an extra 30 euros or more for the full insurance package from the same hire car company. When collecting the car I still had an excess of 2,000 euros and I can't understand what difference there was between the cheapest price offered on your service and the most expensive. I felt cheated. "
" The check in process at the airport was extremely slow. We waited over 40 minutes in the queue despite there being only 2 people ahead of us. It was very poor. "
DUBLIN, IE - Reviewed by ADEEL - 04 May 2016
DUBLIN, IE - Reviewed by LUKASZ - 04 May 2016
DUBLIN, IE - Reviewed by ALESSANDRA - 04 May 2016
" I booked a car for my wife using my credit card, they refused to give her the car, I asked to change the reservation by her card and they refused "
" I booked a car for my wife using my credit card, they refused to give her the car, I asked to change the reservation by her card and they refused "
DUBLIN, IE - Reviewed by ALEKSANDAR - 03 May 2016
" Because great people, Budget is my first and only option, very friendly and professional, thank you all!!! "
DUBLIN, IE - Reviewed by JAN - 30 April 2016
" Always very good I used you in the different countries and allway everything ok "
" Even when I bought full insurance I still was ask by Thrifty to pay additional 35 per day to get full cover "
KERRY, IE - Reviewed by PHILIP - 30 April 2016
DUBLIN, IE - Reviewed by WILLIAM - 29 April 2016
DUBLIN, IE - Reviewed by ANDREW - 28 April 2016
DUBLIN, IE - Reviewed by MARTIN - 26 April 2016
CORK, IE - Reviewed by YOURI - 26 April 2016
" Great chooses and great prices! Very easy to book - thank you very much. "
" Very easy and smoth pick up and return. Nice, clean car. Fuel deposit refined promptly. Many thanks. "
CORK, IE - Reviewed by MICHAEL - 26 April 2016
DUBLIN, IE - Reviewed by JEAN - 26 April 2016
" Car was not ready for pick up. Long wait. Everything else was ok. "
DUBLIN, IE - Reviewed by CHANDRA - 25 April 2016
" Got best rates with best rental agency "
" The team was good, but they were not ready to give a letter for driving test. Not sure why, The excuse was lame... "
DUBLIN, IE - Reviewed by JOAN - 22 April 2016
" Good customer service provided, easily resolved reservation changes through the toll number. Also very useful for finding cheap car rentals for my age group. "
" Together with my friend we booked a car (MANUAL) on 9th April for 2 days, and drove to wicklow. We were unable to identify a clutch problem that was probably damaged before we started driving, and the car had problems halfway on the first day. No replacement car provided, and they deducted 300euros from the bank account with no email to account for anything at all. No refunds have been made. Until now, we can't contact customer service regarding this matter. VERY DISPLEASED. "
DUBLIN, IE - Reviewed by GEORGIOS - 21 April 2016
" You should specificly state that credit card is mandatory in order to pick up the vehicle BEFORE booking a car. We were unable to get the car! Sixt was not willing to accept the deposit via debit card or cash! This messed up our plans and had to use public transportation instead... We are expecting a refund!!! "
" Why security deposit is only possible via credit card? Debit card or cash should also be supported! We were unable to pick up the car and because of that, had to reschedule our trip! Other car rental companies accept debit cards or cash just fine!!! We are expecting a refund!!! "
DUBLIN, IE - Reviewed by FRANK - 20 April 2016
" We have used Auto Europe twice, in Italy and in Ireland. We were very happy both times. In Italy, we changed our reservation to fewer days. The cost went up, rather than down but the customer service rep was able to fix that and to give us helpful advice about driving in Italy. "
" We needed a car asap in Dublin airport as Sixt Car rental was trying to charge extortionate insurance plus a huge deposit on our credit card. We went online to Auto Europe who was able to link us up to a reasonably priced deal with Avis. In less than a half hour, the voucher from Auto Europe had arrived at the Avis counter and we were able to get our car. We really appreciated the quick service and the inexpensive car. "
CORK, IE - Reviewed by RONAN - 18 April 2016
" Price was higher than normal for Auto Europe but I was a little late booking "
" Worked well. No issues "
DUBLIN, IE - Reviewed by DOMINICA - 17 April 2016
" Lovely staff at Kilmainham, Dublin "
SHANNON, IE - Reviewed by SHANE - 04 April 2016
" Everything just perfect with the booking with auto europe "
" when picking up car , got 3 different cars . 1st car , when checked car it had no road tax and a lot of marks on car that was not on car check sheet.. 2nd car , had left the airport and gone 20 mins and got phone call to return car as the should not have giving me this one . 3rd car all good until i returning it , had to pay excess as i had it out for extra day and told them to take it off a credit card and gave details at desk but she took it off the card i had held car with and she didnt know how to change it , so had to go to a different building to get another person to change it on to other credit card . "
DUBLIN, IE - Reviewed by DENIS - 26 March 2016
" Very simple web site to use and very easy access to collect and drop off cars, I recommend them to anyone "
" Very helpful and polite, I would recommend them to everyone "
DUBLIN, IE - Reviewed by ANDREW - 23 March 2016
DUBLIN, IE - Reviewed by GERARD - 22 March 2016
CORK, IE - Reviewed by MICHAEL - 22 March 2016
" Not helpful "
" Use visa debit "
DUBLIN, IE - Reviewed by NASSIM - 22 March 2016
" Was good "
" Yes good "
DUBLIN, IE - Reviewed by ALAN - 22 March 2016
DUBLIN, IE - Reviewed by RICHARD - 21 March 2016
SHANNON, IE - Reviewed by WILLIAM - 21 March 2016
DUBLIN, IE - Reviewed by DAVID - 15 March 2016
" Great website, great offers, consistent "
" Sixt at Bakers Corner are very good! "
DUBLIN, IE - Reviewed by PABLO - 14 March 2016
" Very good "
" Excellently "
DUBLIN, IE - Reviewed by SHANE PAUL - 13 March 2016
" YOU HAVE THE OPENING TIMES WRONG. WITH SIXT ITS FROM 0500AM UNTIL 0000 MIDNIGHT "
" VERY GOOD. MY CAR SHOWED ALERT ON DASHBOARD AFTER 10 MINS DRIVING. WENT BACK AND THEY WHERE VERY SORRY AND GAVE ME BETTER NEWER CAR. "
DUBLIN, IE - Reviewed by JOSHUA - 12 March 2016
" I had a nice car and weekend shuttle with friends. "
" Allan is friendly. Avis garage is not difficult to locate. Thanks. "
LIMERICK, IE - Reviewed by MARY - 11 March 2016
" excellent price, easy to book "
" car and service excellent "
DUBLIN, IE - Reviewed by CAROL - 11 March 2016
" Excellent customer service from everyone I met, especially Paul Power Who delivered the car keys to me and his female colleague. I would also like to compliment the guy at the car hire desk in Terminal 1 whom also was so helpful and nice to me. As an Irish citizen coming on a visit home it's so nice to get the genuine Irish excellent customer service. It makes you proud to be Irish. All of the people I dealt with on the Alamo/ Enterprise desks are a credit to you and Ireland. Thank you. "
CORK, IE - Reviewed by GERALD - 09 March 2016
" On line booking was very good and uncomplicated. Very pleased. "
" Sarah and Jason were excellent, polite, professional and a pleasure to deal with. The collection and drop-off service is superb. "
DUBLIN, IE - Reviewed by ARMANDS - 08 March 2016
DUBLIN, IE - Reviewed by MARY - 08 March 2016
" Excellent Service "
" Superior Excellent service, the best car hire that I have had a car from in a while. I got a Toyato Avensis which was a lovely car. "
DUBLIN, IE - Reviewed by HARRIET - 08 March 2016
" Collecting the car on Friday, I was satisfied. Returning the car on Sunday, I was dissatisfied. Customer service was not very friendly, and when they checked the car, they began to blame me for a black rubber mark on the rear passenger car door (that had been there on collection). Before blaming the customer, research into whether it had been there previously should be completed. "
KERRY, IE - Reviewed by BRIAN - 07 March 2016
CORK, IE - Reviewed by RONAN - 07 March 2016
" Good price, easy to deal with, no hassle "
" Very efficient "
DUBLIN, IE - Reviewed by MICHAEL - 06 March 2016
" AutoEurope is a great economical car hire service. However, it seems to me that the Car Hire companies are less friendly to those customers who rent through this service probably because they pay such much better rates. Avis gave me a two-year old car that had stains on the upholstery and scratches on the body. That was after I declined the first car they offered. The pick-up was delayed by the need to choose a different car and Avis tried to charge me for an extra day when I returned the car. Auto Europe is a good service but the attitude of the Car Hire firms is disappointing. "
" Avis should respect customers who take advantage of discounted prices that they willingly offer. I am not treated differently if I buy something in a department store during a sale rather than at full price when the sale is finished. That is my opinion and applies to my experience only. It may not be general practice at Avis outlets. "
DUBLIN, IE - Reviewed by DENIS - 04 March 2016
" Very quick to pick up and drop off the car "
" Very quick to pick up and drop off the car "
DUBLIN, IE - Reviewed by JOSEPH - 03 March 2016
" You should only use firms who use diesel cars "
" Wanted to charge and upgrade to diesel for extra money "
DUBLIN, IE - Reviewed by GUSTAVO - 02 March 2016
" GREAT PRICES, CLEAR INFORMATION "
" GOOD CARS, QUICK DELIVERY "
CORK, IE - Reviewed by RUEDIGER - 02 March 2016
DUBLIN, IE - Reviewed by PATRICK - 02 March 2016
DUBLIN, IE - Reviewed by KERSTIN - 01 March 2016
DUBLIN, IE - Reviewed by MARIA BEGONA - 28 February 2016
DUBLIN, IE - Reviewed by GILLIAN - 28 February 2016
DUBLIN, IE - Reviewed by ALEKSANDAR - 27 February 2016
DUBLIN, IE - Reviewed by DUSTIN - 26 February 2016
" Apart from choosing a Volkswagen Jetta & then being told they do not have that type of car at all. Rental experience was pretty good "
DUBLIN, IE - Reviewed by COLM - 26 February 2016
" I do not feel that I was made fully aware of the cost of the daily insurance with the statement "Optional coverage may be available locally at an additional cost that will reduce the excess." being very vague. "
DUBLIN, IE - Reviewed by EDUARDO - 25 February 2016
" Hi, the experience was fine, except that I was charged by Budget in the moment of pick-up for the fuel (in case the car was not returned fully charged) - 123 euros, and I returned the car full and it was not refunded. Can you pls solve this for me ? 09/02 BUDGET RENT-A-CAR 575,32 IRELAND 123,75 (EUROPEANMON) 139,98 (U. S. DOLLAR) 10/02 AUTO EUROPE 1.101,89 GERMANY,FEDERAL RE 235,65 (EUROPEANMON) 268,10 (U. S. DOLLAR) "
DUBLIN, IE - Reviewed by TIAGO - 24 February 2016
DUBLIN, IE - Reviewed by ANDREW - 23 February 2016
" Very friendly and efficient staff, and nice car. "
DUBLIN, IE - Reviewed by SINEAD - 21 February 2016
" It was NOT clearly indicated that I would need to have a credit card balance of 1450 to avoid HAVING to pay an additional 159.99 for insurance and security. Yes, I will get a refund of 95, but I need that money LAST weekend! I am now also paying referral fees to my bank for being overdrawn. Very disappointed with the lack of clarity in this. It should be VERY CLEARY STATED that there WILL be additional charges (NOT optional charges) when collecting the car. "
" I'm as disappointed with Avis for (a) charging me these additions, and (b) not insisting that AutoEurope make these charges clear on their end. There should be exact amounts stated before I commit to the rental. The whole experience was left me feeling very angry and like my money was being extorted from me. I don't intend to use either dealer again. "
DUBLIN, IE - Reviewed by MARIA BEGONA - 20 February 2016
" Second time booking with Auto Europe, it is simple, clear and without any trouble. I will book again through them "
" We were pleasantly surprised when a brand new clio keys were given to us, with navigator included, it was excellent service and car! It saved our journey through rural Donegal! "
DUBLIN, IE - Reviewed by CAROL - 19 February 2016
DUBLIN, IE - Reviewed by MARIA BEGONA - 19 February 2016
" It has been an excellent experience, easy, without any problem or hidden fees. I definitely recommend it "
" Excellent service, straight through, we were even offered to return car to airport terminal, more convenient. Car was bigger and better than expected as well. I definitely recommend AVIS "
DUBLIN, IE - Reviewed by ALAN - 18 February 2016
" The operator over the phone was uninterested in what i had to say and kept pushing his own agenda instead of trying to find a solution. He was stuck up and unreasonable and i had to ask him multiple times to put someone else on the phone. Although the other person that came on the phone wasnt that friendly either that person found me a solution to my problem to which everything eventually worked out in the end. Customer service agents should to try to find a solution any way possible as i believe this is good customer service and not to try start and argument or act arrogant over the phone. FIND A SOLUTION, be understanding no matter how arrogant the person you're dealing with is. "
" Upon my arrival i treated politely. Everything was handled to a professional standard and the process was very quick and smooth. I had my car in minutes and i was on my way out. I'm very satisfied and will be recommending them and using them in the future. All the problems that was created from the agency Auto Europe was non existent with AVIS. if only i had dealt with AVIS directly! which i will in the future things would have gone quicker and with out any stress. "
DUBLIN, IE - Reviewed by WAYLON - 16 February 2016
GALWAY, IE - Reviewed by ITA - 16 February 2016
" Extremely friendly, polite and personable service, even kept the office open a few minutes extra for me as I was running late to collect my car. I would not hesitate to use Enterprise again in the future. "
DUBLIN, IE - Reviewed by SHANE PAUL - 16 February 2016
" AutoEurope had the wrong opening times for Sixt and ended up running to the counter thinking they are shut at 23.00. When they don't close till 24.00. "
" excellent. The only thing was the passenger wing mirror cover was missing. "
KNOCK, IE - Reviewed by MARY - 16 February 2016
" Fantastic service, thank ! :-) "
DUBLIN, IE - Reviewed by DAVID - 12 February 2016
DUBLIN, IE - Reviewed by WILLIAM - 10 February 2016
" Very good "
" Very efficient "
DUBLIN, IE - Reviewed by GERARD - 09 February 2016
KILLARNEY, IE - Reviewed by ANN - 08 February 2016
" John was particularly helpful and friendly. "
DUBLIN, IE - Reviewed by SAMANTHA - 07 February 2016
" Great thank you "
" They were nice enough apart from trying to upswell my various insurance and not knowing what they were doing with regard to my card deposit etc. they said I should have book directly because you didn't pass my details and they couldn't get in contact with me re my car hire, for what I do not know "
CORK, IE - Reviewed by SHANNON - 11 January 2016
KNOCK, IE - Reviewed by PATRICK - 07 January 2016
DUBLIN, IE - Reviewed by KARL - 06 January 2016
" Awful customer service,ignorant and no interest in helping me out in a situation where I was unable to hire the car due to not having a credit card. I was left stranded without a car and unable to attend a wedding in cork, yet auto Europe still took the money and refused to refund it. They also provided a fake contact phone number to enterprise who I was hiring the car from. Enterprise were trying to contact me to inform me that a credit card was needed to hire car but were unable to,until I turned up and was told this at the last minute. Avoid auto europe, they are gangsters "
" Could not really do anything to help me as the booking was handled by autoeurope "
DUBLIN, IE - Reviewed by PATRICK - 03 January 2016
" Staff were very helpful and friendly thanks pat and rose "
DUBLIN, IE - Reviewed by ANDERSON - 31 December 2015
" Great service ! "
DUBLIN, IE - Reviewed by SEAN - 28 December 2015
CORK, IE - Reviewed by JEREMIAH BERARD - 24 December 2015
" Excellent service "
" Excellent "
CORK, IE - Reviewed by RONAN - 21 December 2015
" Simple and effective booking process "
" Very easy to deal with. No issues "
DUBLIN, IE - Reviewed by MANUELA - 15 December 2015
DUBLIN, IE - Reviewed by JOHN - 15 December 2015
" I upgraded to an Insignia but surprisingly it was very basic with no Bluetooth- I thought all cars now had Bluetooth. AutoEurope were their normal efficient selves. Disappointed that AutoEurope did not honour their price promise with me and consequently I have now hired my next car through another broker. A pity, I wanted to stay with them. J "
" Don't buy cars without basic features. "
DUBLIN, IE - Reviewed by ELISABETTA - 09 December 2015
DUBLIN, IE - Reviewed by ELLEN - 06 December 2015
" Amazing prices with even better customer support "
" Great service "
CORK, IE - Reviewed by JOSEPH - 04 December 2015
SHANNON, IE - Reviewed by JIM - 02 December 2015
CORK, IE - Reviewed by RONAN - 02 December 2015
DUBLIN, IE - Reviewed by PATRICK - 01 December 2015
GALWAY, IE - Reviewed by GERARD - 30 November 2015
DUBLIN, IE - Reviewed by ALEKSANDAR - 30 November 2015
DUBLIN, IE - Reviewed by CAROL - 28 November 2015
DUBLIN, IE - Reviewed by EDUARDO - 24 November 2015
" I've paid for insurance plus in the web site and I needed paid at the store, so I'm gonna look for a replacement os this charge! "
DONEGAL, IE - Reviewed by ELAINE - 23 November 2015
" The volkswagon up we got is not suitable for steep hill areas very little luggage space "
" The staff were very friendly and very helpful would definatley use your company again and reccommend to family and friends "
CORK, IE - Reviewed by ANITA - 22 November 2015
DUBLIN, IE - Reviewed by TILS EDGARS - 21 November 2015
DUBLIN, IE - Reviewed by SHARON - 20 November 2015
" Staff extremely helpful. Knowledgeable and very pleasant to deal with. Will certainly use Thrifty again. "
DUBLIN, IE - Reviewed by WILLIAM - 20 November 2015
DUBLIN, IE - Reviewed by HARRY - 19 November 2015
" EXCELLENT SERVICE "
" VERY FRIENDLY STAFF WHO WERE GOOD HUMOURED AND HELPFUL AND EFFICIENT. GOOD SELECTION OF CAR OPTIONS. wOULD BENEFIT FROM 1 OR 2 ADDITIONAL STAFF ON DUTY FOR EARLY MORNING RETURNS ESPECIALLY WHEN TIM TO CATCH FLIGHTS IS SHORT AND SECURITY CHECK LINES LONG "
DUBLIN, IE - Reviewed by DAVID - 17 November 2015
" A car was booked and within 6 hours of booking the car was not picked up as the charges was not taken from my visa debit even though I presented my credit card for certain amount to be taken from both cards in my name and was refused. Hence, I requested for the booking refund. Only to be told that refund cannot be made. Really bad policy not minding the stress I went through taken a taxi to the airport for collection of the car the customer service declined. David Moyosola "
DUBLIN, IE - Reviewed by CAROL - 15 November 2015
DUBLIN, IE - Reviewed by MAURICE - 14 November 2015
" Did not get to use the service and request a refund "
" same reason "
DUBLIN, IE - Reviewed by SEAN DEAN - 09 November 2015
DUBLIN, IE - Reviewed by DAVID - 09 November 2015
DUBLIN, IE - Reviewed by DAVID - 08 November 2015
CORK, IE - Reviewed by JOSEPH - 06 November 2015
DUBLIN, IE - Reviewed by BARRY - 03 November 2015
" I have used pretty much all the big names to date and unfortunately have had the worst experience with Sixt. I booked a class D and the guy tried to give me a Class C until I objected. I was told the car was "fresh" with no damage but that wasn't the case. On returning the car I waited about 30mins for a shuttle back to the airport rather than the 5-10 mins as promised. Staff generally seemed disinterested in me needing to catch a flight. "
DUBLIN, IE - Reviewed by CAROLINA - 02 November 2015
DUBLIN, IE - Reviewed by ALEKSANDAR - 01 November 2015
" Very professional people from front desk to boys collecting and checking cars at the end... "
DUBLIN, IE - Reviewed by DESMOND - 29 October 2015
" Excellent. Efficient and friendly, no fuss, no mess, rapid turnover both ends. "
DUBLIN, IE - Reviewed by KATHERINE - 28 October 2015
" Staff could not be more helpful "
DUBLIN, IE - Reviewed by VALERIA - 27 October 2015
DUBLIN, IE - Reviewed by MIGUEL - 27 October 2015
CORK, IE - Reviewed by JEREMIAH BERARD - 22 October 2015
" Great system "
" Always fantastic service "
DUBLIN, IE - Reviewed by HARRY - 21 October 2015
" Great value quick and easy to book .Have not seen better out there "
" Fast ,friendly, helpful and courtous. Great car and diesel option was appreciated. "
DUBLIN, IE - Reviewed by SAVVAS - 19 October 2015
DUBLIN, IE - Reviewed by JOHN - 16 October 2015
" enterprise were very helpful and thorough. I would definitely rent with them again. Very nice car, service and very accommodating "
DUBLIN, IE - Reviewed by SANDRA - 14 October 2015
" Enterpreise rent a car charged in our credit card incorrect charges, that we paid before, the incorrect amount is 45,44, we want our money back as soon as possible. "
" Enterpreise rent a car charged in our credit card incorrect charges, that we paid before, the incorrect amount is 45,44, we want our money back as soon as possible. "
DUBLIN, IE - Reviewed by CAMILLO - 14 October 2015
" Work on getting the car hire companies to accept Auto Europe's inclusive (total) insurance package with the view to avoid 1500 euro being blocked on ones credit card. The whole area of insurance costs when renting a car is grossly over charged. "
" On inspection my hire car was considerably scratched ,more than was documented on the condition sheet. So I had to go back in and ask sixt to add the additions to the sheet. I fond this poor service and i was given the oldest car on the block,70km on the clock. Perhaps because I got a very good deal from Auto Europe. On the plus side my car was very clean inside and mechanically sound. "
DUBLIN, IE - Reviewed by CAROL - 13 October 2015
" Excellent price, excellent service received from Budget customer service in Dublin. "
" Excellent. Friendly, efficient staff. I received the best customer service ever and I regularly hire cars in Ireland and Nice France. "
DUBLIN, IE - Reviewed by DAVID - 11 October 2015
" More discount offers "
" Nothing! Keep up the good work. "
DUBLIN, IE - Reviewed by HARRY - 07 October 2015
" Great service great price- Need I say more! "
" Pick up and collection efficient and staff very friendly and helpful. Car great. However on return there was no shuttle bus available to transfer me to the airport for early flight. Ended up taking shuttle from another company to make the flight. Early transfers need to be planned for especially when airport is busy and flights are early. "
SHANNON, IE - Reviewed by TIMOTHY - 06 October 2015
" rang to try to ensure that a particular car was in stock. Was told that it was. Arrived and it wasn't. Rang rather than book online to try to avoid this occurring. Disappointed "
DUBLIN, IE - Reviewed by MARTIN - 05 October 2015
" Great car/great price.Only issue is the LONG wait to get your key. You need more staff !! "
DUBLIN, IE - Reviewed by DANTE - 04 October 2015
DUBLIN, IE - Reviewed by KATHERINE - 30 September 2015
" It could not have been easier to book my car and I had trouble in having the collection time changed "
" As always staff are friendly courteous and cold not be more helpful "
DUBLIN, IE - Reviewed by KEVIN - 29 September 2015
" I was unable to rent the car I paid for because I used a Visa Debit card to pay online for the vehicle, but was only told when i went to collect the car that I needed a credit card for the security deposit. It should be prominently stated on your website that Debit Cards are not acceptable payment. I will be bringing this issue to consumer affairs authorities in Ireland and Europe, including the Ombudsman's offices in Dublin and Brussels. I am also contacting the media to pursue an investigation of your company/s business practices in Ireland and other European countries. I am sure I am not the only victim from the hidden cost of using your website. "
" I was thoroughly disgusted with the treatment I received by this company. I offered to pay the !,200 euro security deposit in cash, which they refused. Therefore your company and Enterprise have profited from my use of your website and I did not even receive a car, which has been paid for and was necessary for me to attend an important family event which I was unable to be present at. i will be seeking legal advice regarding Enterprises's business practices, and the lack of warnings on your booking website that Debit Cards are not accepted. My treatment by your customers services phone operator was also disgraceful, who told me the loss of my money was my own fault for reading the "fine print" in the booking form. "
DUBLIN, IE - Reviewed by CHRISTOPHE - 29 September 2015
" Please be explicit about the different full-coverage options and how to REALLY reduce the excess. Your insurance (that I didn't take) is useless and so is Alamo's "
" Couldn't take the car even with the full insurance coverage because of the excess?! "
DUBLIN, IE - Reviewed by KIRAN - 27 September 2015
" Good experience. "
DUBLIN, IE - Reviewed by HARRY - 23 September 2015
" COMPETETIVE AND VERY EASY TO NAVIGATE "
" HELPFUL FRIENDLY STAFF, PROMPT SERVICE, CAR FINE BUT A LITTLE DATED. "
DUBLIN, IE - Reviewed by DAVID - 22 September 2015
" Fantastic. I always use Auto Europe for car booking wherever I travel to. No complications what-so-ever. "
" Very good. I would like to see better signage at Dublin Airport to make it easier to find the office of Enterprise. I had to ask Hertz which office it was. "
DUBLIN, IE - Reviewed by KATHERINE - 17 September 2015
" Enterprise is an excellent company to get a car from. "
DUBLIN, IE - Reviewed by HARRY - 17 September 2015
" Really good value for money and quick and easy to complete booking. Used to use Rental Cars .com but having done some price comparison this offered much better value "
" Very satisfied with overall package. There was some delay in waiting for the shuttle bus at the airport but this was minor. Staff warm friendly efficient and helpful "
DUBLIN, IE - Reviewed by DAVID - 11 September 2015
" Windscreen dirty and smudged. When we returned the premises and restroom were disgusting. I have photos of both mens and women's if you want "
DUBLIN, IE - Reviewed by SEAN - 10 September 2015
DUBLIN, IE - Reviewed by ENDA - 08 September 2015
" good, quick, and best rates usually "
" very slow at airport desk ! "
CORK, IE - Reviewed by BRIAN - 08 September 2015
" Accepted debit card for payment but required visa card for rental.took my money ,got no car. Same company renting cars on debit card in other location two miles away.would not transfer rental to other pickup spot paid twice for one car required for a funeral "
" Same as above, called another rental firm. "
DUBLIN, IE - Reviewed by JAN - 07 September 2015
" very happy with price "
" very happy with customer service ;) "
DUBLIN, IE - Reviewed by CESARANTONIO - 07 September 2015
" 2000 euro deposit is not clearly specified and it would have been a problem if i hadn't my debit card. 2000 euro were taken from my account and still waiting to have them back "
DUBLIN, IE - Reviewed by KAREN - 04 September 2015
" It's efficient and close to my house. Will rent with them again. "
DUBLIN, IE - Reviewed by TOMAS - 04 September 2015
" Staff at airport desk and drop off desk were excellent. Staff at pick up office were very unhelpful. Had paid for a baby seat which the airport desk specifically asked the pick up office to install while we were waiting for the transfer shuttle. Arrived to be told 'to pick one from that pile over there'. We had to install it. Not one of the 4 people behind the desk offered to help us in any way. They were a disgrace. I would be very reluctant to use Budget at Dublin airport again (all things being equal, I would opt for another provider). "
LIMERICK, IE - Reviewed by DAMIAN - 02 September 2015
" I had issues with pre-authorising the excess on my credit card, the excess amount (which was prohibitive) was not specified by Auto Europe on its website and this incurred an extra payment of 20 per day to cover excess. "
" Budget stated that I should claim for a refund for the2 day as the car was only picked up at 11:30 which changed the rental period to 4 days instead of 5. "
DUBLIN, IE - Reviewed by ANNE - 01 September 2015
" Better communication between Auto Europe and Thrifty re the product being sold. Also better clarification re insurance and how it operates. "
" Booking had free additional driver but Thrifty tried to charge me for it at collection stage. Once I showed the booking form it was to be given free of charge. When I returned the car they produced a visa receipt for the additional driver . Once I explained the situation and produced the booking form they said I could reclaim it in the airport. However, I was not going to the airport and after waiting fir a Manager and a bit iof discussion got a refund of the charge. Also they blocked over 2000 on my visa even though I had taken out insurance with Auto Europe. "
DUBLIN, IE - Reviewed by MICHEL - 01 September 2015
" Always good "
DUBLIN, IE - Reviewed by EMMA - 31 August 2015
DUBLIN, IE - Reviewed by JOHN - 30 August 2015
DUBLIN, IE - Reviewed by SILKE - 24 August 2015
DUBLIN, IE - Reviewed by JOHN - 18 August 2015
" The waiting time was very long ; I filled out the paperwork at terminal desk and then had a long wait for a courtesy bus to car park area . Then another wait in the queue for getting the keys ; the paintwork of the car was scratched in a number of places , it made me feel uncomfortable ; I indicated a few few places which were not marked on the sheet and went back to the office; this all took more time . The car did not sound too good when going above 100km/hr , maybe that's they way its meant to sound (Opel Corsa)however it drove OK no problems. I think Budget could do with another mini-bus and some more staff at the desks in Dublin airport "
DUBLIN, IE - Reviewed by MANUELA - 14 August 2015
DUBLIN, IE - Reviewed by DARRAGH - 10 August 2015
CORK, IE - Reviewed by MARCO - 09 August 2015
DUBLIN, IE - Reviewed by KELLY - 06 August 2015
" I was a bit taken aback when I was charged nearly 30 euros to drive through Northern Ireland. That alone would make think twice to book with you again. "
" The staff had zero personality and were just going through the motions. "
DUBLIN, IE - Reviewed by SURENDHRAN - 03 August 2015
DUBLIN, IE - Reviewed by RACHAEL - 01 August 2015
DUBLIN, IE - Reviewed by DANIEL - 29 July 2015
DONEGAL, IE - Reviewed by IVAN - 28 July 2015
" On arrival at collection desk in Donegal discovered that a credit card was required. Result...no car hire and outrageous taxi charges. Apparently credit card is mentioned on booking documentation, but I would suggest that it needs to be highlited better. Cannot complain about chap behind counter as he was as helpful as the rules allowed. "
" Cannot complain about chap behind counter as he was as helpful as the rules allowed. "
DUBLIN, IE - Reviewed by SAMI - 26 July 2015
DUBLIN, IE - Reviewed by PAULINE - 23 July 2015
DUBLIN, IE - Reviewed by ELIANE - 22 July 2015
" There was an issue with my booking / it was cancelled by mistake. But after that everything was ok it could be reactivated "
DUBLIN, IE - Reviewed by RONAN - 17 July 2015
" I had always been very satisfied with A.E. However, my last trip was disastrous! Waited for over an hour at Sixt while they were 'cleaning' the car. It was the dirtiest (seats all stained) car I've ever rented. I rented a 'volkswagen jetta or similar', ended up with a corolla!! It was petrol & I asked them for a diesel, they had none in stock!! They had loads of cars their but wouldn't let me change, they did say I could come back during my trip to swap to a diesel car but who has time for that? I explained that in every other example that I've had, where the provider didn't have an appropriate car, they have upgraded me to a higher model. Their sales pitch on insurance now has my questioning the upgraded insurance I got from AE!!! "
DUBLIN, IE - Reviewed by RAJESH - 16 July 2015
" Nice website and its easy to book "
" I was given a citreon C4 instead of a ford galaxy which is a not a full size. I had to return C4 because its too small for 7 people and they gave me a bigger size as the one I booked. wasted an hour because ofthat. Also the one I booked was automatic and the one I got was manual. "
DUBLIN, IE - Reviewed by KEVIN - 15 July 2015
" perfectly simple to use "
" friendly, helpful and efficient; couldn't ask for more "
DUBLIN, IE - Reviewed by NOELLE - 11 July 2015
" Thank you for asking for my feedback! When I arrived at the Enterprise desk in Dublin airport I was told that as I don't use (this is deliberate!) a creditcard, I couldn't rent the car even though Auto Europe had already taken the car rental fee off my visa debit card! A colleague of mine ended up having to drive out to Dublin airport, putting 350 authorisation on his creditcard and having to put the car rental under his name! A very embarrassing experience. If you only accept creditcards, why do you take the money off debit cards ? I would welcome answers to my query before I take this further. Thank you "
DUBLIN, IE - Reviewed by GAURAV - 11 July 2015
" great team..the best out there...i have rent few times with nearly everyone in past 14 years in Ireland but they r the best. "
CORK, IE - Reviewed by ALBA - 10 July 2015
" I took the car back and nobody called me to tell me anything about this and my diposit (1950) it hasn't returned in my account yet "
" the same as last paragraph "
DUBLIN, IE - Reviewed by JEAN-SEBASTIEN - 10 July 2015
" Poor pick up location; Had to wait 20 minutes before being look after at pick up. "
DUBLIN, IE - Reviewed by JAMES - 08 July 2015
" When I arrived at the Thrifty offices to collect the car at 17.20 on the appointed day the offices were shut. They closed at 17.00 which ment I had to stay overnight and collect the next day. They said that AutoEurope had not updated their website. I am glad that I was not a tourist. "
" They guy who was at the Thrifty offices gave out a number that just when onto a message minder. Also the car I picked on the display panel it said it needed a service. Also a light came up about the oil and when I rang the office on the day I collected the car they told me it was ok. I questioned if the car brokedown, they said it would not be my problem because i called the office and notified them. If the car brokedown they would send someone out which was not what i had planned as i was already 12 hours behind schedule. So I was not to happy on both accounts. James "
DUBLIN, IE - Reviewed by WILLIAM - 07 July 2015
" Autoeurope should offer (in Spain), Goldcars "Return Full" option called Classic service (or similar). This would obviate all the hassle about fuel costs. Goldcar offer it as an option on their own website "
" Car and service were excellent. It was Enterprise not Alamo. There was quite a lot of "upselling" by Enterprise staff but not intrusive "
DUBLIN, IE - Reviewed by THOMAS - 07 July 2015
KNOCK, IE - Reviewed by PETER - 03 July 2015
DUBLIN, IE - Reviewed by GERARD - 01 July 2015
" I rent frequently for business & leisure (15 times per year) mostly with Autoeurope.ie frequentlyI know in advance my travel requirements and have flexibility about dates - it would e very useful if you could have a feature which shows the price of cars (of each class) for rentals beginnings each day in a month. skyscanner have this feature for flights which allows one to pick the cheapest day in the month to fly on a particular route - this feature would be very useful as one could organise flights and other travel arrangements around car hire rates, which in the era of low fares airlines can be the biggest travel cost "
" They are good and efficient - the hard sell on extra insurances is annoying particularly as most is misleading -but they all do this "
DUBLIN, IE - Reviewed by ALAN - 30 June 2015
" Enterprise/Alamo have the best customer service at Dublin Airport. The reps are engaging, come to the outside of the counter to walk you through the sign up and walk you out to the car. Their tolerance for car damage (anything smaller than a certain size or depth is ignored) makes driving their cars a bit more relaxing, therefore enjoyable. "
DUBLIN, IE - Reviewed by OLIVER - 29 June 2015
" I could not take the car I had paid 146 as I was using a visa debt and not a visa credit & could not have any refund "
CORK, IE - Reviewed by RUTH - 28 June 2015
" The staff were fantastic, but the company's rules on not being able to pay for insurance and other extras with cash or a debit card are ridiculous. You must remember that not everyone has a credit card, and enforcing that customers must use one to pay for the insurance, and not by other means was extremely frustrating. I needed a car asap as mine was being repaired, it is such a shame that the process isn't as easy as booking and paying online, which I had done. i wont be using Alamo again for this reason. The only reason I am not extremely dissatisfied is that the staff were polite and helpful. "
DUBLIN, IE - Reviewed by SHEENA - 24 June 2015
" I've no problems with Auto-Europe but I no longer rent at Gerona Airport, Spain because every company now charges 9/day to take the car over the border to my house in France. Hertz didn't do this but they have left Gerona Airport. "
" The Thrifty young man was rude and uncooperative, although I am a Hertz Gold Card member. He assured me (in writing) that the tank was full although the guage said it was less than 1/4 tank. he knew I was a retired woman travelling alone in the evening to the West of Ireland. The car ran out of petrol an hour out of Dublin. I complained to Hertz who were receptive but have not got back to me at all in the 10 days since I complained. If they had I wouldn't be telling Auto Europe about the incident. Poor customer service. "
CORK, IE - Reviewed by RONAN - 13 June 2015
" Very good service, great price. I did need to buy extra CDW insurance online from a different site because of the attitude of the car rental company (see below). "
" It may have just been this particular Enterprise office but they seemed to treat me as a lower class of customer because I had booked through a broker. They made it awkward for me to collect the car at a time that suited me due to, they said, needing to get cars out to other customers (presumably Enterprise customers). They then gave me the hard sell on CDW insurance costing more than the rental price or else, and I quote "if there's even a scratch on the car we will have to charge you 1,600 on your card". "
CORK, IE - Reviewed by JOSEPH - 04 June 2015
DUBLIN, IE - Reviewed by ANNE - 01 June 2015
DUBLIN, IE - Reviewed by RAYMOND - 31 May 2015
" Auto Europe accepted our credit card for initial payment knowing that the rental company would not accept (credit card was not in drivers name). We accept that this was written in the terms and conditions, but the money should never have been taken given the drivers details were provided upon payment. When we contacted auto Europe they refused a refund simply stating that we should have read the terms and conditions. Given this, I will be recommending all my friends and family do not use auto Europe and will go so far as to post on social media not to use auto Europe to ensure auto Europe gets the respect it provides its customers. Zero. "
" Initial customer service was very poor, secondary service was very good. "
DUBLIN, IE - Reviewed by ALEKSANDAR - 30 May 2015
DUBLIN, IE - Reviewed by ARLENE - 26 May 2015
DUBLIN, IE - Reviewed by BRENDA JANE - 26 May 2015
" Extremely friendly and helpful...I would only suggest to keep the office going 24/7, it IS an international airport, or at least until the last plane lands, had to wait 4.30 hours to pick up the car "
DUBLIN, IE - Reviewed by HILARY - 26 May 2015
DUBLIN, IE - Reviewed by PAWEL - 26 May 2015
DUBLIN, IE - Reviewed by IRMANTAS - 25 May 2015
DUBLIN, IE - Reviewed by JOHANNES CAROLUS LAMBERTUS - 23 May 2015
DUBLIN, IE - Reviewed by PAWEL - 19 May 2015
DUBLIN, IE - Reviewed by ALDAS - 17 May 2015
CORK, IE - Reviewed by MARTIN - 17 May 2015
" Smooth and lots of easy-to-understand choices. "
" Helpful and friendly "
DUBLIN, IE - Reviewed by CAROL - 13 May 2015
DUBLIN, IE - Reviewed by LEANDRO - 06 May 2015
" I'm completely dissatisfied with costumer service, because in your website had an information and your store another information. I hired a car in morning Monday, however I couldn't finish this transaction, because I didn't have credit card and I knew that information time to go pick up the car. In store I was told that I couldn't cancel it since it had made the booking on the website, however may request cancellation the next day and get the money back with no problems. On Tuesday when I called to cancel, simply they asked me apology and informed me that it should have canceled in advance. But I wonder, how would cancel in advance sé only learned that could not use the car when I pull it off? Anyway, I will no more use their services or recommending to my acquaintances and divulge what happened so no one else is deceiving by their website and the Alamo. "
" I'm completely dissatisfied with costumer service, because in your website had an information and your store another information. I hired a car in morning Monday, however I couldn't finish this transaction, because I didn't have credit card and I knew that information time to go pick up the car. In store I was told that I couldn't cancel it since it had made the booking on the website, however may request cancellation the next day and get the money back with no problems. On Tuesday when I called to cancel, simply they asked me apology and informed me that it should have canceled in advance. But I wonder, how would cancel in advance sé only learned that could not use the car when I pull it off? Anyway, I will no more use their services or recommending to my acquaintances and divulge what happened so no one else is deceiving by their website and the Alamo. "
DUBLIN, IE - Reviewed by SAVVAS - 06 May 2015
DUBLIN, IE - Reviewed by ERIN - 06 May 2015
DUBLIN, IE - Reviewed by ERIN - 06 May 2015
DUBLIN, IE - Reviewed by MARTIN - 06 May 2015
" Great service! Also, I was very happy that when they told me upfront that they are not too fussy about small scratches and things like that. "
DUBLIN, IE - Reviewed by MARTIN - 06 May 2015
" Great service! Also, I was very happy that when they told me upfront that they are not too fussy about small scratches and things like that. "
DUBLIN, IE - Reviewed by ANDRE - 06 May 2015
" He left explicit on the site all fees. When I called I was told that all fees were included. When I arrived at the rental company I had to pay additional insurance. We booked 2 cars, but my friends the other car could not pay the additional insurance and lost the reservation. They lost money. "
" As my friends failed to pay the additional insurance to stay with the car, ALAMO said he was not the problem, it was easy to ask for the money back from the cancellation. But we try it with AuroEurope and we could not. We lost our money booking without using the car. "
DUBLIN, IE - Reviewed by ANDRE - 06 May 2015
" He left explicit on the site all fees. When I called I was told that all fees were included. When I arrived at the rental company I had to pay additional insurance. We booked 2 cars, but my friends the other car could not pay the additional insurance and lost the reservation. They lost money. "
" As my friends failed to pay the additional insurance to stay with the car, ALAMO said he was not the problem, it was easy to ask for the money back from the cancellation. But we try it with AuroEurope and we could not. We lost our money booking without using the car. "
DUBLIN, IE - Reviewed by SEBASTIANO - 05 May 2015
" It's completely a shame the fact you send me a survey to fill in while there is an escalation in process due to the poor customer experience you are offering. I'm still waiting for a call from your manager since yesterday but nothing happened. You have no idea on how to manage escalation and I'm completely shocked of your bagaviour as a company. "
DUBLIN, IE - Reviewed by SEBASTIANO - 05 May 2015
" It's completely a shame the fact you send me a survey to fill in while there is an escalation in process due to the poor customer experience you are offering. I'm still waiting for a call from your manager since yesterday but nothing happened. You have no idea on how to manage escalation and I'm completely shocked of your bagaviour as a company. "
CORK, IE - Reviewed by MARTIN - 04 May 2015
" No problems at all. How about implementing a collect-points scheme to get a discount on the next deal? "
" Staff very helpful, as always. "
DUBLIN, IE - Reviewed by PAWEL - 04 May 2015
DUBLIN, IE - Reviewed by DAVID - 03 May 2015
" First class service. Staff very helpful and friendly. "
" First class service. Staff very helpful and friendly. "
DUBLIN, IE - Reviewed by MAÅÂGORZATA - 29 April 2015
" All service well done "
" All service well done "
DUBLIN, IE - Reviewed by JOHN PAUL - 28 April 2015
" Uses reliable rental companies and easy to change without cost up to a short time before hand "
" Helpful staff but long wait of about 1 hour from time getting to desk to driving out with car (but similar with most rental companies at Dublin airport as desk is in airport but car rental cars are usually 5 mins away by bus and a 210-40min wait for bus!) "
DUBLIN, IE - Reviewed by JOHN PAUL - 28 April 2015
" Uses reliable rental companies and easy to change without cost up to a short time before hand "
" Helpful staff but long wait of about 1 hour from time getting to desk to driving out with car (but similar with most rental companies at Dublin airport as desk is in airport but car rental cars are usually 5 mins away by bus and a 210-40min wait for bus!) "
CORK, IE - Reviewed by JEREMIAH BERARD - 01 April 2015
" Easy to navigate and very informative. "
" Always excellent and helpful "
CORK, IE - Reviewed by JEREMIAH BERARD - 01 April 2015
" Easy to navigate and very informative. "
" Always excellent and helpful "
DUBLIN, IE - Reviewed by MARK - 27 March 2015
" great rate - easy to use website "
" great ate - no compromise on service. "
DUBLIN, IE - Reviewed by MARK - 27 March 2015
" great rate - easy to use website "
" great ate - no compromise on service. "
DUBLIN, IE - Reviewed by TOMASZ - 24 March 2015
" Simply fine. "
" Brand new car, courteous service. "
DUBLIN, IE - Reviewed by TOMASZ - 24 March 2015
" Simply fine. "
" Brand new car, courteous service. "
CORK, IE - Reviewed by MICHAEL - 11 March 2015
" Easy to use webpage "
" Friendly staff at the airport, as always "
CORK, IE - Reviewed by MICHAEL - 11 March 2015
" Easy to use webpage "
" Friendly staff at the airport, as always "
DUBLIN, IE - Reviewed by ENDA - 02 February 2015
" clear info, easy to book "
" very good customer service "
DUBLIN, IE - Reviewed by CARMEL - 18 January 2015
" Excellent as usual. "
" They were excellent, could not fault them. "
DUBLIN, IE - Reviewed by CARMEL - 18 January 2015
" Excellent as usual. "
" They were excellent, could not fault them. "
CORK, IE - Reviewed by MICHAEL - 13 January 2015
" I always find what I'm looking for to acceptable prices "
" Very friendly people everytime picking up a car, even when it looks like busy. They always stay focused on the customer "
CORK, IE - Reviewed by MICHAEL - 13 January 2015
" I always find what I'm looking for to acceptable prices "
" Very friendly people everytime picking up a car, even when it looks like busy. They always stay focused on the customer "
CORK, IE - Reviewed by BRIAN - 12 January 2015
" As my plan changed I could change the rental. This is the reason I have booked by next rentals from Autoeurope "
" Very good efficient service I will book with them again this month "
CORK, IE - Reviewed by JOHN - 10 December 2014
" WEbsite easy to use & car was perfect "
" Superb customer service at check in desk "
DUBLIN, IE - Reviewed by DAVID - 08 December 2014
" I have always booked hire cars through Auto Europe as the price quoted is exactly what you pay, unlike another company which charges an extra pick up charge of 26 euro at Dublin Airport. dave "
" Sixt I thought were excellent. No hidden charges, you got exactly what you pay for. I would certainly book them again through yourselves. dave "
GALWAY, IE - Reviewed by LUIS - 24 November 2014
" I drove very little this time, car was ok for a budget car staff is very nice "
KERRY, IE - Reviewed by EWELINA - 13 November 2014
" Great customer care "
" Great customer care "
DUBLIN, IE - Reviewed by NACIME - 29 October 2014
" Great service !!! you call a rental agency, they give you a huge pricing then when you check on Auto Europe the same car is much much cheaper !! good, excellent service ! "
" when I rent a car via Auto Europe with Budget, I pay only the cost of the car and a very cheap insurance with Budget. With Enterprise, I paid more than 240e extra for insurance and fuel - Iwill definitely use Auto Europe to book cars with Budget but not with Enterprise anymore "
SHANNON, IE - Reviewed by MIKE - 08 October 2014
" Staff were very nice and friendly and courteous. "
" Easy to find and easy to deal with. "
CORK, IE - Reviewed by MICHAEL - 30 September 2014
" easy usable webpage and even the iPhone App is working brilliantly "
" Service was again perfect even it was busy at the time I picked up the car "
DUBLIN, IE - Reviewed by JOHN - 29 September 2014
" A very quick, friendly and efficient service "
" As above "
DUBLIN, IE - Reviewed by CARMEL - 19 September 2014
" I find Auto Europe brilliant and I recommend them to everyone. "
" I found the experience not very good. They were quiet busy when I arrived but then they had no cars for their customers. They asked the person ahead of me in the Q and then me and a least 4 people behind me to take a seat and a car would be brought around in about 10 to 15 mins. In all it took 45 minutes from arriving at their office to getting my car. The staff were very nice and were trying their best to assist but I think 45 minutes is not very acceptable. "
CORK, IE - Reviewed by GERALDINE - 08 September 2014
" Very satisfied with their web site and ease of booking. "
" Very friendly staff. Lovely car "
CORK, IE - Reviewed by JEREMIAH BERARD - 29 August 2014
" Keep up the good work "
" Great staff - always friendly and helpful "
DUBLIN, IE - Reviewed by CARMEL - 14 July 2014
" No problems, everything went well. "
" All good, no delays, car fine. "
DUBLIN, IE - Reviewed by TONY - 07 July 2014
" Autoeurope always gets my auto right. "
" Always bring your voucher. I didn't and I nearly had to pay out 170 euro extra. Girl said I had booked through the American autoeurope website. Fortunately I had my phone to hand which showed I didn't. "
CORK, IE - Reviewed by MICHAEL - 26 June 2014
" Everything was fine as usual "
" friendly and helpful as usual "
DUBLIN, IE - Reviewed by HILARY - 14 June 2014
" excellent service "
" higly recommended "
DUBLIN, IE - Reviewed by NOEL - 27 May 2014
" Great service. "
" Great service. "
DUBLIN, IE - Reviewed by GUSTAVO - 18 May 2014
" Always a better rate in autoeurope. "
" Excellent service, I was served by a nice lady called Linda. She made the rental process swift and smooth. I will definitely be using again Avis through autoeurope "
DUBLIN, IE - Reviewed by JOHN - 13 May 2014
" Very happy with the highly competitive rates the company can provide me with from time to time. Keep up the good work! "
" Very happy with the high degree of professionalism of AVIS staff, and the competitive rates the company can provide me with from time to time. Keep up the good work! "
SHANNON, IE - Reviewed by MALACHY - 09 May 2014
" Excellent customer services in advance of car hire. Answered my queries very quickly. And super pricing. "
" Slightly long queue time at Shannon airport at pick up time (18:00). And again a wait for the minibus to the car hire lot. But great service and a great car (upgraded due to a busy period). "
DUBLIN, IE - Reviewed by JAMES - 02 May 2014
" excellent value and hassle free process. keep up the good work. "
" No problem. Excellent car and hassle free srvice. "
CORK, IE - Reviewed by LOUISE - 01 May 2014
" I was unsure about the 'MUST HAVE FLIGHT INFO' section as I was not flying in but the airport was the closest location therefore would not include this section. Otherwise the people I dealt with were very good and responded very fast via email which I truly appreciated "
" I did not like the fact that I did not get to inspect the car prior to agreeing upon its condition as photos (taken at an unknown time) were simply emailed to me before I was given the keys. The person behind the desk was more rhyming off some information than trying to be helpful. "
SHANNON, IE - Reviewed by JOHN - 26 April 2014
" Refreshing to find a company that can push for best deals in the very erratic car rental business. "
" Generally a good company to deal with, but they seem to be hampered in their flexibility since Budget took over. "
DUBLIN, IE - Reviewed by JAMES - 17 April 2014
" Excellent service...cheap and cheerful. "
" Hassle free on the day of hire and the return was effortless...really impressed. "
DUBLIN, IE - Reviewed by MICHEL - 02 April 2014
" Fast and clear, and cheap "
" I was waiting 40 minutes but after everything were easy even the return "
DUBLIN, IE - Reviewed by MARJE - 30 March 2014
" I recommend you to everyone I meet. "
" Very happy with the car and desk service. Not so happy with the system in place for checking the car pre acceptance. I was shown photographs of it on the computer showing the marks already recognized by them and without seeing the car I was expected to accept it. As it happened I had no difficulty and no incident. The images were sent to my email address -as I do not have a smart phone I had to accept the car then check it later when I could access my email. Not a good feeling about that. otherwise very satisfied. "
CORK, IE - Reviewed by ANTOINE - 04 March 2014
" The price is good but we should be able to modify our reservation online whiwh I was'nt. Moreover the type of car we had was not really similar at the one we choose. But autoeurope website stay the best website to book quickly a car. "
" Too expensive when finally you recover the car. Too long to refun you the fuel deposit. "
DUBLIN, IE - Reviewed by JOHN - 03 March 2014
" Great service and value for money. Highly recommended. "
DUBLIN, IE - Reviewed by ANA - 03 March 2014
" Excellent rates "
" Quick and smooth exchanges "
DUBLIN, IE - Reviewed by PAUL - 24 February 2014
" I ended but having to pay an extra 50 when I picked up the car to bring the excess down to from 1350 to 0. This was because I was not able to pre-authorise 1350 on my credit card to cover the excess. This has never been the case with any car I've rented through Auto-Europe before. This is also after having paid Auto-Europe extra for refundable excess. "
" I ended but having to pay an extra 50 when I picked up the car to bring the excess down to from 1350 to 0. This was because I was not able to pre-authorise 1350 on my credit card to cover the excess. This has never been the case with any car I've rented through Auto-Europe before. This is also after having paid Auto-Europe extra for refundable excess. I will never recommend Budget ever again. "
DUBLIN, IE - Reviewed by CIARA - 18 February 2014
" Best rental privider by far. "
" Really helpful and friendly staff "
DUBLIN, IE - Reviewed by TONY - 04 February 2014
" Why does renting with auto europe feel sooo right. "
DUBLIN, IE - Reviewed by CIARA - 28 January 2014
" Extremely happy with the service provided - would definitley recommend to others. "
" Extremely friendly and efficient staff, which makes the whole process of hiring a car really easy and stress free. "
DUBLIN, IE - Reviewed by CLAIRE F - 20 January 2014
" All my dealing with the transaction was satisfactory "
DUBLIN, IE - Reviewed by FRANCIS - 10 December 2013
" My sense is that the Rental companies give customers, who book through Auto Europe, the "less attractive" of the cars available. For example, Budget gave me a 2012 Car with 67000 km on the clock ! I managed with it but it was not one of their better options ! Most customers got new 2013 cars. Its a form of "penalty" for not booking through the parent Company (at a higher rate !) "
CORK, IE - Reviewed by MICHAEL - 04 December 2013
" The re-design of the web presence and the addition of a mobile app for all platforms makes it now more easier to book a car, even last minute on the go. "
" Never had an issue with them and I hope it will stay the same in the future. Great service at the desk and friendly staff at all times "
DUBLIN, IE - Reviewed by KEERAJ - 30 October 2013
" awesome service , "
DONEGAL, IE - Reviewed by BRIAN - 30 October 2013
" This was a hassle free experiance. "
" Best ever car rental transaction. "
DUBLIN, IE - Reviewed by SOEREN - 11 July 2013
" Everything ok "
" Everything ok "
KNOCK, IE - Reviewed by GEORGINA - 28 June 2013
" Vgood. "
" An excellent car , we loved having sex in the back seat on Laken Strand in front of all those strangers. Thanks Avis. "
DUBLIN, IE - Reviewed by SAM - 25 June 2013
" Good value with all inclusive prices. I have just booked another car in Boston, USA. "
CORK, IE - Reviewed by AFIQAH SYAMIMI - 11 June 2013
" The car was perfect. We really didn't have any problems with it and traveled quite a distance with it too "
" No hassle with the renting at all. "
DUBLIN, IE - Reviewed by ALEX - 11 June 2013
" Excellent "
" Upon arrival in Dublin Airport on Tuesday 28 March, I had to wait for 5 hours before I received my car. A problem arose where I was informed that Avis wanted to block the cost of insurance on my credit card, which I expected, but what I didnt expect was Avis requested that they block book the price of the tank of the car as well. After this was rectified, I was presented with a 2009 Skoda passat with heavy mileage. I complained, they did nothing, then I rang the management who presented me with a KIA Sportage. I was delighted with this and the car proved to be excellent value for the time I was in Ireland as otherwise I would have been very dissatisfied, frustrated and unhappy. "
DUBLIN, IE - Reviewed by ALEKSANDR - 11 June 2013
" Greate rates and great customer support. "
DUBLIN, IE - Reviewed by ALEKSANDAR - 07 June 2013
" Full Insurance should be included for same price as basic one. Also you should collect data on your customers and award those how did not make any damage or being loyal to company on regular bases. "
" Same as above, I think you missing big time as not beat competitions by including full insurance instead of basic one... "
DUBLIN, IE - Reviewed by DAVID - 06 June 2013
" great web site, value for money is excellent... have recommended auto Europe to family and friends! "
DUBLIN, IE - Reviewed by RITA - 27 May 2013
" I have used AutoEurope many times and find the prices very competitive, the online site easy to use and have never had any problems. "
" The AVIS clerks were very helpful and professional and I was well informed. "
DUBLIN, IE - Reviewed by MOOSA - 02 May 2013
" be carefull about using the credit cards "
" they are good "
DUBLIN, IE - Reviewed by GUSTAVO - 01 May 2013
" great value, good seleccion of cars and companies "
" great value and great car "
CORK, IE - Reviewed by PATRICK - 14 April 2013
" when i go into your web site and go forward with the booking you site comes up as '''untrusted''' and i have to agree ''i know the risks''' to go forward "
" Ann who gave me my car was very pleasant to talk to and friendly... one thing though is she showed me 48e would be taken from my card but it ended up 165$ aprox...people should be told of the EXACT amount being taken or held or blocked in their credit card...but still Ann a very good face for Avis "
DUBLIN, IE - Reviewed by BRIAN - 07 April 2013
" Good service on arrival for process from Auto europe "
" Very friendly and helpful prople at the Avis . efficient provision of car as well as the return, "
CORK, IE - Reviewed by DARREN - 02 April 2013
" when I picked up the car I noticed that there were some extra dents and scratches on the car that were not highlighted on the paperwork. I immediately notified the Hertz person in charge with No Problems. "
DUBLIN, IE - Reviewed by GUSTAVO - 19 March 2013
" easy and great prices "
" the bus driver from the airport to the hertz pick up not really nice. The girl who gave me the car average, she left the counter for 5 minutes without saying she was going to get the car ready or what she was doing. "
SHANNON, IE - Reviewed by KATHLEEN - 15 March 2013
" We have been using auto europe for years and would not use anything else. we recommend it to all of our family and friends. very efficient service. top class "
" very efficient service "
CORK, IE - Reviewed by SARAH - 11 March 2013
" Good price, straighforward process. "
" Very pleasant staff, lovely car, good fuel policy (return full) "
KILLARNEY, IE - Reviewed by SIOBHAN - 24 February 2013
" Most helpful and obliging "
DUBLIN, IE - Reviewed by MOOSA - 22 February 2013
" Good service,some of hire cars companies trying to sell a high insurence related to hire period. "
" they asking for aland line telfone other wise ,no care "
CORK, IE - Reviewed by DEREK - 01 February 2013
" Auto Europe provides normal rentals at excellent prices. Avis car in Ireland rented from AutoEurope 8 euro per day, but if you went direct to Avis and asked the cost is 70 euro per day. "
" Avis car was in great condition "
DUBLIN, IE - Reviewed by TONY - 15 January 2013
" Tell Avis to do proper damage report sheets for their cars. "
" Damage report sheets in accurately filled out. "
DUBLIN, IE - Reviewed by THERESA - 28 December 2012
" To explain the insurance clearly "
" First car the gear stick was broken second car Smelt like vomit and wet dog Third car was perfect just big inconvenience on me having to returne back to the office on 3 occasions Very very surprised at hertz as in my experience I would of classed them as premium car hire! Big let down. "
DUBLIN, IE - Reviewed by GUSTAVO - 14 December 2012
" Nothing. I had one but was changed. Was about names of the company providers tahn you didnt find out until you paid for the booking. "
" Very good services, quick and very good customer services. Great "
DUBLIN, IE - Reviewed by JOE - 14 December 2012
" I was very happy with yer service in dublin airport in the pick up of the car and also back again i had no problems with car either. thanks a million auto europe "
" excellant staff very nice "
CORK, IE - Reviewed by PAWEL - 11 December 2012
" very easy to book and good rates "
" our flight was dalay but I don't have any problems, even I got bigger car than I booked -very nice !!! "
DUBLIN, IE - Reviewed by GUSTAVO - 25 November 2012
" I will recomend it beacause its easy to book, to look for the type of car you are looking for, good prices and something new that i like and its diferente from other websites you know the company which you are renting from "
" I got very good service. "
CORK, IE - Reviewed by LEANNE - 14 November 2012
" easy to use. "
" excellent - I got a flat tyre on sunday and no one was open to sort it. Avis at Knock airport changed the car for me so that I could return to Cork. They were incredibly helpful and lovely to deal with. "
DUBLIN, IE - Reviewed by DEBORAH - 30 September 2012
" Best price for cars in Europe "
" Only company that allows you to use Visa Debit, takes a 250 deposit and does not look to block off+1,000 on you card "
DUBLIN, IE - Reviewed by RAFAL - 17 September 2012
" very good get more deals :) "
" they are the best "
CORK, IE - Reviewed by BRIAN - 10 September 2012
" easy and clear interface page to allow boking of car "
" Plesent welcome and easy assess to airport on return, good experience "
CORK, IE - Reviewed by DAVID - 08 September 2012
" the price should include full comp. insurance it cost me the same amount of money again if I wanted to upgrade, "
" The car I got had no Tax Disc I had to take it back and get another one, I was afraid I would stopped by the police I would freeze up and there is a fine on the spot of 80 and 2 points on your licence for not having a disc displayed, I checed with Avis and she said the car wa taked but that would be no good If I was stopped... "
DUBLIN, IE - Reviewed by NIALL - 05 September 2012
" I travel to Dublin, Ireland, a few times a year. For the last two years I have used Auto Europe for my car rental and I have been very satisfied with the value for money and service provided. "
" All the staff that I dealt with in Enterprise @ Dublin Airport were very friendly and helpful. The Opel Insignia I had was new and in great condition. It was an enjoyable experience. "
DUBLIN, IE - Reviewed by EDWARD - 27 August 2012
DUBLIN, IE - Reviewed by DAVIDE - 24 August 2012
" I'd like to always have the option to have the full insurance to have excess refound covering screen and tyres too "
" They require two proff of address and passport which I think it's just bullshit as I rented cars in most europea countries with autoeurope and other companies and in other continents too and never had to bring all that papaer work. "
DUBLIN, IE - Reviewed by PANCHO - 24 August 2012
DUBLIN, IE - Reviewed by JAMIE - 08 August 2012
DUBLIN, IE - Reviewed by JASON - 07 August 2012
CORK, IE - Reviewed by SUSANNE - 30 July 2012
" the staff was very helpful nice car "
DUBLIN, IE - Reviewed by KEVIN - 29 July 2012
" SEO needs to be better. Include the words "car hire" in the response email to make it easy to find. "car reservation" car booking etc etc. Your confirmation emails are ungooglable in gmail. "
" rgds "
DUBLIN, IE - Reviewed by SEBASTIAN - 19 July 2012
SHANNON, IE - Reviewed by BARKAK - 15 July 2012
" I would like to have a discount since I am hiring cars just from your company. "
" I would like to have a discount since I am hiring cars just from your company. "
DUBLIN, IE - Reviewed by BRENDAN - 05 July 2012
" excellent car hire business, brilliant staff and a decent car "
DUBLIN, IE - Reviewed by SEBASTIAN - 03 July 2012
DUBLIN, IE - Reviewed by TAMAS - 03 July 2012
DUBLIN, IE - Reviewed by GUSTAVO - 02 July 2012
" very good. Easy to book and select the car you want. "
" quick and easy "
DUBLIN, IE - Reviewed by PEARSE - 02 July 2012
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