" I have rented with Auto Europe numerous times in the last 2 years with no problems. However I haven't had any car issues that needed resolution. "
" Very happy ! "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" all good and happy with service. "
" very happy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A "
" Overall very happy with the service. Just one thing I did not get the car I had booked and I did not get told this . The car I got was completely ok but not the one I ordered . "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Excellent and delighted "
" Everything was perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" i have always recommended autoeurope. however one aspect that i was unhappy with this time and was different to previous occasions...........my flight was brought forward by one hour and even though i was still within my hire period, when i tried to have the pick-up time amended, autoeurope would not allow this and demanded cancelling original contract and taking out a new one at increased cost! madness really. in the end, i let original booking stand but had to wait an hour to collect car you should allow for slight time adjustments if it does not affect the rental period "
" something that was impossible to notice until it was required a few days into hire, was the fact that there was no wiperblade on the rear wiper ! i mentioned this when leaving car off so i trust that i will not be held responsible ! noboody to check car into the garage, but i left car docs in the car and gave keys to counter staff. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 4
" Brilliant "
" I found the service to be great. I found the car to be exactly as expected so I'm delighted and would definitely choose Europcar again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Generally it was Ok "
" Little bit confusing with the full insurance... "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Also got a free upgrade......super "
" Everything was perfect. "
" QUICK and easy great service,beautiful car. "
" This time Europcar were great - no queus - no hassle - clean new car - VW Golf was not available but happy with Skoda Octavia Combi - an particularly that they'd ensured 4x4 "
" Very efficient process "
" Very quick pick-up and drop-off process at Salzburg airport. "
" You guys get full marks! Nothing really to add... Thank you "
" You guys get full marks! Nothing really to add... Thank you "
" When I returned the car, it was checked by Europcar employ who stated all is OK, but refused to give me any document about that He said that I will receive it by Email. I have not received anything yet. Otherwise I was satisfied car was very good. "
" v very good service and a good quality car "
" Although I am very happy with Auto Europe in general, there are some daily charges that accumulate and make it expensive to hire a car as opposed to taking a train. I usually hire a car for 7 days for a ski trip, and only use the car to get from airport to destination and return. This year I stayed an extra couple of days, and the daily charge for SatNav and new charge for travelling to another country (Germany to Austria) meant it was much cheaper to get train (I hired a car for one day to pick up my kids from Munich Airport, so only had to pay for SatNav and cross border charge for one day as opposed to ten days). "
" Car was terrific (had booked compact class and got Fiat 500L). Staff were efficient, friendly and very helpful. "
" Booking process was really quick and car rental price was really competitive. "
" Only thing was the long waiting queue to get the car but, overall, EUROPCAR provided good service and car was same as the one we booked. "
" The design and layout of the rental desks at Salzburg airport is very poor resulting in a very over crowded situation with queues criss crossing each other and not enough room for people and baggage trolleys. "
" You are only an intermediair. You should have given the oneway return fee in the original offer and not only when the contract has been concluded. "
" Perfect service but oneway return fee is far too expensive in addition to the already too high fee. You and Europcar apply far too high rates ! "
" Only 1 person working when we arrived and there were 8 people both renting and returning in the line. A lot of time wasted. Better if there were 2 people working at the same time. When returning my vehicle the agent took all my documentation including my contract. They did not look at the car and I have nothing in writing to prove that the car was returned in the same condition as when collected. I did ask the agent could I have a receipt but was told that everything is OK, but nothing in writing. "
" Found them to be very helpful, more than Cartrawler. "
" The guy at the desk was really helpful and very polite. "
" Found them to be very helpful, more than Cartrawler. "
" The guy at the desk was really helpful and very polite. "
" Good, easy, convenient and competitively priced. "
" Quick and friendly. "
" This is the second time when I rented the car from the auto europe have good prices and very good cars in general. "
" Salzburg costumer services from autoeurope are very serious , very cold with his clients or persona witch I met was so they didn't want to serve me. "
" Great service and new car, i got what I booked. Very happy. Thanks. "
" friendly and efficient staff, new car, no complaints! "