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CUSTOMER COMMENTS SEVILLE
Home > Customer Reviews > Spain > Seville

Seville, Spain: 5 Reviews Available

Average Rating for Seville:
customer review star rating
3
2
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Page 1 of 1

Showing Results 1 to 5

  • Reviewed by: EMMANUEL - October 3, 2016
  • About the service from Auto Europe
  • We had a change of driver (due to lost drivers license) and the customer care person we talked to was very helpful in getting this changed.
  • About the service from the local car rental company - FIREFLY
  • We were a little surprised about the additional charges incurred with Firefly in addition to what we has already paid with AutoEurope...
  • Reviewed by: DAVID - August 18, 2016
  • About the service from Auto Europe
  • Online booking very efficient . Only challenge I had was when I wanted to edit / update booking for a changed flight arrival time but there was no issue in the end. AutoEurope will be first choice in the future.
  • About the service from the local car rental company - FIREFLY
  • Firefly were very good at pick up and especially the agent who took the car back at drop off. Firefly has a good location also in Sevilla airport both for collection and drop off. Only point I would raise is I wanted GPS and it was added at airport pick up but didn't need it as the car had Sat Nav but this was corrected when we dropped the car back without any problems.
  • Reviewed by: SALLY-ANN - October 26, 2015
  • About the service from Auto Europe
  • A couple people I spoke to in Auto Europe were incredibly unhelpful and seemed completely uninterested in my questions but I also spoke to one very helpful man. I think by taking out the full insurance cover with Auto Europe towing should be included. If the car you rent breaks down through no fault of the renter it seems ridiculous that the the renter has to pay for the car to be towed.
  • About the service from the local car rental company - FIREFLY
  • Firefly were great, Carmen was very helpful and efficient on arrival and drop off. If renting a car seat be aware that it will probably be different from your own and the staff do not know how to fit them in the car. We spent about 30 mins trying to figure out how to secure the seat.
  • Reviewed by: CARMEL - October 20, 2015
  • About the service from Auto Europe
  • Pleased with the service.
  • About the service from the local car rental company - ENTERPRISE
  • Mid way through our holiday we returned to the car one morning and it would not start. However, we did not have to wait too long for a mechanic to arrive and got us on the road again. We may have left the lights on as the battery was flat but all was good in the end. When I brought the car back to Murcia airport at the agreed time, there was nobody to take the car. I eventually discovered that the Enterprise office is not at the airport but down the road at Santiago de la Ribera. Would have been easier if I had known this but , again, all well in the end. Enterprise personal all very helpful and friendly.
  • Reviewed by: MARK - October 11, 2015
  • About the service from Auto Europe
  • Everything was fine.
  • About the service from the local car rental company - KEDDY
  • All easy and no problem.
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