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CUSTOMER COMMENTS REUS

Reus, Spain: 7 Reviews Available

Average Rating for Reus:
customer review star rating
6
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Page 1 of 1

Showing Results 1 to 7

  • Reviewed by: EDWARD - June 20, 2016
  • About the service from Auto Europe
  • Good website, easy transaction. A "simple English" explanation of the insurance options would be a benefit.
  • About the service from the local car rental company - FIREFLY
  • Excellent service in Reus Airport, enthusiastic, friendly and efficient. We had the same agent on collection and return and he was excellent, he could teach some individuals a thing or two about customer service
  • Reviewed by: MATTHEW - August 4, 2013
  • About the service from Auto Europe
  • Excellent Service
  • About the service from the local car rental company - FIREFLY
  • Staff were not friendly also charged 89.84 inc VAT for a tank of petrol for a Fiat Uno which to me is very excessive.Customers should have the option of picking up the car full and returning it full in all rental periods.This idea of collecting it full (and paying an excessive fuel bill)and returning it empty is a money making racket for car hire companies.
  • Reviewed by: RAY - July 10, 2013
  • About the service from Auto Europe
  • very helpful and considerate at check in and hassle free at the return desk.
  • About the service from the local car rental company - FIREFLY
  • Reviewed by: JAMES - November 1, 2012
  • About the service from Auto Europe
  • the gentleman , Mark , from your autoeurope salesteam that provided me with this service was indeed very patient and helpful , thanks ..
  • About the service from the local car rental company
  • with goldcar there are quiet a few hidden charges and the tank of petrol seemed to be very expensive , this was our second time this year to use goldcar and both times we gad these hidden charges . maybe autoeurope should advise customers of this better in the future .
  • Reviewed by: JOHN - November 1, 2012
  • About the service from Auto Europe
  • I had an issue with rental car provider over charging me when I picked up the car, but I was very pleased with how Auto Europe managed this issue and ensured the rental company re-imbursed me.
  • About the service from the local car rental company
  • More training for staff in dealing with agent vouchers- the staff member who dealt with me would not accept that my Auto Europe voucher entitled me to put another driver on the car rental, and I had to pay to add my wife as a driver, even though the auto europe voucher covered this at no extra cost (this was later resolved by auto europe).
  • Reviewed by: JJ - October 1, 2012
  • About the service from Auto Europe
  • Reliable srevice
  • About the service from the local car rental company - ADVANTAGE
  • Reviewed by: MICHAEL - July 15, 2012
  • About the service from Auto Europe
  • About the service from the local car rental company - GOLDCAR
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