Auto Europe
- North America
- Central America
BUDGET ICELAND CUSTOMER REVIEWS
- 7.2
- 6.9
- 8.4
- 7.7
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
BUDGET ICELAND Car Rental Reviews
Average Rating for Budget :
REYKJAVIK, IS - Reviewed by SHEILA - 16 January 2023
" Good value and generally seamless experience. "
" Information about provided about drop off inadequate. When drop off point eventually located it was almost 1 km from airport terminal !! "
Value for Money: 10 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 7
KEFLAVIK, IS - Reviewed by VALERIA - 24 October 2022
" Auto Europe is my go to website when I need to rent a car - never had an issue and always the best price! "
" Very good experience, pickup was easy inside the airport in Keflavik and they gave me a free upgrade on the car. The customer service representatives at the counter were really nice and friendly. Returning the car was a also easy and fast. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
REYKJAVIK, IS - Reviewed by ALAN - 24 March 2020
" Scare tactics used to sell insurance at high costs per day "
" Too much hard sell for insurance. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 6
REYKJAVIK, IS - Reviewed by BARRY - 20 March 2020
" happy "
" smooth "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 6
REYKJAVIK, IS - Reviewed by ANDREI MIHAI - 13 February 2020
" Everything was ok "
" Everything was ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
REYKJAVIK, IS - Reviewed by RAYMOND - 11 January 2020
" Easy to arrange the car hire. Can you have an account with Auto Europe so you can log in each time you need a car and don't have to complete all standard info each time. "
" A good experience with Budget "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
KEFLAVIK, IS - Reviewed by VLADIMIRS - 08 January 2020
" Budget car hire very bad company. "
" At the counter in the airport staff adedd aditional insurance to the my contract without my permission. be careful. read contract before sing it. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 8
REYKJAVIK, IS - Reviewed by BRENDAN - 21 August 2019
" Please resolve the double charge and I might be more open to changing my view in future "
" Have been charged by budget and auto Europe and it is still not resolved "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFLAVIK, IS - Reviewed by VASSIL - 07 January 2019
" no issues, thank you "
" fast process, good reliable car, no issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
REYKJAVIK, IS - Reviewed by MARY - 01 November 2018
" The video that runs at the pickup desk is useful. Additional information about the narrowness of the roads would be helpful. "
" In Keflevic Airport the return area for the car is badly signposted and in the dark with the clock ticking it would be helpful to have a map layout of the area. The staff are lovely and at the pickup desk did try to describe the layout but with all of the other stuff going on their instructions were wasted unfortunately. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
REYKJAVIK, IS - Reviewed by MELISSA - 27 June 2018
" again car insurance should be discussed prior to pick up "
" I believe that the car insurance opinions should be discussed prior to car pickup, either by phone or email when booked online. I feel it can sometimes be a scare tactic and customers will sign up to insurance without doing a background research and feel that it can be sprung upon the customers when they arrive to pick up the vehicle and they can be tired and not giving the host their full attention. I recommend that a follow up call re insurance is required before pickup to give customers time to think about their options "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9