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    ENTERPRISE
    CAR RENTAL DURING COVID-19

    • 9.7
    • 9.8
    • 9.7
    • 9.8
    • Overall Value
    • Efficiency of Counter Staff
    • Condition of the Vehicle
    • Expediency of Drop-off
    September 15
    Satisfied with the service
    September 11
    there was a big delay to get the car I still have not received the contract or the invoice promised to be sent by e-mail
    September 08
    Very good pickup and drop off. Very efficient
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    Health and safety measures for a car hire with Enterprise during COVID-19

    Car Hire with Enterprise during the Corona crisisAn integral component of the Enterprise Holdings group, Enterprise Rent-a-Car is a family-owned business headquartered in St Louis, USA. Founded in 1957 by Jack Taylor, the company has grown from a fleet of just seven vehicles into a leading global transportation solutions provider, becoming a household name for road-trippers and frequent travellers all over the world. Incorporating the renowned sister brands of Alamo and National, the company's principles are based on honesty and integrity, a corporate philosophy that runs throughout the Enterprise group's vast car hire network across all four continents.

    Despite having similar business characteristics, the three brands target different market segments, with Enterprise Rent-a-Car offering a greater number of pick-up and drop-off locations, in addition to a wide range of additional benefits for travellers. The main focus for Alamo is holidaymakers requiring a car during their vacation, while National operates as the more upmarket brand with a premium car rental service.

    Since 1954, Auto Europe has been one of the world’s leading car hire intermediaries, working in close collaboration with all the major international car hire companies such as Enterprise, National and Alamo. Travellers can book a car hire with Enterprise during the Coronavirus crisis quickly and easily on the Auto Europe website with a few simple clicks of the mouse. You can let us help you find the cheapest deal and best vehicle for your needs by calling our rental car specialists on +49 89 412 09 786.

    Car Hire Enterprise - Safety measures to protect clients from Coronavirus

    Right at the top of Enterprise's list of priorities is the safety of its customers and staff, which is why the company has streamlined its car hire services and rental procedures to help avoid any further outbreak of the virus.

    Keep reading to find out what steps the company is taking worldwide to increase the safety and hygiene levels for all its employees and clients in order to make booking a car hire with Enterprise during COVID-19 as secure and stress-free as possible, with complete cleanliness guaranteed for everyone involed in the rental process.

    Complete Clean Pledge – High standards of safety and cleanliness promise

    Complete Clean Pledge EnterpriseThe pristine condition of its fleet has always been a matter of extreme importance for the Enterprise management, particularly during the current situation. Vehicle cleanliness and the safety of travellers and personnel is currently the key concern, and for this reason Enterprise has implemented the following procedures at pick-up points all over the world, according to the strict recommendations of the World Health Organisation (WHO) and local health authorities. As a customer the “Complete Clean Pledge” guarantee means that you can feel secure that the vehicle has been cleaned to the highest standard.

    Measures and procedures for cleaning

    In addition to the regular routine of cleaning and hoovering every single vehicle, the most frequently-touched parts of the interior are thoroughly wiped with disinfectants after each period of rental, including;

    • Car key and key chain
    • Central console
    • Cup-holders and glove compartment
    • Seats and pockets
    • Areas between the seats, console and doors
    • Dashboard
    • Display panel
    • Steering wheel and column
    • Coverings
    • Door interiors and pockets
    • Inside and outside door handles
    • Mirrors
    • Seat belts and sun visors
    • Boot release handle.
    • All other frequently-touched surfaces.
    Complete Clean Pledge Enterprise Infographic

    Steps taken by Enterprise to reduce the spread of Coronavirus

    Members of staff who deal directly with the public are now following a more intensive work routine as recommended by the WHO and national health authorities with the aim of eliminating the risk of more coronavirus infections, including;

    • Limited number of staff members at pick-up stations
    • Social distancing
    • Staff members that feel sick have to stay at home
    • Frequent hand-washing
    • Thorough disinfection of frequently-touched surfaces
    • The use of disposable gloves and disinfectants for the cleaning of vehicles
    • Customer interaction is minimised when picking up or returning the rental car
    • Team resources are secured
    • Employees have been made aware that if they feel uncomfortable at a location during their working hours, they are not obliged to continue working

    The whole of this thorough deep-cleaning and disinfection process, as well as all the other precautionary measures in place, is designed to protect customers and employees from the threat of infection. Furthermore, travellers are also being asked to let Enterprise staff know if they have been quarantined after showing any COVID-19 symptons or have been in close contact with anyone who has tested positive. Other measures include contactless card transactions and (when necessary) the immediate withdrawal from service and total isolation of any infected vehicle for the required period of time until the car is disinfected, according to the company's strict anti-coronavirus cleaning procedures. Specific locations now provide a delivery or roadside collection at your convenience. This has been implemented to minimise the need of extra contact at branches.