AUTO EUROPE DOMINICAN REPUBLIC Car Rental Reviews

PUNTA CANA, DO - Reviewed by JACEK - 01 October 2019

" At check-in I had to fight for the conditions on the voucher. After that all went smooth, very efficient collection, no problem with the car (although it was quite old), and pleasant and efficient return. "

" 1. At check-in they tried to with a lot of persistence convince me that by law I have to buy from them the additional insurance (for 70$), even though I had a voucher with zero excess insurance package already. Only because I was very confident I did not get scammed in this way. 2. Also they wanted to block 1500$ on my CC, even though the voucher was saying 600$. Again, I had to argue about it. 3. Eventually, instead of get full/return full fuel policy I have selected during booking, I got a half empty car - I unwillingly accepted it because it was not specified on the voucher. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 6