EUROPCAR MALTA Car Rental Reviews

MALTA INT. AIRPORT, MT - Reviewed by GLENN - 20 January 2022

" Overall very basic service, car was old and damaged would not use again "

" Car was very old with lots of existing damage. "

Value for Money: 7
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 1

MALTA INT. AIRPORT, MT - Reviewed by SHEILA - 22 July 2019

" Overall, had a good experience and would use the service again "

" There was only one member of staff working at the desk when we arrived to pick up the car so we were queuing for about 45 minutes before we were looked after. The clutch on the car was not in good condition. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LUQA, MT - Reviewed by JURAJ - 18 June 2019

" Unacceptable. I will never rent a car again with you!!! "

" Incompetent staff, problems with drop off because lack of any information. I paid 15 EUR for parking, when taking the car which is unacceptable. Small parking lot, unmarked scratches "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 7

LUQA, MT - Reviewed by EMMA - 08 April 2019

" Highly recommend. "

" Very easy, stress free experience from pick up to drop off of the car. The car was in perfect condition and lovely to drive. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MALTA INT. AIRPORT, MT - Reviewed by RAJIV - 10 October 2018

" All smooth "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

MALTA INT. AIRPORT, MT - Reviewed by CLIONA - 12 June 2017

MALTA INT. AIRPORT, MT - Reviewed by MATTHEW - 27 March 2017

" For the first time I had to pay for a full tank of petrol in advance.This never happened when I rented a car from Auto Europe before.Not impressed.I comes accros as trick of the loop. "

" The car did not drive well.It was not a pleasant experience driving it.I rent cars about 7 times per year & this was the worst by far! The clutch was well worn & the car only had 40,000 km on the clock.It was a KIA. "

MALTA INT. AIRPORT, MT - Reviewed by EDWARD - 26 November 2016

" Rude And Cranky Staff does not give a good first impression when arriving at a new Country. "

MALTA INT. AIRPORT, MT - Reviewed by LUKAS - 20 July 2016

" Deposit was unreasonably high, bigger than excess. Ordered child seat, which they didn't had at first time and then asked for more money than go from airport to the 1st shop and buy ours own one! Also upon arrival they charge You petrol for 800KM, which they not gonna refund, how can You drive 800 Km in 30KM long Malta? I did believe that era of car rentals trying rip off customer in every way they could with extra charges even for weather is gone, not in Europcar obviously. Cannot recommend at all. Only plus was car `condition`, apart car wasn't clean. "

MALTA INT. AIRPORT, MT - Reviewed by ROY - 03 May 2016

" I was charged an additional fee for collecting the car at the airport on a Sunday mid-day, along with trying to charge for a tank of fuel although my booking was for full tank to full tank "

MALTA INT. AIRPORT, MT - Reviewed by CONOR - 13 July 2015

MALTA INT. AIRPORT, MT - Reviewed by ALAN JOHN - 16 June 2015

" I had a problem with your agent Europcar (see below). "

" First problem was that we had to pay for a full tank petrol at a cost off E80.00. At a price of E1.36 per Lt that would around 59 L, I dont think the car could hold this amount. but thats ok I could live with that they want to earn extra money. but what I think is a BIG RIP OFF is that after I got back home Europcar charged our C/ Card with E125.00 and I dont know why. I think this is a "CON". i checked the car on return and there were no new damages. "