" Overall very basic service, car was old and damaged would not use again "
" Car was very old with lots of existing damage. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 1
" Overall, had a good experience and would use the service again "
" There was only one member of staff working at the desk when we arrived to pick up the car so we were queuing for about 45 minutes before we were looked after. The clutch on the car was not in good condition. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Unacceptable. I will never rent a car again with you!!! "
" Incompetent staff, problems with drop off because lack of any information. I paid 15 EUR for parking, when taking the car which is unacceptable. Small parking lot, unmarked scratches "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
" Highly recommend. "
" Very easy, stress free experience from pick up to drop off of the car. The car was in perfect condition and lovely to drive. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All smooth "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" For the first time I had to pay for a full tank of petrol in advance.This never happened when I rented a car from Auto Europe before.Not impressed.I comes accros as trick of the loop. "
" The car did not drive well.It was not a pleasant experience driving it.I rent cars about 7 times per year & this was the worst by far! The clutch was well worn & the car only had 40,000 km on the clock.It was a KIA. "
" Rude And Cranky Staff does not give a good first impression when arriving at a new Country. "
" Deposit was unreasonably high, bigger than excess. Ordered child seat, which they didn't had at first time and then asked for more money than go from airport to the 1st shop and buy ours own one! Also upon arrival they charge You petrol for 800KM, which they not gonna refund, how can You drive 800 Km in 30KM long Malta? I did believe that era of car rentals trying rip off customer in every way they could with extra charges even for weather is gone, not in Europcar obviously. Cannot recommend at all. Only plus was car `condition`, apart car wasn't clean. "
" I was charged an additional fee for collecting the car at the airport on a Sunday mid-day, along with trying to charge for a tank of fuel although my booking was for full tank to full tank "
" I had a problem with your agent Europcar (see below). "
" First problem was that we had to pay for a full tank petrol at a cost off E80.00. At a price of E1.36 per Lt that would around 59 L, I dont think the car could hold this amount. but thats ok I could live with that they want to earn extra money. but what I think is a BIG RIP OFF is that after I got back home Europcar charged our C/ Card with E125.00 and I dont know why. I think this is a "CON". i checked the car on return and there were no new damages. "