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CUSTOMER COMMENTS AUSTRALIA
Home > Customer Reviews > Australia

Australia: 5 Reviews Available

Average Rating for Australia:
customer review star rating
5
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Page 1 of 1

Showing Results 1 to 5

  • Reviewed by: MARY - March 1, 2017
  • About the service from Auto Europe
  • No issues whatsoever.
  • About the service from the local car rental company - ECR EAST DER
  • This experience was significantly better than our first rental, a week previous in Melbourne city. Being a VERY regular customer of both AutoEurope and Europcar, we were very disappointed not to be able to add a 2nd driver (as she had a scanned copy of her licence). I understand the explanation on the company's side but being such a regular customer the Melbourne office were less than impressive in how they dealt with us. Although there was a delay due to computer issue in Hobart (not their fault, but that of the French HO) the lady dealing with us was a delight. What a contrast!
  • Reviewed by: ALAN - June 27, 2016
  • About the service from Auto Europe
  • I was a little disappointed to have to pay a $13 supplement to pick the car up from Brisbane City Office
  • About the service from the local car rental company - EASTCOAST
  • I was a little disappointed to have to pay a $13 supplement to pick the car up from Brisbane City Office The Staff were friendly and quick to get me on my way.
  • Reviewed by: ELIZABETH - April 19, 2014
  • About the service from Auto Europe
  • Easy to book at competitive rates. Vouchers were accepted by car hire location.
  • About the service from the local car rental company - ACE
  • Waited almost 2 hours to collect car. No sat nav available. No maps available. Staff very poor, no knowledge of toll system in Melbourne. Did not know which street the car park exit was on. Mixed our car up with another customers car.
  • Reviewed by: JAMES - September 4, 2012
  • About the service from Auto Europe
  • excellent service, no complications, very straight forward.
  • About the service from the local car rental company - ECR EAST DER
  • good location,no fuss,no problems.
  • Reviewed by: BRYAN - July 2, 2012
  • About the service from Auto Europe
  • About the service from the local car rental company - THRIFTY
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