Auto Europe

  • IRELAND
  • FULLY FLEXIBLE CANCELLATION

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    Protect yourself during unforeseen events

    During difficult times it is reassuring to know that you can fully protect yourself against the unexpected. Our exciting new product Fully Flexible Cancellation will provide you reassurance should the unforeseen happen. While customers can always cancel their booking up to 48 hours before pick-up, the Fully Flexible Cancellation extends this cover to within the final 48 hours. With so much that can affect your travel plans – from strikes to bad weather, Auto Europe has listened to its customers and now provides extra cover to give you peace-of-mind should you need to cancel no matter the reason. For added security make sure you opt of our new Fully Flexible Cancellation during your next car hire to be fully protected.

    Opt for our Fully Flexible Cancellation Cover during your car hire booking

    It’s simple to add our Fully Flexible Cancellation to your next reservation with us. All that is required is that you add the product during your online booking. It is important to note that this product can only be added to a booking placed up to 48 hours before vehicle pick-up. Consult the below full terms and conditions before booking and feel secure in the knowledge that you’ll be fully protected should you need it.

    Auto Europe Fully Flexible Cancellation Terms and Conditions
    Fully Flexible Cancellation Program T&C

    All Rental Vehicle reservations made through Auto Europe may be cancelled for any reason up to 48 hours before the time and date the booking is to commence. You can manage your Auto Europe Booking here.

    If you wish to make a claim under the Fully Flexible Cancellation product, please contact Auto Europe using the phone number and or email address on your Booking Confirmation. You should contact Auto Europe as soon as is practical following any incident that could give rise to a claim.

    What is Covered

    Less than 48 hours before your booking is to commence, or after you pick up your rental vehicle, the Fully Flexible Cancellation Cover will refund the total Rental Costs, or a pro rata portion of your daily booking price if you have to return your rental vehicle early, as a consequence of any of the following:

    1.1 Travel Delay and Late Arrival.

    1.2 Strikes, including airline and air traffic control strikes.

    1.3 Adverse weather, including snow, fog, frost, storm, hurricanes, and volcanic ash events.

    1.4 Incapacity of the renter through accident, bodily injury or sickness.

    1.5 Incorrect or missing documentation and/or security deposit issues at the time of pick-up.

    How to make a Claim

    In case you need to cancel your reservation, please contact us as soon as possible and provide us with the reason for the cancellation. Our aim is to ensure that all aspects of your cancellation are dealt with promptly, efficiently and fairly. If you have any questions or concerns regarding the cancellation, or the handling of a refund, please contact:

    Auto Europe Deutschland GmbH
    Landsbergerstrasse 155
    80687 Munich, Germany
    Registration: Amtsgericht Muenchen HRB 149 828
    Email: aecancel@autoeurope.com