" highly recommended "
" really good rates and up to date availability of cars "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect, I had booked via another company but rechecked Auto Europe about 2 weeks before we travelled and prices had reduced so switched to Auto Europe based on previous good experiences "
" Very easy and received a brand new car, Kia K4, which was a nice surprise. Only concern was it was quite basic, eg no temperature control on the air conditioning and the air conditioning didn't work very well "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" shocking--could not be contacted when i needed to extend rental at time when my sister was dying cancer..i was not provided with contact number to extend...or email for toronto airport...i was subsequently charged for 4 extra days wehn i had also booked another week voucher with auto eurpoe..horrendous experience "
" shocking--could not be contacted when i needed to extend rental at time when my sister was dying cancer..i was not provided with contact number to extend...or email for toronto airport...i was subsequently charged for 4 extra days wehn i had also booked another week voucher with auto eurpoe..horrendous experience "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
" All I needed in a car hire! "
" All very efficient and simple "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I like using Auto Europe, they are a great company. Hertz at Toronto, not so much. "
" Charged me for insurance even though I declined it. Car was filthy and smelly. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 3
" Good prices, everything was straightforward. "
" Car pickup was a bit slow , but everything else went very smoothly. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Counter staff member was busy and rude. "
" Counter staff member tried to sell addition insurance for the rental car which has fully insured with 0 excees. Counter staff member or Hertz Canada didn't provided info that they chargering 15 CAD hidden fee - administration fee for 407 Electronic Tag system - Pay roads. "
Value for Money: 10 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Too confusing. The whole process could be made alot simpler, especially for people who are renting for the first time. "
" Car was 2hrs late. The staff member that dealt with us was friendly but very confusing when it came to "add ons" on the car. We felt like the company was out to fool us in general. The car was great though and in good condition. "
Value for Money: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 10