Auto Europe
- North America
- Central America
GREECE CAR HIRE REVIEWS
Car hire reviews in Greece
Greece is not only the land of mysticism and the birthplace of democracy, it is a country full of natural beauty, white sandy beaches, warm pristine waters and a lush landscape. Athens is its capital, and a city that exudes culture, history and ancient traditions. Let’s not forget that Greece itself has thousands of sun-kissed islands, some tourist hotspots, whilst others await being explored. From Corfu to Santorini and Crete – the choice seems endless.
Auto Europe is well positioned globally to provide through its trusted partners a convenient car hire service at an exceptional rate. We provide car hire, luxury car hire, motorhome hire and a transfer service. We are present at thousands of convenient locations worldwide, and able to provide a large fleet of vehicles. This means that finding the right car type at the right location and within your budget shouldn’t be too difficult. Read our Greece car hire reviews section to see just what previous customers have thought of us.
AUTO EUROPE GREECE Car Rental Reviews
Average Rating for Auto Europe :
ZAKYNTHOS, GR - Reviewed by ZSOLT - 31 August 2025
" Correct and quick service "
" Correct, satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DARREN - 17 July 2025
" I always use Auto Europe for my car hire abroad but this experience was probably one of the worst I have had. "
" Old, well worn vehicle with inadequate handbrake and sticky gearbox was provided. In addition, I was charged €25 for a 'late pickup' at 9:30pm due to a delayed inbound flight despite the fact that the counter staff were waiting for a midnight drop off from someone else. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
HERAKLION, GR - Reviewed by PREDRAG - 30 June 2025
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by BRIAN - 25 June 2025
" Not a good experience, Volta4U is not at the airport. Waiting to be collected, driving to Volta4U, driving back cost us at least an hour. I took the car because I had no faith that Volta4U would have another car like that which we booked available. Other than the armrest and scratches the other deficiencies didn't become apparent until driving the car. Really not good enough. "
" Contrary to the info on your website Volta4U is NOT at the airport. The car was in a bad condition. Many scrapes, broken off driver's armrest, drooping headliner, drivers seat worn out with metal bar digging into lower back, rear window controls missing from rear doors, luggage compartment screen (a safety device) not working. "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by NICOLAS - 17 June 2025
" The team of auto Europe isn't reachable 24-7, when you are on a very delayed flight and you need to communicate with auto Europe it's just not nice. Luckily the car renting company was waiting for me. But I paid to auto Europe and it feels wrong. "
" The team is always friendly and efficient. Very good communication with them. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
IKARIA, GR - Reviewed by SARAH - 01 June 2025
" Great experience, really nice contact person, everything went really smoothly, thanks! "
" What a positive experience! The whole process was positive from atart to finish. Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by THOMAS - 31 May 2025
" I have referred my complaint to Auto Europe customer care service and I hope for a positive result for a refund to me of €2339 ( 3331-992) "
" I had an excess of €992 for Collission Waiver Damage with Green Motion. However I had an accident with the car and they insisted that I must pay the full cost of the damage of €3331. I argued that the excess applied but to no avail. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by KEVIN - 20 May 2025
" Use hertz "
" Car was not full of petrol when picking up and told to leave back with the same amount of petrol who can judge amount of petrol they are filling up???? "
Value for Money: 6 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 4
LESVOS, GR - Reviewed by NIKOLAOS - 19 May 2025
" All good "
" All good, new car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STYLIANOS - 26 April 2025
" Perfect "
" Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DESMOND - 11 March 2025
" AutoEurope are very good as always. "
" The vehicle we ordered was a 7 seater car. We paid a lot of money for it relative to a 5 seater car but it was very old and not in good condition. It was not very comfortable. For the money we paid for the car, I would have expected something newer and nicer. "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 3
IOANNINA, GR - Reviewed by JONATHAN - 22 January 2025
" Excellent counter staff "
" Excellent, helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STYLIANOS - 09 January 2025
" the car i received from the company its only use would be for scrap metal. the company staff was very kind "
" the car i received from the company its only use would be for scrap metal. the company staff was very kind "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by SHIMON - 13 November 2024
" They try very hard "
" They try very hard "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ROBERT - 14 October 2024
" . "
" High mileage car, numerous scuffs on all panels and interior water damage to upholstery - but car was mechanically functional and satisfied our requirements "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by PATRICK - 06 October 2024
" Very professional service "
" Very professional and efficient service. Good value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SHIMON - 03 October 2024
" ELENA is amazing!!! Service and courtesy that I have not met elsewhere. "
" ELENA is amazing!!! Service and courtesy that I have not met elsewhere. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by JOHN - 02 October 2024
" The car was at least 7 years old and drove like 27 year old. Wasn't an automatic as I expected.too expenaive, including insurance. "
" Not great. Over 1 hour queue at airport. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 6
THESSALONIKI, GR - Reviewed by IGOR - 26 September 2024
" Thank you "
" we had a very good car and costumer service at high standart "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ADRIAN VIRGIL - 23 September 2024
" Decent "
" Decent. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CORFU, GR - Reviewed by MATEUS - 28 July 2024
" Waited for almost 2 hours to get the car and it was extremely disorganized. "
" Waited for almost 2 hours to get the car and it was extremely disorganized. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by JACOBUS - 19 July 2024
" Excellent value for money as usual "
" Friendly staff and quick check-in and check-out; vehicle in great condition "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ZSOLT - 30 June 2024
" It was perfect, waiting at the airport, we are satisfied "
" It was perfect, waiting at the airport, we are satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JEFFREY - 19 June 2024
" Over all happy enough "
" While the voucher says that there is a transfer to the Yours Office, no transfer was supplied. After calling the Yours office I was told I needed to walk to thier office. While the walk was only about 500 meters this lead to an unexpected delay. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by SHIMON - 31 May 2024
" Hello. The website advertises that the location is inside the airport. For reasons of schedule I make sure to choose companies that are located inside the airport. This time the price was attractive compared to companies inside the airport. When I landed, it turned out that the company does not have an office at the airport, and it is mandatory to use a shuttle. Thanks in advance. Shimon "
" Hello. The website advertises that the location is inside the airport. For reasons of schedule I make sure to choose companies that are located inside the airport. This time the price was attractive compared to companies inside the airport. When I landed, it turned out that the company does not have an office at the airport, and it is mandatory to use a shuttle. Thanks in advance. Shimon "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by JOSIF - 22 May 2024
" It was a pleasure trip to Athens with auto union "
" Great service and good car! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by DEBBIE - 22 April 2024
" Would definitely recommend and use again. "
" Excellent very nice man and very swift process, car was perfect. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SHIMON - 12 March 2024
" The company's branch at the airport in Athens works well and provides quality service "
" The company's branch at the airport in Athens works well and provides quality service "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by HYDE - 25 January 2024
" Everything was as promised "
" The staff at Auto Union are the best I have experienced. Car rental companies in general have a terrible attitude. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by DANIELA - 25 October 2023
" Not recommended "
" We didn't get the hybrid car, the wheel were without enough air. The attention from the counter wasn't good nor friendly. "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 4
SANTORINI, GR - Reviewed by ROBERT - 21 October 2023
" Satisfied "
" Good value for money. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by GIACOMO - 17 October 2023
" I always rent through AutoEurope in different countries and it's incredibly helpful to get the best possible car rental at the best price. "
" Staff is excellent, the vehicle was visibly crashed and ran poorly at the beginning. However, it never broke down and we haven't had an issue "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
HERAKLION, GR - Reviewed by LAURIS - 17 October 2023
" I have booked many cars through Auto Europe and never had any hassle! I would definitely recommend this service to other people too! "
" Staff were really nice and easy to deal with - no hassle picking up the car and when dropping it back in. The car itself however was the worst one I have ever hired! I booked Fiat Panda or similar, but got Suzuki Celerio which I understand is in the same class as Panda, so I didn't mind that as there were only two of us travelling, but it was in poor condition - it had nearly 100000km (97+ k to be precise) on the clock and was scratched all over and there were loads of dints in nearly all panels of the vehicle. Seats in the car were also very dirty. In my opinion company like Enterprise shouldn't be hiring out cars like that. And I wasn't given an option to change it for different car as I was told all cars have been booked out. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by PATRICK - 05 October 2023
" I mostly use Autoeurope. I do recommend them. "
" Great location close to the airport. Some confusion over meeting point at airport. Should be more specific. All the staff were friendly and helpful. Collecting and returning a car rental can be stressful. They made it easy. I would use them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by AARON - 27 September 2023
" .. "
" The staff were very friendly and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGE - 25 September 2023
" Very nice, and value for money. "
" The only thing that bothered me, is that I picked up the car with almost empty tank, while the policy was "pickup full, drop off full" "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by OLEG - 05 September 2023
" OK "
" OK "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by GERARD - 14 August 2023
" X "
" Friendly staff but the car was old with a broken central locking system and dents and bashed all over the car. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
HERAKLION, GR - Reviewed by FIRAS - 09 August 2023
" Bad costumer service "
" I booked a car for 5 persons but they gave me 4 persons car! I called Autoeurope to tell them that is not the car what we paid for it. She was very unfriendly on the phone with me.. this is my first time and it will be the last with you. You habe a Very bad costumer service. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 2
ATHENS, GR - Reviewed by DAVID - 14 July 2023
" good bar comments above "
" Bonnet was not properly closed and we didnt realise until on motorway - dangerous. Also Avis signage at drop off is terrible. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by KRUNOSLAV - 24 May 2023
" Amazing rental experience, easy to locate rental desk, even got free upgrade. Very happy "
" Execellent customer service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by DAVID - 23 May 2023
" Happy with Auto Europe "
" Quick and simple process. No stress "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by MENELAOS - 01 May 2023
" USE IT FOR TROUBLE FREE TRAVELLING "
" EVERY TIME I USE ALAMO I AM VERY SATISFIED. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by LAURYNAS - 24 April 2023
" ... "
" When pick-up Abbycar lady was very rude. I saw the tank was not full but she said only one micro particle is missing on the tank screen and asked me to leave the car parking if I need the car. Very unpleasant experience for start of vacation. "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 4
RHODES, GR - Reviewed by MICHAEL - 05 March 2023
" Hope it's better next time. "
" Old car. Well over 50000 miles. "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by MICHAEL - 26 October 2022
" See above "
" Professional and no hard selling "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by PATRICK - 23 October 2022
" Very good "
" Very efficient and friendly, helpful service. This is approximately the 6th year in a row we have booked car hire with Enterprise in Chania Crete. Service has always been very satisfactory. Car (Nissan Micra) was in good condition with over 91,000 km on the clock!! "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KARPATHOS, GR - Reviewed by KEVIN - 12 October 2022
" Very happy with rental options, coverage and service at the best price I could find. Will use again in the future. "
" Very easy process of picking up and dropping off. Very happy with car quality and service. Would use again! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by OMER - 15 September 2022
" The car I was initially assigned had a severe dent in the frame of the passenger side rear window. Obviously a sign of an attempt to break in to the vehicle. Upon pointing this out to the attendant in the rental parking lot, He immediately assigned a different car of a different make, same class. "
" The car I was initially assigned had a severe dent in the frame of the passenger side rear window. Obviously a sign of an attempt to break in to the vehicle. Upon pointing this out to the attendant in the rental parking lot, He immediately assigned a different car of a different make, same class. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by KEITH - 28 June 2022
" Very easy to book online. good selection of car hire companies and easy to understand offers "
" good service, clean offices, friendly staff "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CORFU, GR - Reviewed by TIMOTHY - 29 October 2021
" Condition of car was a disgrace. I saw other customers in tears for similar reason. Staff were hostile, aggressive and intimidating, and I am not easily intimidated. There were so many scratches on the car, it was impossible to list them all. It was dirty and smelly. I had a very positive experience in my last rental from you in Germany, and I am now very disappointed that your company can endorse such a terrible service provider. "
" Condition of car was a disgrace. "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by PATRICK - 24 October 2021
" See above comments re Enterprise "
" Very good. As an almost annual user (client) of Enterprise (usually Chania) it would be nice to be recognised as a regular client. I get the impression that no one is aware of our continued custom and how often we use your service in Chania "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by PAT - 14 October 2021
" I have used Auto Europe several times and never had a problem. "
" I found them excellent, but having read some of the horrible experiences in reviews I feel I was lucky to have met some really nice staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by AVI - 03 October 2021
" o.k "
" The car field is quite far from the air port and they did not had the car i ordered "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by NEIL - 01 October 2021
" Cheap price old car "
" Ok. Very remote site off airport. Had to wait 30 minutes plus for pick up. Difficult to find site for drop off. Old car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 5
THESSALONIKI, GR - Reviewed by IOANNIS - 20 September 2021
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by IMRE - 05 July 2021
" Worth to rent through Autoeurope for the better prices. "
" Clean and good conditioned car. It was nice drive the car. The car don't like the ascending roads. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by SRDAN - 26 June 2021
" No dear ABBYCAR it's your turn, please share with me your impressions of what it's like to take money for nothing!! "
" Unfortunately there is no experience at all! When I got to the site at the agreed time I was faced with unacceptable renting options and I was forced to give up! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by ROBERT - 18 October 2020
" The GLOBAL rental, which is highly recommended by AUTO EUROPE, is worth shit !!! "
" No problems. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by TOMASZ - 14 October 2020
" Hassle-free car rental. "
" Competent and friendly service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by PETER - 10 October 2020
" Auto europe were fine, Avis were disappointing. "
" All cars we were offered were in poor condition. The car we were given had scratches all over the body, a worn feel overall, sticky gear box, was not so clean inside or outside and had high mileage. For what I paid, I would have expected a lot more. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
CHANIA, GR - Reviewed by DAVINIA - 30 September 2020
" all good "
" All in all a good experience. Did exactly as they said they would. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by JOSE - 28 September 2020
" Great and easy service "
" Excellent and quick service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ANTHONY - 21 September 2020
" Hassle free and a good price "
" Hassle free and a good price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANNA - 19 September 2020
" I'm very happy with rental from enterprise company "
" 0 problems , max satisfaction "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by BRENDAN - 14 September 2020
" Overall, very good. "
" Team were very friendly and helpful throughout "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PAROS, GR - Reviewed by ALEXANDRU-MIHAI - 06 September 2020
" Everything was satisfactory. "
" Good service, good car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by LOUIS - 31 August 2020
" Straight forward and simple process. The staff were very friendliy and fair. The car I rented was in perfect condition. Will be using Abbycar again for sure "
" Straight forward and simple process. The staff were very friendliy and fair. The car I rented was in perfect condition. Will be using Abbycar again for sure "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ROCCO - 23 August 2020
" More than 50 minutes queue for rent a car to Alamo gate. Just 1 employer for more than 20 customers. Drop off was ok, just 10 minutes. "
" More than 50 minutes queue for rent a car to Alamo gate. Just 1 employer for more than 20 customers. Drop off was ok, just 10 minutes. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ZSOLT - 28 July 2020
" The mechanical condition of the car was quite bad, the stick shift went wrong but the staff was very polite and change the car "
" The mechanical condition of the car was quite bad, the stick shift went wrong but the staff was very polite and change the car "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 3
HERAKLION, GR - Reviewed by JEAN-FRANCOIS - 22 March 2020
" No pbs of any kind "
" Very pleasant people, good price, no surprises. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by STAMATIA - 22 March 2020
" Due to coronovirus problems and restrictions added at the last 48 hours before my flight I was unable to flight to Santorini and to take the car. I asked autoeurope for a refund and told me that they couldnt. I believe that this is unacceptable and unprofessional. There are unexpected circumstances of global influence and I believe that a big organization like autoeurope and goldcar must give solutions to their customers "
" Due to coronovirus problems and restrictions added at the last 48 hours before my flight I was unable to flight to Santorini and to take the car. I asked autoeurope for a refund and told me that they couldnd. I believe that this is unacceptable and unprofessional. There are unexpected circumstances of global influence and I delieve that a big organization like autoeurope and goldcar must gine solutions to their customers. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by NIKOLAOS - 15 February 2020
" All went perfect "
" All went perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by EHUD - 08 January 2020
" All good ( see in No 3) "
" all good only thenfact that the rental is not in the Airport and CENTAURO -has no booth in the AirPort... "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by JEAN FRANCOIS - 08 November 2019
" excellent staff (both at the desk and the car park). very professional and efficient "
" excellent staff (both at the desk and the car park). very professional and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by LEIGHTON - 07 November 2019
" Very good "
" The lady behind Budget counter Ireni in Chania Airport was extremely friendly, welcoming and helpful and made the experience very pleasant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by CIARAN - 03 November 2019
" Have recommended Auto Europe to many friends. "
" Very friendly and helpful staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by NUNO - 16 October 2019
" Very nice, quick check-in and drop off. The site is a bit far from Chania airport and had to wait a while on arrival but it was ok. Also, have some difficult to fund the Enterprise agent at the airport arrivals, it should be more visible. Car was missing the radio antenna and had very bad reception all the time. But overall, all good. "
" Very nice, quick check-in and drop off. The site is a bit far from Chania airport and had to wait a while on arrival but it was ok. Also, have some difficult to fund the Enterprise agent at the airport arrivals, it should be more visible. Car was missing the radio antenna and had very bad reception all the time. But overall, all good. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by PATRICK - 07 October 2019
" Excellent see comments above "
" We have rented a car from Enterprise in Chania in September/October for each of the past 5 years. The service and arrangements have always been excellent, courteous staff and very efficient service. This year was no exception. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by HUGH - 02 October 2019
" Very happy with the rental. "
" Slight delay in picking the car up at Athens airport as the car was being cleaned. However, they upgraded the car which was excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAXOS, GR - Reviewed by IVAN - 24 September 2019
" My experience was good and everything was good on time but I'm very bothered about time for my deposit refund . Staff told me about 15 days that's not correct for me . "
" My experience was good but I was bit disappointed when staff tell me that I have to wait for 15 dais for my deposit refund , this isn't good , because I will pay my credit card in 15 days it means I'll pay extra tax for nothing and I don't agree with this time to refund , I have used others company's and they refund in 7 days working !!! I would like some explanation about this "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ANDREW - 19 September 2019
" Use Autoeurope all the time as it always gives me the best rates and options. Excess costs are generally high so I take out an annual excess cover which allows me to get best rates and cover. "
" Quick and efficient process both on pick up and drop off, car had a few scratches but all was marked on the paperwork. Car received was as booked. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by CIARAN - 12 September 2019
" No problems -drive expected us "
" Good prompt service - minimal delays. Car had some minor damage on collection but no issues "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by PAT - 10 August 2019
" Great experience woukd recommend the company to others "
" We found our experience with fentauro very satisfactory. The meet at the airport, transfer to puck up, counter staff and importantly the state of the car was great and reasonably priced. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ROBERT - 17 July 2019
" This is my 5th year using car rental with auto Europe....I will continue to use it. Thank you "
" Very good. New car provided "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JOAN - 02 July 2019
" Good customer service. Very good car. Efficient pick up and drop off. Couldn't ask for better. Thanks to all "
" The man at the customer service Hertz desk was very helpful and looked after us very well and I will definitely book with Hertz next time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JOHN - 17 June 2019
" Hassle free. "
" Hassle free "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KOS, GR - Reviewed by ANDRE - 14 May 2019
" Great rental company to rent from. "
" The whole experience with Green motion was so easy and staff were so hopeful and professional. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by MENELAOS - 07 May 2019
" Excellent service "
" Satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MICHAL - 09 February 2019
" Car in poor condition.. "
" Staff ok.. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by PANAGIOTIS - 30 January 2019
" Always easy and pleasant to book through auto europe. Sometimes the rental is not up to your expectations. "
" The car I was given had a lot of markings and small damages all around. There was no carpet for the feet of the co-driver. The one for the driver was the wrong one, getting in between your feet while driving. The car was given for pick up with 2/8 of gas, on a late Friday night. :( The personnel was very polite and helpful. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by EFSTRATIOS - 21 January 2019
" I think it would be nice if you create a way to thank customers (like my family) who prefer you..like ''miles and bonus''... "
" OK "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by NIKOLAOS - 19 January 2019
" very good as always "
" Tires didn't have good traction "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by SADEGH - 18 January 2019
" They should care more about customer at first time to rent car about every thing price discount for example if i want to upgrate the car to automatic they should give some offer or discount . Better way to bring the first customer back to you again . "
" Total I wasnot that much happy about the price . "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by SHAUN - 06 November 2018
" All in all it was great. Good value, very easy and straightforward. "
" Anastasius who met us at arrivals was a pleasure to deal with. Very friendly and welcoming. Made the transfer to the rental spot very easy. When we got there it was also very easy and all staff were very relaxed and welcoming. The same was the case when dropping the car back and transferring to the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by THOMAS - 30 October 2018
" Smooth enough really. "
" I was charged 24 Euro for 11:00 PM pick up, but finding the vehicle was very difficult, we should have been taken or guided to it. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by PATRICK - 09 October 2018
" See above "
" Generally very good. This was the 4th or 5th year in a row renting from Chania with Enterprise through Auto Europe at this time of year but they appear not to be aware of this. It is no problem but it would be nice to have it acknowledged as we are good customers (we hope to rent again in September next year). Our car (Suzuki Swift) was fine but had over 70,000 km on the clock. Also we are always walk in customers and tick the relevant box but are asked constantly asked for flight number. We ring the local office beforehand to let them know our pick up time at the airport. The staff in the local office are very courteous and efficient. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by KENNETH - 03 October 2018
" I have always gone directly to say Hertz or another company. Based on our experience and age of car we got I really would not use this site again "
" Car was 8 years old....no power....window washer did not work at front. "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by BRENDAN - 01 October 2018
" Very good value. Lovely car. Well organised. Very helpful representative ( Andrea) when my passport disappeared. "
" Was pleased with car and price and your representative Andrea was very helpful when I had my passport and wallet stolen. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GREGORY - 29 September 2018
" Use auto Europe web site all the time, and will probably continue to do so "
" Hassle free transaction, they use a shuttle bus from the airport, which was a bit slow in coming, other than that all went well "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by SILVIA - 24 September 2018
" I would not choose this company again. "
" The car was of lower quality than what we booked. The drop off at different location not clear. We were given the car empty.GPS new but useless. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 5
KOS, GR - Reviewed by RAYMOND - 19 September 2018
" Good except for the totally unfair 24 euro charge. "
" Unfortunately I incurred a 24 euro surcharge because my flight was 20 minutes late landing. I spent 10 minutes trying to locate the Drive rep and it meant that it was after 9pm by the time we got to the office. I felt this was poor service as the delay was not caused by any actions on my account. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GRZEGORZ - 17 September 2018
" Good "
" Car very dirty "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 2
THESSALONIKI, GR - Reviewed by KENNETH - 12 August 2018
" I wonder does a human read these and act on them? "
" I reserved a 4x4 manual and was given a FWD automatic - no apology or suggested discount. The car was fine - but older than I would have expected. "
Value for Money: 6 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by ROBERT - 28 July 2018
" Super "
" Super "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by MARK - 30 June 2018
" Auto Europe should warn that Thrify provide a very well used poorly equipped car. The difference with the Italian rental experience was huge. "
" A very poor car. Felt it was an old Toyota Auris. Seriously underpowered especially 2nd gear. The car felt very well used. 50 k + on clock. Poor quality reverse camera lead to a problem. No cruise control. Very different experience from our Budget car in Orio del Serio. Italy provided a fresh fully operational Automatic car with GPS. "
Value for Money: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 7 Condition of the Vehicle: 3
CORFU, GR - Reviewed by JOHN - 25 June 2018
" Excellent car hire experience "
" Excellent car hire company. Would recommend to others. Excellent value for money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by WILLIAM - 12 June 2018
" I have used your service before and find your rates very good value. I will be very grateful if you could help me with this problem. "
" I wish to make a complaint about the way we were lied to by a staff member in goldcar when we picked up our car. We had already purchased a car hire excess policy but as the main driver did not have a credit card and they would not accept my partner's credit card I was agreeable to a deduction of €1400 being made from my debit card which would be refunded providing the car was returned with no damage. The member of staff firstly reacted negatively to the policy I was holding saying that if something did happen, We would have to tackle all the paperwork ourselves (which would be in Greek, which we do not speak) and that it would take a year to get payment but he could sell us a super insurance policy for €180. We declined to buy the policy and then he insisted that if he made the €1400 deduction and subsequent refund on my debit card our bank would charge 7 to 8% fee each time. I argued with him that this could not be as we are in the Euro zone and the transactions would be in euro but he insisted that this was the case and he knew this because it happened every day in his dealings with other customers. I asked him to put it in writing that this was the case and he refused. We were put under such pressure by him to buy the product, and we were at that stage stressed and anxious to commence our journey that we eventually bought the insurance. I used my debit card to buy the insurance and when I checked my bank account online a few days later, the transaction had gone through with no extra. When we returned the car the same member of staff was there and we complained to him and told him that we considered that he had lied to us, but he still insisted that the bank would charge for a transaction of €1400. I checked with my bank yesterday and was assured that this was not the case. The cost of the insurance made the car rental much more expensive (costing more than the car hire itself). Should I complain to Goldcar directly or can you take up the matter with them on my behalf? Please advise. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by KONSTANTINOS - 07 May 2018
" Great exprerience "
" The service was quick and great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ANTONIOS - 21 April 2018
" THANK YOY FOR ALL "
" OK "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
IGOUMENITSA, GR - Reviewed by RONAN - 19 April 2018
" Very good "
" Good price. Staff were very helpful. Car was ok, slight damage to bodywork. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by CHARILAOS - 15 April 2018
" Trouble free rent, nice car, good service, excellent price. "
" Good service, excellent price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by ANASTASIOS - 09 April 2018
" hi "
" hi "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by STYLIANOS - 02 March 2018
CHANIA, GR - Reviewed by PATRICK - 20 October 2017
" We have used this service many times over the last few years. Service is extremely good and efficient, staff are very helpful and courteous. "
ATHENS, GR - Reviewed by MONIKA - 18 October 2017
" One of the car's tyre was very worn,we promptly had a flat tyre,handbrake not so good and no indoor lighting and heatdistributionknob was broken "
RHODES, GR - Reviewed by JACOB - 15 October 2017
" I got a FIAT 500X instead of the NISSAN PULSAR One of the important differences between the cars for a 5 members family was the luggage size (10% larger on NISSAN PULSAR) FIAT 500X is definitely NOT a similar car to NISSAN PULSAR ! "
" To keep a larger variety of car sizes "
THESSALONIKI, GR - Reviewed by AVRAHAM - 13 October 2017
" A. The representative did not waite for us at the meeting point. We where looking for him for more then an hour. After a loong time we contected him via a driver of an other company and only then he arrived. An other client of Greem M coming on the same flight had the same experience. B. I orderd a Polo. I got an old Nisan note although they had 3 new Polos in the parking. Nothing I had to say did not help me, the guy the was hiding behind Polo or similer. C. the car was demeged from all it sides and was dirty inside. D. The tank that was supposed to full, it was 3/4 I had to ask for corection. In conclusion of this rent it was the horrible rent I had after meny years I am renting cars with your company. "
CORFU, GR - Reviewed by MARK - 12 October 2017
CHANIA, GR - Reviewed by ROBERT F - 06 October 2017
" Very efficient friendly service. I was very satisfied "
" Keep doing what you're doing "
RHODES, GR - Reviewed by COLM - 29 September 2017
" Fast and efficient way to get the right car anywhere in Europe at the best price. "
" Good experience overall with friendly & helpful staff. The car was great. One negative is that the car was 3/4 full of fuel and I was asked to return it 3/4 full. That is very difficult and I know that I lost money because of this strange fuel policy! "
ATHENS, GR - Reviewed by OWEN - 22 September 2017
CHANIA, GR - Reviewed by DARRAGH - 16 September 2017
" No issues, very smooth "
" Very professional and honest "
ATHENS, GR - Reviewed by SEAN - 16 September 2017
AGIOS NIKOLAOS, GR - Reviewed by MYLES - 15 September 2017
" Very friendly and welcoming office in Agios Nikolas. Process was easy and very well explained. Impressive service. Drop off in Chania was also very efficient and friendly. "
ATHENS, GR - Reviewed by ADRIAN - 17 July 2017
" Hey, it was not an good experience because even if we announced our flight delay due to a heavy weather we could not take the car the day we arrived. They told us that nobody can wait for us. We did not know that the car center is not in the airport. The next day we had to come back from Rafina to take the car. althought, the car was ok. "
" In Athens was awefull. Thieves stolled personal things from the locked car in Plaka. "
CORFU, GR - Reviewed by ANDREA - 17 July 2017
ATHENS, GR - Reviewed by HUGH - 10 July 2017
" I had a very satisfactory experience in renting my car with Auto Europe and have used your service on approximately 6 other occasions. "
" Excellent service, excellent car provided for me. "
CHANIA, GR - Reviewed by ALBERTO - 27 June 2017
" My previous experiences with Auto Europe were always positive. This time not, due to the bad performance of "Green Motion". Instead of the booked VW Up they gave me a Hyundai Atos literally falling apart. Disastrous external and internal conditions,far beyond normal wear-and-tear. Shock absorbers needing replacement, wobbly radio front panel and Air Conditioner NOT WORKING. I drove this "car" for a while before requesting and obtaining a replacement. During the entire 10-day period I noticed that no other renting company operating in Chania give their clients vehicles of such a poor quality and look. My recommendation to Auto Europe is: stay away from Green Motion. "
" See above "
CHANIA, GR - Reviewed by FELIX - 23 June 2017
" Faster refund on cancellations. "
" Car had quality tyres fitted and seemed reasonably well kept, however its engine was not completely okay as it chugged uphill (had to travel sometimes in first gear!) and shuddered in third and fourth gear. When I asked for a replacement car, staff were not forthcoming about an immediate change and requested yet another visit the following day for their mechanic to check the car. I declined, as this would have meant a second, inconveniently long trip to their premises from my rented accommodation. So, I had to chug along with the underpar car for the rest of my holiday. "
ATHENS, GR - Reviewed by OWEN - 19 May 2017
RHODES, GR - Reviewed by MARKO - 04 May 2017
THESSALONIKI, GR - Reviewed by CLARA - 02 April 2017
" Extraordinary service, with a quick and easy check-in and check-out and a car in very good condition. More than anything, you feel you can trust them, which is rare in the car hire industry. I can't praise them enough, they were really brilliant! "
THESSALONIKI, GR - Reviewed by OLIVER - 27 February 2017
" This is the first time that I have felt let down by Autoeurope. "
" For the price the car was old and in poor `condition`, dirty interior. The vehicle was not even the current model as displayed on the site. It would be unfair to claim that the vehicle was even similar to the current model. Long wait before being picked up at the airport. "
ATHENS, GR - Reviewed by SPYRIDON - 21 December 2016
HERAKLION, GR - Reviewed by JAMES - 20 October 2016
" Booked car not svailable "
" Unhelpful "
RHODES, GR - Reviewed by VLADIMIR - 18 October 2016
CHANIA, GR - Reviewed by PATRICK - 17 October 2016
" It took about 4 attempts to get across to your agents (different one each time) that we were not collecting car from a flight despite enclosing information to this effect.I found out that you need to put WALK IN to explain this. I am not sure if other customers are aware of this. "
" Excellent service from Enterprise. This is the third time over the last 12 months we have used Enterprise in Chania. Excellent service and staff very nice. "
HERAKLION, GR - Reviewed by RENAT - 07 October 2016
CHANIA, GR - Reviewed by LIAM - 04 October 2016
ATHENS, GR - Reviewed by DAWID - 26 September 2016
" The car we got was not clean. Customer service was good. The whole process was quick and efficient. "
CHANIA, GR - Reviewed by KEVIN - 23 September 2016
" easy to use and good value "
" Outstanding. Did more than could be expected "
CHANIA, GR - Reviewed by ANDREW - 19 September 2016
" See issue below. First ever issue with autoeurope so would recommend based on a one off problem "
" Picking car up in Chania we had to walk 500m to the hertz office to get our car rather than at the airport. Pick up was described as at airport which was incorrect. Would not have booked firefly had this been communicated. "
SANTORINI, GR - Reviewed by ANTHONY - 14 September 2016
ATHENS, GR - Reviewed by SPYRIDON - 07 September 2016
" Very good deals always. "
" Kind and professional Personeel. Highly recommended. "
ATHENS, GR - Reviewed by GARRY - 04 September 2016
" Service could be quicker at counter on pick up. Given they have all the info in advance should it really take a full 15 mins of interaction before someone hands over the keys?! No fun when you have a baby on tow..... "
HERAKLION, GR - Reviewed by AVRAHAM - 27 July 2016
" Very good deals. "
" I ordered VW Passat. Got Audi 3. The car was ordered because of the size. Audi 3 may be moor expensive but it is a smoull car. I didn't like it. "
CHANIA, GR - Reviewed by JOHN - 27 June 2016
ATHENS, GR - Reviewed by FRANCIC - 21 June 2016
SANTORINI, GR - Reviewed by PAUL - 19 June 2016
CHANIA, GR - Reviewed by FRANCIS - 13 May 2016
" Very efficient and organised. Only negative comment was that the air conditioning didn't work and the temperatures were close to 30 C. "
RHODES, GR - Reviewed by JONATHAN - 09 May 2016
" Same booking week & car type can cost 84-185, depending on when you book. So, I cancel (for free) & re-book, keeping my eye on price! Revealing who the actual provider is keeps me here rather than other car hire booking engines. There are some rental firms I will not book with again, due to terrible service. "
" Service OK... but crappy car selection that are less than 'or equivalent' to the car quality I thought I booked left me dissappointed and 85 (and an argument over prices quoted without VAT) poorer having to upgrade at the desk. Serves me right: Pain & Grief in the bargain basement! "
CHANIA, GR - Reviewed by PATRICK - 06 May 2016
" As a regular client of Auto Europe we continue to be very satisfied with the service "
" This was the second time we used Enterprise in Chania. Service was exceptional on both occasions. Staff are efficient and very friendly. I left a pair of reading glasses behind in the car. The lady at Enterprise arranged a car to deliver them to me at the airport. This was very much appreciated. "
THESSALONIKI, GR - Reviewed by ATHANASIOS - 08 March 2016
" I am a customer in Autoeurope for many years and i have never had any problems with my transactions. It was a very good move the e-mail sent prior my rental including helpful information as well as telephone numbers in case something went wrong. Feedback is also a very heplful innovation for future customers. "
" I'm afraid i will try to avoid Green Motion car rental company in the future. There was nobody waiting for us at the airport in the arrivals hall so i had to call them and arrange our pick up. We had to wait approximately 45 minutes to get our car since there were only two persons to serve the customers(one had to go to pick up more customers from the airport)and 25 minutes to return it(one attendant this time, it was Sunday). The car was old, dirty and full of scratches so you had to pay extra attention and make sure that the attendant would mark everything on the rental aggrement contract. We had to stop on our way to our destination to fill up the air in the front tires of the car. "
ATHENS, GR - Reviewed by SPYRIDON - 03 March 2016
" I am 100% satisfied with autoeurope. Congratulations. "
" They should beter check the cars before giving them to customers. My car was complaining that service needs to be made asap and that was annoying while I was on the highway. In general, I recommend ENTERPRISE because there is a good balance between price/quality and professionalism. "
ATHENS, GR - Reviewed by MERO - 07 November 2015
KOS, GR - Reviewed by WILLIAM - 22 October 2015
" Service was excellent "
" Car and service from Enterprise were excellent "
CHANIA, GR - Reviewed by PATRICK - 09 October 2015
" Staff at office good and friendly. Car was poor, in need of service and poorly valeted. "
CHANIA, GR - Reviewed by PATRICK - 09 October 2015
" Very efficient. Courteous service. "
" As above "
CHANIA, GR - Reviewed by MICHAEL - 25 September 2015
" Firstly I was charged an excess for after hours by enterprise. I was delayed inordinately as a printer was not working and a form was completed by hand which I could not read. the tank was somewhere over half full (5/8) and I had to return as same I was shown a car in bad lighting and also insisted I include my wife as a driver. I found the brakes difficult to manage as they would only stop sharply ( due to excessively worn pads ) I was put in serious danger with the car when driving from Heraklion to chania on Monday 21 st in heavy rain. I found it difficult to hold the car on the road, like driving on bad ice. I later examined the front tyres to find they were excessively worn and the wire protruding from the inside of the left front tyr "
CHANIA, GR - Reviewed by ANDREW - 14 September 2015
" Easy process on line and dealt with various changes we made in the weeks before the trip "
" Car was fine but on arrival difficult to locate where to go for firefly as there was no signage in the arrival hall, after asking a few people we were told that Firefly was managed at the Hertz desk. Once we new this process was fine with no issues, staff were good. Return was nice and easy and close to terminal. "
CORFU, GR - Reviewed by UWE - 03 September 2015
" We arrived at a very busy time, so more seating in the shade (at car-park pick-up) would have been appreciated. Otherwise perfect service. The car was fine, apart from the rather weak air-conditioning. "
ATHENS, GR - Reviewed by DAVID - 02 September 2015
" My car broke down at 10pm on the side of a mountain. I was travelling with a 22mth old baby and my pregnant partner. I wasn't able to contact Firefly breakdown assistance. I got in contact with Hertz who were extremely helpful. My car was towed and we had to get a taxi back to our villa. The next day Firefly answered my 1st call only but never answered the phone again. Thanks to hertz staff members it was replaced, but with a much smaller car for most of my trip. When I got back to Firefly at Athens airport and asked to be refunded the difference in the class of the cars for the days I had the smaller car, I found the assistant to be extremely rude. She even shouted after me as I left, in an extremely sarcastic manner "Have a nice day now". "
THESSALONIKI, GR - Reviewed by KAMALIDDIN - 17 August 2015
" Auto Europe provided very good and prompt service. The only one information was missing, that local FireFly company operates as a subcontractor of Hertz in Thessaloniki. "
" Hertz provides cars and book-keeping service for Firefly, and Hertz's employees serve first their own customers. I had to wait more than half an hour, when all Hertz's customers got cars, and I have got my car after few shuttle buses were already served. It looks like words "order" and "queue" don't exist in Greece. The similar situation happened when I brought car back. Car itself was in very good `condition`, apart of rear view mirror, repaired with foil. Mainly I had to use side mirrors, especially in the dark time. "
CORFU, GR - Reviewed by DON - 31 July 2015
" Very efficient booking system. "
" Very unhappy with the service. On arrival in Corfu, we were approx 60 minutes later than planned collecting the car and were consequently charged a late collection fee of 25.00. I have been unable to locate this stipulation and would appreciate if you could identify it to me. This left a very poor impression of Corfu and gave the impression we were going to spend a week of being ripped off which fortunately we were not. Also Firefly were very casual about the marks on the car before driving off but were adamant that every mark had to be checked when we returned the car. Again a very unpleasant experience. Don "
RHODES, GR - Reviewed by STEPHEN - 13 July 2015
" When I booked I opted for the extra cover and the agreement stated not to pay extra fees at the terminal desk on arrival and yet I was asked to pay en extra 108 euro or an 850 block oon the credit card for 15 days. Either or. I've never come across this before and it smacks of a rip off to me "
" While the choice of car was my fault, the state of the vehicle was not. It was too small for luggage - fair enough I should have spotted that but the vehicle was at least 5 yeas old and even had a rust bubble under the rear window along with well worn upholstery. I refused the vehicle and was told there was no alternative but I relented and the man made a couple phone calls and managed tto acquire a Nissan Note ffrom one of the independent operators which was a much better car. I saw newer versions of the Jimny around the island and I would have been happy to drive one of those. All in all a disppointing experience "
IGOUMENITSA, GR - Reviewed by MARTIN - 11 June 2015
" Very helpful and efficient local office in Igoumenitsa "
CORFU, GR - Reviewed by TERRY - 11 May 2015
" was recommended to me by my son in law. all was well. "
" HERTZ/THRIFTY/FIREFLY/ KERKIRA GRC 107.99 the 5th May they also took from my credit card. I did ask for 2nd driver which i believed was 6.15 a day. On my arrival at the desk they said because it was sunday and there was no petrol stations open they gave me a full tank, which they charged me for they said they would refund me for whatever was left in the tank. I feel the 107.99 was a bit steep, I havent received my refund yet. So the hire for the car plus charges from thrifty worked out more expensive than I allowed for. "
PATRAS, GR - Reviewed by PHILIP - 28 October 2012
" Auto Europe were as usual, efficient, clear and unobtrusive. A good service. "
" They are for me, the best choice at Patras. there is no delivery or collection fee unlike many other car hire companies, also,the cost was much less than I normally expect to pay in Greece "
HERAKLION, GR - Reviewed by PATRICK - 17 September 2012
ATHENS, GR - Reviewed by PHILIP - 13 September 2012
" Very well organised Website and easy to use. I will definitely use them again. "
" Very helpful employees. The car seemed underpowered to an extent that it was dangerous to try to overtake slow vehicles, also the rear visability when reversing is poor but this is a Toyota Auris issue! National Car Rental were good. "
ATHENS, GR - Reviewed by MICHAEL - 10 September 2012
" a good choice of economical vehicules "
RETHYMNON, GR - Reviewed by STEPHEN - 10 August 2012
ATHENS, GR - Reviewed by YURIY - 06 July 2012
" Everything was perfect. "
" Everything was perfect. "
- Home
- Car hire supplier reviews worldwide
- Greece Car Hire Reviews