AUTO EUROPE AUSTRIA Car Rental Reviews

VIENNA, AT - Reviewed by AYUSHMAN - 05 July 2025

" I won't recommend autoeurope to anyone as I was charged a lot of additional money from the car rental company - Dryyve. "

" They did not accept my credit card and forced me to take 49 euro/day insurance for 7 days it was 360 euros and added additional fees for dropping off at 5AM which was like 40 euros. Literally the worst experience I ever had while renting a car. Overall I had to pay 400 euros additional cost on top of the 330 euros for the car hire for 7 days. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by MICHAL - 18 June 2025

" Whole rental experience was very good, bit disappointed with Opel car, wasn't as comfortable as cars is same segment that I hired previously. "

" Desk staff was very helpful and had good sense of humour. Over all very pleasant rental. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

VIENNA, AT - Reviewed by JAN - 07 May 2025

" it was a good experience "

" very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SALZBURG, AT - Reviewed by JAMES - 02 April 2025

" Got a good price and also picked up phone and helped when i needed information about the pick up. Only not higher due to Dryvve experience. "

" The staff were abrupt when I picked up my car. The first car they gave me was dirty then they arranged a second car that took a long time. Although someone was at the counter they would not check the car until someone else came back (even though noone was waiting). I have still not received my deposit back. "

Value for Money: 7
Efficiency of Counter Staff: 2
Expediency of Drop-off: 7
Condition of the Vehicle: 5

VIENNA, AT - Reviewed by LIAM - 23 October 2024

" I have rented with Auto Europe numerous times in the last 2 years with no problems. However I haven't had any car issues that needed resolution. "

" Very happy ! "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

VIENNA, AT - Reviewed by CHRISTOPHER - 28 August 2024

" All smooth and worry free. Makes it slightly more affordable - thank you. "

" Fine "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GRAZ, AT - Reviewed by HUGH - 13 August 2024

" Smooth excellent experience "

" Excellent experience both in Graz and then at drop off "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GRAZ, AT - Reviewed by STEPHEN - 22 July 2024

" all good and happy with service. "

" very happy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GRAZ, AT - Reviewed by ROBERT - 12 November 2023

" Good communication and explanation about the contract and the vehicle check. Certainly a company to use again. "

" Good Service, The signs are just a bit hidden from the view. A local map from the area with the nearest petrol stations and would be helpful. (Maybe on the back of the paperwork) "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

VIENNA, AT - Reviewed by JAN - 15 March 2023

" good "

" Renting was good, staff very helpful, problem was with return. There was nobody to receive the car at returning parking place. I had to leave the car there and return the key at renting counter inside airport. I still have not received final bill, I think I was overcharged on my credit card. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 2
Condition of the Vehicle: 8

SALZBURG, AT - Reviewed by WENDEL - 31 January 2023

" Website easy and quick to use.. info clearly shown "

" Very smooth right from start. No queues for collection or drop-off. Also very new comfortable car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by ANDY - 09 January 2023

" Impolite staff, got a smaller class vehicle. "

" I was given a lower class vehicle than reserved. "

Value for Money: 4
Efficiency of Counter Staff: 5
Expediency of Drop-off: 7
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by ROBERT - 04 November 2022

" Everything except the above incident was perfect. "

" I was a bit worried because there was a dent in the car that has not been recorded at the office, and after mentioning it - at the office, it was only recorded on my copy. (This did not look like a sound recording to me) "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SALZBURG, AT - Reviewed by JOHN - 27 June 2022

" BRILLANT SERVICE THANK YOU "

" VERY HAPPY WITH SERVICE AND CAR NO PROBLEMS "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by ROBERT - 24 June 2022

" The staff is generally friendly - and the service is good. But care should be taken when the car is picked up and returned and documented best with a video. "

" At the pick up there was a very long queue and I had to wait more than half an hour. There is nothing to sit down and the temperatures are running high. Also the emotions of the waiting customers. Waiting was outside of the office. They should be more prepared - they know when the cars are picked up.??? "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

VIENNA, AT - Reviewed by DARA - 05 February 2022

" Excellent as always! "

" Everything was perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by ROCCO - 29 January 2022

" It was a pleasure rent the car with Auto Europ as usual!! "

" Unfortunately I was stopped by the police because of the Hungarian plates. They didn´t believe it was a rental car. Overall very satisfied. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

VIENNA, AT - Reviewed by PAUL - 28 October 2021

" n/a "

" All good. Easy experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by PAUL - 28 October 2021

" Very happy customer of Auto Europe once again "

" Picked up the car in Vienna city and was given an upgrade on what was booked which was great. Car was in great condition and had absolutly no issues. Drop off was simple at Vienna Airport where we left the key in the safe drawer. I received an email within minuites saying they had been received and thanking me for the business with Sixt. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by YURY - 16 September 2020

" Perfect "

" Everything was OK "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

VIENNA, AT - Reviewed by SIMONE - 22 August 2020

" One point, out of the remit of Alamo I suppose, was that the rental car office at P4 in Vienna was quite badly maintained (dirty, no soap in toilets) "

" Very happy, good service, new & spotlessly clean car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by YURY - 28 July 2020

" Efficient and professional service. "

" Good car, everything was perfect. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by SIMAS - 22 February 2020

" I did not get the car! Our family with two kids had late flight vin the evening to the Vienna airport. We had car reservation in rental company USAVE, but they did not worked. In ather morning we called in USAVE company and they say that they have no ours reservation in their sistem. And have no free cars! They advise us to order a car from other rental company ourselves and didn't help us anymore. We had a lot of problems because of bad company work. Now we have a problem how to get our money and the price difference back! "

" I did not get the car! Our family with two kids had late flight vin the evening to the Vienna airport. We had car reservation in rental company USAVE, but they did not worked. In ather morning we called in USAVE company and they say that they have no ours reservation in their sistem. And have no free cars! They advise us to order a car from other rental company ourselves and didn't help us anymore. We had a lot of problems because of bad company work. Now we have a problem how to get our money and the price difference back! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

VIENNA, AT - Reviewed by ELEANOR - 07 January 2020

" As above "

" Unfortunately engine warning light came on and car lost acceleration on way to airport. Extremely stressful. Staff very efficient especially on picking up car "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

VIENNA, AT - Reviewed by PETAR - 09 November 2019

" A++++ "

" Nice staff, perfect services, Usave Vienna recommend. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by TOMAS - 25 October 2019

" Very Bad! If you are claiming to provide best customer service, you can do better than that. Customer service has very limited hours. Than when you reach them you get response that you should read terms and conditions.. Even if you have a proof of cancellation from the Alamo car rental. Can't reach them when you need them. I work as a manager in the hotel and I know what customer service is about.. "

" Placed my order online on the last minute after missing the train because of the delayed flight to Vienna airport. I chose Almamo, because I use them before without any problems. The lady at the desk recommend me to book online that it's cheaper than directly at the desk. After making my reservation I filled all the papers and than I was told that they can't accept my Visa debit card. I've asked for the refund and Alamo told me to call Europe car and ask them to transfer my reservation to different office which accept my card ( Budget, Europe car, Hertz, Buchbinder - where I took the car at the end.) I wasn't able to reach the customer service on Saturday at 7:30 pm. So no HELP from autoeurope. Claiming to provide best customer service. I haven't received any service, but still lost 55 eur. It's not fair and I feel robbed. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

SALZBURG, AT - Reviewed by MOHAMMAD ZAIN - 02 October 2019

" I want my money back. The rental company did give the car because the photo on license was blurry. It was ridiculous as they were bot at all helpful to tell us what should be done in order to get the car. At one instance the staff shouted at us saying that we wont get the car. Our whole trip was ruined. All the bookings done in various hotels were in loss as we had yo do new booking after we got the car from other supplier half a day later. Went to sixt in the next shop and they accepted granted me the car on the basis of same license. But ofcourse it costed us a fortune as it was booked adhoc. Please let me know how do I get my money back "

" I want my money back. The rental company did give the car because the photo on license was blurry. It was ridiculous as they were bot at all helpful to tell us what should be done in order to get the car. At one instance the staff shouted at us saying that we wont get the car. Our whole trip was ruined. All the bookings done in various hotels were in loss as we had yo do new booking after we got the car from other supplier half a day later. Went to sixt in the next shop and they accepted granted me the car on the basis of same license. But ofcourse it costed us a fortune as it was booked adhoc. Please let me know how do I get my money back. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

VIENNA, AT - Reviewed by GEORGE - 18 September 2019

" A "

" Overall very happy with the service. Just one thing I did not get the car I had booked and I did not get told this . The car I got was completely ok but not the one I ordered . "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

VIENNA, AT - Reviewed by MOHAMED - 04 September 2019

" Excellent and delighted "

" Everything was perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by MARK - 22 August 2019

" very concerned regarding additional payment taken "

" we are extremely unhappy that autoeurope do not deal with the rental but rather have a company called megadrive autovermietung dealing with same. The counter staff have taken 257 euro from our credit card without our consent. We have sent an email to your company requesting an immediate refund and will be taking legal action if this is not resolved asap. We were advised there was no problem with the car on return and we had paid in full on booking. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 5

VIENNA, AT - Reviewed by GERARD - 11 July 2019

" I am very unhappy with my hire. How do I request repayment for overcharging...either by Auto-Europe, or by USAVE. I was charged twice for some parts of the hire ? "

" I was charged additional unexpected charges on collection. In total €121 . I understood €60 was for out-of-country driving. However there were local tax, airport tax etc of €61 charged. As with all my previous hires through Auto-Europe, I expected that these were included . They said no...I had to pay "

Value for Money: 3
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 6

INNSBRUCK, AT - Reviewed by MICHAEL - 26 February 2019

" Disappointed "

" Our flight was delayed and the Avis team would not wait 30 minutes to pick up our car so we had to spend a night at the Airport to collect our car in the morning.Our friends who traveled with us had no problem with the other car company waiting. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

INNSBRUCK, AT - Reviewed by GAVIN - 18 February 2019

" Very good and seamless from an Auto Europe standpoint "

" Pick up was perfect. Very helpful person. But at drop off the girl tried to say there was damage to the car. I have a photo of what she tried to say was damage which was a half centimetre mark on th black part of the lower front bumper. Something I wouldn't check on pick up and even if I had seen it would consider it wear and tear on any vehicle on the road. Everything other than this was great but it left a bad feeling with the rental with a poor drop off person with poor skills and attitude. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 3
Condition of the Vehicle: 10

SALZBURG, AT - Reviewed by DAVID - 15 January 2019

" 10/10 experience Staff very helpful "

" The chap at reception who gave us the keys was very professional and courteous and helped to begin our holiday in a positive and happy way. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SALZBURG, AT - Reviewed by RICHARD - 08 January 2019

" i have always recommended autoeurope. however one aspect that i was unhappy with this time and was different to previous occasions...........my flight was brought forward by one hour and even though i was still within my hire period, when i tried to have the pick-up time amended, autoeurope would not allow this and demanded cancelling original contract and taking out a new one at increased cost! madness really. in the end, i let original booking stand but had to wait an hour to collect car you should allow for slight time adjustments if it does not affect the rental period "

" something that was impossible to notice until it was required a few days into hire, was the fact that there was no wiperblade on the rear wiper ! i mentioned this when leaving car off so i trust that i will not be held responsible ! noboody to check car into the garage, but i left car docs in the car and gave keys to counter staff. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 4

VIENNA, AT - Reviewed by JOHN - 08 January 2019

" Very good all round service. "

" An upgrade would be nice the car is on the small side but it handled snow driving very well. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by ALEXANDER - 03 January 2019

" - "

" A very nice car in great condition and for a very fair price. Very happy with that. The only two remarks are an erroneous charge of airport taxes and the fact the I had to wait for a few minutes before renting as there was nobody at all in the rental office "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by BRIAN - 14 November 2018

" The rate quoted was very good. I added some extra insurance cover when picking up the vehicle, but the price was still good value. Car was in good condition, with integrated GPS, Bluetooth connection to mobile phone etc.. "

" The rate quoted was very good. I added some extra insurance cover when picking up the vehicle, but the price was still good value. Car was in good condition, with integrated GPS, Bluetooth connection to mobile phone etc.. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by RAFAEL - 09 November 2018

" Car rental experience the way it should be, smooth and customer focused. Kudos to the staff at Vienna airport. The only suggestion for improvement, is for Auto Europe to be able to synchronize customer data with Car rental companies in a more efficient manner, so that even less time is spent at the counter. Driver licence, address, credit card details, etc should be readily available, otherwise less information should be required in the online booking, as that will need to be confirmed at the counter anyway. Thanks. "

" The staff at Vienna airport was the most professional and courteous I've seen in years. Excellent work! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by WILSON - 06 October 2018

" Excellent service and value "

" Very professional setup. Very satisfied with every adpect of their service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SALZBURG, AT - Reviewed by GUY - 28 September 2018

" . "

" . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

VIENNA, AT - Reviewed by KEVIN - 15 August 2018

" Car was great. New and clean. Otherwise see para 3 "

" Unfortunately the wait to pick up the vehicle took 75mins. This, I understood, was caused by a large traveling party picking up 3 vehicles who had very poor English. They were more than 1 hour at the counter which was staffed by 2 and for a short period 3 staff. However when my turn came, the service representative was nice. "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 10

VIENNA, AT - Reviewed by REINHARD - 07 July 2018

" Had to wait over 1/2 hour for the car and was given an upgrade. Fair play. Handled the situation well "

" Friendly staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SALZBURG, AT - Reviewed by DANIEL - 04 July 2018

" Brilliant "

" I found the service to be great. I found the car to be exactly as expected so I'm delighted and would definitely choose Europcar again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

INNSBRUCK, AT - Reviewed by PETAR - 01 July 2018

" Generally it was Ok "

" Little bit confusing with the full insurance... "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SALZBURG, AT - Reviewed by ROBIN - 18 March 2018

SALZBURG, AT - Reviewed by SEAN - 05 March 2018

" More collection people required on the desk at rush hours. Returns are very quick. "

VIENNA, AT - Reviewed by THEODOSSIOS - 27 February 2018

" Very helpful and up to the point when providing support. Good car selection. Quick check out process "

VIENNA, AT - Reviewed by GIAMPIERO - 21 February 2018

KLAGENFURT, AT - Reviewed by THOMAS - 10 February 2018

" Also got a free upgrade......super "

SALZBURG, AT - Reviewed by YURY - 04 January 2018

" Everything was perfect. "

SALZBURG, AT - Reviewed by TOMISLAV - 02 January 2018

" QUICK and easy great service,beautiful car. "

SALZBURG, AT - Reviewed by DAVID - 20 December 2017

SALZBURG, AT - Reviewed by AMIRA - 19 November 2017

" should always include an option for "zero refundable" for the compact and economy cars "

VIENNA, AT - Reviewed by JAN - 31 October 2017

VIENNA, AT - Reviewed by ERIK - 24 August 2017

SALZBURG, AT - Reviewed by TOM - 15 March 2017

SALZBURG, AT - Reviewed by AILEEN - 15 February 2017

SALZBURG, AT - Reviewed by THOMAS - 13 January 2017

" I always use AutoEurope because they provise a very good service and follow up. I hope they can resolve an overcharging issue I had with MegaDrive on this hire however. "

" The hire car was very good and I had no problems with it at all however MegaDrive charged me €57.30 for an extra driver which I did not use and furthermore my AutoEurope contract provided for 1 extra driver free of charge. I have emailed Mega drive and Autoeurope about this and will rerate to fully satisfied if this incorrect charge is rebated to me. "

SALZBURG, AT - Reviewed by EVGENY - 12 January 2017

SALZBURG, AT - Reviewed by KEVIN - 03 January 2017

" This time Europcar were great - no queus - no hassle - clean new car - VW Golf was not available but happy with Skoda Octavia Combi - an particularly that they'd ensured 4x4 "

SALZBURG, AT - Reviewed by GERHARD - 29 December 2016

VIENNA, AT - Reviewed by GICA - 20 December 2016

" It would be good if Megadrive would soon release the blocked amount "

VIENNA, AT - Reviewed by ERIK - 20 December 2016

VIENNA, AT - Reviewed by MIHAELA - 08 October 2016

" Always the best offers, always reliable. "

" Very friendly and helpful staff at the rental desk in Vienna Airport. "

SALZBURG, AT - Reviewed by ALAN - 19 August 2016

" Very efficient process "

" Very quick pick-up and drop-off process at Salzburg airport. "

VIENNA, AT - Reviewed by JOHN - 24 July 2016

" Very good car provided. Staff at check in and check out were also very friendly. Booked Buchbinder because they allowed my spouse as an extra driver. While rental fee was marginally more expensive than other renters, the per diem charge from others for an extra driver was excessive. As I only wanted my spouse as a driver for contingency reasons, Buchbinder represented the best value for money. "

VIENNA, AT - Reviewed by KERSI - 07 July 2016

" You guys get full marks! Nothing really to add... Thank you "

" You guys get full marks! Nothing really to add... Thank you "

VIENNA, AT - Reviewed by JAN - 10 May 2016

" When I returned the car, it was checked by Europcar employ who stated all is OK, but refused to give me any document about that He said that I will receive it by Email. I have not received anything yet. Otherwise I was satisfied car was very good. "

VIENNA, AT - Reviewed by JAN - 21 March 2016

" v very good service and a good quality car "

VIENNA, AT - Reviewed by ULRIKE - 19 March 2016

ZELL AM SEE, AT - Reviewed by MICHAEL - 29 February 2016

" Although I am very happy with Auto Europe in general, there are some daily charges that accumulate and make it expensive to hire a car as opposed to taking a train. I usually hire a car for 7 days for a ski trip, and only use the car to get from airport to destination and return. This year I stayed an extra couple of days, and the daily charge for SatNav and new charge for travelling to another country (Germany to Austria) meant it was much cheaper to get train (I hired a car for one day to pick up my kids from Munich Airport, so only had to pay for SatNav and cross border charge for one day as opposed to ten days). "

" Car was terrific (had booked compact class and got Fiat 500L). Staff were efficient, friendly and very helpful. "

VIENNA, AT - Reviewed by STANISLAV - 28 February 2016

" Mega drive is excellent. The staff very polite and nice. Thanks for my good drive. "

SALZBURG, AT - Reviewed by ANTONIO - 22 February 2016

" Booking process was really quick and car rental price was really competitive. "

" Only thing was the long waiting queue to get the car but, overall, EUROPCAR provided good service and car was same as the one we booked. "

VIENNA, AT - Reviewed by REINHARD - 08 February 2016

" Got an excellent car. Snow chains were available on demand and reasonably priced. "

KLAGENFURT, AT - Reviewed by YURY - 06 January 2016

SALZBURG, AT - Reviewed by KEVIN - 04 January 2016

" The design and layout of the rental desks at Salzburg airport is very poor resulting in a very over crowded situation with queues criss crossing each other and not enough room for people and baggage trolleys. "

VIENNA, AT - Reviewed by ERIK - 05 September 2015

VIENNA, AT - Reviewed by GERARDUS - 08 August 2015

" You are only an intermediair. You should have given the oneway return fee in the original offer and not only when the contract has been concluded. "

" Perfect service but oneway return fee is far too expensive in addition to the already too high fee. You and Europcar apply far too high rates ! "

SALZBURG, AT - Reviewed by ROBERT - 19 July 2015

" Only 1 person working when we arrived and there were 8 people both renting and returning in the line. A lot of time wasted. Better if there were 2 people working at the same time. When returning my vehicle the agent took all my documentation including my contract. They did not look at the car and I have nothing in writing to prove that the car was returned in the same condition as when collected. I did ask the agent could I have a receipt but was told that everything is OK, but nothing in writing. "

SALZBURG, AT - Reviewed by JOHN - 01 March 2015

" Found them to be very helpful, more than Cartrawler. "

" The guy at the desk was really helpful and very polite. "

SALZBURG, AT - Reviewed by JOHN - 01 March 2015

" Found them to be very helpful, more than Cartrawler. "

" The guy at the desk was really helpful and very polite. "

VIENNA, AT - Reviewed by ULRIKE - 16 December 2014

" As always perfect "

" As always perfect "

SALZBURG, AT - Reviewed by RAY - 01 April 2013

" all went very smoothly, staff very friendly in salzburg,car was great an estate astra, was skiing and great for carrying ski's, no additional charge for extra driver is great even though my wife did not drive but the option was there. well done. "

" staff very friendly "

VIENNA, AT - Reviewed by BRIAN - 13 February 2013

" Good, easy, convenient and competitively priced. "

" Quick and friendly. "

SALZBURG, AT - Reviewed by ERIKA - 06 February 2013

" We were very impressed, we didnt have to wait long to picked up and our hire car was clean and practically brand new. Would have no hesitation to recommend and re-use Auto Europe,so thanks for everything,and we cant wait to use your service again soon. Best Regards Erika Hlacs "

" Friendly staff at Salzburg Airport who went out of their way to make sure we were happy,everything was brilliant no problems no delay.Great rates and a brand new vehicle. We will use Them again for sure! Thanks Erika Hlacs "

SALZBURG, AT - Reviewed by CIPRIAN - 04 January 2013

" This is the second time when I rented the car from the auto europe have good prices and very good cars in general. "

" Salzburg costumer services from autoeurope are very serious , very cold with his clients or persona witch I met was so they didn't want to serve me. "

VIENNA, AT - Reviewed by PETER - 03 October 2012

" Great service and new car, i got what I booked. Very happy. Thanks. "

" friendly and efficient staff, new car, no complaints! "

VIENNA, AT - Reviewed by PARICIA - 29 September 2012

" More clear info re where u pick up car. "

" Very helpful when I did not have correct documentation "

VIENNA, AT - Reviewed by COLM - 11 July 2012