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CUSTOMER COMMENTS SEVILLA
Home > Customer Reviews > Spain > Sevilla

Sevilla, Spain: 4 Reviews Available

Average Rating for Sevilla:
customer review star rating
2
2
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0

Page 1 of 1

Showing Results 1 to 4

  • Reviewed by: EDWARD - November 8, 2012
  • About the service from Auto Europe
  • Like the idea they do all the research for you and are always very competitive
  • About the service from the local car rental company
  • I would prefer if they had office in Seville terminal also dont like the idea of returning car empty as this almost impossible and never happens and usually the car is returned with at least 20% fuel for which you get no refund or credit allowence to use with your next booking
  • Reviewed by: SHEILA - September 15, 2012
  • About the service from Auto Europe
  • Good value car hire. Seat Ibiza, was not the car [INVALID]ed when booked on line... however, was clean, newish model and a comfortable drive. The Rent company, GoldCar, however, could improve how they treat customers....I was left waiting at Seville Airport for almost an hour, while GoldCar rep. waited for later arrivals...then when we arrived at the GoldCar site, there was a long queue... in blazing sunshine....big delay! Goldcar is situated on a site remote from Seville Airport....on leaving, it is difficult to negotiate the minor roads in order to access the Autovia. Also, when returning the car to Goldcar, it is difficult to recognise the correct junctions. Goldcar need to provide more detailed maps and English language assistance.
  • About the service from the local car rental company - GOLDCAR
  • GoldCar needs to respect and improve how they treat customers....I was left waiting at Seville Airport for almost an hour, while GoldCar rep. waited for later arrivals...then when we arrived at the GoldCar site, there was a long queue... in blazing sunshine....big delay... very uncomfortable! Why can they not provide an air-conditioned waiting area? Goldcar is situated on site remote from Seville Airport....on leaving, it is difficult to negotiate the minor roads in order to access the Autovia. Also, when returning the car to Goldcar, it is difficult to recognise the correct junctions. Goldcar needs to provide more detailed maps/directions and English language assistance. Next year, I will strongly consider SVQ-based car rental.
  • Reviewed by: TOMAS - July 15, 2012
  • About the service from Auto Europe
  • Reviewed by: CONOR - July 3, 2012
  • About the service from Auto Europe
  • About the service from the local car rental company
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