Auto Europe
- North America
- Central America
HERTZ MEXICO CUSTOMER REVIEWS
HERTZ MEXICO Car Rental Reviews
Average Rating for Hertz :
Showing Results 1 to 2
Page 1 of 1
CANCUN, MX - Reviewed by JOEL - 12 March 2024
" Rien de spécial sur auto Europe C est le loueur hertz de Cancun Qui est un voleur "
" Politique carburant malhonnête Réservoir mi plein au chek in Rendu idem au chek out Conclusion débit de 41€ pour de l essence.....une honte.....c est la première fois que ça se produit chez Hertz Jusqu'à ce jour je croyais ce loueur sérieux et pas voleur "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 2
CANCUN, MX - Reviewed by PATRICIA - 03 March 2020
" This was an easy experience in terms of booking. I have rented from autoeurope in the past and plan on doing it in the future. "
" My husand and I rented a car with super cover insurance from Autoeurope about two months before our Mexico trip. We have rented similar deals in the past and there were zero issues, we did not need to pay anything extra, granted the car wasn't a Herz vehicle. Not little was our surprise when we were told that our car is not fully insured for Mexico and we were pushed into purchasing additional insurance. We rented a car for 100 euro on the Autoeurope website and ended up paying for the car in Mexico an additional 500 euro. Apart from that, after 26 hours of flying we have to wait in line one and a half hours to pick up the car, while the staff was chatting and texting, ignoring the long que. This was a horrible, horrible experience that we wish never repeat nor rent a car from Hertz. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 7