I am a customer in Autoeurope for many years and i have never had any problems with my transactions. It was a very good move the e-mail sent prior my rental including helpful information as well as telephone numbers in case something went wrong. Feedback is also a very heplful innovation for future customers.
About the service from the local car rental company - GREEN MOTION
I'm afraid i will try to avoid Green Motion car rental company in the future.
There was nobody waiting for us at the airport in the arrivals hall so i had to call them and arrange our pick up. We had to wait approximately 45 minutes to get our car since there were only two persons to serve the customers(one had to go to pick up more customers from the airport)and 25 minutes to return it(one attendant this time, it was Sunday). The car was old, dirty and full of scratches so you had to pay extra attention and make sure that the attendant would mark everything on the rental aggrement contract. We had to stop on our way to our destination to fill up the air in the front tires of the car.