EUROPCAR AUSTRIA Car Rental Reviews

VIENNA, AT - Reviewed by LIAM - 23 October 2024

" I have rented with Auto Europe numerous times in the last 2 years with no problems. However I haven't had any car issues that needed resolution. "

" Very happy ! "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

GRAZ, AT - Reviewed by STEPHEN - 22 July 2024

" all good and happy with service. "

" very happy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by GEORGE - 18 September 2019

" A "

" Overall very happy with the service. Just one thing I did not get the car I had booked and I did not get told this . The car I got was completely ok but not the one I ordered . "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

VIENNA, AT - Reviewed by MOHAMED - 04 September 2019

" Excellent and delighted "

" Everything was perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SALZBURG, AT - Reviewed by RICHARD - 08 January 2019

" i have always recommended autoeurope. however one aspect that i was unhappy with this time and was different to previous occasions...........my flight was brought forward by one hour and even though i was still within my hire period, when i tried to have the pick-up time amended, autoeurope would not allow this and demanded cancelling original contract and taking out a new one at increased cost! madness really. in the end, i let original booking stand but had to wait an hour to collect car you should allow for slight time adjustments if it does not affect the rental period "

" something that was impossible to notice until it was required a few days into hire, was the fact that there was no wiperblade on the rear wiper ! i mentioned this when leaving car off so i trust that i will not be held responsible ! noboody to check car into the garage, but i left car docs in the car and gave keys to counter staff. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 4

SALZBURG, AT - Reviewed by DANIEL - 04 July 2018

" Brilliant "

" I found the service to be great. I found the car to be exactly as expected so I'm delighted and would definitely choose Europcar again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

INNSBRUCK, AT - Reviewed by PETAR - 01 July 2018

" Generally it was Ok "

" Little bit confusing with the full insurance... "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

VIENNA, AT - Reviewed by GIAMPIERO - 21 February 2018

KLAGENFURT, AT - Reviewed by THOMAS - 10 February 2018

" Also got a free upgrade......super "

SALZBURG, AT - Reviewed by YURY - 04 January 2018

" Everything was perfect. "

SALZBURG, AT - Reviewed by TOMISLAV - 02 January 2018

" QUICK and easy great service,beautiful car. "

SALZBURG, AT - Reviewed by TOM - 15 March 2017

SALZBURG, AT - Reviewed by EVGENY - 12 January 2017

SALZBURG, AT - Reviewed by KEVIN - 03 January 2017

" This time Europcar were great - no queus - no hassle - clean new car - VW Golf was not available but happy with Skoda Octavia Combi - an particularly that they'd ensured 4x4 "

SALZBURG, AT - Reviewed by ALAN - 19 August 2016

" Very efficient process "

" Very quick pick-up and drop-off process at Salzburg airport. "

VIENNA, AT - Reviewed by KERSI - 07 July 2016

" You guys get full marks! Nothing really to add... Thank you "

" You guys get full marks! Nothing really to add... Thank you "

VIENNA, AT - Reviewed by JAN - 10 May 2016

" When I returned the car, it was checked by Europcar employ who stated all is OK, but refused to give me any document about that He said that I will receive it by Email. I have not received anything yet. Otherwise I was satisfied car was very good. "

VIENNA, AT - Reviewed by JAN - 21 March 2016

" v very good service and a good quality car "

ZELL AM SEE, AT - Reviewed by MICHAEL - 29 February 2016

" Although I am very happy with Auto Europe in general, there are some daily charges that accumulate and make it expensive to hire a car as opposed to taking a train. I usually hire a car for 7 days for a ski trip, and only use the car to get from airport to destination and return. This year I stayed an extra couple of days, and the daily charge for SatNav and new charge for travelling to another country (Germany to Austria) meant it was much cheaper to get train (I hired a car for one day to pick up my kids from Munich Airport, so only had to pay for SatNav and cross border charge for one day as opposed to ten days). "

" Car was terrific (had booked compact class and got Fiat 500L). Staff were efficient, friendly and very helpful. "

SALZBURG, AT - Reviewed by ANTONIO - 22 February 2016

" Booking process was really quick and car rental price was really competitive. "

" Only thing was the long waiting queue to get the car but, overall, EUROPCAR provided good service and car was same as the one we booked. "

KLAGENFURT, AT - Reviewed by YURY - 06 January 2016

SALZBURG, AT - Reviewed by KEVIN - 04 January 2016

" The design and layout of the rental desks at Salzburg airport is very poor resulting in a very over crowded situation with queues criss crossing each other and not enough room for people and baggage trolleys. "

VIENNA, AT - Reviewed by GERARDUS - 08 August 2015

" You are only an intermediair. You should have given the oneway return fee in the original offer and not only when the contract has been concluded. "

" Perfect service but oneway return fee is far too expensive in addition to the already too high fee. You and Europcar apply far too high rates ! "

SALZBURG, AT - Reviewed by ROBERT - 19 July 2015

" Only 1 person working when we arrived and there were 8 people both renting and returning in the line. A lot of time wasted. Better if there were 2 people working at the same time. When returning my vehicle the agent took all my documentation including my contract. They did not look at the car and I have nothing in writing to prove that the car was returned in the same condition as when collected. I did ask the agent could I have a receipt but was told that everything is OK, but nothing in writing. "

SALZBURG, AT - Reviewed by JOHN - 01 March 2015

" Found them to be very helpful, more than Cartrawler. "

" The guy at the desk was really helpful and very polite. "

SALZBURG, AT - Reviewed by JOHN - 01 March 2015

" Found them to be very helpful, more than Cartrawler. "

" The guy at the desk was really helpful and very polite. "

VIENNA, AT - Reviewed by BRIAN - 13 February 2013

" Good, easy, convenient and competitively priced. "

" Quick and friendly. "

SALZBURG, AT - Reviewed by CIPRIAN - 04 January 2013

" This is the second time when I rented the car from the auto europe have good prices and very good cars in general. "

" Salzburg costumer services from autoeurope are very serious , very cold with his clients or persona witch I met was so they didn't want to serve me. "

VIENNA, AT - Reviewed by PETER - 03 October 2012

" Great service and new car, i got what I booked. Very happy. Thanks. "

" friendly and efficient staff, new car, no complaints! "

VIENNA, AT - Reviewed by COLM - 11 July 2012