ENTERPRISE GREECE Car Rental Reviews

ATHENS, GR - Reviewed by STYLIANOS - 26 April 2025

" Perfect "

" Perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by PATRICK - 06 October 2024

" Very professional service "

" Very professional and efficient service. Good value "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by LAURIS - 17 October 2023

" I have booked many cars through Auto Europe and never had any hassle! I would definitely recommend this service to other people too! "

" Staff were really nice and easy to deal with - no hassle picking up the car and when dropping it back in. The car itself however was the worst one I have ever hired! I booked Fiat Panda or similar, but got Suzuki Celerio which I understand is in the same class as Panda, so I didn't mind that as there were only two of us travelling, but it was in poor condition - it had nearly 100000km (97+ k to be precise) on the clock and was scratched all over and there were loads of dints in nearly all panels of the vehicle. Seats in the car were also very dirty. In my opinion company like Enterprise shouldn't be hiring out cars like that. And I wasn't given an option to change it for different car as I was told all cars have been booked out. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 3

ATHENS, GR - Reviewed by GERARD - 14 August 2023

" X "

" Friendly staff but the car was old with a broken central locking system and dents and bashed all over the car. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 4

CHANIA, GR - Reviewed by PATRICK - 23 October 2022

" Very good "

" Very efficient and friendly, helpful service. This is approximately the 6th year in a row we have booked car hire with Enterprise in Chania Crete. Service has always been very satisfactory. Car (Nissan Micra) was in good condition with over 91,000 km on the clock!! "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by PATRICK - 24 October 2021

" See above comments re Enterprise "

" Very good. As an almost annual user (client) of Enterprise (usually Chania) it would be nice to be recognised as a regular client. I get the impression that no one is aware of our continued custom and how often we use your service in Chania "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

THESSALONIKI, GR - Reviewed by ROBERT - 18 October 2020

" The GLOBAL rental, which is highly recommended by AUTO EUROPE, is worth shit !!! "

" No problems. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by TOMASZ - 14 October 2020

" Hassle-free car rental. "

" Competent and friendly service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANNA - 19 September 2020

" I'm very happy with rental from enterprise company "

" 0 problems , max satisfaction "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MYKONOS, GR - Reviewed by BRENDAN - 14 September 2020

" Overall, very good. "

" Team were very friendly and helpful throughout "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by NIKOLAOS - 15 February 2020

" All went perfect "

" All went perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by NUNO - 16 October 2019

" Very nice, quick check-in and drop off. The site is a bit far from Chania airport and had to wait a while on arrival but it was ok. Also, have some difficult to fund the Enterprise agent at the airport arrivals, it should be more visible. Car was missing the radio antenna and had very bad reception all the time. But overall, all good. "

" Very nice, quick check-in and drop off. The site is a bit far from Chania airport and had to wait a while on arrival but it was ok. Also, have some difficult to fund the Enterprise agent at the airport arrivals, it should be more visible. Car was missing the radio antenna and had very bad reception all the time. But overall, all good. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by PATRICK - 07 October 2019

" Excellent see comments above "

" We have rented a car from Enterprise in Chania in September/October for each of the past 5 years. The service and arrangements have always been excellent, courteous staff and very efficient service. This year was no exception. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by HUGH - 02 October 2019

" Very happy with the rental. "

" Slight delay in picking the car up at Athens airport as the car was being cleaned. However, they upgraded the car which was excellent. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JOHN - 17 June 2019

" Hassle free. "

" Hassle free "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by EFSTRATIOS - 21 January 2019

" I think it would be nice if you create a way to thank customers (like my family) who prefer you..like ''miles and bonus''... "

" OK "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by NIKOLAOS - 19 January 2019

" very good as always "

" Tires didn't have good traction "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 7

CHANIA, GR - Reviewed by PATRICK - 09 October 2018

" See above "

" Generally very good. This was the 4th or 5th year in a row renting from Chania with Enterprise through Auto Europe at this time of year but they appear not to be aware of this. It is no problem but it would be nice to have it acknowledged as we are good customers (we hope to rent again in September next year). Our car (Suzuki Swift) was fine but had over 70,000 km on the clock. Also we are always walk in customers and tick the relevant box but are asked constantly asked for flight number. We ring the local office beforehand to let them know our pick up time at the airport. The staff in the local office are very courteous and efficient. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by PATRICK - 20 October 2017

" We have used this service many times over the last few years. Service is extremely good and efficient, staff are very helpful and courteous. "

AGIOS NIKOLAOS, GR - Reviewed by MYLES - 15 September 2017

" Very friendly and welcoming office in Agios Nikolas. Process was easy and very well explained. Impressive service. Drop off in Chania was also very efficient and friendly. "

ATHENS, GR - Reviewed by HUGH - 10 July 2017

" I had a very satisfactory experience in renting my car with Auto Europe and have used your service on approximately 6 other occasions. "

" Excellent service, excellent car provided for me. "

ATHENS, GR - Reviewed by SPYRIDON - 21 December 2016

HERAKLION, GR - Reviewed by JAMES - 20 October 2016

" Booked car not svailable "

" Unhelpful "

CHANIA, GR - Reviewed by PATRICK - 17 October 2016

" It took about 4 attempts to get across to your agents (different one each time) that we were not collecting car from a flight despite enclosing information to this effect.I found out that you need to put WALK IN to explain this. I am not sure if other customers are aware of this. "

" Excellent service from Enterprise. This is the third time over the last 12 months we have used Enterprise in Chania. Excellent service and staff very nice. "

ATHENS, GR - Reviewed by DAWID - 26 September 2016

" The car we got was not clean. Customer service was good. The whole process was quick and efficient. "

SANTORINI, GR - Reviewed by ANTHONY - 14 September 2016

ATHENS, GR - Reviewed by SPYRIDON - 07 September 2016

" Very good deals always. "

" Kind and professional Personeel. Highly recommended. "

ATHENS, GR - Reviewed by GARRY - 04 September 2016

" Service could be quicker at counter on pick up. Given they have all the info in advance should it really take a full 15 mins of interaction before someone hands over the keys?! No fun when you have a baby on tow..... "

CHANIA, GR - Reviewed by JOHN - 27 June 2016

SANTORINI, GR - Reviewed by PAUL - 19 June 2016

CHANIA, GR - Reviewed by PATRICK - 06 May 2016

" As a regular client of Auto Europe we continue to be very satisfied with the service "

" This was the second time we used Enterprise in Chania. Service was exceptional on both occasions. Staff are efficient and very friendly. I left a pair of reading glasses behind in the car. The lady at Enterprise arranged a car to deliver them to me at the airport. This was very much appreciated. "

ATHENS, GR - Reviewed by SPYRIDON - 03 March 2016

" I am 100% satisfied with autoeurope. Congratulations. "

" They should beter check the cars before giving them to customers. My car was complaining that service needs to be made asap and that was annoying while I was on the highway. In general, I recommend ENTERPRISE because there is a good balance between price/quality and professionalism. "

KOS, GR - Reviewed by WILLIAM - 22 October 2015

" Service was excellent "

" Car and service from Enterprise were excellent "

CHANIA, GR - Reviewed by PATRICK - 09 October 2015

" Staff at office good and friendly. Car was poor, in need of service and poorly valeted. "

CHANIA, GR - Reviewed by PATRICK - 09 October 2015

" Very efficient. Courteous service. "

" As above "

CHANIA, GR - Reviewed by MICHAEL - 25 September 2015

" Firstly I was charged an excess for after hours by enterprise. I was delayed inordinately as a printer was not working and a form was completed by hand which I could not read. the tank was somewhere over half full (5/8) and I had to return as same I was shown a car in bad lighting and also insisted I include my wife as a driver. I found the brakes difficult to manage as they would only stop sharply ( due to excessively worn pads ) I was put in serious danger with the car when driving from Heraklion to chania on Monday 21 st in heavy rain. I found it difficult to hold the car on the road, like driving on bad ice. I later examined the front tyres to find they were excessively worn and the wire protruding from the inside of the left front tyr "

RHODES, GR - Reviewed by STEPHEN - 13 July 2015

" When I booked I opted for the extra cover and the agreement stated not to pay extra fees at the terminal desk on arrival and yet I was asked to pay en extra 108 euro or an 850 block oon the credit card for 15 days. Either or. I've never come across this before and it smacks of a rip off to me "

" While the choice of car was my fault, the state of the vehicle was not. It was too small for luggage - fair enough I should have spotted that but the vehicle was at least 5 yeas old and even had a rust bubble under the rear window along with well worn upholstery. I refused the vehicle and was told there was no alternative but I relented and the man made a couple phone calls and managed tto acquire a Nissan Note ffrom one of the independent operators which was a much better car. I saw newer versions of the Jimny around the island and I would have been happy to drive one of those. All in all a disppointing experience "