DISCOUNT CANADA Car Rental Reviews

TORONTO, CA - Reviewed by PETER - 21 May 2019

" My experience was a nightmare and extremely stressful. "

" Our whole experience was disgraceful, we arrived at Pearson airport to collect our car , rang the courtesy phone as advised only to be told that there was no car available, even though we got our confirmation e mail. We were told that it was a mishap that had occurred that morning the customer service at discount was non existent , no one had the courtesy to tell us that we would not have a car when we arrived we traveled 2 hours to get to the airport with a small child we were supposed to be travelling to Niagara Falls with my parents as part of Birthday celebrations this whole situation was a nightmare and I would never book again with auto Europe or discount. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1